DEVELOPMENT SUPPORT SOLUTIONS www.amanet.org Do you have the right skills to reach your goals? save 200 $ See Page 1. TOP AMA SEMINARS APRIL–JULY 2013 New Skills Give You the Power to Reach Higher and Go Further. Why wait for a promotion, a job offer or an AMA has all the upturn in the economy? Consistently enhancing tools you need: your skills and building new ones puts you in SEMINARS charge of your career. 140+ seminars in 40+ cities nationwide LIVE ONLINE SEMINARS AMA’s Top 40 Seminars are the smart way to get the skills you need to achieve all your Instructor-led training right at your desktop goals—and they’re the ones business professionals are choosing most often. They cover ONSITE SEMINARS a broad range of critical business areas that are vital for success, and the more multi- Customized training solutions skilled you become, the more valuable you are in today’s super-competitive marketplace. 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TABLE OF CONTENTS BUSINESS ENHANCEMENT SKILLS FINANCE The 7 Habits of Highly Effective People® Time Management Top 10. . . . . . . . . . . . . . . 2 Fundamentals of Finance and Accounting for for Managers 2-Day Workshop. . . . . . . . . . . 25 The 7 Habits of Highly Effective People® Non-Financial Managers Top 10. . . . . . . . . 16 Making the Transition to Management. . . . . . 26 3-Day Signature Program Top 10 . . . . . . . . . 3 AMA’s Finance Workshop for Non-Financial Improving Your Managerial Effectiveness. . . 26 Managing Chaos: Tools to Set Priorities Executives . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Management Skills for New Managers and Make Decisions Under Pressure. . . . . . . . 4 HUMAN RESOURCES AND TRAINING Top 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Critical Thinking. . . . . . . . . . . . . . . . . . . . . . . . 5 AMA’s Myers-Briggs Type Indicator® Successfully Managing People Top 10. . . . . . 28 Taking On Greater Responsibility: (MBTI®) Certification Program . . . . . . . . . . . 17 MARKETING AND SALES Step-Up Skills for Non-Managers . . . . . . . . . . 6 LEADERSHIP SKILLS Fundamentals of Marketing: Your Assertiveness Training for Women in Business. . 6 Action Plan for Success. . . . . . . . . . . . . . . . . 29 Developing Executive Leadership . . . . . . . . . . 18 AMA’s 5-Day “MBA” Workshop. . . . . . . . . . . . 7 Fundamental Selling Techniques for the Achieving Leadership Success Through People 19 COMMUNICATION Preparing for Leadership: What It New or Prospective Salesperson. . . . . . . . . . 29 How to Communicate with Diplomacy, Takes to Take the Lead. . . . . . . . . . . . . . . . . 19 PROJECT MANAGEMENT Tact and Credibility Top 10. . . . . . . . . . . . . . 8 The Voice of Leadership: How Leaders Inspire, Improving Your Project Management Building Better Work Relationships: Influence and Achieve Results. . . . . . . . . . . . 20 Skills: The Basics for Success Top 10. . . . . . 30 New Techniques for Results-Oriented Leading with Emotional Intelligence. . . . . . . . 21 Essentials of Project Management for Communication Top 10. . . . . . . . . . . . . . . . 9 Improve Your Analytical Skills: Making the Non-Project Manager. . . . . . . . . . . . . . . 31 Responding to Conflict: Strategies for Improved Information Work for You . . . . . . . . . . . . . . 21 AMA’s Comprehensive Project Communication. . . . . . . . . . . . . . . . . . . . . . 10 Management Workshop. . . . . . . . . . . . . . . . 31 MANAGEMENT AND SUPERVISORY SKILLS AMA Certificates. . . . . . . . . . . . . . . . . . . . . 10 Making the Transition from STRATEGIC PLANNING Getting Results Without Staff Member to Supervisor. . . . . . . . . . . . . 22 Strategic Planning . . . . . . . . . . . . . . . . . . . . . 32 Authority Top 10. . . . . . . . . . . . . . . . . . . . 11 Management Skills for Strategies for Developing Effective Registration Form . . . . . . . . . . . . . . . . . . . . 32 New Supervisors Top 10. . . . . . . . . . . . . . . 23 Presentation Skills. . . . . . . . . . . . . . . . . . . . . 12 Moving from an Operational Negotiating to Win. . . . . . . . . . . . . . . . . . . . . 13 Check Out These New Seminars from AMA Manager to a Strategic Leader. . . . . . . . . . . 24 Effective Executive Speaking. . . . . . . . . . . . . . 13 • Doing It All: How to Stay Focused and Engaged AMA’s 2-Day Business Writing #2118 Workshop . . . . . . . . . . . . . . . . . . . . . . . . . . 14 • Leadership Development for Women AMA’s Live Online Seminars offer the same Effective Technical Writing . . . . . . . . . . . . . . . 14 high-caliber faculty and engaging content as #2010 AMA’s New Bestselling Seminars . . . . . . . . 15 the classroom seminar—on your desktop. • What Got You Here Won't Get You There #2207 AMA Blended Learning—a • Coaching from a Distance: Developing Your dynamic and effective blend of live train- Team When You Can’t Be Face to Face ing, online tools, resources and events that #2559 provides the foundation for greater subject • Essentials of Earned Value Management mastery and measurable performance #6113 metrics to back it up. BUSINESS ENHANCEMENT SKILLS Also available as a Live Online Seminar Time Management SEMINAR #2233 www.amanet.org/2233 Take control, prioritize and WHAT YOU WILL COVER Classroom Schedule get out from under. Time Management. Self-Management April 1-2 . . . . . . Boston, MA. . . . . . 