Symantec NetBackup™ Appliance Administrator's Guide Release 2.7.1 NetBackup 52xx and 5330 Symantec NetBackup™ Appliance Administrator's Guide Documentationversion:2.7.1 Legal Notice Copyright©2015SymantecCorporation.Allrightsreserved. Symantec,theSymantecLogo,theCheckmarkLogo,NetBackup,Veritas,andtheVeritas LogoaretrademarksorregisteredtrademarksofSymantecCorporationoritsaffiliatesinthe U.S.andothercountries.Othernamesmaybetrademarksoftheirrespectiveowners. ThisSymantecproductmaycontainthirdpartysoftwareforwhichSymantecisrequiredto provideattributiontothethirdparty(“ThirdPartyPrograms”).SomeoftheThirdPartyPrograms areavailableunderopensourceorfreesoftwarelicenses.TheLicenseAgreement accompanyingtheSoftwaredoesnotalteranyrightsorobligationsyoumayhaveunderthose opensourceorfreesoftwarelicenses.PleaseseetheThirdPartyLegalNoticeAppendixto thisDocumentationorTPIPReadMeFileaccompanyingthisSymantecproductformore informationontheThirdPartyPrograms. 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WhenyoucontactTechnicalSupport,pleasehavethefollowinginformation available: ■ Productreleaselevel ■ Hardwareinformation ■ Availablememory,diskspace,andNICinformation ■ Operatingsystem ■ Versionandpatchlevel ■ Networktopology ■ Router,gateway,andIPaddressinformation ■ Problemdescription: ■ Errormessagesandlogfiles ■ TroubleshootingthatwasperformedbeforecontactingTechnicalSupport ■ Recentsoftwareconfigurationchangesandnetworkchanges Licensing and registration Ifyourproductrequiresregistrationoralicensekey,accessourtechnicalsupport WebpageatthefollowingURL: www.veritas.com/support Customer service CustomerserviceinformationisavailableatthefollowingURL: www.veritas.com/support CustomerServiceisavailabletoassistwithnon-technicalquestions,suchasthe followingtypesofissues: ■ Questionsregardingproductlicensingorserialization ■ Productregistrationupdates,suchasaddressornamechanges ■ Generalproductinformation(features,languageavailability,localdealers) ■ Latestinformationaboutproductupdatesandupgrades ■ Informationaboutupgradeassuranceandsupportcontracts ■ Adviceabouttechnicalsupportoptions ■ Nontechnicalpresalesquestions ■ IssuesthatarerelatedtoCD-ROMs,DVDs,ormanuals Support agreement resources Ifyouwanttocontactusregardinganexistingsupportagreement,pleasecontact thesupportagreementadministrationteamforyourregionasfollows: Worldwide(exceptJapan) [email protected] Japan [email protected] Contents Technical Support ............................................................................................ 4 Chapter 1 Overview .............................................................................. 12 AboutNetBackupappliances.......................................................... 12 AbouttheMasterServerrole.......................................................... 17 AbouttheMediaServerrole........................................................... 17 AboutaccessingtheNetBackupApplianceWebConsole..................... 18 WebbrowserssupportedbyAppliance....................................... 18 DisablingtheUntrustedConnectionpageinMozillaFirefox.............19 AbouttheNetBackupApplianceShellMenu...................................... 20 AboutApplianceconsolecomponents.............................................. 21 Aboutusingthelinksonthetitlebar........................................... 21 Accessing and using help ........................................................ 22 AboutusingWebbrowserbookmarks......................................... 23 AvoidingCSRF(CrossSiteRequestForgery) ............................. 24 AbouttheNetBackupApplianceWebConsoleloginpage..................... 24 NetBackupAppliancehomepage.................................................... 29 CommontasksinAppliance........................................................... 31 AbouttheNetBackupAppliancedocumentation.................................. 32 Chapter 2 Monitoring the NetBackup appliance ........................... 35 AboutmonitoringtheNetBackupAppliance....................................... 35 Abouthardwaremonitoringandalerts...............................................36 Monitor>Hardwareoptions...................................................... 36 AboutEmailnotificationfromaNetBackupappliance..................... 45 AboutSymantecDataCenterSecurityontheNetBackup appliance.............................................................................. 46 Monitor>SDCSEvents........................................................... 48 ViewingSDCSauditlogdetails................................................. 50 FilteringSDCSauditlogs......................................................... 52 SettingtheSDCSauditlogretentionspecification......................... 52 AboutSymantecDataCenterSecurityDownloads........................ 54 ConnectingtotheSDCSserver................................................. 57 RevertSDCStounmanagedmodeonaNetBackup appliance........................................................................ 57 Contents 8 Implementingthird-partySSLcertificates..................................... 58 Chapter 3 Managing a NetBackup appliance from the NetBackup Appliance Web Console ...................... 60 AbouttheManageviews................................................................ 60 Aboutstorageconfiguration............................................................ 63 Manage>Storage.................................................................. 67 Checkingpartitiondetails......................................................... 74 Resizingapartition................................................................. 76 Resize dialog ........................................................................ 78 Troubleshootingresize-relatedissues......................................... 79 Movingapartition................................................................... 80 Move <partition> dialog ........................................................... 80 MovingtheMSDPpartitionfromabasedisktoanexpansiondisk foroptimumperformance................................................... 81 ScanningstoragedevicesfromtheNetBackupApplianceWeb Console ......................................................................... 84 Addingthestoragespacefromanewlyavailabledisk.................... 85 Removinganexistingstoragedisk............................................. 86 Monitoringtheprogressofstoragemanipulationtasks................... 88 ScanningstoragedevicesusingtheNetBackupApplianceShell Menu ............................................................................. 88 AboutCopilotfunctionalityandsharemanagement....................... 91 AboutviewingstoragespaceinformationusingtheShowcommand ................................................................................... 102 Aboutstorageemailalerts...................................................... 114 Aboutappliancesupportedtapedevices......................................... 