AAIIRRLLIINNEESS AASSSSIISSTTAANNCCEE MM OO EE AAIINNTTEENNAANNCCEE RRGGAANNIIZZAATTIIOONN XXPPOOSSIITTIIOONN AAAPPPPPPRRROOOVVVAAALLL FFFRRR...111444555...555111000 Head Office Technical Management 1188,, rruuee CCaarrrriièèrree 44,, qquuaaii CChhaarrlleess LLeemmaarreessqquuiieerr BB..PP.. 3366 3344220000 SSEETTEE 3311770011 BBLLAAGGNNAACC cceeddeexx TTeell:: 0055..6611..1155..6677..1199 TTeell:: 0044..6677..7744..1199..4488 FFaaxx:: 0055..6611..1155..7744..1199 FFaaxx:: 0044..6677..7744..7799..1144 1 M O E AINTENANCE RGANIZATION XPOSITION AIRLINES Issue : 2 ASSISTANCE TECHNICAL SUPPORT Date : 03/03 Amdt : 06 LIGNE MAINTENANCE Date : 10/05 Page : 0.6 PART 0 – GENERAL INFORMATION M O E AINTENANCE RGANIZATION XPOSITION AIRLINES Issue : 2 ASSISTANCE TECHNICAL SUPPORT Date : 03/03 Amdt : 06 LIGNE MAINTENANCE Date : 10/05 Page : 0.6 0.2 TABLE OF CONTENTS PART 0: GENERAL INFORMATION 0.1 TITLE PAGE 0.2 TABLE OF CONTENTS 0.3 DISTRIBUTION LIST 0.4 LIST OF EFFECTIVE PAGES 0.5 LIST OF ISSUES / AMENDMENTS 0.6 LIST OF AMENDMENTS 0.7 PREAMBLE 0.8 TERMINOLOGY PART 1: ORGANIZATION 1.1 CORPORATE COMMITMENT BY THE ACCOUNTABLE MANAGER 1.2 SAFETY AND QUALITY POLICY 1.3 MANAGEMENT PERSONNEL 1.4 DUTIES AND RESPONSIBILITIES OF THE MANAGEMENT PERSONNEL 1.5 MANAGEMENT ORGANIZATION CHART 1.6 LIST OF CERTIFYING STAFF AND B1/B2 SUPPORT STAFF 1.7 MANPOWER RESOURCES 1.8 GENERAL DESCRIPTION OF THE FACILITIES ON EACH SITE CONCERNED BY THE APPROVAL 1.9 ORGANIZATION INTENDED SCOPE OF WORK 1.10 NOTIFICATION PROCEDURE TO THE JAA AUTHORITY MEMBER OF CHANGES REGARDING THE ORGANIZATION ACTIVITIES / APPROVAL / SITES / STAFF 1.11 MOE AMENDMENT PROCEDURES INCLUDING, WHEN APPLICABLE, DELEGATED PROCEDURES PART 2: MAINTENANCE PROCEDURES 2.1 SUPPLIER EVALUATION AND SUBCONTRACT CONTROL PROCEDURE 2.2 INSPECTION AND ACCEPTANCE OF AIRCRAFT COMPONENTS AND MATERIAL FROM OUTSIDE 2.3 STORAGE, TAGGING AND RELEASE OF AIRCRAFT COMPONENTS AND MATERIAL TO AIRCRAFT MAINTENANCE CREWS 2.4 ACCEPTANCE OF TOOLS AND EQUIPMENT 2.5 CALIBRATION OF TOOLS AND EQUIPMENT 2.6 USE OF TOOLING AND EQUIPMENT BY STAFF (INCLUDING ALTERNATE TOOLS) 2.7 CLEANLINESS STANDARDS OF MAINTENANCE FACILITIES 2.8 MAINTENANCE INSTRUCTIONS AND RELATIONSHIP TO AIRCRAFT MANUFACTURERS' INSTRUCTIONS, INCLUDING UPDATING AND AVAILABILITY TO STAFF 2.9 REPAIR PROCEDURE 