2017-2018 CUNA S TA F F S A L A R Y R E P O R T LESS THAN $50 MILLION IN ASSETS k o Stc i Resources to help small credit unions grow Your credit union could be considered small but it plays a big role to your members and the credit union movement. Credit Union National Association is committed to helping you stay strong and viable with these opportunities dedicated to the needs of small credit unions. As A membeR of CUNA yoU hAve ACCess to: // Coming in 2017! CUNA small Credit Union Community Connect with small credit unions nationwide online to form new connections, discuss hot topics and get questions answered from industry experts // CUNA Compliance Community Online compliance network dedicated to the latest topics and conversations // CUNA Compliance team Accredited, trusted experts on compliance issues // Compblog Daily, need-to-know updates and information on credit union compliance // CUNA eGuide to federal Laws & Regulations Comprehensive online federal compliance manual See the reverse side for exclusive savings opportunities. cuna.org/smallcu CUNA S TA FF SA L A RY R EP O R T LESS THAN $50 MILLION IN ASSETS 2017-2018 The 2017-2018 CUNA Staff Salary Report—Less than $50 Million in Assets (Stock No. 30586P) is produced by CUNA Research. PREPARED BY: Jon Haller, director of corporate and market research Lora Bray, information research analyst Connie Dey-Marcos, manager of market research Meg Jelak, supervisor of market research Bandana Malla, research analyst FOR MORE INFORMATION: • Visit cuna.org/compensation; • Call 800-356-9655, ext. 4172; or • Email [email protected]. Copyright Infringement Notice — Copyright ©2017 Credit Union National Association Inc. All rights reserved. The contents of this report are copyright protected and are considered confidential by Credit Union National Association (CUNA). This report, or any of the data contained in the report, may not be printed, forwarded, shared, reproduced, copied, or otherwise redistributed to anyone or any entity outside of the recipient’s own organization. Any violation of CUNA’s rights with respect to this report will cause CUNA irreparable harm and damages will result. CUNA STAFF SALARY REPORT– LESS THAN $50 MILLION IN ASSETS 3 Continuous access to relevant training for your entire staff CUNA T R A I N I N G B U N D L E Strengthen your entire credit union’s skills through training opportunities all year long with CUNA Training Bundle. Credit unions using CUNA Training Bundle are able to take advantage of: // Access to over 200 webinars and 20+ eSchools and their recordings // Comprehensive topics including board, volunteer, compliance, finance, human resources, lending, operations, technology, training and security // Unlimited access for all credit union staff and board members // Vetted speaker expertise // Opportunities to earn certifications through eSchools Learn more about this unbeatable training value. cuna.org/trainingbundle © Credit Union National Association 2017 CUNA S TA FF SA L A RY R EP O R T LESS THAN $50 MILLION IN ASSETS 2017-2018 CONTENTS Survey Methods, Regions, and Services . . . . . . . . . . . . . . . . . . . . . . 6 About the Regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 List of Participating CUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Key Findings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Base Salaries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 How to Use the Data Tables, Including Definitions of Terms . . . . 24 List of Data Tables and Job Descriptions . . . . . . . . . . . . . . . . . . . . 27 Data Tables and Job Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . 28 CUNA STAFF SALARY REPORT– LESS THAN $50 MILLION IN ASSETS 5 S U RV E Y M E T H O D S, R E G I O N S , A N D S E R V I C E S This report summarizes the results of a survey conducted by CUNA Research in Madison, Wis., between January and June 2017. In January, CUNA sent questionnaires to the Human Resource (HR) professional or CEO/manager of 5,773 credit unions with $1 million or more in assets. An online version of the questionnaire was available as well. Several follow-up email messages were also sent to nonresponding credit unions, to remind them of their opportunity to participate in the study. CUNA Research asked credit unions to provide compensation data effective January 1, 2017. By April 2017, the cutoff date for inclusion in the report, CUNA had received a total of 698 responses from credit unions with assets of $1 million to $50 million—the group of focus for this study. The data was weighted to adjust for the over- or under-representation of credit unions in any individual asset category. Weighting