115 AddingexternalrobotstotheNetBackupappliance..................... 115 AboutconfiguringHostparametersforyourappliance........................ 116 Manage>Host>DataBufferoptions....................................... 116 Configuring data buffer parameters .......................................... 118 Manage>Host>Lifecycleoptions........................................... 118 Configuringlifecycleparameters.............................................. 122 Aboutconfiguringdeduplicationsolutions.................................. 122 AboutBMRintegration........................................................... 125 Manage>Host>IPMIoptions................................................ 126 Manage>ApplianceRestore........................................................ 127 Aboutcreatinganappliancecheckpoint.................................... 128 Aboutrollbacktoacheckpoint................................................. 134 AboutNetBackupappliancefactoryreset...................................141 Manage > License ..................................................................... 153 ManaginglicensekeysontheNetBackupappliance.................... 154 Contents 9 Addingapermanentlicensekeyifanevaluationlicensekey expires ......................................................................... 155 AbouttheMigrationUtility............................................................. 157 SelectionCriteria.................................................................. 159 MigrationJobStatus..............................................................163 PolicyConversion................................................................. 166 Bestpracticestorunamigrationjob......................................... 169 SoftwarereleaseupdatesforNetBackupAppliances..........................170 Guidelinestoinstallasoftwareupdate...................................... 171 Manage>SoftwareUpdates................................................... 173 DownloadingandinstallingNetBackupappliancesoftwarefrom NetBackup Appliance Web Console ................................... 175 DownloadingNetBackupappliancesoftwareandclientpackages fromtheNetBackupApplianceShellMenu .......................... 178 InstallingNetBackupappliancesoftwareusingtheNetBackup ApplianceShellMenu...................................................... 183 Applianceserverstoupgrade.................................................. 186 SoftwareUpdatesInstallationStatus......................................... 187 AboutinstallinganEEB..........................................................188 AboutinstallingNetBackupAdministrationConsoleandclient software........................................................................189 Manage>AdditionalServers........................................................ 196 Managingadditionalserverstotheappliance............................. 196 Manage>Certificates ................................................................. 197 Chapter 4 Managing NetBackup appliance using the NetBackup Appliance Shell Menu ........................ 199 ExpandingthebandwidthontheNetBackupappliance....................... 199 Aboutconfiguringthemaximumtransmissionunitsize....................... 200 AboutOpenStorageplugininstallation.............................................200 InstallingOpenStorageplugin..................................................202 UninstallingOpenStorageplugin.............................................. 203 AboutmountingaremoteNFS...................................................... 204 MountinganNFSremotedrive................................................ 205 UnmountinganNFSdrive...................................................... 207 AboutrunningNetBackupcommandsfromtheappliance.................... 208 AboutNetBackupadministratorcapabilities................................ 209 CreatingNetBackupadministratoruseraccounts ........................214 DeletingNetBackupadministratoruseraccounts ........................ 217 ViewingNetBackupadministratoruseraccounts......................... 218 AboutAutoImageReplicationbetweenappliances............................ 219 Contents 10 AboutAutoImageReplicationbetweenNetBackup appliances .................................................................... 219 AboutAutoImageReplicationbetweenNetBackupappliances anddeduplicationappliances............................................ 224 Chapter 5 Understanding the NetBackup appliance settings .......................................................................... 225 Aboutmodifyingtheappliancesettings............................................225 Settings > Notifications ................................................................ 227 Settings>Notifications>AlertConfiguration ............................. 227 Settings>Notification>Registration........................................ 238 Settings>Network...................................................................... 242 VLANconfigurationforNetBackupAppliances............................ 242 Settings>Network>NetworkSettings...................................... 243 Settings>Network>FibreTransport........................................ 259 Settings>Network>Host...................................................... 262 AboutIPv4-IPv6-basednetworksupport.................................... 264 Settings>DateandTime ............................................................ 265 Settings>Authentication.............................................................. 266 Aboutconfiguringuserauthentication....................................... 267 AboutauthorizingNetBackupapplianceusers............................ 270 Settings>Authentication ....................................................... 273 Settings>Authentication>LDAP............................................ 273 Settings>Authentication>ActiveDirectory............................... 282 Settings>Authentication>Kerberos-NIS.................................. 285 Settings>Authentication>UserManagement............................287 Settings>PasswordManagement................................................. 293 Chapter 6 Troubleshooting ................................................................ 295 TroubleshootingandtuningappliancefromtheApplianceDiagnostics Center................................................................................ 295 ViewinglogfilesusingtheSupportcommand................................... 300 WheretofindNetBackupappliancelogfilesusingtheBrowse command............................................................................ 302 Aboutpasswordrecovery............................................................. 303 About disaster recovery ............................................................... 303 GatheringdevicelogswiththeDataCollectcommand........................ 304 SettingaNetBackup5330storageshelfcomponenttotheService Allowedmode...................................................................... 306