2233-FHQ-01533 •Shifting focus from managing time to April 4-5 . . . . . . Arlington, VA. . . . . 2233-FHQ-01534 Do you… managing self April 8-9 . . . . . . New York, NY. . . . 2233-FHQ-01535 • Find yourself overloaded with work? •Identifying personal time wasters (cid:1)April 12-13 . . . . Atlanta, GA. . . . . . 2233-FHQ-01577 April 15-16 . . . . Chicago, IL. . . . . . . 2233-FHQ-01536 • Feel so stretched to the limit you can’t •Creating a personal Time Mastery Plan April 18-19 . . . . Melville, NY. . . . . . 2233-FHQ-01571 set priorities? Planning for Success (cid:1)April 19-20. . . . . San Francisco, CA. . 2233-FHQ-01578 • Exhaust yourself daily without •Using a robust planning process May 2-3. . . . . . . New York, NY. . . . 2233-FHQ-01539 accomplishing your goals? •Defining goals; establishing important May 6-7. . . . . . . San Francisco, CA. . 2233-FHQ-01540 and valid priorities May 13-14. . . . . Atlanta, GA. . . . . . 2233-FHQ-01541 Feeling overwhelmed? If you’re doing May 16-17. . . . . Arlington, VA. . . . . 2233-FHQ-01542 more and enjoying it less, it’s time to •Creating a realistic and productive schedule May 20-21. . . . . Chicago, IL. . . . . . . 2233-FHQ-01543 make real choices about how and when Concentration, Focus and Organization June 6-7. . . . . . . New York, NY. . . . 2233-FHQ-01544 to spend your time. This seminar enables •Creating productive and efficient routines June 10-11 . . . . Durham, NC . . . . . 2233-FHQ-01545 you to find a way to dig out, get back to support core goals June 10-11 . . . . Pittsburgh, PA. . . . 2233-FHQ-01572 on track and balance work-life issues. •Organizing and managing work (cid:1)June 14-15 . . . . Atlanta, GA. . . . . . 2233-FHQ-01579 You’ll discover how to schedule daily environment June 17-18 . . . . Arlington, VA. . . . . 2233-FHQ-01546 June 20-21 . . . . Houston, TX. . . . . . 2233-FHQ-01537 work…build and manage work relation- •Identifying ways to deal with self- (cid:1)June 21-22 . . . . New York, NY. . . . 2233-FHQ-01580 ships along the way as you better handle distractions and interruptions June 24-25 . . . . Chicago, IL. . . . . . . 2233-FHQ-01548 interruptions, learn to say no and Managing Technology July 11-12. . . . . Morristown, NJ . . . 2233-FHQ-01547 negotiate with colleagues and bosses. •Increasing productivity by using technology July 15-16. . . . . Chicago, IL. . . . . . . 2233-FHQ-01552 You’ll set goals, create a strategic plan efficiently July 18-19. . . . . Atlanta, GA. . . . . . 2233-FHQ-01553 and grade yourself in 12 key areas of •Selecting the right form of July 22-23. . . . . Cincinnati, OH. . . . 2233-FHQ-01554 time management. Plus, put your work communication July 29-30 . . . . . San Francisco, CA. . 2233-FHQ-01555 into five windows to help you organize, •Identifying ways to manage email (cid:1)These sessions start Friday and end Saturday prioritize and get your life back. Creating Boundaries and Balance 2 days/1.2 CEUs/12 PDUs $1,995/AMA Members $1,795 •Prioritizing and choosing activities to HOW YOU WILL BENEFIT AMA Members save $200 balance life and work •Set SMART goals for yourself •Creating a personal “no” script LIVE ONLINE SCHEDULE •Create priorities and establish realistic boundaries WHO SHOULD ATTEND 1.2 CEUs/12 PDUs • $1,995/AMA Members $1,795 •Improve concentration and efficiency Business professionals who want greater Monday-Thursday 2-5 pm ET • 4 Lessons •Identify and deal with time wasters control of their time, management style April 29-May 2. . . . . . . . . . . . . . . . . . . . . 2233-FHQ-01538 •Break indecision and procrastination and life. habits •Use technology efficiently to help AMA has been reviewed and manage time approved as a provider of •Reverse burnout and refresh project management training by the Project Management •Leave with an action plan you can Institute (PMI). apply immediately back at work PMP, PMBOK and the PMI R.E.P. logo are registered trademarks of the Project Management Institute, Inc. The bad news is time flies. The good news is you’re the pilot. —Michael Alshuler 2 For additional dates and locations or to register—1-800-262-9699 www.amanet.org PRESENTATION SKILLS BUSINESS ENHANCEMENT SKILLS Also available as a Live Online Seminar The 7 Habits of Highly Effective People® 3-Day Signature Program SEMINAR #2601 By FranklinCovey—now available through AMA. www.amanet.org/2601 The 7 Habits of Highly Effective People®courses are based on the teachings of Dr. Stephen R. Covey. Classroom Schedule Take the lead in making •Habit 3: Put First Things First— positive changes. Increasing the balance and fulfillment of April 1-3 . . . . . . Dallas, TX. . . . . . . . 2601-FHQ-00488 your professional and personal lives by April 1-3 . . . . . . Seattle, WA. . . . . . 2601-FHQ-00489 Surveys* of thousands of people across investing a few minutes each day in the April 8-10 . . . . . Chicago, IL. . . . . . . 2601-FHQ-00490 same planning process used by many of the United States disclosed that while April 10-12 . . . . New York, NY. . . . 