SunZFSStorage7120,7320,and7420 ApplianceCustomerServiceManual PartNo:E38247 December2012E38247–01 Copyright©2009,2011,2012,Oracleand/oritsaffiliates.Allrightsreserved. Thissoftwareandrelateddocumentationareprovidedunderalicenseagreementcontainingrestrictionsonuseanddisclosureandareprotectedbyintellectual propertylaws.Exceptasexpresslypermittedinyourlicenseagreementorallowedbylaw,youmaynotuse,copy,reproduce,translate,broadcast,modify,license, transmit,distribute,exhibit,perform,publishordisplayanypart,inanyform,orbyanymeans.Reverseengineering,disassembly,ordecompilationofthissoftware, unlessrequiredbylawforinteroperability,isprohibited. Theinformationcontainedhereinissubjecttochangewithoutnoticeandisnotwarrantedtobeerror-free.Ifyoufindanyerrors,pleasereportthemtousinwriting. IfthisissoftwareorrelateddocumentationthatisdeliveredtotheU.S.GovernmentoranyonelicensingitonbehalfoftheU.S.Government,thefollowingnoticeis applicable: U.S.GOVERNMENTENDUSERS.Oracleprograms,includinganyoperatingsystem,integratedsoftware,anyprogramsinstalledonthehardware,and/or documentation,deliveredtoU.S.Governmentendusersare"commercialcomputersoftware"pursuanttotheapplicableFederalAcquisitionRegulationand agency-specificsupplementalregulations.Assuch,use,duplication,disclosure,modification,andadaptationoftheprograms,includinganyoperatingsystem, integratedsoftware,anyprogramsinstalledonthehardware,and/ordocumentation,shallbesubjecttolicensetermsandlicenserestrictionsapplicabletothe programs.NootherrightsaregrantedtotheU.S.Government. Thissoftwareorhardwareisdevelopedforgeneraluseinavarietyofinformationmanagementapplications.Itisnotdevelopedorintendedforuseinanyinherently dangerousapplications,includingapplicationsthatmaycreateariskofpersonalinjury.Ifyouusethissoftwareorhardwareindangerousapplications,thenyoushall beresponsibletotakeallappropriatefail-safe,backup,redundancy,andothermeasurestoensureitssafeuse.OracleCorporationanditsaffiliatesdisclaimany liabilityforanydamagescausedbyuseofthissoftwareorhardwareindangerousapplications. OracleandJavaareregisteredtrademarksofOracleand/oritsaffiliates.Othernamesmaybetrademarksoftheirrespectiveowners. IntelandIntelXeonaretrademarksorregisteredtrademarksofIntelCorporation.AllSPARCtrademarksareusedunderlicenseandaretrademarksorregistered trademarksofSPARCInternational,Inc.AMD,Opteron,theAMDlogo,andtheAMDOpteronlogoaretrademarksorregisteredtrademarksofAdvancedMicro Devices.UNIXisaregisteredtrademarkofTheOpenGroup. Thissoftwareorhardwareanddocumentationmayprovideaccesstoorinformationoncontent,products,andservicesfromthirdparties.OracleCorporationand itsaffiliatesarenotresponsibleforandexpresslydisclaimallwarrantiesofanykindwithrespecttothird-partycontent,products,andservices.OracleCorporation anditsaffiliateswillnotberesponsibleforanyloss,costs,ordamagesincurredduetoyouraccesstooruseofthird-partycontent,products,orservices. Celogicieletladocumentationquil’accompagnesontprotégésparlesloissurlapropriétéintellectuelle.Ilssontconcédéssouslicenceetsoumisàdesrestrictions d’utilisationetdedivulgation.Saufdispositiondevotrecontratdelicenceoudelaloi,vousnepouvezpascopier,reproduire,traduire,diffuser,modifier,breveter, transmettre,distribuer,exposer,exécuter,publierouafficherlelogiciel,mêmepartiellement,sousquelqueformeetparquelqueprocédéquecesoit.Parailleurs,ilest interditdeprocéderàtouteingénierieinversedulogiciel,deledésassembleroudeledécompiler,exceptéàdesfinsd’interopérabilitéavecdeslogicielstiersoutelque prescritparlaloi. Lesinformationsfourniesdanscedocumentsontsusceptiblesdemodificationsanspréavis.Parailleurs,OracleCorporationnegarantitpasqu’ellessoientexemptes d’erreursetvousinvite,lecaséchéant,àluienfairepartparécrit. Sicelogiciel,ouladocumentationquil’accompagne,estconcédésouslicenceauGouvernementdesEtats-Unis,ouàtouteentitéquidélivrelalicencedecelogiciel oul’utilisepourlecompteduGouvernementdesEtats-Unis,lanoticesuivantes’applique: U.S.GOVERNMENTENDUSERS.Oracleprograms,includinganyoperatingsystem,integratedsoftware,anyprogramsinstalledonthehardware,and/or documentation,deliveredtoU.S.Governmentendusersare"commercialcomputersoftware"pursuanttotheapplicableFederalAcquisitionRegulationand agency-specificsupplementalregulations.Assuch,use,duplication,disclosure,modification,andadaptationoftheprograms,includinganyoperatingsystem, integratedsoftware,anyprogramsinstalledonthehardware,and/ordocumentation,shallbesubjecttolicensetermsandlicenserestrictionsapplicabletothe programs.NootherrightsaregrantedtotheU.S.Government. Celogicieloumatérielaétédéveloppépourunusagegénéraldanslecadred’applicationsdegestiondesinformations.Celogicieloumatérieln’estpasconçunin’est destinéàêtreutilisédansdesapplicationsàrisque,notammentdansdesapplicationspouvantcauserdesdommagescorporels.Sivousutilisezcelogicieloumatériel danslecadred’applicationsdangereuses,ilestdevotreresponsabilitédeprendretouteslesmesuresdesecours,desauvegarde,deredondanceetautresmesures nécessairesàsonutilisationdansdesconditionsoptimalesdesécurité.OracleCorporationetsesaffiliésdéclinenttouteresponsabilitéquantauxdommagescausés parl’utilisationdecelogicieloumatérielpourcetyped’applications. OracleetJavasontdesmarquesdéposéesd’OracleCorporationet/oudesesaffiliés.Toutautrenommentionnépeutcorrespondreàdesmarquesappartenantà d’autrespropriétairesqu’Oracle. IntelXeonsontdesmarquesoudesmarquesdéposéesd'IntelCorporation.TouteslesmarquesSPARCsontutiliséessouslicenceetsontdesmarquesoudesmarques déposéesdeSPARCInternational,Inc.AMD,Opteron,lelogoAMDetlelogoAMDOpteronsontdesmarquesoudesmarquesdéposéesd'AdvancedMicroDevices. UNIXestunemarquedéposéed'TheOpenGroup. Celogicieloumatérieletladocumentationquil'accompagnepeuventfournirdesinformationsoudesliensdonnantaccèsàdescontenus,desproduitsetdesservices émanantdetiers.OracleCorporationetsesaffiliésdéclinenttouteresponsabilitéougarantieexpressequantauxcontenus,produitsouservicesémanantdetiers.En aucuncas,OracleCorporationetsesaffiliésnesauraientêtretenuspourresponsablesdespertessubies,descoûtsoccasionnésoudesdommagescausésparl'accèsà descontenus,produitsouservicestiers,ouàleurutilisation. 