2.10 AIRCRAFT MAINTENANCE PROGRAM COMPLIANCE M O E AINTENANCE RGANIZATION XPOSITION AIRLINES Issue : 2 ASSISTANCE TECHNICAL SUPPORT Date : 03/03 Amdt : 06 LIGNE MAINTENANCE Date : 10/05 Page : 0.6 2.11 AIRWORTHINESS DIRECTIVES PROCEDURE 2.12 OPTIONAL MODIFICATION PROCEDURE 2.13 MAINTENANCE DOCUMENTATION IN USE, AND COMPLETION OF SAME 2.14 TECHNICAL RECORDS CONTROL AND RETENTION 2.15 RECTIFICATION OF DEFECTS ARISING DURING BASE MAINTENANCE 2.16 RELEASE TO SERVICE PROCEDURE 2.17 TRANSMISSION OF RECORDS TO THE JAR-OPS OPERATOR 2.18 REPORTING OF DEFECTS TO THE AUTHORITY, TO THE OPERATOR AND TO THE MANUFACTURER 2.19 RETURN OF DEFECTIVE AIRCRAFT COMPONENTS TO THE STORE 2.20 SENDING OF DEFECTIVE AIRCRAFT COMPONENTS TO THE OUTSIDE 2.21 CONTROL OF COMPUTERIZED MAINTENANCE RECORD SYSTEMS 2.22 CONTROL OF MAN-HOUR PLANNING VERSUS SCHEDULED MAINTENANCE WORK 2.23 CONTROL OF CRITICAL TASKS 2.24 REFERENCE TO SPECIFIC MAINTENANCE PROCEDURES 2.25 PROCEDURE TO DETECT AND RECTIFY MAINTENANCE ERRORS 2.26 SHIFT TASK HANDOVER PROCEDURE 2.27 PROCEDURES FOR NOTIFICATION OF MAINTENANCE DATA INACCURACIES AND AMBIGUITIES TO THE TYPE CERTIFICATE HOLDER 2.28 MAINTENANCE PLANNING PROCEDURE PART L2: ADDITIONAL LINE MAINTENANCE PROCEDURES L2.1 CONTROL OF AIRCRAFT COMPONENTS, TOOLS, INSTRUMENTS, APPLIED TO LINE MAINTENANCE L2.2 LINE MAINTENANCE PROCEDURES RELATING TO USUAL MAINTENANCE / LEVELS / FUELLING / DEICING / ETC... L2.3 FAULTS AND RECURRENT FAULTS MONITORING BY LINE MAINTENANCE L2.4 LINE MAINTENANCE PROCEDURE FOR TECHNICAL LOGS COMPLETION L2.5 LINE MAINTENANCE PROCEDURE FOR POOLED OR LOANED PARTS L2.6 LINE MAINTENANCE PROCEDURE FOR THE RETURN OF DEFECTIVE PARTS REMOVED FROM AIRCRAFT L2.7 CRITICAL TASKS CONTROL PROCEDURE PART 3: QUALITY SYSTEM PROCEDURES 3.1 QUALITY AUDIT OF THE ORGANIZATION PROCEDURES 3.2 QUALITY AUDIT OF AIRCRAFT 3.3 QUALITY AUDIT OF REMEDIAL ACTION PROCEDURES 3.4 CERTIFYING STAFF AND CATEGORY B1 AND B2 SUPPORT STAFF QUALIFICATION AND TRAINING PROCEDURES 3.5 CERTIFYING STAFF RECORDS 3.6 QUALITY SYSTEM PERSONNEL 3.7 QUALIFYING INSPECTORS 3.8 QUALIFYING MECHANICS 3.9 CONTROL OF TASKS EXEMPTION PROCEDURES RELATING TO AIRCRAFT OR AIRCRAFT COMPONENT MAINTENANCE 3.10 DEVIATION FROM ORGANIZATION PROCEDURES M O E AINTENANCE RGANIZATION XPOSITION AIRLINES Issue : 2 ASSISTANCE TECHNICAL