Report Quality Evaluation Toourclients: Toensurethatthehigheststandardsofreportqualityaremaintained,INPUTwouldappreciateyourassessmentof thisreport. Pleasetakeamomenttoprovideyourevaluationoftheusefulnessandqualityofthisstudy. When complete,simplyfold,staple,anddropinthemail. Postagehasbeenpre-paidbyINPUTifmailedintheU.S.. "Tfuinkjyou. 1. Reporttitle. 1991 U.S. Information ServicesIndustry (W[^an4) 2. Pleaseindicateyourreasonforreadingthisreport: Requiredreading Newproductdevelopment Futurepurchasedecision Areaofhighinterest Business/marketplanning Systemsplanning Areaofgeneralinterest Productplanning Other 3. Pleaseindicateextentreportusedandoverallusefulness: Extent Usefulness (1=Low, 5=Hlgh) Read Skimmed 1 2 3 4 5 ExecutiveOverview CompleteReport PartofReport( %) 4. HowUsefulwas: Datapresented Analyses Recommendations 5. Howusefulwasthereportintheseareas: Alertyoutonewopportunitiesorapproaches Covernewareasnotcoveredelsewhere Confirmexistingideas MeetExpectations Other 6. Whichtopicsinthereportwerethemostuseful? Why?_ Inwhatwayscouldthereporthavebeenimproved? 8. Othercommentsorsuggestions: Name Title Department Company Address City State ZIP Telephone DateCompleted ^Ihanl<iyouforyourtimeancCcooperation. M&S633/0112/89 INPUT , Erata letter -- WNAM4 Dear Colleague: Recently you purchased INPUT'S annual report, U.S. Information Services Industry, 1991- We have found that an e;;hibt was published incorrectly,, Enclosed is a replacement pag,e to insert in your report- The error concerns Exhibit 11-9. We appo1ogize for this error« Sincere1y Douglas H» Tayler Vice President, Re^search November 27, 1991 Dear Colleague: Recently you purchased INPUT'S annual report, U.S. Information Services Industry, 1991. We have found that an exhibit was published incorrectly. Enclosed is a replacement page to insert in your report. The error concerns Exhibit II-9. We apologize for this error. Sincerely, Douglas H. Tayler Vice President, Research Enclosure 9 — — INFORMATIONSERVICESVENDORFINANCIALWATCH INPUT PublicInformationServ^s^rid^j^j^p^venue GrowthversusU.S.-Be*SiaffiPercent) 1 TOEz— —I U.S.Forooacti^ Actual" IndustrySector GrovWh Processing/Network 8 11 ServicesCompanies ElectronicInformation 17 23 ServicesCompanies SystemsSoftware 13 25 ProductsCompanies ApplicationsSoftware 12 21 ProductsCompanies VARATurnkey 9 11 SystemsCompanies GovernmentProfessional 5 10 ServicesCompanies CommercialProfessional 11 14 ServicesCompanies TotalInformation 12 16 ServicesCompanies * Allinformationservicescompanies->forGGao<odgrowthofU.S. ^^^^^^^^ Publicife/informationservicescompanies-actualgrowthofworldwide revenue e1991byINPUT.BoproduclionPtohibiled. CVVFW 1991U.S.INFORMATIONSERVICESINDUSTRY INPUT EXHIBIT11-9 PublicInformationServicesVendors—Revenue GrowthversusU.S.MarketGrowth (Percent) 100 ^ NetIncome 80 ^ c Revenue 0} o 60 40 38 1 40 16 16 20 20 23 0 1986 1987 1988 1989 1990 B DrivincForces Thereareanumberoffundamentalforcesinfluencingtheinformation servicesindustryduringthe1991-1992timeframethatwillhaveamea- surableimpactontheoverallgrowthrateforthe1991-1996five-year period. Eachwillimpacttheindustryasawhole,aswellaseachofthe eightdeliverymodesusedbyINPUTtoanalyzetheindustr>'anditskey trends. Exhibit11-10identifiessixprimarydrivingforcesimpactingtheU.S. informationservicesindustry. Theimpactsaremultidimensional,funda- mental,andlonglasting. EXHIBIT11-10 U.S.InformationServicesindustry PrimaryDriving Forces,1991-1996 Theeconomy Globalization Influenceoflargevendors Outsourcing(buyversusmake) Shiiftingtechnologyfoundation Thechangingbuyer n-8 e1991byINPUT.ReproducJionProhibited. WMAN4