2601-FHQ-00491 the world’s most successful people many people work hard, they are worried April 10-12 . . . . San Diego, CA. . . . 2601-FHQ-00492 about their lack of effectiveness. •Habit 4: Think Win-Win—Building a April 15-17 . . . . Fort Lauderdale, FL. 2601-FHQ-00493 team that finds faster and better solutions April 17-19 . . . . Arlington, VA. . . . . 2601-FHQ-00494 • Only 14% are accomplishing as much as through clear expectations, shared April 22-24 . . . . San Francisco, CA . 2601-FHQ-00495 they believe they could responsibilities and an understanding of April 24-26 . . . . Princeton, NJ. . . . . 2601-FHQ-00496 • Only 17% prepare a plan for the day priorities Apr. 29-May 1. . Arlington, VA. . . . . 2601-FHQ-00497 • Rewards of working are low—only 50% •Habit 5: Seek First to Understand, May 6-8. . . . . . . San Jose, CA. . . . . 2601-FHQ-00501 feel satisfied and fulfilled with their work Then Be Understood—Developing the May 13-15. . . . . New York, NY. . . . 2601-FHQ-00502 skills of effective communication that lead May 13-15. . . . . San Francisco, CA . 2601-FHQ-00503 Develop a new outlook and create to greater influence and faster problem May 15-17. . . . . Houston, TX. . . . . . 2601-FHQ-00504 dramatic change. Problems caused by solving May 20-22. . . . . Atlanta, GA. . . . . . 2601-FHQ-00505 ineffectiveness cannot be solved with the •Habit 6: Synergize—Valuing and May 20-22. . . . . Chicago, IL. . . . . . . 2601-FHQ-00506 same ineffective thinking that created celebrating differences and understand June 3-5. . . . . . . Arlington, VA. . . . . 2601-FHQ-00507 them. For more than 15 years, The 7 how they contribute to more innovative June 3-5. . . . . . . Pittsburgh, PA. . . . 2601-FHQ-00500 Habits of Highly Effective People®has and intelligent solutions June 5-7. . . . . . . Las Vegas, NV. . . . 2601-FHQ-00510 provided the ultimate in productivity •Habit 7: Sharpen the Saw—Maintaining June 12-14 . . . . Chicago, IL. . . . . . . 2601-FHQ-00513 June 12-14 . . . . Portland, OR . . . . . 2601-FHQ-00550 training for thousands of people and and increasing your newfound effectiveness June 17-19 . . . . Durham, NC . . . . . 2601-FHQ-00514 organizations worldwide. by continually renewing yourself mentally June 17-19 . . . . San Francisco, CA . 2601-FHQ-00515 and physically Learn the power of effectiveness and feel June 19-21 . . . . New York, NY. . . . 2601-FHQ-00516 more satisfied with what you accomplish July 8-10. . . . . . New York, NY. . . . 2601-FHQ-00517 WHO SHOULD ATTEND each day. Know where you’re going and July 8-10. . . . . . Phoenix, AZ. . . . . . 2601-FHQ-00619 Anyone who manages multiple projects, faces discover the secrets to success and July 10-12. . . . . Arlington, VA. . . . . 2601-FHQ-00519 expanding workloads, tight time lines and fulfillment within you. July 10-12. . . . . Dallas, TX. . . . . . . . 2601-FHQ-00535 increased uncertainty. July 15-17. . . . . Boston, MA. . . . . . 2601-FHQ-00512 *Results of xQ Surveys conducted by Harris July 15-17. . . . . San Francisco, CA . 2601-FHQ-00521 Interactive Pre-work required: July 17-19. . . . . Anaheim, CA. . . . . 2601-FHQ-00523 The 7 Habits Benchmark—A questionnaire July 17-19. . . . . Denver, CO. . . . . . 2601-FHQ-00529 HOW YOU WILL BENEFIT to help you consider your own effectiveness July 22-24. . . . . Chicago, IL. . . . . . . 2601-FHQ-00525 •Develop a clear definition of your top priorities and give you the opportunity to see July 24-26. . . . . Atlanta, GA. . . . . . 2601-FHQ-00526 and the results you want and live each day the viewpoints of others. This 78-question July 31-Aug. 2. . Philadelphia, PA. . . 2601-FHQ-00527 with a greater sense of meaning and purpose assessment gathers feedback from your 3 days/1.8 CEUs/18 PDUs •Focus on your top priorities, achieve balance manager, direct reports and peers who work $2,195/AMA Members $1,995 and increase organizational productivity closely enough with you to accurately assess AMA Members save $200 through a weekly and daily planning process your individual effectiveness. •End self-defeating behavior and gain the LIVE ONLINE SCHEDULE necessary security you need to change Attendees will receive: 1.2 CEUs • $2,195/AMA Members $1,995 •Develop strong relationships based on •The 7 Habits of Highly Effective People®— mutual trust This bestselling book provides the basis for Monday 2-5 pm ET • 4 Lessons •Be prepared to deal with difficult the concepts taught in this seminar. June 3-24. . . . . . . . . . . . . . . . . . . . . . . . . 