Public Productivity Handbook PUBLIC ADMINISTRATION AND PUBLIC POLICY A Comprehensive Publication Program Executive Editor JACK RABIN Professor of Public Administration and Public Policy School of Public Affairs The Capital College The Pennsylvania State University—Harrisburg Middletown, Pennsylvania 1. Public Administration as a Developing Discipline (in two parts), Robert T.Golembiewski 2. Comparative National Policies on Health Care, Milton I.Roemer, M.D. 3. Exclusionary Injustice: The Problem of Illegally Obtained Evidence, Steven R. Schleslnger 4. Personnel Management in Government: Politics and Process, Jay M.Shafritz, Waiter L.Balk, Albert C.Hyde, and David H.Rosenbloom 5. Organization Development in Public Administration (in two parts), edited by Robert T.Golembiewski and William B.Eddy 6. Public Administration: A Comparative Perspective, Second Edition, Revised and Expanded, Ferrel Heady 7. Approaches to Planned Change (in two parts), Robert T.Golembiewski 8. Program Evaluation at HEW (in three parts), edited by James G.Abert 9. The States and the Metropolis, Patricia S.Florestano and Vincent L.Marando 10. Personnel Management in Government: Politics and Process, Second Edition, Revised and Expanded, Jay M.Shafritz, Albert C.Hyde, and David H.Rosenbloom 11. Changing Bureaucracies: Understanding the Organization Before Selecting the Approach, William A.Medina 12. Handbook on Public Budgeting and Financial Management, edited by Jack Rabin and Thomas D.Lynch 13. Encyclopedia of Policy Studies, edited by Stuart S.Nagel 14. Public Administration and Law: Bench v. Bureau in the United States, David H. Rosenbloom 15. Handbook on Public Personnel Administration and Labor Relations, edited by Jack Rabin, Thomas Vocino, W.Bartley Hildreth, and Gerald J.Miller 16. Public Budgeting and Finance: Behavioral, Theoretical, and Technical Perspectives, Third Edition, edited by Robert T.Golembiewski and Jack Rabin 17. Organizational Behavior and Public Management, Debra W.Stewart and G.David Garson 18. The Politics of Terrorism: Second Edition, Revised and Expanded,edited by Michael Stohl 19. Handbook of Organization Management, edited by William B.Eddy 20. Organization Theory and Management, edited by Thomas D.Lynch 21. Labor Relations in the Public Sector, Richard C.Kearney 22. Politics and Administration: Woodrow Wilson and American Public Administration, edited by Jack Rabin and James S.Bowman 23. Making and Managing Policy: Formulation, Analysis, Evaluation, edited by G. Ronald Gilbert 24. Public Administration: A Comparative Perspective, Third Edition, Revised, Ferrel Heady 25. Decision Making in the Public Sector, edited by Lloyd G.Nigro 26. Managing Administration, edited by Jack Rabin, Samuel Humes, and Brian S. Morgan 27. Public Personnel Update, edited by Michael Cohen and Robert T.Golembiewski 28. State and Local Government Administration, edited by Jack Rabin and Don Dodd 29. Public Administration: A Bibliographic Guide to the Literature, Howard E.McCurdy 30. Personnel Management in Government: Politics and Process, Third Edition, Revised and Expanded, Jay M. Shafritz, Albert C.Hyde, and David H.Rosenbloom 31. Handbook of Information Resource Management, edited by Jack Rabin and Edward M.Jackowski 32. Public Administration in Developed Democracies: A Comparative Study, edited by Donald C.Rowat 33. The Politics of Terrorism: Third Edition, Revised and Expanded, edited by Michael Stohl 34. Handbook on Human Services Administration, edited by Jack Rabin and Marcia B. Steinhauer 35. Handbook of Public Administration, edited by Jack Rabin, W.Bartley Hildreth, and Gerald J.Miller 36. Ethics for Bureaucrats: An Essay on Law and Values, Second Edition, Revised and Expanded, John A.Rohr 37. The Guide to the Foundations of Public Administration, Daniel W.Martin 38. Handbook of Strategic Management, edited