1991 Editorial Index WILO In the listings below, Special Issue Subject Index Page 73 refers to "Point-of-Care Testing: Author Index A Laboratory Guide to Meeting Management Q & A Index Changing Demands" (Vol. 23, Vol. 23, Nos. 1-12 Tips on Technology Index No. 9S), published in September. Washington Report Index SUBJECT INDEX Hazardous material officer: Opportunity for labora- Structuring your RFI and RFP for an objective LIS torians. April/51 evaluation (Computer Dialog). Oct/71 Accreditation We built a career ladder for our clerical staff to climb. Pulling the plug on an LIS project that failed (Com- June/43 puter Dialog). Nov/65 (see Inspection and accreditation) My useful niche as send-out technologist. June/59 A spreadsheet system for managing workload data The role of the laboratorian on the critical care team. (Computer Dialog). Dec/41 AIDS Special Issue/16 AIDS: The cost of universal precautions (Editor's What it takes to be a successful consultant. Oct/47 Continuing education Memo). Feb/9 (see Education) CDC weighs stronger AIDS precautions (Washington Career ladder Report). April/19 Laboratorians: On the front lines of exposure (AIDS (see Career development) Crisis management conference report). Aug/54 (see Emergencies) CAP reviews AIDS policy (Washington Report). Certification and licensure Sept/22 Assessing linearity the easy way. June/33 Criticism AIDS: Medical groups balk at naming high-risk pro- cedures (Editor's Memo). Oct/9 JCAHO to allow Ph.D. lab directors (Washington Re- (see Discipline and counseling) port). Oct/22 OSHA rules on AIDS protection due by Dec. | (Washington Report). Nov/21 Certification of laboratorians: An update. Oct/26 Cross-training The making of a new certification exam. Oct/38 Alternate-site testing Cross-training: Boon or bane? (Editor's Memo). Cholesterol screening Aug/9 Alternate-site testing: Adjusting to a new trend (Viewpoint). March/17 (see Public health screening) Current Procedural Terminology WhSyp ectieaslt inIgs siuse /b2e ing moved to the site of patient care. CLIA (see Reimbursement) The evolving needs of critical care. Special Issue/6 (see Government relations; Regulations; Washington Customer relations Meeting the special needs of the open heart surgery Report Index) patient. Special Issue/12 Updating management skills for the "90s (View- The role of the laboratorian on the critical care team. Client satisfaction point). Nov/17 Special Issue/16 Achieving the customer-oriented laboratory. Dec/29 Monitoring versus testing technologies: Present and (see Customer relations) future. Special Issue/20 Design Technology's answer to labor and resource con- Communication straints. Special Issue/32 You can learn a lot from your new employees. Jan/45 (see Laboratory design) A erleescptirroaltyotrey tceasrtei ngv.i ewS peocfi aplo inIts-soufe-/c3a7r e blood gas and Dynamics of the lab—vendor relationship. March/41 Discipline and counseling A irnigs.k Smpaencaiagle mIesnstu e/4p2e rspective on point-of-care test- IMsa annaygoinneg ocuht anthgeer e inl itsrtoeunbilnogu?s (Vtiimeewsp.o inSte)p.t /2S4e pt/19 Helcponifnigd etnhcee .p laFteeba/u3e7d employee reach a new level of Hotwe stiancgc.e lSepreactieadl rIesgsuulea/t4i7o n will affect point-of-care GetN owvh/a2t4 you want through the fine art of negotiation. Hacnidslmi ngw itchr iatipcliosmmb .( PaMrat rc1h):/ 2G4i ving constructive criti- A hard look at performance reviews. Nov/61 Handling criticism (Part Il): Receiving criticism with Bedside testing Achieving the customer-oriented laboratory. Dec/29 confidence. April/56 Turning around the behavior of uncooperative em- (see Alternate-site testing) Computers ployees. Oct/59 Benefits and perks Reliable instrument maintenance with a PC (Comput- The deficient supervisor: A special breed of perfor- er Dialog). Jan/77 mance problem. Dec/33 Lab salaries make altruism still a vital component Utility software programs to unclutter your PC (Com- (Special Report). Jan/28 puter Dialog). Feb/61 DRGs Biohazards ComMapructhe/r5 6 graphs clarify linear regression modules. (see Reimbursement) Programming spreadsheet graphics on a PC (Comput- (see Waste disposal) Drug abuse testing er Dialog). March/67 Blood banking Takcirnugnc htihneg ‘‘(bCyotem’p’u toeurt oDfi amleotgh).o d Aperviall/u6a5t ion number VolMuanrtcahr/y2 9 drug testing for high school students. Equal pay for phlebotomists (Editor's Memo). May/9 Strengthening the weak links in lab services. May/30 How internships eased our phlebotomist shortage. How someone could make a fortune by marketing Education May/65 good laboratory computers (Computer Dialog). A community blood center user group. July/47 May/75 IntJrano/d7u1c ing high school students to the clinical lab. Lookup tables to speed data entry and reduce errors Continuing education in the boondocks. Feb/57 Budgeting (Computer Dialog). June/72 The varied and useful role of the pathologists’ assis- (see Financial management) A pduattearb aDsiea lodge)s.i gnJu lfyo/r7 3a laboratory handbook (Com- tant. March/33 Personal computers in the clinical laboratory (Part 1): An MT student on the Navajo reservation. March/50 Burnout Available in most labs, fully utilized by few (Na- Short course updates physicians’ microbiology skills. (see Stress and burnout) Pertisoonnaall Scuormvpeyu)t.e rsA ugin/ 2t4he clinical laboratory (Part II): HoMwa y/i3n7t ernships eased our phlebotomist shortage. Fighting resistance, many use PCs in wise and cre- May/65 Career development ative ways (National Survey). Aug/32 Cross-training: Boon or bane? (Editor's Memo). Helping the plateaued employee reach a new level of Integrating an LIS