1 RANGARAJ “RANGA” RAMANUJAM Professor of Management Owen Graduate School of Management Vanderbilt University 401 21st Avenue South Nashville, TN 37203 -2422 Phone: (615) 343-0818; Fax: (615) 343-7177 Email: [email protected] APPOINTMENTS Professor, Owen Graduate School of Management, Vanderbilt University (2014-current) Associate Professor, Owen Graduate School of Management, Vanderbilt University (2008 – 2014) Assistant Professor, Krannert School of Management, Purdue University (2000-2008) Research Scientist, Roudebush VA Medical Center, Indianapolis (2005-2006) Manager, Standard Chartered Bank, India (1988-1993) EDUCATION Ph.D. (Organizational Behavior & Theory), Carnegie Mellon University (2000) PGDM, Indian Institute of Management, Kolkata, India (1988) B.E. (Electrical Engineering), Anna University, Chennai, India (1986) AWARDS, GRANTS, AND FELLOWSHIPS Dean’s Award for Outstanding Contribution to Teaching, Owen Graduate School of Management (2013; 2015) Finalist, James A. Webb Jr. Award for Excellence in Teaching, Owen Graduate School of Management (2013; 2014; 2015) Research Productivity Award, Owen Graduate School of Management (2011) Finalist, Annual Best Paper Award, Academy of Management Review (2009) Clarian Health Partners, Research Grant (2006-2008) Regenstrief Center for Healthcare Engineering, Research Fellowship (2005) Krannert Award for Outstanding Teaching, Purdue University (2001, 2002, 2003, & 2004) Agency for Healthcare Research and Quality, Research Grant (2001-2004) Citigroup Behavioral Science Research Council, Research Grant (1999-2001) Finalist, Graduate Student Teaching Award, Carnegie Mellon University (1998) Fellow, Eberly Center for Teaching Excellence, Carnegie Mellon University (1997-98) Gerald Salancik Research Fellowship Award, Carnegie Mellon University (1997) Graduate Student Teaching Award, School of Industrial Administration, Carnegie Mellon University (1997) RESEARCH INTERESTS Operational failures and reliability in high-risk work settings; employee voice and silence; healthcare delivery organizations Ramanujam (January 31, 2017) 2 EDITED VOLUME Roberts, K.H. & Ramanujam, R. (forthcoming) From High Reliability to Reliable Organizing: A Handbook, Stanford University Press PUBLICATIONS IN JOURNALS Abrahamson, K., Hass, Z., Morgan, K., Fulton, B., & Ramanujam, R. (2016) The Relationship between Nurse Reported Safety Culture and the Patient Experience. Journal of Nursing Administration, 46 (12):662–668 Liu, W. Tangirala, S., & Ramanujam, R. (2013) The Relational Antecedents of Voice Targeted at Different Leaders. Journal of Applied Psychology, 98(5): 841-851 Abrahamson, K., Ramanujam, R., & Anderson, J. (2013) Co-Worker Characteristics and Nurse Perception of Safety Climate, International Journal of Health Care Quality Assurance, 26 (5): 447-454 Goodman, P.S. & Ramanujam, R. (2012) The Relationship Between Change Across Multiple Organizational Domains and the Incidence of Latent Errors, Journal of Applied Behavioral Science, 48 (3):410-433 Tangirala, S. & Ramanujam, R. (2012) Ask and You Shall Hear: Examining the Relationship between Manager Consultation and Employee Voice, Personnel Psychology, 65: 251-282 Goodman, P.S., Ramanujam, R., Carroll, J., Edmondson, A.C., Hofmann, D., & Sutcliffe, K. (2011) Organizational Errors: Directions for Future Research, Research in Organizational Behavior 31:151-176 Lehman, D., Jungpil, H., Ramanujam, R., & Alge, B. (2011) Dynamics of the Organizational Performance-Risk Relationship within a Performance Period: The Moderating Role of Deadline Proximity, Organization Science 22 (6):1613-1630 Thompson, D.N., Hofmann, L.A., Sereika, S.M., Lorenz, H.L., Wolf, G.A., Burns, H.K., Minnier, T.E., & Ramanujam, R. (2011) A Relational