® EA SPORTS™ PGA TOUR Golf Team Challenge System Manual 040-0062-02 Rev. B (cid:190) Read this manual before use. (cid:190) Keep this manual with the machine at all times. www.globalvr.com http://service.globalvr.com [email protected] Phone: 408.597.3435 Fax: 408.597.3437 © 2009 Electronic Arts Inc. Electronic Arts, EA, EA SPORTS and the EA SPORTS logo are trademarks or registered trademarks of Electronic Arts Inc. in the U.S. and/or other countries. All rights reserved. PGA TOUR, PGA TOUR and Swinging Golfer design, TPC, TPC and Swinging Golfer design and TPC at Sawgrass are trademarks of PGA TOUR, INC. and used by permission. Colonial Country Club name and logo are registered trademarks of Colonial Country Club. © 2004 Colonial Country Club. All rights reserved. . Bay Hill is a trademark of TBHC, Inc Electronic Arts Inc. is the official licensee of St Andrews Links for EA SPORTS™ PGA TOUR® Golf 2005. A portion of the proceeds from the sale of this product are contributed towards the preservation and maintenance of the historic golf courses at St Andrews Links including the Old Course. Colonial Country Club name and logo are registered trademarks of Colonial Country Club. Use of Sahalee name, mark and course description is with the permission of Sahalee Country Club. Plantation Course is a trademark of Kapalua. Portions of this product ©1999-2009 Anark Corporation. All other trademarks are the property of their respective owners. EA SPORTS™ is an Electronic Arts™ brand. GLOBAL VR IS AN AUTHORIZED ELECTRONIC ARTS DISTRIBUTOR. Preface Table of Contents Preface...................................................................4 Diagnostics, Controls Test Screen...................28 Safety..................................................................4 Diagnostics, Monitor Test................................29 Warnings.........................................................4 Diagnostics, Additional Test Screens...........30 Environmental Conditions..............................4 Chapter 5 — Software Restoration.................31 FCC Notices (United States)..............................5 Chapter 6 — Service and Repair.....................32 Chapter 1 — Introduction..................................6 Opening the Control Panel...............................32 Cabinet Specifications........................................7 Trackball Service.............................................32 Hardware Features..........................................7 Player Control Panel Button Service...............33 Chapter 2 — Installing a New Cabinet..............8 Wells-Gardner® Monitor Replacement............34 Basic Setup.........................................................8 Wells-Gardner® Monitor Chassis PCB Fill the Players' Card Dispenser.........................9 Removal....................................................35 Checking the Game Dongle.............................10 Audio Amp and Speakers Service...................37 Audio Amp PCB Replacement.....................37 Chapter 3 — Playing a Game..........................11 Speaker Replacement...................................37 Screen Layout...................................................11 Computer Replacement...................................37 Using the Controls............................................11 Coin Mech Replacement.................................38 Shot Shaping.................................................12 Putting...........................................................13 Coin Meter Replacement.................................38 Pausing the Game.........................................13 Dollar Bill Validator Replacement...................38 Mulligans......................................................13 Players' Card Reader Replacement..................39 Game Face....................................................14 Players' Card Dispenser Service......................40 Modes of Play..................................................14 Players' Card Dispenser Replacement.............40 Chapter 4 — Operator Menu and Game Power Distribution Service..............................41 Setup .........................................................15 AC Power Plate............................................41 Using the Trackball to Navigate the Menus.....15 AC Power Strip Replacement.......................41 Machine Info Screen........................................17 Marquee Florescent Light Service...................42 Machine Settings Menu....................................18 Cold-Cathode Florescent Light Service...........42 Game Settings Menu........................................19 Setting the Computer BIOS (CMOS)..............43 Game Resets Menu..........................................20 Chapter 7 — Replacement Parts.....................45 Coin Settings, Configuration Menu.................21 Chapter 8 — Troubleshooting.........................48 Coin Settings, Pricing Menu............................22 Video Troubleshooting.................................48 Coin Settings, Splits Menu...............................23 Audio Troubleshooting.................................49 Collections, Current Earnings Screen..............24 Control Troubleshooting...............................50 Miscellaneous Troubleshooting....................51 Collections, Last Collection Screen.................24 Collections, Split Report Screen......................25 Chapter 9 — Diagrams and Schematics.........52 Statistics Screens..............................................26 Warranty Service.............................................55 Register/Connect, Actions Menu......................27 Warranty Information......................................55 Register/Connect, Connection History Screen.27 Technical Support............................................56 EA SPORTS™ PGA TOUR® Golf Team Challenge System Manual Page 2 of 56 040-0062-02 Rev. B 4/21/2009 Preface List of Figures