SUPPORT Date : 03/03 Amdt : 06 LIGNE MAINTENANCE Date : 10/05 Page : 0.6 3.11 QUALIFICATION PROCEDURE FOR SPECIALIZED ACTIVITIES 3.12 CONTROL OF MANUFACTURER WORKING TEAMS AND OTHER EXTERNAL MAINTENANCE CREWS 3.13 HUMAN FACTORS TRAINING PROCEDURE 3.14 COMPETENCE ASSESSMENT OF PERSONNEL PART 4: CONTRACTUAL RELATIONS WITH OPERATORS 4.1 CONTRACTED JAR-OPS OPERATORS 4.2 JAR-OPS OPERATOR PROCEDURES AND PAPERWORK 4.3 CONTROL AND RETENTION OF TECHNICAL RECORDS FOR JAR-OPS OPERATORS PART 5: APPENDICES 5.1 SAMPLE DOCUMENTS 5.2 LIST OF SUB-CONTRACTORS AS PER PART 145 A75 (B) 5.3 LIST OF LINE MAINTENANCE LOCATIONS AS PER PART 145 A 75 (D) 5.4 LIST OF CONTRACTED PART 145 ORGANIZATIONS AS PER PART 145 A 70 (A) 16 5.5 ASSOCIATED LIST AND PROCEDURE M O E AINTENANCE RGANIZATION XPOSITION AIRLINES Issue : 2 ASSISTANCE TECHNICAL SUPPORT Date : 03/03 Amdt : 06 LIGNE MAINTENANCE Date : 10/05 Page : 0.6 0.3 DISTRIBUTION LIST HARDCOPY N° HOLDERS 1 G.S.A.C. 2 rue Marcel Doret BP 60065 31702 Blagnac cedex 2 Airlines Assistance Line Maintenance Manager 3 Airlines Assistance Quality Manager 4 Airlinair Quality Manager 5 Airlines Assistance Station Logistics Manager 6 Brit Air Quality Manager 7 Air France Quality Manager All line maintenance locations referenced in document AA AQ 072 hold a copy of the MOE and its associated documents, either in CD-ROM or hardcopy formats. These are numbered 7 to X. M A N U E L D E S P E C I F I C A T I O N S D ’ O R G A N I S M E D ’ E N T R E T I E N AIRLINES Edition : 2 ASSISTANCE ASSISTANCE TECHNIQUE Date : 03/03 AERONAUTIQUE Amdt : 06 MAINTENANCE EN LIGNE Date : 10/05 Page : 0.7 0.4 LIST OF EFFECTIVE PAGES PAGE N° AMDT N° DATE PAGE N° AMDT N° DATE Part 0 0.0 5 07/04 1.2.0. 5 07/04 0.1 5 07/04 0.2 5 07/04 1.3.0 5 07/04 0.3 5 07/04 0.4 5 07/04 1.4.0. 5 07/04 0.5 5 07/04 1.4.1 5 07/04 0.6 6 10/05 1.4.2 5 07/04 0.7 6 10/05 1.4.3 5 07/04 0.8 6 10/05 1.4.4 5 07/04 0.9 6 10/05 0.10 6 10/05 1.5.0 5 07/04 0.11 6 10/05 0.12 6 10/05 1.6.0 5 07/04 0.13 6 10/05 1.7.0 3 04/04 1.7.1 3 04/04 PRE.1.0 0 03/03 1.8.0 3 04/04 PRE.1.1 5 07/04 PRE.1.2 5 07/04 1.9.0 5 07/04 PRE.1.3 5 07/04 PRE.1.4 5 07/04 1.10.0 5 07/04 PRE.1.5 5 07/04 1.10.1 5 07/04 1.11.0 3 04/04 Part 1 1.11.1 0 03/03 1.1.0 0 03/03 Part 2 1.1.1 5 07/04 1.1.2 5 07/04 2.1.0 0 03/03 2.1.1 5 07/04 2.1.2 5 07/04 M A N