Table of Contents TRACK A: TOTAL QUALITY MANAGEMENT (TQM) It’s Back to Basics with the Time-Based Continuous Improvement Process Robert K. Hall. An Adult Approach to TQM Training Cliff Schilling Utilizing Performance Engineering and Design to Deploy TQM A Total Quality Approach to Technical Problem Solving Daniel F. Lyons Total Quality Management and the Safety Professional James E. Roughton Applying a Grand Strategy Approach to TQM Implementation Garry D. Coleman and Kurt D. Black Performance Improvement Engineers: Educating Leaders of Profound Knowledge Cindy S. Johnston and Chery] L. Simmers What Do You Do When Your Organization is Not Ready for TQM? Lincoln H. Forbes An Approach to Quality and Cycle Time Improvement F. E. Plonka, J. M. Utterback, and D. J. VandenBossche Predictive Quality Profiling Lissa Galbraith TRACK B: PERFORMANCE MEASUREMENT Integrating Performance Measures in Strategic Planning Joy Teel, Cynthia Gillespie, Sheila Cuthbertson, Martha Perry, and Christopher Randall Focused Performance: Managing What Matters Brian Maguire Sharpening the Saw: Individual Performance Measurement & Improvement Cindy S. Johnston and L. Altyn Clark Develop Supplier-Partners Using Performance Measurement Tools Anand H. Joshi Implementing TQM Using the Systems that Won the Deming Prize R. Mauro Cevenini and Carol P. Cevenini Managing Flexible Manufacturing John E. Lenz What is ISO 9000? John Larry Baer Dispelling the Myths - ISO 9000 and Quality System Certification Roderick S. W. Goult Bottom Line Results from ISO 9000 Michael V. Mathews TRACK C: ORGANIZATIONAL ISSUES Aligning Organizational Systems with Self-Managing Teams Eileen Van Aken, Kimberly D. Beaumariage, and D. Scott Sink Business Systems Planning for Strategic Alignment Richard W. Goebel Characteristics of Production Line Managers that Achieve Benchmark Results Marla E. Hacker Difficuities in Using Task Forces Effectively World Class Manufacturing the Human Side Murat Z. Sehidoglu Analysis of Low Versus High Impact JIT Implementation Reza Pouraghabagher Manufacturing Strategy and Organizational Changes: An International Study Donald E. White and Vikram Raghupathy TRACK D: ENGINEERING DESIGN Islands of Design Don Swann Class A Product Development: The Path to Continuous Innovation Tom Gillen and Dale Hiatt Using Concurrent Engineering Techniques for Design for Manufacturability Daniel T. Koenig Enhanced Relational Database Design Using Icon Maps Monty L. Carson and Rob Rucker Plant Operations Control F. Roy Piciacchia Inventory Reduction & Manpower Scheduling in a Job Shop Using Discrete Event Simulation: A Case Study Lynn Bivens and Dennis E. Kroll Dynamic Graphics Simplify Decision Analysis a NE TT 254 Improved Designs Using Integrated Cost and Throughput Simulation Roy A. Harrington and Robert P. Schlueter A Generic IDEF Model of Fixture Planning & Design S. Keith Hargrove TRACK E: ERGONOMICS: NOW & THEN Psychology Plus Physiology Plus Biomechanics Equal Ergonomics? K. H. E. Kroemer Software Development for High Exertion Manual Jobs Don B. Chaffin At Ohio State, the Customer Comes First nas AE GIN vosc siccnceccitisteiiscdetensindiirinvensinicnsianinchiiciiiitiansiacclidaaphiiptendaihaaieialieaaliaias s 295 TRACK F: ENVIRONMENTAL MANAGEMENT & INDUSTRIAL COMPETITIVENESS Energy, the Environment, and Economic Competitiveness Peter Rojeski, Jr. and Patricia Rose The Practical Application of Environmental Life Cycle Analysis I CII ctecictncicnovcstninninntinninsinenncnasittideatintimnantiienmnatintitineenctniiimisndes 307 Economic Considerations Concerning Environmental Systems Arup K. Mallik and James E. Ross Bottom-Line Benefits of Industrial Environmental Excellence TRACK G: FACILITIES PLANNING & DESIGN Increased Productivity with Breakthrough Systems Bernard E. Wieland TRACK H: LOGISTIC No Papers Submitted TRACK I: CAREER DEVELOPMENT Lay-Off: Trauma or Opportunity for A New Career Soter (Art) Liberty Applying Concurrent Engineering to Your Career and Your Life Lincoln H. Forbes TRACK J: STUDENT ISSUES The Industrial Engineer's Contribution to Product Development Martin E. Muscatello and Gwendolyn C. Handy Things Your Mother Never Told You David C. Alexander and Sandra L. Smithson