by Jack Rabin, Gerald J.Miller, and W.Bartley Hildreth 39. Terrorism and Emergency Management: Policy and Administration, William L. Waugh, Jr. 40. Organizational Behavior and Public Management: Second Edition, Revised and Expanded, Michael L.Vasu, Debra W.Stewart, and G.David Garson 41. Handbook of Comparative and Development Public Administration, edited by Ali Farazmand 42. Public Administration: A Comparative Perspective, Fourth Edition, Ferrel Heady 43. Government Financial Management Theory, Gerald J.Miller 44. Personnel Management in Government: Politics and Process, Fourth Edition, Revised and Expanded, Jay M.Shafritz, Norma M.Riccucci, David H.Rosenbloom, and Albert C.Hyde 45. Public Productivity Handbook, edited by Marc Holzer 46. Handbook of Public Budgeting, edited by Jack Rabin 47. Labor Relations in the Public Sector: Second Edition, Revised and Expanded, Richard C.Kearney 48. Handbook of Organizational Consultation, edited by Robert T.Golembiewski 49. Handbook of Court Administration and Management, edited by Steven W.Hays and Cole Blease Graham, Jr. 50. Handbook of Comparative Public Budgeting and Financial Management, edited by Thomas D.Lynch and Lawrence L.Martin 51. Handbook of Organizational Behavior, edited by Robert T.Golembiewski 52. Handbook of Administrative Ethics, edited by Terry L.Cooper 53. Encyclopedia of Policy Studies: Second Edition, Revised and Expanded, edited by Stuart S.Nagel 54. Handbook of Regulation and Administrative Law, edited by David H.Rosenbloom and Richard D.Schwartz 55. Handbook of Bureaucracy, edited by Ali Farazmand 56. Handbook of Public Sector Labor Relations, edited by Jack Rabin, Thomas Vocino, W.Bartley Hildreth, and Gerald J.Miller 57. Practical Public Management, Robert T.Golembiewski 58. Handbook of Public Personnel Administration, edited by Jack Rabin, Thomas Vocino, W.Bartley Hildreth, and Gerald J.Miller 59. Public Administration: A Comparative Perspective, Fifth Edition, Ferrel Heady 60. Handbook of Debt Management, edited by Gerald J.Miller 61. Public Administration and Law: Second Edition,David H.Rosenbloom and Rosemary O’Leary 62. Handbook of Local Government Administration, edited by John J.Gargan 63. Handbook of Administrative Communication, edited by James L.Garnett and Alexander Kouzmin 64. Public Budgeting and Finance: Fourth Edition, Revised and Expanded, edited by Robert T.Golembiewski and Jack Rabin 65. Handbook of Public Administration: Second Edition, edited by Jack Rabin, W. Bartley Hildreth, and Gerald J.Miller 66. Handbook of Organization Theory and Management: The Philosophical Approach, edited by Thomas D.Lynch and Todd J.Dicker 67. Handbook of Public Finance, edited by Fred Thompson and Mark T.Green 68. Organizational Behavior and Public Management: Third Edition, Revised and Expanded, Michael L.Vasu, Debra W.Stewart, and G.David Garson 69. Handbook of Economic Development, edited by Kuotsai Tom Liou 70. Handbook of Health Administration and Policy, edited by Anne Osborne Kilpatrick and James A.Johnson 71. Handbook of Research Methods in Public Administration, edited by Gerald J.Miller and Marcia L.Whicker 72. Handbook on Taxation, edited by W.Bartley Hildreth and James A.Richardson 73. Handbook of Comparative Public Administration in the Asia-Pacific Basin,edited by Hoi-kwok Wong and Hon S.Chan 74. Handbook of Global Environmental Policy and Administration, edited by Dennis L. Soden and Brent S.Steel 75. Handbook of State Government Administration, edited by John J.Gargan 76. Handbook of Global Legal Policy, edited by Stuart S.Nagel 77. Handbook of Public Information Systems, edited by G.David Garson 78. Handbook of Global Economic Policy, edited by Stuart S.Nagel 79. Handbook of Strategic Management: Second Edition, Revised and Expanded, edited by Jack Rabin, Gerald J.Miller, and W.Bartley Hildreth 80. Handbook