Fast track route to failsafe strategies for managing peopleCovers all the key challenges of people management, from the development of the personnel profession and early theories to the rapid changes of recent years as skill requirements have grown and the concept of intellectual capital has taken holdExamples and lessons from some of the world's most successful people businesses, including IBM Europe, Southwest Airlines and Parker Hannifin, and ideas from the smartest thinkers, including Jeffrey Pfeffer, Mark Huselid, David Ulrich and Leif EdvinssonIncludes a glossary of key concepts and a comprehensive resources guide