is a standard survey analysis procedure designed to increase the reliability of the survey results. It ensures that the results aren’t biased by a specific group of credit unions. The salary, total variable pay, and total cash compensation data also were weighted by the number of employees in each position. This weighted average comes closest to estimating the amount NEW ENGLAND REGIONS Northeast = New England (ME, NH, VT, MA, RI, CT); PACIFIC Middle Atlantic (NY, NJ, PA) WEST MIDDLE NORTH CENTRAL EAST ATLANTIC Midwest = East North Central (OH, IN, IL, MI, WI); NORTH CENTRAL MOUNTAIN West North Central (MN, IA, MO, ND, SD, NE, KS) SOUTH ATLANTIC South = South Atlantic (DE, MD, DC, VA, WV, NC, SC, EAST SOUTH GA, FL); WEST CENTRAL East South Central (KY, TN, AL, MS); SOUTH CENTRAL West South Central (AR, LA, OK, TX) West = Mountain (MT, ID, WY, CO, NM, AZ, UT, NV); PACIFIC Pacific (WA, OR, CA, AK, HI) CUNA STAFF SALARY REPORT– LESS THAN $50 MILLION IN ASSETS 6 earned by the average employee within each job position, rather than what the average credit union pays for that specific job. In examining the data from responding credit unions, staff identified extreme outliers. If a data point appeared to be an invalid response, it was eliminated from the final data set. Based on a sample of 698 respondents, the maximum sampling error for the overall percentages is ± 3.3% at a 95% confidence level. That is, in 95 of 100 similar samples, the overall percentages would fall within 3.3 percent- age points of those presented in the data tables. Because the sample was limited to credit unions with $1 million to $50 million in assets, all references to “credit unions” in the report refer to that universe of credit unions. Finally, the statistical tables included in the report examine the informa- tion by several variables—including, but not limited to—credit union asset size, number of members, U.S. region, and number of services offered. The U.S. map on the previous page displays the various regions and indi- vidual states comprising each one. Please refer to this information to iden- tify in which region your credit union is located, when searching for any “$ amount by region” or “% by region” breakdowns. Below is the list of 20 services that comprise the “number of services offered” breakdowns: n Share drafts/checking n Money market accounts n ATM/debit cards n IRAs n Online banking n Certificates/CDs n Mobile banking n Business loans/services n Online bill payment n Indirect auto financing n Remote deposit capture n Credit cards n ACH services n Home equity loans/lines of credit n International remittances n First mortgages n Insurance products n Financial planning n Student loans n Third-party savings/investments CUNA STAFF SALARY REPORT– LESS THAN $50 MILLION IN ASSETS 7 L I S T O F PA R T I C I PAT I N G C Us ALABAMA Fresno Fire Dept CU FLORIDA 1st Resource CU Fresno Grangers FCU City County ECU Alabama Law Enforcement CU Golden Valley FCU Compass Financial FCU Alabama Rural Electric CU Hanin FCU Coral Community FCU Brassies CU North Bay Credit Union First Coast FCU Councill FCU Printing Industries CU Florida Customs FCU Covington School FCU SLO Credit Union Florida Dept of Trans CU Craig CU Stockton Community FCU FRSA CU Health CU Watsonville Hospital FCU Hialeah Municipal EFCU O’Neal Credit Union Western Healthcare FCU Madison Education Assn CU Sixth Avenue Baptist FCU My Healthcare FCU COLORADO Tuscumbia FCU Pompano Beach City ECU Electrical FCU WCU Credit Union Sarasota Municipal ECU FCI FCU Town of Palm Beach FCU ARIZONA Fellowship CU Alhambra CU Harrison District 2 FCU GEORGIA EM FCU One Thirteen CU Berrien Teachers FCU San Tan CU Options Credit Union Combined Employees Credit Union Otero County Teachers FCU Flowers Employees Credit League ARKANSAS Porter FCU Macon-Bibb Employees Credit Union Alcoa Community FCU San Juan Mountains CU North Main CU Cooperative Extension Service FCU St Mary CU On the Grid Financial FCU Dillard’s FCU Westminster FCU Roper Corporation ECU Fort Smith Municipal EFCU Yuma County FCU Savannah Federal CU Fort Smith Teachers FCU Savannah Postal CU LRFD FCU CONNECTICUT Towns-Union Educators FCU Natural State Federal Credit Union Arnold Bakers EFCU Valdosta Teachers FCU North Little Rock Educators FCU Bridgeport Post Office FCU Usem Mena FCU C S P EFCU HAWAII Kief Protective MBA CU Hawaii First FCU CALIFORNIA Lawrence Memorial Hospital EFCU St Francis Medical Center FCU 1st Valley CU New Haven Firefighters CU Inc allUS CU IDAHO Regional Water Authority ECU Inc Antioch Community FCU Pine Tree Community CU Stamford Postal EFCU Atchison Village CU SEI CU Bakersfield City EFCU