The Phoenix Project The Phoenix Project A Novel About IT, DevOps, and Helping Your Business Win Gene Kim, Kevin Behr & George Spafford The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win © 2013 Gene Kim, Kevin Behr & George Spafford The Phoenix Project Resouce Guide © 2014 Gene Kim All rights reserved. ISBN13: 978-0-9882625-0-8 IT Revolution Press Portland, Oregon [email protected] For ordering copies of this book: [email protected] Printed in the United States of America Cover design by Joy Stauber Cover illustration by eboy Book interior design by Abbey Gaterud Book set in Minion Pro and Myriad Pro The Phoenix Project PARTS UNLIMITED Parts Unlimited: Business Executives Steve Masters, CEO, acting CIO Dick Landry, CFO Sarah Moulton, SVP of Retail Operations Maggie Lee, Senior Director of Retail Program Management Bill Palmer, VP of IT Operations, former Director of Midrange Technology Operations Wes Davis, Director of Distributed Technology Operations Brent Geller, Lead Engineer Patty McKee, Director of IT Service Support John Pesche, Chief Information Security Officer (CISO) Chris Allers, VP of Application Development Parts Unlimited: Board Bob Strauss, Lead Director, former Chairman, former CEO Erik Reid, Board Candidate Nancy Mailer, Chief Audit Executive