JSP 464 Tri-Service Accommodation Regulations Volume 1: Service Family Accommodation (SFA) and Substitute Service Family Accommodation – UK and Overseas Part 2: Guidance JSP 464 Vol 1 Pt 2 (V9.0 – 01 Apr 1 9) Foreword People lie at the heart of operational capability; attracting and retaining the right numbers of capable, motivated individuals to deliver Defence outputs is critical. This is dependent upon maintaining a credible and realistic offer that earns and retains the trust of people in Defence. In order to achieve this, all personnel must be confident that, not only will they be treated fairly, but also that their families will be treated properly and that Service veterans and their dependants will be respected and appropriately supported. It is a condition of service in recognition of their inherently mobile lifestyles, frequently remote bases and terms of service, that Regular Service (including FTRS(FC)) personnel are provided with high quality subsided accommodation, which is a fundamental part of the overall package for Service personnel, which can take the form, subject to PStatCat and individual circumstances, of either publicly provided family or single accommodation (or an appropriate substitute) either at, or within an appropriate distance from, their duty unit, or an appropriate allowances package. JSP 464 is the authoritative policy and guidance for the provision of Service Family Accommodation (SFA) and Substitute Service Family Accommodation (SSFA) both in the UK and Overseas. Lt Gen Richard Nugee Chief of Defence People Defence Authority for People i JSP 464 Vol 1Pt 2 (V9.0 – 01 April 19) Preface How to use this JSP 1. JSP 464 Volume 1 Parts 1 and 2 provides policy and guidelines for the provision of Service Family Accommodation (SFA) and the substitute equivalents to trained personnel1 on a worldwide basis, except for accommodation in operational theatres and temporary accommodation at training areas where separate single Service arrangements will apply. Those policies that are specific to Overseas Service are in BLUE. This JSP contains the policies and direction on the provision of accommodation and guidance on the processes involved and best practice to apply. The policies contained within this JSP have been equality and diversity impact assessed in accordance with Departmental policy. This resulted in a Part 1 screening only completed (no direct discrimination or adverse impact identified). This JSP will be reviewed at least annually. 2. The JSP is structured in two parts: a. Part 1 - Directive, which provides direction that must be followed, in accordance with statute or policy mandated by Defence or on Defence by Central Government. b. Part 2 - Guidance, which provides the guidance and best practice that will assist the user to comply with the Directive(s) detailed in Part 1. Coherence with other Defence Authority Policy and Guidance 3. Where applicable, this document contains links to other relevant JSPs, some of which may be published by different Defence Authorities. Where particular dependencies exist, these other Defence Authorities have been consulted in the formulation of the policy and guidance detailed in this publication. Related JSPs Title JSP 464 Vol 1 Part 1 - Tri Service Accommodation Regulations Vol 1 Part 1: Service Directive Family Accommodation (SFA) and Substitute Service Family Accommodation – UK and Overseas JSP 464 Vol 2 Part 1 - Tri Service Accommodation Regulations Vol 2: Single Living Directive Accommodation and Substitute Service Single Accommodation JSP 464 Vol 2 Part 2 - Tri Service Accommodation Regulations Vol 2: Single Living Guidance Accommodation and Substitute Service Single Accommodation JSP 464 Vol 3 Part 1 - Tri Service Accommodation Regulations Vol 3: Service Directive Accommodation Charges, Combined Accommodation Assessment System (CAAS) and 4 Tier Grading (4TG) 1 Trained personnel – personnel undergoing Phase 3 training or serving in front line units (unless posted/detached to other duties). ii JSP 464 Vol 1Pt 2 (V9.0 – 01 April 19) JSP 464 Vol 3 Part 2 - Tri Service Accommodation Regulations Vol 3: Service Guidance Accommodation Charges, Combined Accommodation Assessment System (CAAS) and 4 Tier Grading (4TG) JSP 752 Tri Service Regulations for Expenses and Allowances JSP 754 Tri Service Regulations Pay Further Advice and Feedback – Contacts 4. The owner of this JSP is People-Accommdation Policy. For further information on any aspect of this guide, or questions not answered within the subsequent sections, or to provide feedback on the content, contact: Job title/E-mail Project focus People-Accommodation Policy