into a PIN. Aug/45 Aug/9 confidence. Feb/37 The future of computer-aided diagnosis in the labora- Certification of laboratorians: An update. Oct/26 The varied and useful role of the pathologists’ assis- tory (Computer Dialog). Aug/71 The making of a new certification exam. Oct/38 tant. March/33 Simplify humdrum PC tasks with batch files (Com- Designing an in-house phlebotomy training program. Which way is up? (Viewpoint). April/17 puter Dialog). Sept/63 Oct/43 > MLO DECEMBER 1991 73 1991 Editorial Index Emergencies Hepatitis B A look at physician-owned labs (Editor's Memo). Dealing with laboratory crises before they happen. (see Infection control) Nov/9 May/57 Hanlester decision overturned, sent back (Washing- ton Report). Nov/22 HIV infection Equipment (see AIDS) Laboratory utilization (see Instrumentation) Image Rupnoniinnt)g. aO clta/b1o7r atory in the Information Age (View- Ethics (see Professional image and status) The growing crackdown on laboratory fraud and Infection control Laboratory ventures abuse. Feb/24 A community cholesterol screen: Five days, 8,656 Ethics and the clinical laboratory (Part 1): How ethical What every laboratorian should know about RSV. tests. Feb/44 dilemmas induce stress. July/28 Jan/53 Voluntary drug testing for high school students. Ethics and the clinical laboratory (Part Il): What has AIDS: The cost of universal precautions (Editor's March/29 happened to patient confidentiality? Aug/38 Memo). Feb/9 Recycling xylene saves moncy and the environment. Ethics and the clinical laboratory (Part III): Laborato- CDC weighs stronger AIDS precautions (Washington July/55 ry quality and economic necessity: Values in colli- Report). April/18 Promotional health screening as a marketing tool. sion. Sept/49 Laburatorians: On the front lines of exposure (AIDS July/63 conference report). Aug/54 On the move with Children’s Hospital. Nov/50 Evaluations OSHA rules on AIDS protection due by Dec. | (see Performance standards and evaluations) (Washington Report). Nov/21 Legal issues Commonly asked questions about hepatitis B vacci- The growing crackdown on laboratory fraud and Financial management nation. Nov/3i abuse. Feb/24 AIDS: The cost of universal recautions (Editor's Inspection and accreditation Memo). Feb/9 Licensure At last, a guide to cost accounting in the lab. May/53 Preparing the small lab for a first state inspection. (see Certification and licensure) Which diversification strategies pay off? (Editor's April/61 Memo). June/9 Is your hospital ready for CQI? (Editor's Memo). Linearity Dec/9 Ethriyc sq uaalnidt yt hae ndc lieniccoanlo mliacb oranetcoersys it(Pya:r t VaIIl1u):e sL abino rcaotlloi-- How to earn perfect scores from your JCAHO survey- (see Method evaluation) sion. Sept/49 or. Dec/37 Maintenance Pulpluitnegr Dthiea lopgl)u.g Nono v/a6n 5 LIS project that failed (Com- Instrumentation (see Instrumentation) (see also: Computers) Fraud and abuse Reliable instrument maintenance with a PC (Comput- Management techniques The growing crackdown on laboratory fraud and er Dialog). Jan/77 (see also: Retention; Staff relations; Management Q abuse. Feb/24 Dynamics of the lab—vendor relationship. March/41 & A Index) Judge rejects key IG arguments in kickback case Strengthening the weak links in lab services. May/30 Walking the new-supervisor tightrope. Feb/52 (Washington Report). May/23 Starting a user group for a chemistry analyzer. Handling criticism (Part 1): Giving constructive criti- Hanlester decision overturned, sent back (Washing- July/44 cism with aplomb. March/24 ton Report). Nov/22 Pitfalls to avoid in bringing a new analyzer on line. Handling criticism (Part Il): Receiving criticism with Sept/28 confidence. April/S6 Fringe benefits If performance palls, look below the surface (View- Interdepartmental relations point). May/19 (see Benefits and perks) Integrating an LIS into a PIN. Aug/45 Risk taking: A supervisory imperative. June/68 Government relations The role of the laboratorian on the critical care team. Is anyone out there listening? (Viewpoint). Sept/19 Special Issue/16 Managing change in troublous times. Sept/24 CLIA issues help unify lab groups (Washington Re- Measuring performance and promotability of middle port). Jan/25 Job satisfaction managers. Sept/38 WhMo'esm o)t.o bAlparmiel /7f or high health care costs? (Editor's Helping the plateaued employee reach a new level of A Otcetm/p5o5r ary supervisor reports from the front lines. TheA primle/d4i0c al waste outcry: A personal update. Wacloknifnigd entchee . neFwe-bs/u3p7e rvisor tightrope. Feb/52 Turpnlioynege s.a roOucntd/ 59 the behavior of uncooperative em- Jud(gWea shrienjegcttosn kReeyp orItG) . aMrgauym/e2n3t s in kickback case Sattiisonf.a ctMiaoyn /4s9u rveys improved our employee reten- Updating management skills for the "90s (View- point). Nov/17 AIDS: Medical groups balk at naming high-risk pro- Laboratory design Get what you want through the fine art of negotiation. cedures (Editor's Memo). Oct/9 Nov/24 OS(HWAas hirnugletso n onR epoArItD).S Nporvo/t2e1c tion due by Dec. | SPittrfeanllgst hteon ianvgo idth e inw ebarki ngliinngks ai n nleawb saenravliycezse.r Mona y/li3n0e. Imppoeirnatt)i.v eD ecs/k1il7l s for today’s lab manager (View- Sept/28 Hazardous waste disposal Managing the transition to a certified toxicology lab. Them andceefi cipernotb lesmu.pe rvDiesco/r3:3 A special breed of perfor- (see Waste disposal) Sept/58 Marketing Health care trends Laboratory information system (see Laboratory ventures) (see also: AIDS; Government relations; Washington (see Computers) Report Index) Laboratory of the future Medicare/Medicaid Alt(eVrineawtpeo-siintte) . tMesatricnhg:/ 