Leadership Perspective on Unit-Level Safety Climate, Journal of Nursing Administration, 41(11):479-487 Ramanujam, R. & Goodman, P.S. (2011) The Challenge of Collective Learning from Event Analysis, Safety Science 49(1):83-89 Logia, L., & Ramanujam, R. (2010) Medical Trainees’ Formal and Informal Incident Reporting Across a Five-Hospital Academic Medical Center, Joint Commission Journal on Quality and Patient Safety, 36(1), 36-42 Anderson, J., Ramanujam, R., Hensel, D., & Sirio, C. (2010) Reporting Trends in a Regional Medication Error Data-Sharing System, Healthcare Management Science, 13(1): 74-83 Ramanujam (January 31, 2017) 3 Flanagan, M., Ramanujam, R., & Doebbeling, B. (2009) The Effects of Provider-focused and Workflow-focused Implementation Strategies on Provider Acceptance of Clinical Practice Guidelines, Implementation Science, 4:71 Lehman, D., & Ramanujam, R. (2009) Selectivity in Organizational Rule Violations, Academy of Management Review, 34(4): 643-657 (2009 Best Paper Award finalist) Nembhard, I. M., Alexander, J.A., Hoff, T., & Ramanujam, R. (2009) Why Does the Quality of Health Care Continue to Lag? Insights from Management Research, Academy of Management Perspectives, 23(1): 24-42 Drenevich, P., Ramanujam, R., Mehta, S., & Chaturvedi, A. (2009) Affiliation or Situation? What Drives Strategic Decision Making in Crisis Response? Journal of Managerial Issues, 21(2): 232-245 Tangirala, S. & Ramanujam, R. (2008) Exploring Non-Linearity in Employee Voice: The Effects of Personal Control and Organizational Identification, Academy of Management Journal. 51(6): 1189–1203 Tangirala, S. & Ramanujam, R. (2008) Employee Silence on Critical Work Issues: The Cross- level Effects of Procedural Justice Climate, Personnel Psychology, 61(1): 37-68 Ramanujam, R., Abrahamson, K., & Anderson, J. (2008) Influence of Workplace Demands on US Nurses' Perceptions of Patient Safety, Nursing and Health Sciences, 10(2): 144-150 Tangirala, S., Green, S., & Ramanujam, R. (2007) In the Shadow of the Boss’s Boss: Effects of Supervisors’ Upward Exchange Relationships on Employees, Journal of Applied Psychology, 92 (2):309-320 Flanagan, M., Ramanujam, R., Sutherland, J. Vaughn, T., Diekama, D., & Doebbeling, B. (2007) Development and Validation of Measures to Assess Prevention and Control of Antimicrobial Resistance in Hospitals, Medical Care, 45(6):537-544 Ramanujam, R. & Rousseau, D. R. (2006) The Challenges are Organizational Not Clinical, Journal of Organizational Behavior, 27(7):1-17 Anderson, J., Ramanujam, R., Hensel, D., Anderson, M., & Sirio, C. (2006) The Need for Organizational Change in Patient Safety Initiatives, International Journal of Medical Informatics, 75(12):809-817 Koley, K.C., Pringle. J. L., Weber, R.J., Rice, K., Ramanujam, R., & Sirio, C.A. (2006) Perceived Barriers in Using a Region-wide Medication Error Reporting System, Journal of Patient Safety; 2(1):39-44 Ramanujam, R., & Goodman, P.S. (2003) Latent Errors and Adverse Consequences: A Conceptualization, Journal of Organizational Behavior, 24(7):815-836 Ramanujam (January 31, 2017) 4 Ramanujam, R. (2003) The Effects of Discontinuous Change on Latent Errors in Organizations: The Moderating Role of Risk, Academy of Management Journal, 46(5):608-617 Morel, B.M. & Ramanujam, R. (1999) Through the Looking Glass of Complexity: Organizations as Adaptive and Evolving Systems, Organization Science, 10(3): 278-293 BOOK CHAPTERS Ramanujam, R. & Peltz, A. (2012) The Organizational Impact on Healthcare Quality, in Nash, D.B., Clarke, J., Skoufalos, A., & Horowitz, M. (Eds), Health Care Quality: The Clinician’s Primer, American College of Physician Executives, Tampa FL Ramanujam, R. & Goodman, P.S. (2011) The Role of Organizational Feedback Processes in the