Sponsor iii JSP 464 Vol 1Pt 2 (V9.0 – 01 April 19) Contents Foreword ....................................................................................................... i Preface ......................................................................................................... ii How to use this JSP .................................................................................... ii Coherence with other Defence Authority Policy and Guidance ............... ii Further Advice and Feedback – Contacts ................................................. iii Contents ...................................................................................................... iv Chapter 1 – Principles - Strategic Overview ........................................... 1-1 Annexes: A. Responsibilities for SFA B. DIO Accommodation – Housing Allocation Service Centre C. Accommodation-Related Definitions Chapter 2 – Service Family Accommodation (SFA) ............................... 2-1 Annexes: A. Service Licence to Occupy (UK) B. Service Licence to Occupy (Overseas) Chapter 3 – Entitlement to SFA ............................................................... 3-1 Annexes: A. SFA – Types and Entitlements B. Core and Non-Core Welfare/Community Support SFA C. Scaling for the Provision of SFA in Support of Welfare D. Proportionality Exercise Assessment Form Chapter 4 – Application and Allocation Process .................................... 4-1 Annexes: A. Form 1132 – Application to Occupy SFA B. Form 1132b – Application to Review 2nd Offer (UK Only) Chapter 5 – Substitute Service Family Accommodation(UK Only) ....... 5-1 Annexes: A. SSFA Application Form B. License to Occupy SSFA Chapter 6 – Rules and Conditions of Occupation .................................. 6-1 Annexes: A. Garage License Agreement (for Service Licensees) B. Application for the Part-Furnished SFA Charge – % Points per Item of Furniture iv JSP 464 Vol 1Pt 2 (V9.0 – 01 April 19) C. Guidance Note – Process to be Followed for Adapting SFA for Licensee’s Dependants with Additional Needs D. Complaint Process Chart (Overseas) Chapter 7 – Move Out of SFA .................................................................. 7-1 Annex: A. Certificate of Cessation of Entitlement to SFA Chapter 8 – Irregular Occupancy ............................................................. 8-1 Chapter 9 – Occupation of Temporary Surplus SFA by Eligible Personnel .................................................................................................. 9-1 Chapter 10 – Allocation of SFA to Entitled and Eligible Personnel .... 10-1 Annex: A. Table – Allocation of SFA to Entitled and Eligible Personnel in UK Chapter 11 – Domestic Assistance (DA) Policy .................................... 11-1 Annex: A. DA – Summary of Provision Chapter 12 – Forces Help to Buy ........................................................... 12-1 Annex: A. FHTB: Method of Claim v JSP 464 Vol 1Pt 2 (V9.0 – 01 April 19) Table of Amendments This JSP 464 Volume 1 Part 2 was first issued on 7 September 2015 and replaces elements from JSP 464 Part 1 - Change 22 (5 May 2015) and Part 2 – Change 19 (5 May 2015). Version Chapters Affected Dated 2 5 25 Jan 2016 3 5 22 Feb 2016 4 Various 14 Nov 2016 5 Various 06 Mar 2017 6 Various 06 Nov 2017 7 1, 11 16 Apr 2018 8 4 04 June 2018 9 2 01 April 2019 vi JSP 464 Vol 1Pt 2 (V9.0 – 01 April 19) 1 Principles Provision of Service Accommodation 1. It is a condition of service in recognition of their inherently mobile lifestyles, frequently remote bases and terms of service, that Regular Service (including FTRS(FC)) personnel are provided with high quality subsidised accommodation. Responsibility for Policy 2. Chief Defence People (CDP) is responsible for the formulation of Defence living accommodation policy and delegates the lead to the Director Service Personnel & Training Policy (D SP Pol), who delegates day to day responsibility to Hd Accommodation Policy (Hd Accom). In discharging these responsibilities, Hd Accom may consult with the single Service Housing Colonels23. JSP 464 3. Governance. JSP 464, Tri-Service Accommodation Regulations (TSARs), is the overarching and definitive policy source document for the provision of Defence living accommodation and takes primacy on all accommodation matters. Sponsorship and periodic review of the policy is vested in People-Accommodation and any proposal for change should be submitted via the single Service Housing Colonel staff. Any review or changes are considered through the Accommodation Policy Working Group (APWG) and Accommodation Steering Group (ASG), which include representation from