Figure 1. Cabinet Dimensions..........................7 Figure 26. Controls Test Screen........................28 Figure 2. Coin Door with Key Locations.........8 Figure 27. Monitor Calibration Test Screens....29 Figure 3. Releasing the Latches Under the Figure 28. Monitor Remote Control Board.......29 Control Panel..............................................8 Figure 29. Releasing the Latches Under the Figure 4. Filling the Players' Card Dispenser...9 Control Panel.............................................32 Figure 5. Parallel Game Dongle.....................10 Figure 30. Player Button and Micro Switch......33 Figure 6. Basic Game-Play Screen Layout.....11 Figure 31. Monitor Mounting Nut Locations....34 Figure 7. Using the Controls...........................12 Figure 32. Removing the Monitor PCB Figure 8. Swinging the Club...........................12 Mounting Hardware...................................35 Figure 9. Shot-Shaping Techniques................12 Figure 33. Disconnecting the Chassis Neck Figure 10. Putting Screen Layout.....................13 PCB and Second Anode Lead....................36 Figure 11. Creating a Golfer with Game Face..14 Figure 34. Monitor PCB Cables........................36 Figure 12. Operator Menu Flowchart...............16 Figure 35. Servicing the Coin Mech and Coin Figure 13. Machine Info Screen.......................17 Meter .........................................................38 Figure 14. Machine Settings Menu...................18 Figure 36. Dollar Bill Validator DIP Switch Figure 15. Game Settings Menu.......................19 Settings......................................................39 Figure 16. Game Resets Menu..........................20 Figure 37. Players' Card Reader Assembly.......39 Figure 17. Coin Settings, Configuration Menu.21 Figure 38. Filling the Players' Card Dispenser..40 Figure 18. Coin Settings, Pricing Menu...........22 Figure 39. AC Power Plate................................41 Figure 19. Coin Settings Splits Screen.............23 Figure 40. Cold-Cathode Light Wiring.............42 Figure 20. Collections, Current Earnings Figure 41. Trackball Exploded-View Drawing.46 Screen........................................................24 Figure 42. Cabinet Artwork and Formed Figure 21. Collections, Last Collection Screen 24 Components...............................................47 Figure 22. Collections, Split Report Screen.....25 Figure 43. Wiring Diagram...............................52 Figure 23. Statistics Screens.............................26 Figure 44. Power Distribution Diagram............53 Figure 24. Register/Connect Actions Menu......27 Figure 45. Computer Rear Panel Diagram........54 Figure 25. Connection History Screen..............27 ©2009 Global VR®, Inc. 040-0062-02 Rev. B 4/21/2009 Page 3 of 56 Preface Preface Safety Please read this page before preparing your arcade cabinet for game play. The following safety instructions apply to all game operators and service personnel. Specific warnings and cautions will be included throughout this manual. Use the following safety guidelines to help protect the system from potential damage and to ensure your personal safety: • Make sure that the switch on the back of the computer is set to match the AC power in use at your location: − 115 volts / 60Hz in most of North and South America and some Far Eastern countries such as Japan, South Korea and Taiwan − 230 volts / 50Hz in most of Europe, the Middle East and the Far East • To help prevent electric shock, plug the system into a properly grounded power source. The AC power cables are equipped with 3-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cable, use a 3-wire cable with properly grounded plugs. • To help protect your system from sudden increases and decreases in electrical power, use a surge suppressor, line conditioner or Uninterruptible Power Supply (UPS). • Be sure nothing rests on the system's cables and that the cables are not located where they can be stepped on or tripped over. • Keep your system far away from radiators and other heat sources. • Do not block cooling vents. Precautions for Game Operation GLOBAL VR® assumes no liability for injuries incurred while playing our games. Operators should be aware that certain health and physical conditions may make people susceptible to injury when playing video games, particularly when the game moves or creates a sense of motion. Warnings To avoid electrical shock, unplug the cabinet before performing installation or service procedures. GLOBAL VR assumes no liability for any damages or injuries incurred while setting up or servicing the cabinet. Only qualified service personnel should perform installation or service procedures! Environmental Conditions Cabinet is intended for indoor use only. Be sure to keep the cabinet dry and maintain operating temperatures of 59°—86°F (15°—30°C). EA SPORTS™ PGA TOUR® Golf Team Challenge System Manual Page 4 of 56 040-0062-02 Rev. B 4/21/2009 Preface FCC Notices (United States) Electromagnetic Interference (EMI) is any signal or emission radiated in free space or conducted along power or signal leads, that endangers the functioning of radio navigation or other safety service, or that seriously degrades, obstructs, or repeatedly interrupts a licensed radio communications service. Radio communications services include, but are not limited to, AM/FM commercial broadcast, television, cellular services, radar, air-traffic control, pager, and Personal Communication Services (PCS). These licensed services, along with unintentional radiators such as digital devices (including computer systems) contribute to the electromagnetic environment. Electromagnetic Compatibility (EMC) is the ability of items of electronic equipment to function properly together in the electronic environment. While this computer system has been designed and determined to be compliant with regulatory agency limits for