I am a corporate trainer and a Professor of Management, and I have been actively involved in online training for 7 years. I regularly conduct training, make presentations, and teach classes in multiple delivery modes (classroom, asynchronous, and synchronous). For learning to be effective in these different environments, there are some unique requirements in the design and delivery of the training or event that must be met. Jennifer understands the distinctions of these different approaches! She avoids imposing a one-size-fits-all approach for training design and delivery. Instead, she provides practical tips and tools that are specific to synchronous delivery. Individuals can use the information she provides to make their synchronous events successful. She provides an effective overview of what it takes to be successful in the live, synchronous environment. I appreciate the practical approach of Jennifer's book.