17 Adjusting to a new trend Alternate-site testing: Adjusting to a new trend (see Reimbursement) Who's to blame for high health care costs? (Editor's (Viewpoint). March/17 Method evaluation Memo). April/7 The future of computer-aided diagnosis in the labora- WhiMecmho ).d iveJrusnief/i9c ation strategies pay off? (Editor's Motnoirtyo r(iCnogm puvteresru s Ditaelsotgi)n.g Ateucgh/n7o1l ogies: Present and ComMapructhe/r5 6 graphs clarify linear regression modules. A physician glut by 2000? (Editor's Memo). July/9 future. Special Issue/20 Programming spreadsheet graphics on a PC (Comput- er Dialog). March/67 Thepo inwti)n.d sA uogf/ 1c9h ange are blowing in the lab (View- Laboratory ownership Taking the *‘byte’* out of method evaluation number crunching (Computer Dialog). April/65 Ethics and the clinical laboratory (Part Il): What has Laboratory fee roll-in studied by HHS (Washington happened to patient confidentiality? Aug/38 Report). Feb/19 Assessing linearity the easy way. June/33 Laboratorians: On the front lines of exposure (AIDS The growing crackdown on laboratory fraud and Microbiology conference report). Aug/54 abuse. Feb/24 High tech gone awry (Editor's Memo). Sept/9 Judge rejects key IG arguments in kickback case Short course updates physicians’ microbiology skills. Ethics and the clinical laboratory (Part II1): Laborato- (Washington Report). May/23 May/37 rsiyo nq.u alSietpyt /a4n9d economic necessity: Values in colli- WhMicehm o)d.i veJrusnief/i1c9at ion strategies pay off? (Editor's MLO Is your hospital ready for CQI? (Editor's Memo). Safe harbor regs clarify physician lab investments Your choices for the best of MLO in 1990 (Editor's Dec/9 (Washington Report). Sept/21 Memo). March/9 74 MEDICAL LABORATORY OBSERVER 1991 Editorial Index MLO advisor appointed (Editor's Memo). Aug/9 Judge rejects key IG arguments in kickback case Structuring your RFI and RFP for an objective LIS Our man in Washington (Editor’s Memo). Nov/9 (Washington Report). May/23 evaluation (Computer Dialog). Oct/71 The winners of MLO’s 1991 Article Awards Contest. Safe harbor regs clarify physician lab investments Get what you want through the fine art of negotiation. Novw/59 (Washington Report). Sept/21 Nov/24 Hanlester decision overturned, sent back (Washing- Morale ton Report). Nov/22 Quality assurance (see Staff morale) Planning InsJtaint/u3t9in g a multiple-site urinalysis QC program. Motivation Strengthening the weak links in lab services. May/30 When MTs mind the Paps: QA for send-out tests. Dealing with laboratory crises before they happen. Feb/31 Let’s look at the bright side (Viewpoint). Jan/16 May/57 Computer graphs clarify linear regression modules. If performance palls, look below the surface (View- Pitfalls to avoid in bringing a new analyzer on line. March/56 point). May/19 Sept/28 Programming spreadsheet graphics on a PC (Comput- Making employee commitment a self-fulfilling On the move with Children’s Hospital. Nov/50 er Dialog). March/67 prophecy (Viewpoint). June/19 Assessing linearity the easy way. June/33 Managing change in troublous times. Sept/24 Point-of-care testing Integrating an LIS into a PIN. Aug/45 MaSneapgti/n5g8 the transition to a certified toxicology lab. (see Alternate-site testing) Tecsthrnaoinltos.g y’Sspe ciaanls wIesrs ue/t3o2 labor and resource con- Negotiation POLs CQ-oPvreorbiensg: theA batsoeosl wfiotrh ae nnheawn cQinAg pryoogurra m.l abS’se ptQ/4A3. Why do nurses earn more than technologists? (View- (see Physicians’ office laboratories) Nov/37 Dypnoaimnti)c.s Feobf /t1h7e lab—vendor relationship. March/41 Position descriptions Is Dyeocu/r9 hospital ready for CQI? (Editor's Memo). Managing change in troublous times. Sept/24 Whsyt anadnadr dsh.o wJ atno/ 6e1s tablish criteria-based performance Quality control Turning around the behavior of uncooperative em- ployees. Oct/59 Which way is up? (Viewpoint). April/17 Instituting a multiple-site urinalysis QC program. Structuring your RFI and RFP for an objective LIS JCAHO to allow Ph.D. lab directors (Washington Re- Jan/39 evaluation (Computer Dialog). Oct/71 port). Oct/22 Computer graphs clarify linear regression modules. Get what you want through the fine art of negotiation. March/56 Nov/24 Preventive maintenance Programming spreadsheet graphics on a PC (Comput- (see Instrumentation) er Dialog). March/67 Off-site testing Preparing the small lab for a first state inspection. (see Alternate-site testing) Procedures, policies, protocols MaAkpirnilg/ 61 employee commitment a self-fulfilling What every laboratorian should know about RSV. prophecy (Viewpoint). June/19 Orientation Jan/53 Technology’s answer to labor and resource con- You can learn a lot from your new employees. Jan/45 Dealing with laboratory crises before they happen. straints. Special Issue/32 May/57 A respiratory care view of point-of-care blood gas and Patient information network Using referral labs efficiently (Part II): How to get electrolyte testing. Special Issue/37 the best service from a referral laboratory. Aug/63 (see Computers) Record keeping Productivity Patient relations Integrating an LIS into a PIN. Aug/45 Ethics and the clinical laboratory (Part II): What has If ppoeirntf)o.r mMaanyc/e 19p alls, look below the surface (View- Hoowr. tDoe cea/r3n7 perfect scores from your JCAHO survey- happened to patient confidentiality? Aug/38 Managing the transition to a certified toxicology lab. Sept/S8 Recycling Performance standards Running a laboratory in the Information Age (View- and evaluations point). Oct/17 (see Waste disposal) Why and how to establish criteria-based performance A (sCpormepaudstheere