EMI, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference with radio communications services, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures: • Re-orient the receiving antenna. • Relocate the cabinet relative to the receiver. • Plug the game into a different outlet so that the computer and the receiver are on different branch circuits. If necessary, consult an experienced radio/television technician for additional suggestions. You may find the FCC Interference Handbook, to be helpful. It is available from the U.S. Government Print Office, Washington, DC 20402. This device has been tested and complies with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instruction manual, it may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense. Operation is subject to the following conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation. ©2009 Global VR®, Inc. 040-0062-02 Rev. B 4/21/2009 Page 5 of 56 Chapter 1 — Introduction Chapter 1 — Introduction EA SPORTS PGA TOUR® Golf Team Challenge New Play Modes, New Courses, More Revenue! The developers of EA SPORTS™ PGA TOUR® Golf have done it again. Exciting new play modes attract new players while challenging the old. New courses and new golfers update the golf setting while the addition of exciting new competitive play and training modes make EA SPORTS™ PGA TOUR® Golf Team Challenge fun and easy for the novice and challenging for pros. New Game Features: • Team Play: 2-player co-operative or 4-player versus, where each team hits their best ball. • All new Driving Range with high-score leaderboard helps train new and old players alike. • New amusement courses including the Fantasy Tour. • 9-hole Training Course helps beginners learn the game quickly. • Button Combos let you instantly step through leaderboards or attract video: − Rotate Golfer: Advance to the next or previous Attract Movie or Ad. − Fly Over: Advance to the next Amusement leaderboard. − Press and hold Shot Type: Holds on current leaderboard. EA SPORTS™ PGA TOUR® Golf Team Challenge System Manual Page 6 of 56 040-0062-02 Rev. B 4/21/2009 Chapter 1 — Introduction Cabinet Specifications Figure 1. Cabinet Dimensions Hardware Features • Pentium 4 computer • Nvidia GeForce graphics • 512 megabytes RAM • 27-inch, 800 x 600, Super VGA flat-screen monitor • Players' Card reader • Players' Card dispenser • Dollar bill validator ©2009 Global VR®, Inc. 040-0062-02 Rev. B 4/21/2009 Page 7 of 56 Chapter 2 — Installing a New Cabinet Chapter 2 — Installing a New Cabinet Basic Setup Use the following procedure to install a new cabinet: 1. Carefully remove the cabinet from the shipping container, giving yourself plenty of space around the cabinet. Inspect the exterior of the cabinet for any damage. 2. Remove the keys from the coin return slot. Open the coin door to locate the second set of keys (see Figure 2). Figure 2. Coin Door with Key Locations 3. Open the control panel by reaching up through the coin door and releasing the two latches shown by the arrows in the picture below. Inspect the interior for any signs of damage. Verify that all cables and major assemblies are securely mounted. Figure 3. Releasing the Latches Under the Control Panel 4. Remove the back door from the cabinet and inspect the computer system. Verify that all cables and wires are securely connected to the computer. Refer to Figure 45, Computer Rear Panel Diagram, on page 54 to verify the cable connections. EA SPORTS™ PGA TOUR® Golf Team Challenge System Manual Page 8 of 56 040-0062-02 Rev. B 4/21/2009 Chapter 2 — Installing a New Cabinet 5. Connect the AC power cord to a grounded (3-terminal) AC wall outlet. 6. Power ON the game using the On/Off switch located on the lower rear of the cabinet. When the game boots for the first time, the Instant Online screen will appear (USA and Canada only). Since online services are no longer available, use the trackball to select No, do not ask me again and then press the START button. 7. Verify the game starts and runs properly. 8. Refer to Chapter 4, beginning on page 11, to set up your game in the Operator Menu. Fill the Players' Card Dispenser The Players' Card dispenser sells SmartCard-format Players' Cards. Perform the following steps to open and fill the dispenser: Important: The dispenser will not work unless it is fully closed and in a vertical position (no more than a 5-degree angle), with the back cover in place. 1. Open the Players' Card dispenser door with the key; it will rotate downward on a hinge. 2. Slide and lift the back panel as shown below. 3. Insert the Players' Cards as shown, with the magnetic stripe down. The dispenser will hold up to 185 cards. Make sure the cards are stacked evenly and the bottom plate is firmly against the cards. Figure 4. Filling the Players' Card Dispenser ©2009 Global VR®, Inc. 040-0062-02 Rev. B 4/21/2009 Page 9 of 56 Chapter 2 — Installing a New Cabinet Checking the Game Dongle Figure 5. Parallel Game Dongle The cabinet uses a game dongle to activate the game software. The game dongle connects to the parallel port on the back of the computer. For a dongle to be recognized correctly, it must be connected to the parallel port before the cabinet is powered ON. If the dongle is not recognized, power the cabinet OFF, make sure that the dongle is connected properly, and then power ON to see if this resolves the problem. If the dongle should come off while the game is running, a NO DONGLE screen will appear. If this happens, the dongle can usually be re-installed without rebooting the game. Note: The dongle supplied with the cabinet is specific to the game and software version. Future software upgrades may require you to also upgrade the dongle. Important: Some of your cabinet information is stored in the dongle, so if you replace your computer, remove the dongle and keep it with the cabinet. EA SPORTS™ PGA TOUR® Golf Team Challenge System Manual Page 10 of 56 040-0062-02 Rev. B 4/21/2009