121219@25097 Contents Preface.....................................................................................................................................................7 1 Introduction ...........................................................................................................................................9 Overview..................................................................................................................................................9 Introduction ....................................................................................................................................9 Hardware..............................................................................................................................................12 HardwareView.............................................................................................................................13 BUI.................................................................................................................................................13 CLI .................................................................................................................................................19 Tasks..............................................................................................................................................21 2 HardwareMaintenance......................................................................................................................23 Maintenance ........................................................................................................................................23 Introduction .................................................................................................................................23 7120 .......................................................................................................................................................24 7120HardwareOverview ...........................................................................................................24 ChassisOverview .........................................................................................................................24 ElectricalSpecifications...............................................................................................................27 InternalComponents ..................................................................................................................27 StandaloneControllerConfigurations......................................................................................33 AttachedStorage ..........................................................................................................................34 7320 .......................................................................................................................................................34 7320HardwareOverview ...........................................................................................................34 ChassisOverview .........................................................................................................................35 7320ReplaceableComponents ..................................................................................................40 7320SingleandClusterControllerConfigurations ................................................................42 7420 .......................................................................................................................................................44 3 Contents 7420HardwareOverview ...........................................................................................................44 ChassisOverview .........................................................................................................................44 InternalBoards.............................................................................................................................46 Components .................................................................................................................................47 7420StandaloneandClusterControllerConfigurations .......................................................51 AttachedStorage ..........................................................................................................................54 7x20 .......................................................................................................................................................54 7x20CRUMaintenanceProcedures..........................................................................................54 Prerequisites .................................................................................................................................54 SafetyInformation .......................................................................................................................55 RequiredToolsandInformation ...............................................................................................55 ChassisSerialNumber.................................................................................................................55 ControllerReplacementTasks...................................................................................................56 Shelf.......................................................................................................................................................76 DiskShelfOverview.....................................................................................................................76 Shelf.......................................................................................................................................................91 DiskShelfMaintenanceProcedures..........................................................................................91 Prerequisites .................................................................................................................................91 SafetyInformation .......................................................................................................................92 ElectrostaticDischargePrecautions ..........................................................................................92 RemovingPowerfromtheDiskShelf........................................................................................92 