Create your life, your relationships and your world in harmony with your values Most of us have been educated from birth to compete, judge, demand, and diagnose—to think and communicate in terms of what is “right” and “wrong“ with people. At best, communicating and thinking this way can create misunderstanding and frustration. And still worse, it can lead to anger, depression, and even emotional or physical violence. In this international bestseller, Rosenberg uses stories, conversation role-plays, and real-world examples to introduce his world-renowned, four-part Nonviolent Communication (NVC) process. Far more than a communication technique, you’ll learn to transform the thinking, language, and moralistic judgments that keep you from the enriching relationships that you dream of. You’ll start to resolve conflicts with ease, more easily get what you want without using demands, begin to hear the needs of others with less struggle, strengthen your personal and professional relationships, and start living your fullest potential. With Nonviolent Communication, you’ll learn to: • Put your primary focus on connection through empathic listening rather than “being right” or “getting what you want” • Transform conflict into mutually satisfying outcomes • Defuse anger and frustration peacefully • Create personal and professional relationships grounded in mutual respect, compassion, and emotional safety • Break patterns of thinking that lead to arguments or depression • Move beyond power struggles to cooperation and trust “Nonviolent Communication can change the world. More importantly, it can change your life. I cannot recommend it highly enough.” —JACK CANFIELD, Chicken Soup for the Soul Series “In this book you’ll find amazingly effective language for saying what’s on your mind and in your heart.” —VICKI ROBIN, Your Money or Your Life Around the world, NVC has been adopted by Fortune 500 companies, government offices, schools, hospitals, university MBA and communication curriculum, community mediation centers, anger management programs, peace and social change advocates, inmate rehabilitation programs, and more. Endorsed by Arun Gandhi, Deepak Chopra, Marianne Williamson, John Gray, Jack Canfield, Anthony Robbins, Dr. Thomas Gordon, Riane Eisler, and more 2nd Edition Communication/Relationships/Self Help www.NonviolentCommunication.com $19.95 USA $21.95 CAN ROSENBERG “This is one of the most useful books you’ll ever read.” —WILLIAM URY, Getting to Yes © 2010 PuddleDancer Press www.NonviolentCommunication.com Nonviolent COMMUNICATION TM A Language of Life Marshall B. Rosenberg, Ph.D. 2240 Encinitas Blvd., Ste. D-911, Encinitas, CA 92024