the single Services, Joint Force Command, Defence Infrastructure Organisation and Defence Equipment and Support. The APWG and ASG report to the Service People Policy Group and then the Defence People and Training Board. DIO Accommodation Contact List 4. Details of DIO Accommodation’s National Housing Prime Help Desk (NHPHD) contact details and telephone numbers are at Volume 1 Part 2 Chapter 1 Annex B and the Substitute Accommodation help desk are at Volume 1 Part 1 Chapter 5. Accommodation Definitions 5. A summary of accommodation-related definitions is at Annex C to Chapter 1. Annexes A. Responsibilities for SFA B. DIO Accommodation – Housing Allocation Service Centre C. Accommodation-Related Definitions 2 For the Army, the Housing Colonel sits in the 4* Army HQ and is the interface for accommodation policy. However, responsibility and arbitration for accommodation delivery issues and casework is delegated to Regional Command. 3 Navy - Navy NPS-PeopleE SPT DACOS, Army - Army PersCap-PersSvcs-AH - , RAF- Air-COSPers-Del Com Spt DACOS 1-1 JSP 464 Vol 1Pt 2 (V9.0 – 01 Apr 19) ANNEX A TO CHAPTER 1 RESPONSIBILITIES FOR SERVICE FAMILY ACCOMMODATION (SFA) RESPONSIBILITIES OF MOD 1. MOD will: - Set tri-Service accommodation policy (D SP POL) - Sponsor TSARs - JSP 464 Volume 1 (SFA/SSFA UK and Overseas), Volume 2 (SLA/SSSA) and Part 3 CAAS and MOD’s 4 Tier Grading for Charge Regulations - (Hd People Accommodation Policy). - Subject TSARs to systematic and regular review in consultation with the Service PPO’s staffs and the Housing Authorities4 through the auspices of the Accommodation Policy Working Group (APWG) and the Accommodation Steering Group (ASG). - Set out the terms and conditions of occupancy of SFA which MOD considers to be reasonable in the Licence to Occupy SFA (Hd People Accommodation Policy). - Promulgate accommodation charges as recommended by the AFPRB and agreed by the Government in the ‘Annual Pay Letter’. RESPONSIBILITIES OF THE SERVICE CHAIN OF COMMAND 2. The Services’ chains of command will: - Comply with TSARs - JSP 464 Volumes 1, 2 and 3. - Assist in the development of TSARs via single Service PPO staffs. - Abide by the Customer Supplier Agreements with DIO. - Facilitate and encourage the resolution of issues between the Housing Authority and Licensees of SFA (via Unit Welfare Officers/Unit DIO Accommodation Liaison Officers/local consultative/liaison groups) at the local level on those occasions when input from the Service authorities and specialist welfare, medical and educational agencies is necessary. RESPONSIBILITIES OF THE SERVICE HOUSING AUTHORITY (DIO ACCOMMODATION) 3. The Housing Authority (through the NHPHD for UK Accommodation and Garrison/Station Housing Staff overseas or DIO Housing staff or Local Garrison Station staff where DIO does not have a Housing presence) will: - Comply with TSARs - JSP 464 Volumes 1, 2 and 3. - Abide by the Customer Supplier Agreements with the Services. 4 DE Ops Housing, HQ Land Forces, JFC HQ and HQ Air Command. 1-A-1 JSP 464 Vol 1Pt 2 (V9.0 – 01 Apr 19) - Abide by the terms and conditions of the Licence to Occupy. - Input relevant details into JPA in order that charges for the period of occupation of the SFA may be deducted from the Licensee’s pay. - Ensure that an effective system exists to address issues direct with occupants prior to seeking the support and assistance of the Service chain of command. - Seek the support and assistance of the Service chain of command in facilitating the resolution of issues at the local level on those occasions when input from the Service authorities and specialist welfare, medical and educational agencies and organisations is necessary. - Seek vacant possession of the property through the courts in accordance with the Protection from Eviction Act 1977 in the event that Licensees fail to vacate SFA on expiry of the appropriate notice. RESPONSIBILITIES OF THE LICENSEE 4. The Licensee will: - Abide by TSARs - JSP 464 Volumes 1, 2 and 3 (as applicable for type of accommodation occupied). - Sign the Licence to Occupy and abide by its terms and conditions - Permit SFA charges and CILOCT to be deducted from their pay. - Seek to resolve issues direct with the Housing Authority in the first instance prior to seeking the support and assistance of the Service chain of command. - When necessary, seek the assistance of the appropriate Service chain of command in facilitating the resolution of housing related issues and in raising complaints where their involvement, and the involvement of specialist welfare, medical and educational agencies is appropriate 1-A-2 JSP 464 Vol 1Pt 2 (V9.0 – 01 Apr 19)