Tasks..............................................................................................................................................93 Faults...................................................................................................................................................103 HardwareFaults .........................................................................................................................103 HBAExpansionpt.1..........................................................................................................................104 Expandingfrom2to3HBAs....................................................................................................104 HBAExpansionpt.2..........................................................................................................................108 Expandingfrom3to4HBAs....................................................................................................108 HBAExpansionpt.3..........................................................................................................................113 Expandingfrom4to5HBAs....................................................................................................113 HBAExpansionpt.4..........................................................................................................................117 Expandingfrom5to6HBAs....................................................................................................117 3 SystemMaintenance.........................................................................................................................123 System.................................................................................................................................................123 4 SunZFSStorage7120,7320,and7420ApplianceCustomerServiceManual • December2012E38247–01 Contents Introduction ...............................................................................................................................123 SystemDisks...............................................................................................................................123 SupportBundles.........................................................................................................................124 InitialSetup.................................................................................................................................125 FactoryReset...............................................................................................................................126 Updates...............................................................................................................................................126 SystemUpdates ..........................................................................................................................126 HardwareFirmwareUpdates ...................................................................................................133 Rollback.......................................................................................................................................135 ClusterUpgrade .........................................................................................................................137 UpdatingviatheBUI.................................................................................................................139 UpdatingviatheCLI .................................................................................................................140 Passthroughx.....................................................................................................................................143 Passthrough-xDeferredUpdate ..............................................................................................143 UserQuotas........................................................................................................................................144 UserQuotasDeferredUpdate..................................................................................................144 COMSTAR.........................................................................................................................................144 COMSTARDeferredUpdate ...................................................................................................144 TripleParityRAID ............................................................................................................................145 Triple-ParityRAIDDeferredUpdate......................................................................................145 Dedup .................................................................................................................................................145 DataDeduplicationDeferredUpdate .....................................................................................145 Replication .........................................................................................................................................145 ReplicationDeferredUpdate....................................................................................................145 ReceivedProperties...........................................................................................................................146 ReceivedPropertiesDeferredUpdate .....................................................................................146 SlimZIL ..............................................................................................................................................146 Introduction ...............................................................................................................................146 SnapshotDeletion .............................................................................................................................146 SnapshotDeletionDeferredUpdate .......................................................................................146 RecursiveSnapshots..........................................................................................................................147 RecursiveSnapshotsDeferredUpdate....................................................................................147 