2601-FHQ-00509 circumstances before they happen •The 7 Habits Benchmark Report— A person alized report based on your WHAT YOU WILL COVER pre-work assessment. AMA has been reviewed and •Habit 1: Be Proactive—Recognizing how •The 7 Habits FranklinCovey Planning approved as a provider of choices based on personal experience or System project management training beliefs can profoundly impact your effec - by the Project Management •Participant Guidebook—A manual filled Institute (PMI). tiveness, both positively and negatively with examples and exercises. •Habit 2: Begin with the End in Mind— PMP, PMBOK and the PMI R.E.P. logo are registered trademarks of the Project Management Institute, Inc. Developing a clear definition of what is and is not important to you by creating All faculty are trained experts in FranklinCovey’s the most important roadmap you’ll ever The 7 Habits of Highly Effective People®curriculum. have—your Personal Mission Statement All AMA seminars are GSA approved and can be delivered onsite 1-800-262-9699 www.amanet.org 3 BUSINESS ENHANCEMENT SKILLS Also available as a Live Online Seminar Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure SEMINAR #2261 www.amanet.org/2261 Classroom Schedule Learn fast, easy-to-use tools Priority Planning and techniques to manage •SWOT analysis: determiningpriorities April 1-2 . . . . . . New York, NY. . . . 2261-FHQ-00344 April 11-12 . . . . Arlington, VA. . . . . 2261-FHQ-00346 unproductive confusion and •GAP analysis: assessingthe current April 11-12 . . . . Seattle, WA. . . . . . 2261-FHQ-00387 disorder and transform chaos situation vs. the desired outcome April 22-23 . . . . Chicago, IL. . . . . . . 2261-FHQ-00347 into controllable challenges. •Risk analysis: evaluating impact and (cid:1)April 26-27 . . . . Arlington, VA. . . . . 2261-FHQ-00380 related risks May 2-3. . . . . . . Arlington, VA. . . . . 2261-FHQ-00348 This seminar equips you with the most •Priority matrix: using importance and May 6-7. . . . . . . New York, NY. . . . 2261-FHQ-00349 effective tools to plan your day and adjust urgency model to determine and validate May 13-14. . . . . San Francisco, CA . 2261-FHQ-00350 to shifting priorities and demands—with priorities June 3-4. . . . . . . Chicago, IL. . . . . . . 2261-FHQ-00351 less stress and greater clarity. You will Planning Daily Work June 10-11 . . . . Arlington, VA. . . . . 2261-FHQ-00352 practice assertive communication, giving •Daily action plan: allocating time and June 13-14 . . . . New York, NY. . . . 2261-FHQ-00353 you greater ease when handling energy to the most important priorities June 24-25 . . . . Dallas, TX. . . . . . . . 2261-FHQ-00345 June 27-28 . . . . Atlanta, GA. . . . . . 2261-FHQ-00371 interruptions and objections. •Time estimate: accurately estimating how July 1-2. . . . . . . Arlington, VA. . . . . 2261-FHQ-00358 long it takes to complete your critical tasks HOW YOU WILL BENEFIT July 8-9. . . . . . . San Diego, CA. . . . 2261-FHQ-00354 •Interruption log: identifying “necessary” July 11-12. . . . . Chicago, IL. . . . . . . 2261-FHQ-00355 •Reduce, clarify and eliminate chaos within vs. “unnecessary” interruptions July 15-16. . . . . New York, NY. . . . 2261-FHQ-00357 your control Assertive Communication (cid:1)These sessions start Friday and end Saturday •Identify, analyze and determine priority of your workday •Understanding assertive vs. strategic 2 days/1.2 CEUs/12 PDUs communication under pressure $1,995/AMA Members $1,795 •Use a daily action plan to allocate time •Learning to respond assertively and AMA Members save $200 and energy strategically when managing shifting •Remain focused and act more decisively priorities, interruptions and conflict LIVE ONLINE SCHEDULE when priorities shift •Employing assertive responses no matter •Become more assertive and strategic in how manipulated or provoked you feel 1.2 CEUs/12 PDUs • $1,995/AMA Members $1,795 your communication Monday-Thursday 2-5 pm ET • 4 Lessons Action Plan:Identifyingand applyingone •Manage interruptions and conflicts with or two tools most applicable to managing July 8-11. . . . . . . . . . . . . . . . . . . . . . . . . . 2261-FHQ-00356 greater ease your workplace chaos •Utilize the right tools to balance and manage tough choices WHO SHOULD ATTEND AMA has been reviewed and approved as a provider of WHAT YOU WILL COVER Anyone facing shifting priorities, expanding project management training workloads, tight deadlines, organizational by the Project Management Defining Chaos Within Your Control Institute (PMI). restructuring, multiple projects and •Identifying sources of workplace chaos increased uncertainty. PMP, PMBOK and the PMI R.E.P. logo are registered •Understanding organizational challenges on trademarks of the Project Management Institute, Inc. managers and employees •Assessing the impact your decisions have on key stakeholders Thinking and Decision Making •Identifying real/root cause of a problem or issue •How to generate multiple, creative ideas quickly •Organizing ideas in order to firmly grasp critical components of a problem •Applying one identification tool for analysis Tools:Fishbone, mind maps, affinity diagrams 4 For additional dates and locations or to register—1-800-262-9699 www.amanet.org PRESENTATION SKILLS BUSINESS ENHANCEMENT SKILLS Also available as a Live Online Seminar Critical Thinking SEMINAR #2533 www.amanet.org/2533 Classroom Schedule To stay competitive, you must Understanding the Components of have this skill! Critical Thinking April 8-9 . . . . . . San Francisco, CA . 2533-FHQ-01028 April 15-16 . . . . Morristown, NJ . . . 2533-FHQ-01075 •Using the Agile Critical Thinking™ (ACT) April 25-26 . . . . Boston, MA. . . . . . 2533-FHQ-01023 Critical thinking helps you step back, Framework to relate critical thinking to May 2-3. . . . . . . New York, NY. . . . 