TLFeBOOK Your Successful Project Management Career TLFeBOOK ..........................10911$ $$FM 08-11-0416:25:49 PS PAGEi This page intentionally left blank TLFeBOOK Your Successful Project Management Career Ronald B. Cagle AmericanManagementAssociation NewYork•Atlanta•Brussels•Chicago•MexicoCity•SanFrancisco Shanghai•Tokyo•Toronto•Washington,D.C. TLFeBOOK ..........................10911$ $$FM 08-11-0416:25:50 PS PAGEiii SpecialdiscountsonbulkquantitiesofAMACOMbooksare availabletocorporations,professionalassociations,andother organizations.Fordetails,contactSpecialSalesDepartment, AMACOM,adivisionofAmericanManagementAssociation, 1601Broadway,NewYork,NY10019. Tel.:212-903-8316. Fax:212-903-8083. Website:www.amacombooks.org Thispublicationisdesignedtoprovideaccurateandauthoritative informationinregardtothesubjectmattercovered.Itissoldwith theunderstandingthatthepublisherisnotengagedinrenderinglegal, accounting,orotherprofessionalservice.Iflegaladviceorother expertassistanceisrequired,theservicesofacompetentprofessional personshouldbesought. ‘‘PMI’’andthePMIlogoareserviceandtrademarksregisteredinthe UnitedStatesandothernations;‘‘PMP’’andthePMPlogoare certificationmarksregisteredintheUnitedStatesandothernations; ‘‘PMBOK,’’‘‘PMNetwork,’’and‘‘PMIToday’’aretrademarks registeredintheUnitedStatesandothernations;and‘‘Project ManagementJournal’’and‘‘Buildingprofessionalisminproject management’’aretrademarksoftheProjectManagementInstitute,Inc. LibraryofCongressCataloging-in-PublicationData Cagle,RonaldB. Yoursuccessfulprojectmanagementcareer/RonaldB.Cagle. p. cm. Includesbibliographicalreferencesandindex. ISBN0-8144-0824-9 1. Projectmanagement. 2. Projectmanagement—Vocationalguidance. I. Title. HD69.P75C3453 2005 658.4(cid:1)04—dc22 2004009923 (cid:2)2005RonaldB.Cagle. Allrightsreserved. PrintedintheUnitedStatesofAmerica. Thispublicationmaynotbereproduced, storedinaretrievalsystem, ortransmittedinwholeorinpart, inanyformorbyanymeans,electronic, mechanical,photocopying,recording,orotherwise, withoutthepriorwrittenpermissionofAMACOM, adivisionofAmericanManagementAssociation, 1601Broadway,NewYork,NY10019. Printingnumber 10 9 8 7 6 5 4 3 2 1 TLFeBOOK ..........................10911$ $$FM 08-11-0416:25:50 PS PAGEiv Contents Preface ix Acknowledgments xv PARTI:UNDERSTANDINGPROJECTMANAGEMENTTODAY 1 1. UnderstandingWhatProjectManagementIsAllAbout 3 ProjectsandPrograms 3 TheProjectManager 7 ThePathtoSuccess 10 DecidingifProjectManagementIsforYou 11 2. Introducing thePrincipalOrganizations 12 AustralianInstituteofProjectManagement(AIPM) 14 AssociationforProjectManagement(APM) 15 AmericanSocietyfortheAdvancementofProjectManagement (asapm) 16 InternationalProjectManagementAssociation(IPMA) 17 ProjectManagementInstitute(PMI) 18 AmericanManagementAssociation(AMA) 19 StandardsOrganizations 20 TechnicalStandardsOrganizations 20 3. ConsideringtheProjectManagementOrganizations 22 TheCurrentStateoftheArt 22 WhereIsProjectManagementGoingfromHere? 