Link between Latent Errors and Adverse Outcomes, in Hofmann, D, & Frese, M. (Eds.) Errors in Organizations, Society for Industrial and Organizational Psychology Frontier Series, Routledge Tangirala, S. & Ramanujam, R. (2008) The Sound of Loyalty: Voice or Silence? in Greenberg, J., Edwards, M., & Brinsfield, C. (Eds.) Voice and Silence in Organizations, Elsevier Ramanujam, R., Keyser, D.J., & Sirio, C.A. (2005) Making the Case for Organizational Change in Patient Safety Initiatives, Advances in Patient Safety: From Research to Implementation, Agency for Healthcare Research and Quality CONFERENCE PROCEEDINGS Ramanujam, R. & Carroll, J. (2013) Learning from Failure, Safety Management in Context – Cross-industry Learning for Theory and Practice: Insights and Recommendations for Safety Practitioners and Policy Makers, Proceedings of conference held in Ascona, Switzerland Ramanujam, R., K. Abrahamson and J.G. Anderson (2007) Influences of Nurse Perception of Hospital Safety Climate: An HLM Approach, Proceedings of the International Conference Addressing Information Technology and Communication in Health (ITCH), University of Victoria, BC, Canada Anderson, J. & Ramanujam, R. (2005) Voluntary Reporting of Medical Errors and Organizational Change: A Simulation Study, Proceedings of Health Sciences Simulation Conference, The Society for Modeling and Simulation International, San Diego, CA Ramanujam, R. (2004) The Role of Organizational Context in Error Detection, Proceedings of Conference on Safety Across High-Consequence Industries, University of St. Louis Tangirala, S. & Ramanujam, R. (2004) The Role of Fairness Perceptions in Voluntary Error Reporting: A Conceptual Framework, Proceedings of Conference on Safety Across High- Consequence Industries, University of St. Louis Ramanujam (January 31, 2017) 5 Ramanujam, R. & Morel, B.M. (2002) An Emergence Model of Organizational Change, Proceedings of the Conference on Computational and Mathematical Organization Theory, Carnegie Mellon University, Pittsburgh, PA OP-ED PIECES Ramanujam, R. (2013) Parkland Requires Transformation, Not Quick Fixes, Dallas Morning News, January 13 Lehman, D.W., & Ramanujam, R. (2011) No Firm Plays By All the Rules All the Time, Business Times (Singapore), March 24 WORKING PAPERS Lehman, D.W., Cooil, B. & Ramanujam, R. (revise & resubmit) The Effects of Rule Features on Rule Violations: Evidence from Restaurant Safety Inspections. Journal of Management Park, B., Park, H.W., & Ramanujam, R. (revise & resubmit) Tua Culpa: When an Organization Blames its Partner for a Shared Failure. Academy of Management Review Zhang, H., Ramanujam, R., & Yun, H. (under review) Accident Investigation Reports: A Comparative Analysis between China and the US. Safety Science Vogus, T., Tangirala, S., Lehman, D., & Ramanujam, R. (invited for resubmission) The Antecedents and Consequences of Mindful Organizing Organization Science Lehman, D.W., Cooil, B. & Ramanujam, R. Organizational capabilities for compliance with external legal rules: Evidence from restaurant health inspections Ramanujam, R., Vogus, T., & Venkataramani, V. Operational Failures and Emotional Exhaustion: The Moderating Effects of Workgroup Identification and Managerial Attention Logio, L., Ramanujam, R., and Cooil, B. Learning Behaviors in Medical Residency: An Empirical Study of the Effects of Specialty, Hospital Context, and Time Spent in Residency EDITOR, JOURNAL SPECIAL ISSUE Ramanujam, R. & Rousseau, D. R. (2006) Journal of Organizational Behavior Special Issue on Healthcare Organizations, Volume 27, Issue 7 MEMBER, EDITORIAL REVIEW BOARD Stanford University Press Series on High Reliability and Crisis Management (2008 - ) Organization Science (2009-16) Journal of Organizational Behavior (2005-2012) OCCASIONAL REVIEWER-JOURNALS Academy of Management Review Accident Analysis & Prevention Administrative Science Quarterly Ramanujam (January 31, 2017) 6 Applied Psychology: An International Review Encyclopedia of Human Behavior European Journal of Work and Organizational Psychology Health Care Management Review Human Relations International Journal of Management Reviews Journal of Computational and Mathematical Organizational Theory Journal of Engineering and Technology Management Journal of Management Management Science Organization Studies Organizational Behavior and Human Decision Processes Work and Occupations OCCASIONAL REVIEWER-NATIONAL RESEARCH AGENCIES Health Research Board (Ireland) Institute of Medicine (USA) National Science Foundation (USA) Research Grants Council (Hong Kong) The Netherlands Organization for Scientific Research (The Netherlands) OTHER RESEARCH-RELATED ACTIVITIES Organizer, Roundtable on “Through the Eyes of the Executive, Creating a Safer and Healthier Workplace”, Nashville (2014) Panelist, Detecting Weal Signals, Professional Development Workshop Academy of Management, Orlando (2013) Track Leader, Learning from Failures, Conference on Safety Management in Context, Ascona, Switzerland (2013) Co-Organizer, National Research Workshop on Organizational Reliability, Vanderbilt University (2012) Participant, Roundtable on “Restoring Joy and Meaning in Work and Workforce Safety” sponsored by Lucian Leape Institute, National Patient Safety Foundation, Nashville (2010) Co-Organizer, Academy of Management (AOM) Caucus on Errors & Reliability (2006-2014) External Reviewer, Institute of Medicine (IOM) Report on Residents’ Duty Hours (2008) Panelist, Professional Development Workshop about Risk, AOM (2008) Chair, AOM taskforce to review IOM Report on Performance Measurement (2006-07) Member, Conference Planning Committee, Regenstrief Institute (2006) Organizer, Professional Development Workshop about Healthcare Policy, AOM (2004) CONFERENCE AND INVITED PRESENTATIONS Ramanujam, R. (2016) Some Open Questions in Error Management Research, Academy of Management, Anaheim Vogus, T. & Ramanujam, R. (2016) The Effects of Adverse Events on Emotional Exhaustion, Academy of Management, Anaheim Ramanujam (January 31, 2017) 7 Ramanujam, R. (2015) Implications of What we know about Safety Culture for Promoting a Security Culture, Workshop on Next Steps in Strengthening Nuclear Security Culture: Learning From Practice and Research, Kennedy School of Government, Harvard University Ramanujam, R. (2014) Operational Risk as Organizational Risk, Standard Charted Bank Global Conference on Risk Management, Singapore Ramanujam, R. (2014) Leadership and Learning in Healthcare, “The Practice of Transplant Administration” Workshop, San Diego Kennedy, J. & Ramanujam, R. (2014) Strong Leaders and Weak Signals: Does High Rank Enable or Inhibit Critical Communications? Academy of Management, Philadelphia Ramanujam, R. (2014) The Role of Organizational Context in Healthcare Provider Burnout, 26th Annual W. F. B. James Symposium, Meharry Medical College Ramanujam, R. (2014) Operationalizing Advocacy, Nursing Leadership in Global Health Symposium organized by the Vanderbilt Institute for Global Health, Nashville Ramanujam, R. (2014) Organizational Learning from Incident Analysis, Critical Care Fellowship Lecture Series, Vanderbilt University Medical Center Ramanujam, R. (2013) Understanding Organizational Errors in Healthcare, Keynote Speaker, Fifth Annual Seminar on Improving People Performance in Healthcare, Dublin City University, Ireland Ramanujam, R. (2012) An Organizational View of Operational Failures, Center for Catastrophic Risk Management, University of California, Berkeley