2533-FHQ-01025 examine your thought processes and business challenges May 6-7. . . . . . . Chicago, IL. . . . . . . 2533-FHQ-01026 make them more effective. You’ll ask the •Describing critical thinking using the RED May 9-10. . . . . . Arlington, VA. . . . . 2533-FHQ-01027 right questions, challenge assumptions (Recognize assumptions, Evaluate May 20-21. . . . . Dallas, TX. . . . . . . . 2533-FHQ-01036 and see others’ viewpoints with clarity. arguments, Draw conclusions) Model June 10-11 . . . . Chicago, IL. . . . . . . 2533-FHQ-01030 Business leaders agree it’s the only way to •Positioning the RED Model within the ACT June 20-21 . . . . Atlanta, GA. . . . . . 2533-FHQ-01031 think at work—because it helps you get framework (cid:1)June 21-22 . . . . New York, NY. . . . 2533-FHQ-01088 •Identifying practices and techniques in each June 24-25 . . . . San Francisco, CA . 2533-FHQ-01035 the best possible results. In this course, part of the framework (cid:1)June 28-29 . . . . Arlington, VA. . . . . 2533-FHQ-01089 you’ll get hands-on experience with a Obtaining Feedback on Critical Thinking July 8-9. . . . . . . Myrtle Beach, SC. . 2533-FHQ-01038 battery of practical tools (including the Skills July 11-12. . . . . Arlington, VA. . . . . 2533-FHQ-01034 Watson-Glaser™II Critical Thinking July 22-23. . . . . New York, NY. . . . 2533-FHQ-01037 •Recognizing the value of gaining insight Development Report) to help you make into one’s critical thinking skills (cid:1)These sessions start Friday and end Saturday critical thinking an indispensable part of •Relating critical thinking skills to other 2 days/1.2 CEUs/12 PDUs your skill set. business skills $2,345/AMA Members $2,095 You’ll find out things you didn’t know AMA Members save $250 •The purpose of the Watson-Glaser II about yourself and make discoveries that Critical Thinking Appraisal can literally change your life. Instead of LIVE ONLINE SCHEDULE •Identifying the contents of the Watson- concentrating on theories, you’ll be Glaser II Critical Thinking Development 1.2 CEUs/12 PDUs • $2,345/AMA Members $2,095 working with an expert instructor to get Report comfortable with a concrete set of tools. Monday and Wednesday 2-5 pm ET • 4 Lessons •Interpreting a sample Watson-Glaser You’ll then be ready to benefit from your Profile June 10-19. . . . . . . . . . . . . . . . . . . . . . . . 2533-FHQ-01033 new skills immediately when you return to •Your personal Watson-Glaser your job. Development Report WHO SHOULD ATTEND HOW YOU WILL BENEFIT Using Critical Thinking in Personal All business professionals who want to Situations •Explore real-world examples of why critical enhance their thinking processes to achieve •Identifying personal situations where thinking is so important in business better results in business. critical thinking has been or could be •Learn to use critical thinking skills when making business decisions used EXTRA •Selecting techniques for using critical •Choose the right techniques to recognize Before attending this session, you will thinking skills in the ACT framework assumptions and draw conclusions receive a link to the online Watson- and RED model •Know how to translate an abstract idea Glaser™ II Critical Thinking Appraisal. •Relating insight from Watson-Glaser into something tangible You must complete the assessment to feedback to a personal critical thinking •Minimize the impact of job pressures on situation fully participate in this seminar. your thinking processes Applying Critical Thinking in Business •React with curiosity instead of emotion Situations •Get a roadmap for developing your critical •Practicing using critical thinking skills and thinking skills techniques in a real business situation AMA has been reviewed and approved as a provider of WHAT YOU WILL COVER •Creating an initial action plan for project management training development of critical thinking skills by the Project Management Recognizing the Value of Using Critical Institute (PMI). Thinking in Business PMP, PMBOK and the PMI R.E.P. logo are registered •Defining critical thinking trademarks of the Project Management Institute, Inc. •Characteristics of effective critical thinkers •The role of critical thinking in meeting business challenges All AMA seminars are GSA approved and can be delivered onsite 1-800-262-9699 www.amanet.org 5 BUSINESS ENHANCEMENT SKILLS Also available as a Live Online Seminar Taking On Greater Assertiveness Responsibility: Step-Up Training for Women Skills for Non-Managers SEMINAR #2132 in Business SEMINAR #2528 Are you ready for what’s ahead? Strengthen your leadership ability and image. You have always wanted to make a difference in your company. By knowing how to handle yourself in just about any situation You need the skills—understanding your business, managing that comes up—without seeming either shy or pushy—you’ll change, communicating strategically, leading, working in teams get things done and command respect. and juggling your new assignments with current responsibilities. This powerful seminar helps you prepare…initiate…and HOW YOU WILL BENEFIT successfully adapt your style