t Diaslyosgt)e.m Defocr/ 41m anaging workload data Referral laboratories standards. Jan/61 Using referral labs efficiently (Part 1): The make-or- If performance palls, look below the surface (View- Professional image and status buy decision. June/28 To podinotc)u.m eMnaty /1p9e rformance, put it in writing (View- Let’s look at the bright side (Viewpoint). Jan/16 MUsyi nugs erfeufle rrnailc hel abass esfefnidc-ieonuttl y te(cPhanrot loIgI)i:s tT.i psJ uonne /5ev9a lu- Mepaosiunrt)i.n gJ ulpye/r2f1o rmance and promotability of middle Proficiency testing Usiatnign g raefnedr ramlo niltabosr ienfgf icqiueanltiltyy . (JPaurlty /3I5ll ): How to get managers. Sept/38 Lab regulators gain penalty options under CLIA sanc- the best service from a referral laboratory. Aug/63 Turning around the behavior of uncooperative em- tions (Washington Report). June/23 Covering the bases with a new QA program. Sept/43 ployees. Oct/59 A hard look at performance reviews. Nov/61 Promotions Regulations Them andceefi cipernotb lesmu.pe rvDiesco/r3:3 A special breed of perfor- Heclopnifnigd etnhcee .p laFteeba/u3e7d employee reach a new level of (AsIeDeS :al soT:h eW aschositn gtoof n unRievpeorrsta l Inpdreexc)a utions (Editor's Personnel shortage Prospective payment Memo). Feb/9 The growing crackdown on laboratory fraud and How internships eased our phlebotomist shortage. (see Reimbursement) abuse. Feb/24 May/65 Is your staff wise in waste management? April/24 Public health screening New directions in Federal regulations on hazardous Phlebotomy A community cholesterol screen: Five days, 8,656 waste. April/31 Equal pay for phlebotomists (Editor’s Memo). May/9 tests. Feb/44 The medical waste outcry: A personal update. How internships eased our phlebotomist shortage. Voluntary drug testing for high school students. April/40 May/65 March/29 Hazardous material officer: Opportunity for labora- Ethics and the clinical laboratory (Part 1): How ethical Promotional health screening as a marketing tool. torians. April/S1 dilemmas induce stress. July/28 July/63 HCFA announces CLIA sanctions (Washington Re- Designing an in-house phlebotomy training program. port). May/26 Oct/43 Public relations Lab regulators gain penalty options under CLIA sanc- ‘ tions (Washington Report). June/23 Physician relations A community cholesterol screen: Five days, 8,656 CLIA costs under study (Washington Report). tests. Feb/44 June/24 Short course updates physicians’ microbiology skills. May/37 Purchasing Assessing linearity the easy way. June/33 CLIA °88 lurches ahead as Congress prods (Washing- Physicians’ office laboratories AIDS: The cost of universal precautions (Editor's ton Report). July/23 Memo). Feb/9 How accelerated regulation will affect point-of-care Continuing education in the boondocks. Feb/57 Dynamics of the lab—vendor relationship. March/41 testing. Special Issue/47 Preparing the small lab for a first state inspection. Pitfalls to avoid in bringing a new analyzer on line. Safe harbor regs clarify physician lab investments. April/61 Sept/28 Sept/21 > MLO DECEMBER 1991 75 1991 Editorial index CAP reviews AIDS policy (Washington Report). Staff morale Universal precautions Sept/22 Let's look at the bright side (Viewpoint). Jan/16 (see Infection control) MaSneapgti/n5g8 the transition to a certified toxicology lab. Heclopnifnigd etnhcee .p laFteeba/u3e7d employee reach a new level of User groups OS(HWAas hirnugletso n onR epAorItD)S. Nporvo/t2e1c tion due by Dec. | TMuarnnaignign g arcohuanndg e thien tbreohuabvlioours toifm eus.n coSoeppetr/a2t4i ve em- StaJrutliyn/g4 4 a user group for a chemistry analyzer. Q-PNroovb/e3s7: A tool for enhancing your lab’s QA. ployees. Oct/59 A community blood center user group. July/47 Me(dWicaasrhei ngwteoing hRse poorutt)p.a tiDeentc,/ 19l ab bundling schemes Staff relations Vendor relations Stat testing in the new CLIA era. Dec/22 Turning around the behavior of uncooperative em- Dynamics of the lab—vendor relationship. March/41 ployees. Oct/59 How someone could make a fortune by marketing Reimbursement good laboratory computers (Computer Dialog). Staffing May/75 Laboratory fee roll-in studied by HHS (Washington Pitfalls to avoid in bringing a new analyzer on line Report). Feb/19 Cross-training: Boon or bane? (Editor's Memo). Sept/28 Thea busger.o wFienbg/ 24c rackdown on laboratory fraud and TecAhungo/l9o gy's answer to labor and resource con- Waste disposal Bush °92 budget targets more Medicare cuts (Wash- straints. Special Issue/32 Is your staff wise in waste management? April/24 ington Report). March/19 Standards, performance New directions in Federal regulations on hazardous Judge rejects key IG arguments in kickback case waste. April/31 (Washington Report). May/23 (see Performance standards) The medical waste outcry: A personal update. Labti ornesg u(lWaatsorhsi nggationn peRneaplotryt ).o ptJiuonnes/ 2u3n der CLIA sanc- Stat testing HazAparridlo/u4s0 material officer: Opportunity for labora- Mistakes to avoid in CPT coding and billing. June/49 Stat testing in the new CLIA era. Dec/22 torians. April/S1 GAO urges further cuts in lab fee schedule (Washing- Recycling xylene saves money and the environment. ton Report). Aug/2! Strategic planning July/S5 Pathologists face reimbursement cuts (Washington (see Planning) Workload management Report). Aug/22 HCFA to soften impact of physician fee schedule Stress and burnout (see Productivity) (Washington Report). Oct/21 Medicare weighs outpatient, lab bundling schemes Ethdiiclse mamnad s thie ndcluicnei caslt relsasb. orJautloyr/y2 8( Part 1): How ethical AUTHOR INDEX (Washington Report). Dec/19 Technical procedures [A] Respiratory syncytial virus (see Procedures, policies, protocols; Technology) (see Infection control) Technology Albertson, David. The growing crackdown on labora- Result reporting tory fraud and abuse. Feb/24 (see also: Computers) Armbruster, David A. New directions in Federal reg- INR: A better way to report prothrombin times. Strengthening the weak links in lab services. May/30 ulations on hazardous waste. April/31 Dec/25 The winds of change are blowing in the lab (View- point). Aug/19 Retention Personal computers in the clinical laboratory (Part 1): WSahttiiicsohnf.a ctwMiaaoyyn /i4ss9 uu rpv?e y(sV ieiwmpporionvte)d. Aopurr ile/1m7p loyee reten- PertAisvooanniaallla bSlcueor mvpeiyun)t .em rossAt u gin/l a2tb4hse , clfiunlilcya lu tlilaibzoerda tobryy f(ePwa rt( NIaI-): BBaaecfroh,rn eerDn,ahn ainePcla uilnM;g . ;H yooBwuearln sieltyaz,b’, s R iQPcAeht.ae rrd N oJ.Ev ./Q;3 -7SP crhoabeefse:r , AB ettoho.l Fighting resistance, many use PCs in wise and cre- How to earn perfect scores from your JCAHO sur- Reviews ative ways (National Survey). Aug/32 veyor. Dec/37 Why testing is being moved to the site of patient care. Bailey, Marti Yapit. The deficient supervisor: A spe- (see Performance standards and evaluations) Special Issue/2 cial breed of performance problem. Dec/33 The evolving needs of critical care. Special Issue/6 Barash, Paul G. (see Hines, Roberta) Risk management Meeting the special needs of the open heart surgery Barnes, Katharine M. Tully. My useful niche as send- (see Safety) patient. Special Issue/12 out technologist. June/59 Monitoring versus testing technologies: Present and Barros, Annamarie. Why do nurses earn more than Safety future. Special Issue/20 technologists? (Viewpoint). Feb/17 Technology’s answer to labor and resource con- Barros, Annamarie. Which way is up? (Viewpoint). Is your staff wise in waste management? April/24 straints. Special Issue/32 April/17 Newwa stdei.r ecAtpiroinls/ 31i n Federal regulations on hazardous A erleescptirroaltyotrey tceasrtei ngv.i ewS peocfi aplo inIts-soufe-/c3a7r e blood gas and Barsreolfs-,f ulAfninlalimnagr iper.o phMeackyi n(gV ieewmppolionyte)e. cJoumnem/i1t9m ent a The medical waste outcry: A personal update. A risk management perspective on point-of-care test- Barros, Annamarie. The winds of change are blowing April/40 ing. Special Issue/42 in the lab (Viewpoint). Aug/19 Hazardous material officer: Opportunity for labora- How accelerated regulation will affect point-of-care Barros, Annamarie. Updating management skills for torians. April/S1 testing. Special Issue/47 the 90s (Viewpoint). Nov/17 PreApparirli/n6g1 the small lab for a first state inspection. HRiugnhn integc h a gloanbeo raawtorryy (Eind itthoer ’sI nfMoermmoa)t.i onS epAtg/e9 (View- Barmraonsa,g eArm m(aVmiaerwpioei.n t)I.m peDreact/i1v7e skills for today’s lab A risk management perspective on point-of-care test- point). Oct/17 Bass, Judy. Utility software programs to unclutter ing. Special Issue/42 Stat testing in the new CLIA era. Dec/22 your PC (Computer Dialog). Feb/61 Belsey, Richard E. (see Baer, Daniel M.) Salaries Test processing Berlin, Steven L. A respiratory care view of point-of- How lab supervisors fared on the salary front (Edi- Strengthening the weak links in lab services. May/30 care blood gas and electrolyte testing. Special Is- tor’s Memo). Jan/9 sue/37 Lab salaries make altruism still a vital component Test reporting Berte, Lucia M. The making of a new certification (Special Report). Jan/28 (see Result reporting) exam. Oct/38 Whpyo indto). nFuresbe/s1 7 earn more than technologists? (View- Training programs Biscsaell l,l abMoircahtaoerly; (CPoarstm a1n),: HToewri . etEhtihciacls daindl emthmea sc liniin-- Equal pay for phlebotomists (Editor's Memo). May/9 (see Education) duce stress. July/28 Bissell, Michael (see also Cosman, Teri, and Palmer, Screening Turnaround time John) Stat testing in the new CLIA era. Dec/22 Bjerkan, Deborah L.; McKelvy, Bridget W. Cover- (see Public health screening) ing the bases with a new QA program. Sept/43 Turnover Boe, Gerard Patrick; Hudson, Charlotte Greene. Send-out tests Satisfaction surveys improved our employee reten- Managing change in troublous times. Sept/24 (see Referral laboratories) tion. May/49 BoeG,r eeGneer)a rd Patrick (see also Hudson, Charlotte Shortage Unions Brigden, Malcolm (see Leadbeater, Ann) Unions win organizing victory (Washington Report). Brigden, Malcolm; Preece, Ethel. INR: A better way (see Personnel shortage) June/24 to report prothrombin times. Dec/25 76 MEDICAL LABORATORY OBSERVER 1991 Editorial Index Brown, James W. The medical waste outcry: A per- Harmon, Shirley. Handling criticism (Part II): Re- Morris, Michael W. (see Martin, Bettina G.) sonal update. April/40 ceiving criticism with confidence. April/56 Mylott, Laura (see Hines, Roberta) Brown, James W. Laboratorians: On the front lines of Hengesbaugh, Jean Houger. A database design for a exposure (AIDS conference report). Aug/54 laboratory handbook (Computer Dialog). July/73 Hines, Roberta; Mylott, Laura; Barash, Paul G. The evolving needs of critical care. Special Issue/6 Nelson, Jerald C. Using referral labs efficiently (Part Hoeltge, Gerald A. Is your staff wise in waste man- I): The make-or-buy decision. June/28 Cody, Brian E. Lookup tables to speed data entry and agement? April/24 Nelson, Jerala C. Using referral labs efficiently (Part reduce errors (Computer Dialog). June/72 Hoeltke, Lynn B. How internships eased our phlebot- Il): Tips on evaluating and monitoring quality. Cooney, Michelle M. A risk management perspective omist shortage. May/65 July/35 on point-of-care