T H E L E A D E R S H I P J O U R N E Y HOW TO MASTER THE FOUR CRITICAL AREAS OF BEING A GREAT LEADER Gary Burnison, CEO of Korn Ferry Afterword by Ken Blanchard Cover design: Ross/Madrid Copyright © 2015 by Korn/Ferry International. All rights reserved. Published by John Wiley & Sons, Inc., Hoboken, New Jersey. Published simultaneously in Canada. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or oth­ erwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 750-4470, or on the web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748­ 6008, or online at www.wiley.com/go/permissions. Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifi cally disclaim any implied warranties of merchantability or fi tness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profi t or any other commercial damages, including but not limited to special, incidental, consequential, or other damages. For general information on our other products and services or for technical support, please contact our Customer Care Department within the United States at (800) 762-2974, outside the United States at (317) 572-3993 or fax (317) 572-4002. Wiley also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books. For more information about Wiley products, visit our web site at www.wiley.com. Library of Congress Cataloging-in-Publication Data: Names: Burnison, Gary, 1961- author. Title: Leadership the journey : how to master the four critical areas of being a great leader / Gary Burnison. Description: Hoboken, New Jersey : John Wiley & Sons, Inc., [2016] | Includes index. | Description based on print version record and CIP data provided by publisher; resource not viewed. Identifi ers: LCCN 2015043765 (print) | LCCN 2015047697 (ebook) | ISBN 9781119234852 (cloth) ISBN 9781119234869 (pdf) | ISBN 9781119234876 (epub) | Subjects: LCSH: Leadership. Classifi cation: LCC HD57.7 (print) | LCC HD57.7 .B86653 2016 (ebook) | DDC 658.4/092--dc23 LC record available at http://lccn.loc.gov/2015047697 Printed in the United States of America 10 9 8 7 6 5 4 3 2 1 TO MY ESTEEMED COLLEAGUES 1 17 33 55 INTRODUCTION A LEADER’S PATH ...................................... ix LOOK IN THE MIRROR ........................................................... 1 LEADING OTHERS BEGINS BY FIRST LEADING YOURSELF .................................................................. 4 RADIATE PURPOSEFUL PASSION ........................................... 10 EMBODY PURPOSE ................................................................ 17 START WITH THE “WHY”—THE PURPOSE OF THE JOURNEY.............................................................................. 21 STRATEGY—DEFINING THE “HOW” ................................... 26 DON’T WALK ALONE ........................................................... 33 PEOPLE MAKE THE JOURNEY SUCCESSFUL ................ 37 CELEBRATE . . . ALWAYS ................................................................ 42 YOU ARE THE MESSAGE ............................................................. 46 BE IN THE MOMENT ...................................................................... 51 NAVIGATE BEYOND THE HORIZON ........................... 55 ANTICIPATE WHAT IS AROUND THE NEXT BEND ...... 59 ANTICIPATING BEYOND THE KNOWN .............................. 64 NAVIGATING—COURSE CORRECTIONS IN REAL TIME ..................................................................................... 68 BE THE CATALYST OF CURIOSITY .......................................... 74 DESTINATION LEADERSHIP ..................................................... 77 AFTERWORD THE LEADER’S JOURNEY OF INFLUENCE ........................ 82 INDEX ..................................................................................................... 95 v INTRODUCTION Star t