to the challenges ahead. •Deal with conflicts confronting women in business HOW YOU WILL BENEFIT •Recognize your own strengths and weaknesses •Practice assertive behaviors •Feel confident when asked to step up to the plate with new projects outside your regular work activities •Assess your stress level and adopt techniques to manage it •Take your skills and potential to new heights with proven-in- •Develop an assertive delegation strategy action “get-ahead” strategies WHAT YOU WILL COVER •Understand your role in today’s new workplace…and gain the new skills and competencies required for success •Outlining conflicting roles and knowing how to reduce role conflict •Meet the rising pressure from tight budgets and lean organizations •The basic response styles of nonassertion, assertion and aggression •Map out a plan of action to enhance your efficiency and your value to your organization •Understanding the differences between verbal, nonverbal “mantalk” and “womanspeak” WHAT YOU WILL COVER •Discussing the effect of gender on negotiation practices •Four primary behavioral styles; how style adaptability increases and experiences your effectiveness •Anger buttons and how to deal with them •How to develop, create and manage a successful team •Techniques for preventing and coping with stress •How to move from a boss to a coach WHO SHOULD ATTEND •The competencies of a transformational coach Female professionals who want to build their strengths and •Key values used in motivating people improve their communication. •Assessingyour company’s existing recognition, reward and www.amanet.org/2528 benefit systems in relation to employee growth and performance Classroom Schedule •Critical modes for resolving conflicts April 10-12. . . . . . . Arlington, VA. . . . . . . . . . 2528-FHQ-00859 WHO SHOULD ATTEND April 17-19. . . . . . . Chicago, IL. . . . . . . . . . . . 2528-FHQ-00860 Experienced managers with three to five years of management April 24-26. . . . . . . San Diego, CA. . . . . . . . . 2528-FHQ-00881 experience. May 1-3 . . . . . . . . . New York, NY . . . . . . . . . 2528-FHQ-00862 May 13-15 . . . . . . . Morristown, NJ. . . . . . . . . 2528-FHQ-00865 NOTE:To attend this seminar, we recommend prior attendance in at least May 20-22 . . . . . . . San Francisco, CA. . . . . . . 2528-FHQ-00863 one basic manage ment course. June 3-5. . . . . . . . . Atlanta, GA . . . . . . . . . . . 2528-FHQ-00864 www.amanet.org/2132 June 12-14. . . . . . . Chicago, IL. . . . . . . . . . . . 2528-FHQ-00866 Classroom Schedule June 17-19. . . . . . . New York, NY . . . . . . . . . 2528-FHQ-00867 June 19-21. . . . . . . Arlington, VA. . . . . . . . . . 2528-FHQ-00868 April 4-5. . . . . . . . . Atlanta, GA . . . . . . . . . . . 2132-FHQ-00324 July 17-19. . . . . . . . Arlington, VA. . . . . . . . . . 2528-FHQ-00871 April 18-19. . . . . . . Chicago, IL. . . . . . . . . . . . 2132-FHQ-00320 July 24-26. . . . . . . . New York, NY . . . . . . . . . 2528-FHQ-00872 April 24-25. . . . . . . Arlington, VA. . . . . . . . . . 2132-FHQ-00321 July 31-Aug. 2. . . . . Chicago, IL. . . . . . . . . . . . 2528-FHQ-00873 May 6-7 . . . . . . . . . San Francisco, CA. . . . . . . 2132-FHQ-00326 (cid:1)May 10-11 . . . . . . . New York, NY . . . . . . . . . 2132-FHQ-00346 3 days/1.8 CEUs/18 PDUs May 13-14 . . . . . . . Philadelphia, PA. . . . . . . . 2132-FHQ-00323 $2,345/AMA Members $2,095 May 30-31 . . . . . . . New York, NY . . . . . . . . . 2132-FHQ-00325 AMA Members save $250 (cid:1)June 7-8. . . . . . . . . Chicago, IL. . . . . . . . . . . . 2132-FHQ-00348 LIVE ONLINE SCHEDULE (cid:1)These sessions start Friday and end Saturday Visit our website for additional dates and locations. 1.2 CEUs/12 PDUs • $2,345/AMA Members $2,095 2 days/1.2 CEUs/12 PDUs Monday and Wednesday 2-5 pm ET • 4 Lessons $1,795/AMA Members $1,595 • AMA Members save $200 July 8-17. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2528-FHQ-00869 AMA has been reviewed and approved as a provider of project management training by PMI accreditation applies to both seminars on this page. the Project Management Institute (PMI). 6 For additional dates and locations or to register—1-800-262-9699 www.amanet.org PRESENTATION SKILLS BUSINESS ENHANCEMENT SKILLS AMA’s 5-Day “MBA” Workshop SEMINAR #2561 www.amanet.org/2561 Classroom Schedule Get grounded in the essential Finance Fundamentals elements of business in just •Performance measures and key indicators: April 1-5. . . . . . . San Francisco, CA. . 2561-FHQ-00523 one week. Return on Net Assets (RONA); Economic April 8-12. . . . . . New York, NY. . . . . 2561-FHQ-00522 Profit (EP), Weighted Average Cost of April 15-19. . . . . Anaheim, CA . . . . . 2561-FHQ-00524 In a business climate that demands Capital (WACC) April 22-26. . . . . Chicago, IL . . . . . . . 2561-FHQ-00525 Apr. 29-May 3. . Arlington, VA . . . . . 2561-FHQ-00526 excellence, you need the variety of skills •How to improve business unit operating May 6-10. . . . . . San Francisco, CA. . 2561-FHQ-00528 that leads to outstanding performance in performance May 13-17. . . . . New York, NY. . . . . 2561-FHQ-00529 every aspect of your job. •Financingthe business: leveraging, short- June 3-7. . . . . . . Chicago, IL . . . . . . . 