U E L D E S P E C I F I C A T I O N S D ’ O R G A N I S M E D ’ E N T R E T I E N AIRLINES Edition : 2 ASSISTANCE ASSISTANCE TECHNIQUE Date : 03/03 AERONAUTIQUE Amdt : 6 MAINTENANCE EN LIGNE Date : 10/05 Page : 0.8 LIST OF EFFECTIVE PAGES (cont’d) PAGE N° AMDT N° DATE PAGE N° AMDT N° DATE Part 2 2.1.3 0 03/03 2.13.0 5 07/04 2.2.0 5 07/04 2.14.0 5 07/04 2.2.1 5 07/04 2.15.0 0 03/03 2.3.0 5 07/04 2.3.1 5 07/04 2.16.0 0 03/03 2.3.2 5 07/04 2.16.1 5 07/04 2.17.0 0 03/03 2.4.0 3 04/04 2.18.0 5 07/04 2.5.0 3 04/04 2.19.0 0 03/03 2.5.1 3 04/04 2.20.0 0 03/03 2.6.0 3 04/04 2.21.0 0 03/03 2.7.0 3 04/04 2.22.0 3 04/04 2.8.0 3 04/04 2.8.1 3 04/04 2.23.0 5 07/04 2.24.0 5 07/04 2.25.0 5 07/04 2.26.0 5 07/04 2.9.0 0 03/03 2.27.0 5 07/04 2.28.0 5 07/04 2.10.0 0 03/03 Part L2 2.11.0 0 03/03 L2.1.0 0 03/03 L2.1.1 5 07/04 2.12.0 0 03/03 L2.1.2 0 03/03 M A N U E L D E S P E C I F I C A T I O N S D ’ O R G A N I S M E D ’ E N T R E T I E N AIRLINES Edition : 2 ASSISTANCE ASSISTANCE TECHNIQUE Date : 03/03 AERONAUTIQUE Amdt : 6 MAINTENANCE EN LIGNE Date : 10/05 Page : 0.9 LIST OF EFFECTIVE PAGES (cont’d) PAGE N° AMDT N° DATE PAGE N° AMDT N° DATE Part L2 Part 3 3.4.1 6 10/05 3.4.2 6 10/05 3.4.3 5 07/04 L2.2.0 5 07/04 3.4.4 5 07/04 3.4.5 6 10/05 3.4.6 6 10/05 L2.3.0 0 03/03 3.4.7 5 07/04 L2.4.0 5 07/04 3.5.0 6 10/05 3.5.1 6 10/05 L2.5.0 0 03/03 3.5.2 6 10/05 L2.6.0 0 03/03 3.6.0 6 10/05 L2.7.0 5 07/04 3.7.0 0 03/03 3.8.0 5 07/04 Part 3 3.9.0 0 03/03 3.1.0 0 03/03 3.10.0 5 07/04 3.1.1 5 07/04 3.1.2 0 03/03 3.11.0 0 03/03 3.1.3 5 07/04 3.12.0 0 03/03 3.1.4 0 03/03 3.13.0 5 07/04 3.14.0 5 07/04 Part 4 3.2.0 3 04/04 4.1.0 0 03/03 4.1.1 0 03/03 3.3.0 5 07/04 4.1.2 5 07/04 3.4.0 5 07/04 M A N U E L D E S P E C I F I C A T I O N S D ’ O R G A N I S M E D ’ E N T R E T I E N AIRLINES Edition : 2 ASSISTANCE ASSISTANCE TECHNIQUE Date : 03/03 AERONAUTIQUE Amdt : 6 MAINTENANCE EN LIGNE Date : 10/05 Page : 0.11 LIST OF EFFECTIVE PAGES (cont’d) PAGE N° AMDT N° DATE PAGE N° AMDT N° DATE Part 4 4.2.0 0 03/03 4.3.0 0 03/03 Part 5 5.0 0 03/03 5.1.0 5 07/04 5.1.1 5 07/04 5.1.2 5 07/04 5.1.3 5 07/04 5.1.4 1 07/03 5.1.5 5 07/04 5.1.6 1 07/03 5.1.7 1 07/03 5.1.8 5 07/04 5.1.9 1 07/03 5.1.10 1 07/03 5.1.11 5 07/04 5.2 5 07/04 5.3 5 07/04 5.4 5 07/04 5.5.0 5 07/04 5.5.1 5 07/04 5.5.2 5 07/04 5.5.3 5 07/04 5.5.4 5 07/04