Lehman, D.W., Ramanujam, R., & Cooil, B. (2012) The Effects of Rule Features on Rule Violations, Academy of Management Annual Meeting, Boston Ramanujam, R. (2012) A Business Model of Compassion: How Aravind Eye Hospital Revolutionized Healthcare Delivery, Flexner Dean's Lecture Series, Vanderbilt University Medical School Ramanujam, R. (2011) Managing Patient Safety, Aravind Eye Care System, Madurai, India Ramanujam, R. (2011) Early Reporting and Safety Culture, Web Seminar hosted by the All Midwest Employers Casualty Company (over 100 participants) Ramanujam, R. (2011) The Business Case for Quality, Quorum Health Resources, Annual Leadership Conference, Nashville Ramanujam (January 31, 2017) 8 Ramanujam, R. (2011) Research on High Reliability Organizations: The Viewpoint of a Book Series’ Editorial Board Member, Annual HRO Conference, Washington DC Ramanujam, R. (2011) Employee Consequences of Major Operational Failures, National University of Singapore Ramanujam, R. (2011) Creating a Safety Culture, Web Seminar hosted by Pure Safety, Nashville (over 300 participants) Ramanujam, R. (2011) Organizational Change and Safety Culture, 3rd Annual Patient Safety and Quality Leadership Institute, American Medical Students Association, Thomas Jefferson University, Philadelphia Ramanujam, R. (2010) After the Oil Spill: What Awaits BP’s new CEO? Owen Graduate School of Management, Vanderbilt University Ramanujam, R. (2010) Creating an “Early Reporting” Culture to Improve Safety Performance, Uniting Safety and Health, Pure Safety User Conference, Nashville Ramanujam, R. (2009) Managing Implementation Processes in Healthcare Organizations, South West Pennsylvania Organization of Nurse Leaders, Pittsburgh Ramanujam, R. (2009) When Ideas Meet Context: The Implementation of Incident Reporting Systems in Hospitals, Academy of Management Annual Meeting, Chicago Tangirala, S. & Ramanujam, R. (2009) When Does Manager Consultation Lead to Employee Voice? An Examination of Moderators, Academy of Management Annual Meeting, Chicago Ramanujam, R. (2009) Reliability Lapses, Organizational Behavior Speaker Series, Tepper School of Business, Carnegie Mellon University Goodman, P.S., Beenan, G., & Ramanujam, R. (2009) New Forms of Higher Education, Conference on Educational Leadership, Indian Institute of Management, Bangalore Ramanujam, R. & Goodman, P.S. (2008) Collective Learning from Event Analysis, NetWork Workshop on Event Analysis, Berlin, Germany Ramanujam, R. (2007) Performance Measurement in Organizational Change, 10th Biennial Regenstrief Conference on Transformational Change in Healthcare, Turkey Run, Indiana Ramanujam, R. (2007) The Link between Incident Reporting and Organizational Learning, Academy of Management Annual Meeting, Philadelphia Ramanujam, R. (2007) IOM & AOM: Linking the Academy to the Institute of Medicine, Academy of Management Annual Meeting, Philadelphia Ramanujam (January 31, 2017) 9 Lehman, D., Ramanujam, R., & Alge, B. (2007) Revisiting the Performance-Risk Relationship: Evidence from the NFL, Academy of Management Annual Meeting, Philadelphia Ramanujam, R., Sirio, C.A., Keyser, D.J., & Thompson, D. (2007) Top Management’s Focus of Attention and Organizational Learning from Errors, Production and Operations Management Society, Dallas Ramanujam, R., Sirio, C.A., Keyser, D.J., & Thompson, D. (2007) Inside the Black Box: The Gap between Incident Reporting and Organizational Learning, 7th Annual Wharton Technology Conference, Philadelphia Ramanujam, R. & Tangirala, S. (2007) The Effects of Adverse Events on Learning Behaviors: The Moderating Role of Safety Climate, Society of Industrial and Organizational Psychology Annual Meeting, New York Tangirala, S. & Ramanujam, R. (2007) How Leaders Model Employee Voice, Society