of Global International Policy, edited by Stuart S Nagel 81. Handbook of Organizational Consultation: Second Edition, Revised and Expanded, edited by Robert T.Golembiewski 82. Handbook of Global Political Policy, edited by Stuart S.Nagel 83. Handbook of Global Technology Policy, edited by Stuart S Nagel 84. Handbook of Criminal Justice Administration, edited by M.A.DuPont-Morales, Michael K.Hooper, and Judy H.Schmidt 85. Labor Relations in the Public Sector: Third Edition, edited by Richard C.Kearney 86. Handbook of Administrative Ethics: Second Edition, Revised and Expanded, edited by Terry L.Cooper 87. Handbook of Organizational Behavior: Second Edition, Revised and Expanded, edited by Robert T.Golembiewski 88. Handbook of Global Social Policy, edited by Stuart S.Nagel and Amy Robb 89. Public Administration: A Comparative Perspective, Sixth Edition, Ferrel Heady 90. Handbook of Public Quality Management, edited by Ronald J.Stupak and Peter M. Leitner 91. Handbook of Public Management Practice and Reform, edited by Kuotsai Tom Liou 92. Personnel Management in Government: Politics and Process, Fifth Edition, Jay M. Shafritz, Norma M.Riccucci, David H.Rosenbloom, Katherine C.Naff, and Albert C.Hyde 93. Handbook of Crisis and Emergency Management, edited by Ali Farazmand 94. Handbook of Comparative and Development Public Administration: Second Edition, Revised and Expanded, edited by Ali Farazmand 95. Financial Planning and Management in Public Organizations, Alan Walter Steiss and ‘Emeka O.Cyprian Nwagwu 96. Handbook of International Health Care Systems, edited by Khi V.Thai, Edward T. Wimberley, and Sharon M.McManus 97. Handbook of Monetary Policy, edited by Jack Rabin and Glenn L.Stevens 98. Handbook of Fiscal Policy, edited by Jack Rabin and Glenn L.Stevens 99. Public Administration: An Interdisciplinary Critical Analysis, edited by Eran Vigoda 100. Ironies in Organizational Development: Second Edition, Revised and Expanded, edited by Robert T.Golembiewski 101. Science and Technology of Terrorism and Counterterrorism, edited by Tushar K. Ghosh, Mark A.Prelas, Dabir S.Viswanath, and Sudarshan K.Loyalka 102. Strategic Management for Public and Nonprofit Organizations, Alan Walter Steiss 103. Case Studies in Public Budgeting and Financial Management: Second Edition, Revised and Expanded, edited by Aman Khan and W.Bartley Hildreth 104. Handbook of Conflict Management, edited by William J.Pammer, Jr., and Jerri Killian 105. Chaos Organization and Disaster Management, Alan Kirschenbaum 106. Handbook of Gay, Lesbian, Bisexual, and Transgender Administration and Policy, edited by Wallace Swan 107. Public Productivity Handbook: Second Edition, Revised and Expanded, edited by Marc Holzer and Seok-Hwan Lee 108. Handbook of Developmental Policy Studies, edited by Gedeon M.Mudacumura and M.Shamsul Haque Additional Volumes in Preparation Principles and Practices of Public Administration, edited by Jack Rabin, Robert F. Munzenrider, and Sherrie M.Bartell Bioterrorism in Medical and Healthcare Administration, Laure Paquette ANNALS OF PUBLIC ADMINISTRATION 1. Public Administration: History and Theory in Contemporary Perspective, edited by Joseph A.Uveges, Jr. 2. Public Administration Education in Transition, edited by Thomas Vocino and Richard Heimovics 3. Centenary Issues of the Pendleton Act of 1883, edited by David H. Rosenbloom with the assistance of Mark A.Emmert 4. Intergovernmental Relations in the 1980s, edited by Richard H.Leach 5. Criminal Justice Administration: Linking Practice and Research, edited by William A.Jones, Jr. Public Productivity Handbook Second Edition, Revised and Expanded edited by Marc Holzer Rutgers, The State of University of New Jersey Newark, New Jersey, U.S.A. Seok-Hwan Lee The Catholic University of Korea Songsim Campus, South Korea MARCEL DEKKER, INC. NEW YORK • BASEL