testing. Special Issue/42 Hoster, Mary (see Tiehen, Ann) Nelson, Jerald C. Using referral labs efficiently (Part CCoorwscimotahrn a,na , PTCeL rii(n;Cd oaB mipsGsu.e tlelR,re liMDaiibcalhleao egli)..n stJEratunhm/ie7cn7st amnadi ntthee naclnicnei- HHouwdasnoint,z ,C haPreltoert teJ . G(rseeee neB;a chBnoeer,, GPearualr)d Patrick. Why oIIr1a)t: orHyo. w Autog /g6e3t the best service from a referral lab- cal laboratory (Part II): What has happened to pa- and how to establish criteria-based performance tient confidentiality? Aug/38 standards. Jan/61 CoJsomhann), Teri (see also Bissell, Michael, and Palmer, Hudriscokn) , Charlotte Greene (see also Boe, Gerard Pat- PPaaglem,e r,N oJromhan ; (Bsieses eLlel,a dbMeiactheare,l ; AnCno)s man, Teri. Ethics Crouch, Dennis J.; Wilkins, Diana G. Managing the HunFtievre, dayLsy,n d8a,.6 5%A tecstos.m mFuenbi/t4y4 cholesterol screen: and the clinical laboratory (Part III): Laboratory transition to a certified toxicology lab. Sept/58 quality and economic necessity: Values in colli- Cruzvergara, Mary. When MTs mind the Paps: QA Hunter, Lynda. Assessing linearity the easy way. sion. Sept/49 for send-out tests. Feb/31 June/33 Pappas, Pat (see Davis, Zev) [D] Pemberton, Jackson O. The role of the laboratorian on the critical care team. Special Issue/16 Davis, Zev; Pappas, Pat; Foody, Walter. Meeting the Jahn, Michael. At last, a guide to cost accounting in Preece, Ethel (see Brigden, Malcolm) special needs of the open heart surgery patient. the lab. May/53 Pucillo, Jeanne-Marie. An MT student on the Navajo Special Issue/12 Jahn, Michael. Personal computers in the clinical lab- reservation. March/50 Day, Carmel Marti. A hard look at performance re- oratory (Part I): Available in most labs, fully uti- views. Nov/61 lized by few (National Survey). Aug/24 Jahn, Michael. Personal computers in the clinical lab- Dunn, Maureen D.; Fisk, Mary Beth. We built a ca- oratory (Part Il): Fighting resistance, many use PCs Ramaley, Shirley A. Preparing the small lab for a first reer ladder for our cleri[cal| s taff to climb. June/43 in wise and creative ways (National Survey). state inspection. April/61 Aug/32 [K] Roche, Patrick A. Promotional health screening as a marketing tool. July/63 Ellis, Karen K. Integrating an LIS into a PIN. Aug/45 Rock, Robert C. Why testing is being moved to the Ellis, Richard R. Voluntary drug testing for high Kacuhfemmains,t ry Haanravleyyz erW. . JulStya/r4t4i ng a user group for a site of patient care. Special Issue/2 Enrsicqhouoelz , stRuodseant sE.. ; MKaerlclhy/,2 9L eo J. The varied and use- Kanuefwm ana,na lyHzaerrv eoyn lWi.n e. PiStefpaltl/s2 8 to avoid in bringing a Roec,r obMiaorltohgay Hs.ki llSsh.o rtM acyo/u3r7s e updates physicians’ mi- ful role of the pathologists’ assistant. March/33 Kelly, Leo J. (see Enriquez, Rosa E.) Rondeau, Kent V. Dealing with laboratory crises be- Kidder, Lyn. A temporary supervisor reports from the fore they happen. May/57 front lines. Oct/55 Farnham, Robert. Computer graphs clarify linear re- Knopp, Danette. Lab salaries make altruism still a vi- gression modules. March/S6 tal component (Special Report). Jan/28 Sazama, Kathleen. Stat testing in the new CLIA era. Farnham, Robert. Programming spreadsheet graphics Konopka, Nancy J. Introducing high school students Dec/22 on a PC (Computer Dialog). March/67 to the clinical lab. Jan/71 Schaefer, Beth. (see Baer, Daniel M.) Fisk, Mary Beth (see Dunn, Maureen D.) Krainz, Peggy (see Tiehen, Ann) Schloff, James A. Simplify humdrum PC tasks with Fittzheg ibsabloanr,y fRroobnetr t( EdJi.t oHr'osw Melambo )s.u peJravni/s9o rs fared on Krileantiitozn , wiDlila nea;ff eLcitt tlpeo,i nJta-moefs-.c arHe owt esatcicnge.l erSapteecdi alre guIs-- batch files (Computer Dialog). Sept/63 Fitzgibbon, Robert J. AIDS: The cost of universal sue/47 Siguel, Edward N. How someone could make a for- precautions (Editor’s Memo). Feb/9 tune by marketing good laboratory computers (Computer Dialog). May/75 Fitzgibbon, Robert J. Your choices for the best of MLO in 1990 (Editor's Memo). March/9 Siguel, Edward N. The future of computer-aided di- Fitzgibbon, Robert J. Who's to blame for high health Leadbeater, Ann; Page, Norma; Brigden, Malcolm. agnosis in the laboratory (Computer Dialog). care costs? (Editor's Memo). April/7 Instituting a multiple-site urinalysis QC program. Aug/71 Fitpzagyi bobfofn?, (ERdoibteorrt' s J.M eWmhoi)c.h dJiuvneer/s9i fication strategies LitJtalen,/ 3J9 ames (see Krienitz, Diane) Skianrtn eorf, neOgrotteina tCi.o n.G etN owvh/a2t4 you want through the fine Fitzgibbon, Robert J. A physician glut by 2000? (Edi- Lott, John A. Strengthening the weak links in lab ser- Skorcez, Margaret R. On the move with Children’s tor’s Memo). July/9 vices. May/30 Hospital. Nov/SO Fitzgibbon, Robert J. Cross-training: Boon or bane? Luebbert, Peggy Prinz. What every laboratorian Soloway, Henry B. Commonly asked questions about (Editor's Memo). Aug/9 should know about RSV. Jan/5S3 hepatitis B vaccination. Nov/31 Fitzgibbon, Robert J. High tech gone awry (Editor's Spark, Ronald P. (see Grushka, Mark J.) Memo). Sepv/9 Fitzgibbon, Robert J. AIDS: Medical groups balk at Macklin, Larry R. Pulling the plug on an LIS project — high-risk procedures’ (Editor's Memo). that failed (Computer Dialog). Nov/65 t/ Maratea, James M. Let's look at the bright side Tabor, John L. Walking the new-supervisor tight- Fitzgibbon, Robert J. A look at physician-owned labs (Viewpoint). Jan/16 rope. Feb/S2 (Editor's Memo). Nov/9 Maratea, James M. Allternate-site testing: Adjusting Tiehen, Ann; Greene, Deborah; Hoster, Mary; Fitzgibbon, Robert J. Is your hospital ready for