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For more information about Wiley http://booksupport.wiley.com products, visit . www.wiley.com Library of Congress Control Number: 2021930116 ISBN: 978-1-119-74030-8; 978-1-119-74031-5 (ebk); 978-1-119-74032- 2 (ebk) Troubleshooting & Maintaining PCs All-in-One For Dummies® To view this book's Cheat Sheet, simply go to www.dummies.com and search for “Troubleshooting & Maintaining PCs All-in-One For Dummies Cheat Sheet” in the Search box. Table of Contents Cover Title Page Copyright Introduction About This Book How This Book Works Icons Used in This Book Beyond the Book Where to Go from Here Book 1: Solve My Problem Now! Chapter 1: Trouble Comes Hither The Root of All PC Trouble What’s Changed? Hardware-versus-Software Problems When to Give Up Chapter 2: Quick Fixes Things to Try First Help! Book 2: O, We Got Trouble! Chapter 1: Startup Problems The Onset of PC Heartbreak Phase I: Power On Phase II: The POST Phase III: Startup Options Phase IV: The Search for an Operating System Phase V: Operating System Initialization Phase VI: Sign In to Windows The Last Thing You Do Chapter 2: Disk Disaster PC Storage Overview Mass Storage Tools and Utilities Drive Management and Maintenance Fun with Partitions Chapter 3: Monitor Mayhem The PC Graphics System Captain Video Troubleshooter Chapter 4: Internal Issues Deep Inside the Case Things to Upgrade, Fix, or Repair Inside the Case Power Management Issues Chapter 5: Printer Problems Between the Computer and Printer The Windows Side of Printing Printer Problems and Solutions Chapter 6: Peripheral Perils Hardware Troubleshooting Audio Anxieties Keyboard and Mouse Woes Chapter 7: Software Situations Installation Issues Banish the Unwanted The Good and Evil of File Association Common Software Problems and Solutions Chapter 8: Network Nonsense The Network Big Picture Network Hardware Connection and Configuration The Software Side of Networking Network Troubleshooting Network Problems and Solutions Chapter 9: Shutdown Issues Such a Turn-Off Problems with Restarting Shutdown Malaise Book 3: Tools to Use Chapter 1: Windows Recovery Environment Startup Keys and Recovery Options The Sacred Recovery Volume Windows Recovery Environment Duties Chapter 2: The Device Manager Your Pal, the Device Manager Device Manager Duties Chapter 3: MSCONFIG and the Task Manager The System Configuration Utility MSCONFIG Startup Options Chapter 4: Safe Mode The Mode Is Safe Safe Mode to the Rescue Safe Mode Duties Not Safe Mode Duties Chapter 5: System Restore The System Restore Philosophy Restore the System, Restore Your Sanity System Restore on Schedule Chapter 6: The Task Manager Task Control Central Here a Task, There a Task Chapter 7: The Windows Registry Behold the Registry Registry Cleaning Chapter 8: Events and Diagnostics What Has Gone On Here? Diagnostics to the Rescue Book 4: PC Privacy and Security Chapter 1: PC Privacy App Permissions On the Interwebs Chapter 2: Keeping Software Current Windows Updates, Doesn’t It? Other Software Updates Update Hiccups Chapter 3: Keep Mr. PC Safe Malicious + Software = Malware Defending Against Viruses and Malware Life Behind the Firewall Chapter 4: Backup and Restore An Emergency Copy Prepare for Backup! File Time-Travel The System Image Book 5: This Old PC Chapter 1: Performance and Resources The Relationship Between Performance and Resources How Ya Doin’, PC? Chapter 2: More Mass Storage The Mass Storage Pie Get Yourself More Mass Storage Capacity Even More Storage Chapter 3: Boost PC Performance Man, Your PC Is Slow! Speed Up Your PC Index About the Author Advertisement Page Connect with Dummies End User License Agreement List of Tables Book 2 Chapter 2 TABLE 2-1 File Systems and Formats Book 2 Chapter 6 TABLE 6-1 PC Sound Jack Color Codes Book 3 Chapter 1 TABLE 1-1: Command Prompt Commands Book 3 Chapter 4 TABLE 4-1: SFC Command Options Book 3 Chapter 7 TABLE 7-1: Registry Hives Book 3 Chapter 8 TABLE 8-1: Event Categories TABLE 8-2: Event Types Book 5 Chapter 3 TABLE 3-1: Services You Can Disable List of Illustrations Book 1 Chapter 1 FIGURE 1-1: A typical UAC warning. Book 1 Chapter 2 FIGURE 2-1: Locating your Account icon. FIGURE 2-2: Repairing a program. FIGURE 2-3: The Padlock icon. Book 2 Chapter 2 FIGURE 2-1: Storage devices in Windows 10. FIGURE 2-2: The AutoPlay notification and options. FIGURE 2-3: AutoPlay control in the Settings app. FIGURE 2-4: Properly ejecting a storage device. FIGURE 2-5: Using the Settings app to remove storage. FIGURE 2-6: The Disk Management console. FIGURE 2-7: Media maintenance options. FIGURE 2-8: A stadium parking lot. FIGURE 2-9: Drive fragmentation info. FIGURE 2-10: It’s not impressive, but it’s useful. FIGURE 2-11: The Format dialog box. FIGURE 2-12: Reassigning a drive letter. FIGURE 2-13: Physical drives and partitions. FIGURE 2-14: Shrinking a volume. FIGURE 2-15: The before-and-after effects of drive-shrinking. Book 2 Chapter 3