Apprentice Freight Car Repairer Test Battery Practice Questions Workplace Learning – Practice Questions Workplace Learning Instructions This section contains sample items for the Workplace Learning Test. The items contained in this section are meant to provide individuals with an idea of what to expect when they take the actual Workplace Learning Test. This is a test of your ability to remember and follow directions. During the test, you will listen to instructions given by an audio CD explaining how to complete certain jobs. Once each set of instructions ends, you will be asked to answer a series of questions. You should take notes as the instructions are given. Note-taking sheets will be provided in the test booklet. The following page provides a passage like the one that would be read for you during the test. You should read through the sample passage and then answer the sample questions provided. Remember, on the actual test, the instructions or conversation will be read aloud to you via an audio CD. You will need to listen to the instructions or conversation and then answer the questions. Copyright © 2008 by Aon Consulting Workplace Learning – Practice Questions Sample Questions Use the passage below to answer sample questions 1-4. In italics below is a sample passage that would be read aloud to you during the test. The equipment problem tag referred to in the instructions is shown below the passage. Lead Mechanic: When problems occur with your machine contact your supervisor if it’s a minor problem and the machine has been in service for more than a year. If a major problem comes up or the machine has been in service for less than one year report that problem to the maintenance department. Machine # Extent of Minor Problem: Major Time in Service: Copyright © 2008 by Aon Consulting Workplace Learning – Practice Questions Indicate what action should be taken in sample questions 1-4. 1 A Report to supervisor B Report to maintenance Machine # 5731 C Need additional information Extent of X Minor Problem: Major Time in Service: 2 Yrs. 2 A Report to supervisor B Report to maintenance Machine # 622 C Need additional information Extent of Minor Problem: X Major Time in Service: 6 Mos. 3 A Report to supervisor B Report to maintenance Machine # 772 C Need additional information Extent of X Minor Problem: Major Time in Service: 8 Mos. Copyright © 2008 by Aon Consulting Workplace Learning – Practice Questions 4 A Report to supervisor B Report to maintenance Machine # 523 C Need additional information Extent of Minor Problem: X Major Time in Service: 3 Yrs. Copyright © 2008 by Aon Consulting Workplace Learning – Practice Questions Answers 1. A 2. B 3. B 4. B Copyright © 2008 by Aon Consulting Workplace Practices 2.0 – Practice Questions Workplace Practices 2.0 Instructions This section contains sample items for the Workplace Practices 2.0 Test. The items contained in this section are meant to provide individuals with an idea of what to expect when they take the actual Workplace Practices 2.0 Test. This test has two sub-sections. Both sections include questions that describe peoples' attitudes about themselves and their work. Please answer each question in a way that best describes your own experiences, judgments, and opinions. It is very important that you answer each item honestly and as accurately as possible. There are no right or wrong answers to this test. In one section you are asked to read each statement, then decide whether you agree or disagree with what it says, and select your answer. If you strongly agree with the statement, select choice "A." If you somewhat agree with the statement, select choice "B." If you somewhat disagree with the statement, select choice "C." Finally, if you strongly disagree with the statement, select choice "D." Section two contains two types of questions. Some questions ask you about work practices. Other questions describe a situation and ask you what to do. Read each question and choose the one answer that most accurately reflects your opinion. For some questions, more than one answer may seem appropriate. In these instances, choose the one answer that most accurately reflects your opinion. Copyright © 2008 by Aon Consulting Workplace Practices 2.0 – Practice Questions Sample Questions Section 1: Sample questions 1-4. 1 I dislike performing repetitive tasks. A Strongly Agree B Somewhat Agree C Somewhat Disagree D Strongly Disagree 2 I prefer to be spontaneous and do things A Strongly Agree on the “spur of the moment.” B Somewhat Agree C Somewhat Disagree D Strongly Disagree 3 I am conscious of the effect my behavior A Strongly Agree and actions have on others. B Somewhat Agree C Somewhat Disagree D Strongly Disagree 4 I agree with the saying, “the devil is in the A Strongly Agree details.” B Somewhat Agree C Somewhat Disagree D Strongly Disagree Section 2: Sample questions 5-8 How many absences do you think the A None 5 typical worker would have over a six- B One day month period? C Two to three days D Four or five days E Six or more days Copyright © 2008 by Aon Consulting Workplace Practices 2.0 – Practice Questions Suppose we contacted your most recent A Well above average 6 supervisor. How would he/she rate your B Somewhat above adherence to company policies and average procedures? C Average D Below average E I have never been employed Toni, a line worker, has an idea to improve A Go ahead and make 7 the assembly procedure that would allow the improvements workers to produce more widgets per anyway. After all, if hour. She has presented her idea to her the supervisor could supervisor on more than one occasion, see the but her supervisor is reluctant to listen to improvements, he the ideas of his subordinates. Toni really would have no believes that if her idea were implemented, choice but to agree it would improve company profits. If you to the change. were Toni, what would you do? B Talk to coworkers about the idea and enlist their help in obtaining the supervisor’s buy-in. C Go to the supervisor’s boss with the idea. D File a complaint with the company’s HR office. It is unfair that the supervisor will not listen to the ideas of his subordinates. E Do nothing. After all, it is the company’s loss. Copyright © 2008 by Aon Consulting Workplace Practices 2.0 – Practice Questions During your shift, a co-worker is working A Poor maintenance 8 with a piece of heavy machinery and has of equipment an accident. As a result, he must be B Bad luck rushed to the hospital. Based on your experience, and without knowing more C Co-worker’s failure about the situation, what do you think the to adhere to most likely cause of the accident was? company policies D Lack of attention to safety procedures E Distractions caused by other coworkers Copyright © 2008 by Aon Consulting