22 Selectingthe‘‘Right’’OrganizationforYou 24 4. Speakingthe Language 26 ProjectandProgramTypes 27 ProjectandProgramSkillSets 30 LeadershipRoles 31 PARTII:ACQUIRINGPROJECTMANAGEMENTSKIllS 35 5. AcquiringPreparatorySkills 37 v TLFeBOOK ..........................10911$ CNTS 08-11-0416:25:58 PS PAGEv vi CONTENTS PersonalSkillSet 37 Company/Customer/IndustrySkillSet 41 EnterprisePolicies,Plans,andProcedures 41 CustomerStandards 43 IndustryStandardsandRegulations 43 6. AcquiringProjectand ProgramSkills 45 BasicSkillSet 47 AdvancedSkillSet 51 ExpertSkillSet 58 SpecialtySkillSet 66 PrincipalSkillSet 70 PARTIII:IMPROVINGYOURPROJECTMANAGEMENTABILITIES 77 7. Expanding YourKnowledge 79 AssessingYourCapabilities 79 ExpandingYourKnowledge 88 ExpandingYourEducation 88 ExpandingYourTraining 96 Certification 98 8. ImprovingYourAbilities 102 GainingExperience 102 DevelopingYourPersona 103 ImprovingYourAbilities 105 ImprovingYourPerformance 106 PARTIV:APPLYINGYOURSKILLSTOPROJECTSAND PROGRAMS 109 9. MatchingtheSkillSets toProjectsandPrograms 111 ASmallProject 112 AnIntermediateProject 120 ALargeProject 125 AProgram 130 AVirtualProjectorProgram 141 AnInternationalProgram 145 ALarge-ScaleProjectorProgram 153 10. Are YouReadyfortheNextOne? 162 WhatWilltheNextOneBe? 162 HowWillYouGetThere? 164 PARTV:MAKINGYOURCAREERMOVES 165 11. Meeting MarketNeeds 167 AssessingtheMarket 167 AddressingtheMarket 170 TLFeBOOK ..........................10911$ CNTS 08-11-0416:25:58 PS PAGEvi Contents vii 12. GettingSettled 174 Gettingthe‘‘LayoftheLand’’ 174 TheOrganization 176 ThePowerStructure 178 MakingFriendsandAlliances 180 TakingOveraProject 181 PARTVI:KEEPTHEMOMENTUMGOING 183 13. ApplyingYourSkillstoOtherActivities 185 GatheringLeading-EdgeIdeas 186 MentoringandTraining 186 Policies,Processes,Plans,andProcedures 187 AProjectManagementOffice? 187 14. ContinuingYourSuccess! 189 Glossary 191 Index 203 TLFeBOOK ..........................10911$ CNTS 08-11-0416:25:58 PS PAGEvii This page intentionally left blank TLFeBOOK Preface Projectmanagementisahottopic.Itisahottopicbecauseprojectsare thenervecenterofacompany.Itiswherenewproductscomefromand it’swhereprofitsaremadeorlost.Insimplestterms,companiesliveor die based on the success of their projects. The single most important elementin aproject’ssuccessis theleadershipofthe projectmanager. But what is a project manager? Look at the Job Opportunities pages, andwhatdoyousee? ProjectManager E-MarketingProjectManager PeoplesoftProjectManager—financials FacilitiesProjectManager ProgramManagerSimulationandModeling ProjectMgr—ITFinance/BA LogisticsEngineer/ProjectManager MMSProjectManager ProjectManager/BusinessAnalyst ITAnalysisProjectManagers TelecomNetworkProjectManagers ConstructionProjectManager ProgramManager Itmaypromptyoutoask:‘‘WhatintheworldisanITAnalysisProject Manager?’’‘‘WhoisaTelecomNetworkProjectManager?’’And:‘‘How are they different from a Project Manager?’’ All good questions! This bookwillanswerthesequestionsandawholelotmore.Iwilltalkabout Project Managers and Telecom Project Managers as well as others and projectmanagement andprogrammanagement andshowhow theyall ix TLFeBOOK ..........................10911$ PREF 08-11-0416:26:02 PS PAGEix