ProQuest The Gold Standard for Business Information John Tsihlis, Regional Sales Director Agenda • Today's Challenge for Information Professionals • Who is ProQuest • The ProQuest Advantage • Q&A Research shows what you may already know! Nearly two-thirds of the new jobs created in the last decade were knowledge jobs. Knowledge workers comprise the bulk of staffing in departments including:  Research and Development  Marketing  Legal  Finance  Human Resources  Engineering Source: State New Economy Index, Progressive Policy Institute, 2002 Typical Knowledge worker’s day looks like this Define Problem Research Start new Project - research Find a solution Research Implement solution Researchers are information rich but time poor ! - Knowledge workers spend from 15% to 35% of their time searching for information. - “An enterprise with 1,000 knowledge workers wastes $48,000 per week ($2.5 million per year) due to an inability to locate and retrieve information.” - only 21% of respondents said they found the information they needed 85% to 100% of the time. - 40% of corporate users reported that they can not find the information they need to do their jobs on their intranets. Sources: Studies by IDC Working Council of CIO's AIIM Ford Motor Company Reuters Where are knowledge workers turning for their information? Research Pros aggregators Comprehensive portable Cons Time consuming Difficult to share results Pros Easy access Cons Too much info Lack of quality Long time searching Source: Ridge Group, 2003 Challenges for an information professional • Reduce average time spent by knowledge workers searching for reliable answers / increase productive t n hours e m t s e – Source reliable and accurate contvent n I n • Reduce indirect costs assocoiated with rework and n r u disruptions to other knotwledge workers e R d – Seek services the at add value with quality abstracting and v o r indexing top act as resource selectors/locators m I • Increase search competence – Introduce intuitive search interface to allow users to become familiar and reduce web reliance (Google phenomenon) Agenda • Today's Challenge for Information Professionals • Who is ProQuest • The ProQuest Advantage • Q&A ProQuest brands d a r A w n g w i n n i e s t u o q e Other research P r a c e rf databases from n t i ProQuest Digital Vault with enough microfilm to wrap the world 3 Bibliographic databases times over. Humanities e r h a r c n d e a Content Management Tools R e s o r k i n g o o l e t w n g t n d i n u f Agenda • Today's Challenge for Information Professionals • Who is ProQuest • The ProQuest Advantage • Q&A