2561-FHQ-00530 and long-term financing alternatives, This accelerated, 5-day presentation June 10-14. . . . . San Francisco, CA. . 2561-FHQ-00531 equity financing surveys the core curriculum covered in June 17-21. . . . . Atlanta, GA. . . . . . . 2561-FHQ-00532 Cost Analysis and Profit Planning June 24-28. . . . . New York, NY. . . . . 2561-FHQ-00533 most university-level graduate business •Fixed, variable and semi-variable costs July 8-12. . . . . . . Seattle, WA. . . . . . . 2561-FHQ-00549 programs. The knowledge you’ll acquire in July 15-19. . . . . . New York, NY. . . . . 2561-FHQ-00536 this interactive learning experience will •Break-even analysis and contribution July 15-19. . . . . . San Francisco, CA. . 2561-FHQ-00537 margins provide you with a strong overall business July 22-26. . . . . . Arlington, VA . . . . . 2561-FHQ-00538 foundation. You’ll discover how various •Cost allocations and reducing July 29-Aug. 2 . . Chicago, IL . . . . . . . 2561-FHQ-00539 inefficiencies components of a business must be linked, 5 days/3.0 CEUs/30 PDUs aligned and integrated into a successful Capital Expenditures $3,545/AMA Members $3,195 business system. And you’ll gain a firm •Types of capital expenditure decisions AMA Members save $350 grasp of modern management practices. •Calculate Net Present Value (NPV), Internal Rate of Return (IRR) and While this seminar is no substitute for Management Profitability Index (PI) a two-year MBA degree, it will equip •The basic functions of management •Estimatingproject’s cash inflows and you with the ability to identify the most outflows •EI and leadership: leadingemployees toward effective business tools and strategies to organizational goals help you and your company keep and Corporate Strategy •How to motivate, increase morale and hone your competitive edge. •What is strategy? Understanding enhance productivity relationship between vision, mission •Being a team leader and building effective HOW YOU WILL BENEFIT and strategy teams •Recognize how all components of a •Strategy formulation—the SWOT •Performance management and conducting business fit together approach effective performance reviews •Interpret financial statements and •Conceptual model for strategy •How to manage organizational change accurately assess the financial health development: cost leadership, of a business differentiation and cost focus strategy •The 7S Model: align skills, shared values, staff and other factors to support your •Understand the economy and its impact •Analysis phase of the strategy organizational strategy and change on your business development: examiningcompetitive •Develop a business strategy that can advantage, predictingfuture trends, WHO SHOULD ATTEND sustain your competitive position evaluatingcompetitive position Anyone interested in obtaining an effective, •Speak the language of business and •The creation and selection process: broad-based overview of the functional areas communicate effectively to any audience generatingstrategy alternatives addressed in university-level MBA programs. level in any situation •How to use quantitative analysis to •Develop a winning team and organization screen, evaluate and select strategies •Establish a network of business contacts Marketing AMA has been reviewed and •The marketing mix and application: approved as a provider of WHAT YOU WILL COVER positioning, product/service, price, project management training Accounting Basics place/distribution channels, promotion by the Project Management Institute (PMI). •Basic accounting and its impact on financial •Guiding principles for effective marketing PMP, PMBOK and the PMI R.E.P. logo are registered reporting •Product and market development trademarks of the Project Management Institute, Inc. •Financial statements: income statement, •Commoditization and product innovation balance sheet, retained earnings statement, cash flow statements •The accounting process and annual report •How to evaluate financial statements: understand nonfinancial considerations, liquidity, leverage and profitability All AMA seminars are GSA approved and can be delivered onsite 1-800-262-9699 www.amanet.org 7 COMMUNICATION Also available as a Live Online Seminar How to Communicate with Diplomacy, Tact and Credibility SEMINAR #2206 www.amanet.org/2206 Classroom Schedule Get your point across with a Effective and Powerful Communication April 1-2 . . . . . . Houston, TX. . . . . . 2206-FHQ-00980 positive professional image. Skills April 1-2 . . . . . . New York, NY. . . . 2206-FHQ-00981 •How to positively impact the visual, verbal April 8-9 . . . . . . San Francisco, CA . 2206-FHQ-00983 How well you communicate can and vocal components of communication April 11-12 . . . . Arlington, VA. . . . . 2206-FHQ-00984 influence how others view your •The “Know-Feel-Do” model of April 11-12 . . . . Chicago, IL. . . . . . . 2206-FHQ-00985 performance and your prospects for communicating (cid:1)April 12-13 . . . . Atlanta, GA. . . . . . 2206-FHQ-01062 career mobility. Now you can learn how Listening for Effective Communication April 15-16 . . . . Durham, NC . . . . . 