of Industrial and Organizational Psychology Annual Meeting, New York Tangirala, S. & Ramanujam, R. (2006) Exploring Non-linearity in Employee Voice: The Effects of Personal Control and Organizational Identification, Academy of Management Annual Meeting, Atlanta Lehman, D., & Ramanujam, R. (2006) The Selection and Progression of Organizational Rule Violations, Academy of Management Annual Meeting, Atlanta Ramanujam, R., & Thompson, D. (2006) Organizational Issues in Implementing Toyota Production Methods in Healthcare, American Society for Quality, Dallas Ramanujam, R. & Tangirala, S. (2006) Employee Silence on Critical Work issues: The Role of Procedural Fairness Climate, Ivey School of Business, University of Western Ontario Tangirala, S., Green, S., & Ramanujam, R. (2005) The Cross-Level Effects of Supervisor’s LMX on Employees, Academy of Management Annual Meeting, Hawaii Goodman, P.S. & Ramanujam, R. (2005) The Role of Time in Error Management, Academy of Management Annual Meeting, Hawaii Lehman, D., Ramanujam, R., & Saks, D. (2005) Group Effects on Individual Risky Decision Making: The Mediating Roles of Risk Propensity and Risk Perception, Academy of Management Annual Meeting, Hawaii Thompson, D. & Ramanujam, R. (2005) Process Observation—A Key to Improving Medication Safety, National Patient Safety Foundation Ramanujam, R. & Tangirala, S. (2005) Voluntary Reporting of Impermissible Errors, Society of Industrial and Organizational Psychology Annual Meeting, Los Angeles Ramanujam (January 31, 2017) 10 Hensel, D., Anderson, J. and Ramanujam, R. (2005) Examining the Importance of Organizational Structure on Voluntary Medical Error Reporting Over Time. American Sociological Association Annual Meeting, Philadelphia Tangirala, S. & Ramanujam, R. (2004) Why Contribute Information Voluntarily and How? A Fairness Perspective on Information Sharing, Academy of Management Annual Meeting, New Orleans Drenevich, P., Mehta, S., Chaturvedi, A., & Ramanujam, R. (2004) Affiliation or Situation? Preferences in Collaborative Inter-organizational Response to Bio-Terrorism, Academy of Management Annual Meeting, New Orleans Ramanujam, R. (2004) Implementing Incident Reporting Systems for Patient Safety, presented at the University Hospital, University of Hanover, Hanover Ramanujam, R. (2003) Implementation Challenges: An Organizational Behavior Perspective, presented at the Institute for Research and Education on Treatment of Addictions, Pittsburgh Ramanujam, R. (2003) Organizational Errors: Conceptual and Methodological Issues, presented at RAND Corporation, Santa Monica Ramanujam, R. (2002) Studying Variations in Latent Errors Across Multiple Organizational Units: Lessons from a Field Study, Academy of Management Annual Meeting, Denver Ramanujam, R. & Morel, B.M. (2002) An Emergence Model of Organizational Change, Conference on Computational and Mathematical Organization Theory, Pittsburgh Ramanujam, R. & Goodman, P.S. (2002) Studying Variations in Errors: The Concept of Organizational Vulnerability, Academy of Management Annual Meeting, Chicago Morel, B.M. & Ramanujam, R. (2002) Lamarckian and Darwinian Perspectives in the study of Organizational Change, INFORMS Annual Meeting, Cincinnati TEACHING INTERESTS Leadership; Teams; Organizational Learning and Effectiveness; Healthcare Organizations GRADUATE COURSES (FULL-TIME & EXECUTIVE MBA PROGRAMS) Leading Teams and Organizations (core course) Owen Graduate School of Management, Vanderbilt University (2008-2012) Krannert School of Management, Purdue University (2000-2004) Managing Teams (elective) Indian School of Business (2013; 2014; 2015; 2016) Open Enrollment Course, Executive Development Institute, Vanderbilt University (2014, 2015) Ramanujam (January 31, 2017)