MultiReplace .....................................................................................................................................147 MultiReplaceDeferredUpdate................................................................................................147 RAIDZMirror ...................................................................................................................................147 RAIDZ/MirrorDeferredUpdate.............................................................................................147 5 Contents OptionalChildDir ............................................................................................................................148 Introduction ...............................................................................................................................148 ConfigurationBackup .......................................................................................................................148 ConfigurationBackup...............................................................................................................148 Problems.............................................................................................................................................153 Problems .....................................................................................................................................153 Activeproblemsdisplay ............................................................................................................153 Repairingproblems ...................................................................................................................154 Relatedfeatures ..........................................................................................................................154 Logs .....................................................................................................................................................155 Introduction ...............................................................................................................................155 BUI...............................................................................................................................................157 CLI ...............................................................................................................................................157 Glossary..............................................................................................................................................159 6 SunZFSStorage7120,7320,and7420ApplianceCustomerServiceManual • December2012E38247–01 Preface TheSunZFSStorage7120,7320,and7420ApplianceCustomerServiceManualcontains hardwareoverviewsandmaintenanceproceduresforOracle'sSunZFSStorage7x20seriesof NASappliances. ThisdocumentationisalsoavailablewhileusingtheBrowserUserInterface,accessibleviathe Helpbutton.TheappliancedocumentationmaybeupdatedusingtheSystemUpgrade proceduredocumentedintheSystemMaintenancechapterofthisbook. WhoShouldUseThisBook ThesenotesareforusersandsystemadministratorswhoserviceandusetheSunZFSStorage 7x20Appliances. RelatedDocumentation Refertothefollowingdocumentationforinstallationinstructions,hardwareoverviews,service proceduresandsoftwareupdatenotes. ■ InstallationGuide,AnalyticsGuideandAdministrationGuide(http://www.oracle.com/ technetwork/documentation/) Third-PartyWebSiteReferences Third-partyURLsarereferencedinthisdocumentandprovideadditional,relatedinformation. 7 Preface Note–Oracleisnotresponsiblefortheavailabilityofthird-partyWebsitesmentionedinthis document.Oracledoesnotendorseandisnotresponsibleorliableforanycontent,advertising, products,orothermaterialsthatareavailableonorthroughsuchsitesorresources.Oraclewill notberesponsibleorliableforanyactualorallegeddamageorlosscausedbyorinconnection withtheuseoforrelianceonanysuchcontent,goods,orservicesthatareavailableonor throughsuchsitesorresources. AccesstoOracleSupport OraclecustomershaveaccesstoelectronicsupportthroughMyOracleSupport.For information,visithttp://www.oracle.com/pls/topic/lookup?ctx=acc&id=infoorvisit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trsifyouarehearingimpaired. 8 SunZFSStorage7120,7320,and7420ApplianceCustomerServiceManual • December2012E38247–01 1 C H A P T E R 1 Introduction Overview Introduction TheSunZFSStorage7000familyofproductsprovideefficientfileandblockdataservicesto clientsoveranetwork,andarichsetofdataservicesthatcanbeappliedtothedatastoredonthe system. Controllers ■ 7120 ■ 7320 ■ 7420 Legacyplatforms:7110|7210|7310|7410 ExpansionStorage ■ DiskShelves Legacyplatforms:J4400/J4500 9 Overview Protocols SunZFSStorageappliancesincludesupportforavarietyofindustry-standardclientprotocols, including: ■ SMB ■ NFS ■ HTTPandHTTPS ■ WebDAV ■ iSCSI ■ FC ■ SRP ■ iSER ■ FTP ■ SFTP KeyFeatures SunZFSStoragesystemsalsoincludenewtechnologiestodeliverthebeststorage price/performanceandunprecedentedobservabilityofyourworkloadsinproduction, including: ■ Analytics,asystemfordynamicallyobservingthebehaviorofyoursysteminreal-timeand viewingdatagraphically ■ TheZFSHybridStoragePool,composedofoptionalFlash-memorydevicesforacceleration ofreadsandwrites,low-power,high-capacitydisks,andDRAMmemory,allmanaged transparentlyasasingledatahierarchy DataServices Tomanagethedatathatyouexportusingtheseprotocols,youcanconfigureyourSunZFS Storagesystemusingthebuilt-incollectionofadvanceddataservices,including: LICENSENOTICE:RemoteReplicationandCloningmaybeevaluatedfreeofcharge, buteachfeaturerequiresthatanindependentlicensebepurchasedseparatelyforusein production.Aftertheevaluationperiod,thesefeaturesmusteitherbelicensedor deactivated.Oraclereservestherighttoauditforlicensingcomplianceatanytime.For details,refertothe"OracleSoftwareLicenseAgreement("SLA")andEntitlementfor HardwareSystemswithIntegratedSoftwareOptions." ■ RAID-Z(RAID-5andRAID-6),mirrored,andstripeddiskconfigurations ■ Unlimitedread-onlyandread-writesnapshots,withsnapshotschedules ■ Datadeduplication ■ Built-indatacompression ■ Remotereplicationofdatafordisasterrecovery ■ Active-activeclusteringforhighavailability(7310,7320,7410,and7420) 10 SunZFSStorage7120,7320,and7420ApplianceCustomerServiceManual • December2012E38247–01