CQI? to a new trend (Viewpoint). March/17 Krainz, Peggy. A community blood center user (Editor's Memo). Dec/9 Maratea, James M. If performance palls, look below group. July/47 Foody, Walter (see Davis, Zev) the surface (Viewpoint). May/19 Trotto, Nancy E. Certification of laboratorians: An Frings, Christopher S. What it takes to be a successful Maratea, James M. To document performance, put it update. Oct/26 consultant. Oct/47 in writing (Viewpoint). July/21 Maratea, James M. Is anyone out there listening? (Viewpoint). Sept/19 Maratea, James M. Running a laboratory in the Infor- Umiker, William O. You can learn a lot from your Goodwin, Jill O. Continuing education in the boon- mation Age (Viewpoint). Oct/17 new employees. Jan/45 docks. Feb/57 Martin, Bettina G.; Morris, Michael W. Measuring Umiker, William O. Helping the plateaued employee Greene, Deborah (see Tiehen, Ann) performance and promotability of middle manag- reach a new level of confidence. Feb/37 Grulsenhek as,a veMs armko neJ.y; Sapnadr kt,h e Reonnvailrdo nmPe.n tR.e cJyucllyi/n5g5 xy- MceDros.n nSeelplt,/ 38 Romaine. Hazardous material officer: Um(iEkdeirt,o r’sW iMlelimaom) . O.M ayE/q9u al pay for phlebotomists Opportunity for laboratorians. April/51 McKelvy, Bridget W. (see Bjerkan, Deborah L.) Umiker, William O. Risk taking: A supervisory im- Mills, Barbara Drozd. Structuring your RFI and RFP perative. June/68 Hargrove, Catherine A. Designing an in-house phle- for an objective LIS evaluation (Computer Dialog). Umiker, William O. Turning around the behavior of botomy training program. Oct/43 Ocv/71 uncooperative employees. Oct/59 Harmon, Shirley. Handling criticism (Part I): Giving Mitchell, Steven E. A spreadsheet system for manag- Umiker, William O. Achieving the customer-oriented constructive criticism with aplomb. March/24 ing workload data (Computer Dialog). Dec/41 laboratory. Dec/29 > MLO DECEMBER 1991 77 1991 Editorial Index Career development Persuading administration that lab needs new analyz- er. Nov/72 Valentine, Allen E. Technology's answert o labor and Sources for networking with fellow specialists. resource constraints. Special Issue/32 June/78 Fringe benefits Velrealzaqtuieozns,h ipF.r anMcairsccho/ 4R1. Dynamics oft he lab—vendor Communication (see Benefits and perks) Vooanrdh eebisl,l ingD.i anJau.n e/M4i9s takes to avoid in CPT coding WhFeenb /65no t to solicit suggestions from your staff. Hiring and firing Sources for networking with fellow specialists. How to assess the quality of a temp agency. March/71 June/78 Persuading administration to cut supplies, not FTEs. Walsh, Donna J. Taking the ‘‘byte’’ out of method Computers June/77 eAvparliula/t6i5o n number crunching (Computer Dialog). Data processing manager slows LIS implementation. WhOyc t/d7o5 labs respond to job applicants so slowly? Wesptlfoaylele, rJeot.e ntSiaotni.s faMcatyio/n4 9 surveys improved our em- ComFepbu/t6e6r -shy lab director won't implement new LIS. Infection control Wilkins, Diana G. (see Crouch, Dennis J.) Aug/75 Problems in enforcing AIDS precautions. April/76 [2] MT resists learning computerized instrument. Aug/77 Appropriate to train non-technologist on LIS? Aug/78 Instrumentation Zaloga, Gary P. Monitoring versus testing technol- Confrontation Techs are lax in following up technical problems. ogies: Present and future. Special Issue/20 Jan/81 Section heads’ work interrupted by téte-a-tétes. MT resists learning computerized instrument. Aug/77 March/72 Equipment breakage repeatedly goes unreported. M.B.A. lab manager relies too much on egotistical Oct/78 MANAGEMENT Q & A INDEX MT. April/75 Persuading administration that lab needs new analyz- Continuing education er. Nov/72 Absenteeism Should lab get more involved in bedside testing? (see Education) Nov/74 (see also: Attendance) Counseling MT takes long sick leaves, followed by vacations. interdepartmental relations Ocv/76 (see Discipline and counseling) Nursing director retaliates for nursing—lab problems. Accreditation Discipline and counseling May/80 Why do labs respond to job applicants so slowly? (see Inspection and accreditation) Worker claims she’s a victim of ‘‘the system.”’ Ocv/75 Feb/65 Should lab get more involved in bedside testing? Addiction Employee distorts reasons for being disciplined. Nov/74 May/82 LeaJuvley /o8f0 absence hasn't stopped MT from gambling. Emuppl.o yNeoev /7c2l aims he found a sub, but no one showed Legal issues Is section supervisors’ pay history inequitable? AIDS Discrimination Nov/71 Problems in enforcing AIDS precautions. April/76 WorFekbe/r6 5 claims she’s a victim of “‘the system.” Management techniques Alternate-site testing Minority employee suspects discrimination. Sept/69 When not to solicit suggestions from your staff. Should lab get more involved in bedside testing? Feb/65 Nov/74 Dress code Employee distorts reasons for being disciplined. Attendance Should lab staff wear scrub suits? March/74 DriMlla y/s8e2r geant supervisor cuts down staff morale. Abusing compensatory time off policy. Feb/68 Duty disputes July/82 Computer-shy lab director won't implement new LIS. Staff abuses lenient policy for leaving work early. MT threatens to quit over reassignment. Jan/8! Aug/75 May/79 Is it everyone's job to answer the phone? Jan/84 Attitudinal problems Answering the telephone at hectic times. April/78 Morale Should blood bank MTs collect specimens? May/49 Techs are lax in following up technical problems. At I 1th hour, technologist reneges on promise to fill (see Staff morale) Jan/81 in. Aug/78 Motivation Worker claims she’s a victim of ‘‘the system." Who should give test results to MDs? Sept/69 Feb/65 