DELAWARE St Joe Valley CU Bourns EFCU Milford Memorial FCU ILLINOIS Delta Schools FCU New Castle Co Delaware EFCU 2 Rivers Area CU Employees Choice FCU Priority Plus FCU 77th Street Depot FCU Espeeco FCU CUNA STAFF SALARY REPORT– LESS THAN $50 MILLION IN ASSETS 8 ILLINOIS Williamson County Catholic CU SECU CU Acme Continental CU Win-Hood Co-op CU The Hub Co CU Allsteel Credit Union United Credit Union INDIANA Altonized Community FCU Warren CU Bar-Cons FCU ASH ECU Waterloo Firemens CU Bluffton Motor Works Aurora Firefighters CU Franklin Electric ECU KANSAS Aurora Postal ECU Central Soya FCU C & R CU Carbondale Highway CU City of Firsts Community FCU Campus Credit Union Central Illinois CU Concora Wabash FCU Catholic Family FCU Chicago Firemans Assn CU Dearborn County Hospital FCU Central Kansas Education CU Community Plus FCU Del Met FCU Eagle FCU CSX Chicago Terminal CU Financial Partners FCU Enterprise CU Dekalb County CU First County FCU Garden City Teachers FCU Dial CU Fortress FCU KC Fairfax FCU Dupage County ECU Gary Fire Fighters Assn FCU Morton CU Elite Community CU Huntington County FCU Reliance CU Fieldstone CU Indiana Lakes FCU Tri-County CU Financial Partners CU Jefferson Community FCU United CU First Security CU LaPorte Community FCU Hershey Robinson ECU Professional Police Officers CU KENTUCKY Joliet Firefighters CU Richmond City EFCU C and O United Credit Union Kone ECU South Bend Transit FCU Louisville Metro Police Officers CU LinXus CU Whitewater Regional FCU Louvah FCU Metropolitan L FCU Whiting Refinery FCU Modern EFCU Northern Illinois FCU Morehead Community FCU Northwest Municipal FCU IOWA Tayco EFCU Peoria Hiway CU Aegis CU Your Hometown FCU Peoria Postal ECU Bent River Community CU Pontiac-Dwight Prison ECU Capitol View CU LOUISIANA Quincy Postal ECU Davenport Police Dept CU Acadian FCU School District 218 EFCU Des Moines Co Postal CU Acadiana Medical FCU Silgan White Cap CU Dupont ECU CF LA CU SIUE CU ETS CU Concordia Parish School EFCU Sourceone CU Industrial ECU District 58 FCU South Division CU KAH CU District 62 Highway FCU Springfield Fire Fighters CU Meridian CU Firestone Lake Charles FCU Synergy Partners Credit Union Metco CU First Street FCU United Equity Credit Union North Western ECU Geismar Complex FCU Western Illinois CU Power Co-Op ECU Iberville FCU Western Illinois School ECU River Community CU Internal Revenue FCU CUNA STAFF SALARY REPORT– LESS THAN $50 MILLION IN ASSETS 9 LOUISIANA Ocean Spray EFCU Mower County ECU Municipal EFCU Somerville Mass Firefighters FCU North Memorial FCU Orleans Parish Criminal Sheriffs CU St Dominics FCU North Star Credit Union Post Office ECU Stoneham Municipal EFCU Northern States Power St Paul CU Rapides General Hospital EFCU St James Public Schools FCU MICHIGAN South Louisiana Highway FCU Toro EFCU Allegan Community FCU Tangipahoa Parish Teachers CU United ECU Ann Arbor Postal FCU UNO FCU Wadena FCU Blue Water FCU Wakota FCU MAINE Community First Federal Credit Union West Financial CU Connected CU Detour Drummond Comm CU West Metro Schools CU Eastern Maine Medical Center FCU Dowagiac Area FCU White Earth Reservation FCU Lewiston Municipal FCU Eastpointe Community CU Ziegler FCU Sabattus Regional CU First Area CU Four Flags Area CU MISSISSIPPI MARYLAND Frankfort Community FCU Biloxi Teachers FCU Capital Area Realtors FCU Jackson Community FCU Citizens Choice FCU Carco FCU Kenowa Community FCU Columbus Municipal CU Delmarva Power Southern Div FCU Kent County CU CommFirst FCU Greenbelt FCU Lake Superior CU East Central Mississippi CU Peninsula General Hosp Med Ctr EFCU Limestone FCU Jackson Acco CU Potomac FCU Northwest Consumers FCU MUNA Federal Credit Union SelfReliance Baltimore FCU One Detroit CU MUW EFCU W R Grace FCU SB Community FCU Northeast Mississippi FCU WSSC FCU Southeast Michigan State EFCU Pearl Municipal CU Tandem FCU Shelby Bolivar County FCU MASSACHUSETTS Tri-Cities CU Southern Mississippi FCU Arlington Municipal FCU Upper Michigan Community CU Tombigbee FCU Cambridge Municipal EFCU Dedham Town EFCU MINNESOTA MISSOURI Everett CU AE Goetze Employee CU Burns and McDonnell CU HTM CU Agassiz Federal Credit Union City CU Leominster Employees FCU Alexandria Schools ECU Co Lib CU Lincoln Sudbury Town EFCU Central Hanna ECU Columbia CU Lynn Municipal ECU Diversified CU County CU Malden FCU Electric Machinery ECU Dexter Public Schools CU Manchester FCU Energy Services FCU JC Federal ECU Marblehead Municipal FCU Federated ECU Legacy CU Massachusetts Family CU FIRST PACE CU MAWC CU North Adams Municipal EFCU Floodwood Area CU Members 1st Credit Union Norwood Town EFCU CUNA STAFF SALARY REPORT– LESS THAN $50 MILLION IN ASSETS 10