2206-FHQ-00986 to choose and use the most appropriate •The barriers and obstacles to listening April 18-19 . . . . Parsippany, NJ. . . . 2206-FHQ-00999 words and emotional tone for every April 25-26 . . . . Newport Beach, CA2206-FHQ-00987 •How good listening is critical as a business situation. In just two days, this “receiver” of a communication message (cid:1)April 26-27 . . . . Arlington, VA. . . . . 2206-FHQ-01063 seminar will provide you with skills for April 29-30 . . . . Boston, MA. . . . . . 2206-FHQ-00988 •Building rapport through good listening May 2-3. . . . . . . Seattle, WA. . . . . . 2206-FHQ-00989 clearly and effectively receiving and •How to use active listening skills May 6-7. . . . . . . Arlington, VA. . . . . 2206-FHQ-00990 transmitting information, ideas, feelings •Using listening skills to build and improve May 9-10. . . . . . Dallas, TX. . . . . . . . 2206-FHQ-00992 and needs. your image May 9-10. . . . . . New York, NY. . . . 2206-FHQ-00993 May 9-10. . . . . . Pittsburgh, PA. . . . 2206-FHQ-01005 HOW YOU WILL BENEFIT Using Diplomacy, Tact and Credibility May 9-10. . . . . . San Francisco, CA . 2206-FHQ-00994 •Communicate efficiently and tactfully with •Understanding how and when to use May 13-14. . . . . Atlanta, GA. . . . . . 2206-FHQ-00995 clients, direct reports, colleagues, your boss diplomacy May 13-14. . . . . Hartford, CT . . . . . 2206-FHQ-00996 and senior management •How and when to be tactful May 16-17. . . . . Minneapolis, MN. . 2206-FHQ-00997 •Respond in a professional manner, even •The concept of credibility: what it is, how (cid:1)May 17-18. . . . . San Francisco, CA . 2206-FHQ-01064 when you’re out of your comfort zone to use it when communicating May 20-21. . . . . Anaheim, CA. . . . . 2206-FHQ-01072 •Strengthen your communication •Five actions for credible communication May 20-21. . . . . Chicago, IL. . . . . . . 2206-FHQ-00998 effectiveness with active listening •How to handle difficult situations with (cid:1)May 31-Jun. 1. . Arlington, VA. . . . . 2206-FHQ-01065 •Elicit cooperation and respect by modeling diplomacy, tact and credibility June 3-4. . . . . . . Houston, TX. . . . . . 2206-FHQ-01000 June 3-4. . . . . . . Las Vegas, NV. . . . 2206-FHQ-01001 •Improve your image through increased Your Communication Action Plan June 3-4. . . . . . . New York, NY. . . . 2206-FHQ-01002 self-awareness •Creating an action plan to improve your June 6-7. . . . . . . Atlanta, GA. . . . . . 2206-FHQ-01003 WHAT YOU WILL COVER communication skills back at work June 10-11 . . . . Arlington, VA. . . . . 2206-FHQ-01004 •Signing a “follow-up” contract June 10-11 . . . . Cincinnati, OH. . . . 2206-FHQ-00991 How Diplomacy, Tact and Credibility June 13-14 . . . . Chicago, IL. . . . . . . 2206-FHQ-01007 Influence How Others Perceive You WHO SHOULD ATTEND June 13-14 . . . . San Francisco, CA . 2206-FHQ-01006 •How “image” impacts others’ perception Business professionals who want to advance June 17-18 . . . . Parsippany, NJ. . . . 2206-FHQ-01073 of you, your credibility and your job their credibility with diplomatic methods of June 20-21 . . . . Overland Park, KS . 2206-FHQ-01008 performance communication. (cid:1)June 21-22 . . . . New York, NY. . . . 2206-FHQ-01066 •Using diplomacy, tact and credibility to June 24-25 . . . . Boston, MA. . . . . . 2206-FHQ-01010 positively impact your image June 24-25 . . . . Denver, CO. . . . . . 2206-FHQ-01009 •The communication-based components AMA has been reviewed June 27-28 . . . . Richmond, VA. . . . 2206-FHQ-01011 of image and approved as a July 1-2. . . . . . . Arlington, VA. . . . . 2206-FHQ-01017 provider of project July 8-9. . . . . . . Chicago, IL. . . . . . . 2206-FHQ-01012 Communication Style Differences: management training July 8-9. . . . . . . Philadelphia, PA. . . 2206-FHQ-01013 The Insight Inventory® by the Project July 11-12. . . . . Atlanta, GA. . . . . . 2206-FHQ-01015 •Developing awareness of your PMP, PMBOK and the PMI R.E.P. logo are registered July 11-12. . . . . New York, NY. . . . 2206-FHQ-01016 communication style trademarks of the Project Management Institute, Inc. July 15-16. . . . . San Francisco, CA . 2206-FHQ-01018 •How stress negatively impacts how you July 18-19. . . . . Boston, MA. . . . . . 2206-FHQ-01074 communicate July 18-19. . . . . Dallas, TX. . . . . . . . 2206-FHQ-01019 •Reading others so that you can July 25-26. . . . . Los Angeles, CA. . . 2206-FHQ-01020 communicate more effectively July 29-30. . . . . Myrtle Beach, SC. . 2206-FHQ-01021 July 29-30. . . . . Portland, OR . . . . . 2206-FHQ-01075 •Matching your communication style with the communication styles of others (cid:1)These sessions start Friday and end Saturday 2 days/1.2 CEUs/12 PDUs •Utilizing diplomacy, tact and credibility $2,095/AMA Members $1,895 when communicating across styles AMA Members save $200 LIVE ONLINE SCHEDULE 1.2 CEUs • $2,095/AMA Members $1,895 Monday-Thursday 2-5 pm ET • 4 Lessons April 1-4. . . . . . . . . . . . . . . . . . . . . . . . . . 2206-FHQ-00982 July 8-11. . . . . . . . . . . . . . . . . . . . . . . . . . 2206-FHQ-01014 8 For additional dates and locations or to register—1-800-262-9699 www.amanet.org