Collect specimens from poorly identified patients? What to do when staffers express a negative attitude. What to do when staffers express a negative attitude. Sept/70 Feb/66 Feb/66 Woes of a one-person 12-hour night staff. Dec/45 Supervisor won't work harder despite raise. April/75 M.B.A. lab manager relies too much on egotistical MT. April/75 Education Off-site testing Employee distorts reasons for being disciplined. Sources for networking with fellow specialists. (see Alternate-site testing) May/82 June/78 Worker's passive resistance wreaks havoc. June/77 Should lab get more involved in bedside testing? Performance evaluations Computer-shy lab director won't implement new LIS. Nov/74 Should workers evaluate their supervisors? June/80 Aug/75 MT resists learning computerized instrument. Aug/77 Equipment Performance standards Bedside testing (see Instrumentation) Techs are lax in following up technical problems. (see Alternate-site testing) Ethics WoJrakne/r8'1s passive resistance wreaks havoc. June/77 Benefits and perks SupMaerrcvhi/s7o1r tells staffers to falsify QC results. LeaJuvley /o8f0 absence hasn't stopped MT from gambling. Abusing compensatory time off policy. Feb/68 Employee is suspected of stealing small supply items. Lab manager won't address gross errors. Dec/46 Sept/72 Blood banking Evaluations Personal finance Should blood bank MTs collect specimens? May/79 (see Performance evaluations) (see Financial management) Collect specimens from poorly identified patients? Sepv/70 Favoritism Physician relations Budgeting M.B.A. lab manager relies too much on egotistical Helping MDs understand that good work takes time. MT. April/75 Dec/48 (see Financial management) Financial management Planning Burnout Persuading administration to cut supplies, not FTEs. Persuading administration that lab needs new analyz- (see Stress and burnout) June/77 er. Nov/72 78 MEDICAL LABORATORY OBSERVER " 1991 Editorial Index Preventive maintenance Regulations TIPS ON TECHNOLOGY INDEX (see Instrumentation) Problems in enforcing AIDS precautions. April/76 Lab manager won't address gross errors. Dec/46 Problem employee Absolute eosinophil count. April/12 Techs are lax in following up technical problems. Result reporting ACT versus . Jan/11 Jan/81 Who should give test results to MDs? Sept/69 Activated clotting time. Jan/11 Activated partial thromboplastin time. Dec/14 MIWsoT rFi tek bteeh/vrr6e e5ra ytcoelnnaesi' msst o jqosubhi ett’ oso vaenras wreveriac sttsihime g npmohefon tn.e‘ ‘?t hJeJa an/ns8/1y8 4s tem.” CRroeJatatnai/vt8e2i osnch eduling ideas for second and third shifts. AAAglmgpnlhiuaot-cifenenittnoesps,ri ostc.eo ilndF.. e bJF/ueinb4e/ /1144 Data processing manager slows LIS implementation. Rotate entire staff in vacant evening shift spot? Anal group A strep specimens. Jan/12 Feb/66 April/76 Antibody screening. Oct/11 Employee distorts reasons for being disciplined. Woes of a one-person 12-hour night shift. Dec/45 Apt test. June/16 May/82 Salaries Bedside results vs. venous glucose values. July/16 Worker's passive resistance wreaks havoc. June/77 Bile drainage crystals. April/14 Employee wants ‘‘summer hours’’—or he'll quit. Supervisor won't work harder despite raise. April/75 Bilirubin precision. May/14 July/79 Is section supervisors’ pay history inequitable? Bilirubinemia, neonatal. Aug/17 Leave of absence hasn't stopped MT from gambling. Nov/71 Blood culture contamination rate. Sept/14 July/80 Scheduling Blood film preparation. May/12 MT resists learning computerized instrument. Aug/77 Blood salvage, intraoperative. July/14 Employee is suspected of stealing small supply items. Creative scheduling ideas for second and third shifts. Blood specimens from an IV line. Jan/i4, May/12, Sept/72 Jan/82 Nov/12 MT takes long sick leaves, followed by vacations. Rotate entire staff in vacant evening shift spot? Brain death and blood transfusions. Oct/11 Oct/76 April/76 Capillary—venous glucose vaiues. July/16 Employee wants ‘‘summer hours’’—or he'll quit. CK isoenzymes. July/16, Nov/!1 Problem lab manager July/79 CK-MB. Feb/11, Nov/i1 M.MBT..A . Aplraibl /7m5a nager relies too much on egotistical At inI. 1Athu gh/o7u8r, technologist reneges on promise to fill CClKo,s ttroitdali.u mF edbi/f1f1ic,i leN olva/t1ex1 testing. Aug/14 MT takes long sick leaves, fellowed by vacations. Computer-shy lab director won't implement new LIS. Oct/76 Clostridium perfringens. July/13 LabA ugm/a7n5a ger won't address gross errors. Dec/46 Woes of a one-person 12-hour night staff. Dec/45 CClouaeg ulcealtliso ni n tveasgtiinnagl, dwueptl ipcraetpes.. SAeupgt//1133 Shortage Cold agglutinins. June/14 Problem supervisor Contamination rate, blood culture. Sept/14 Data processing manager slows LIS implementation. (see Personnel shortage) Corrected reticulocyte counts. Aug/13 Feb/66 Staff morale Creatinine clearance, nomogram for. March/14 ASubpuesrivnigs orc omppuesnhseast orhiys twiamree s offo np olainc y.u nwFielbl/i6n8g staff. WhaFetb /t6o6 do when staffers express a negative attitude. CCurlytputroes, pobrliododi.u m Seipnt /f1ec4e s. Dec/11 March/72 Drill sergeant supervisor cuts down staff morale. Cutoff values for CK and LD. July/16 Supervisor won't work harder despite raise. Aprii/75 July/82 CV. May/14 Drill sergeant supervisor cuts down staff morale. MT takes long sick leaves, followed by vacations. Diabetes. March/11, Dec/11 July/82 OcV/76 Differential count. April/12, May/12 Disposal of infectious waste. Feb/12 Procedures, policies, protocols Staff relations Drawing blood from patients with IVs. Jan/14, AShbouuslidn g blcooomdp ebnasnakt oMrTy s ticmolel eocftf sppoleicciym.e nFse?b /6M8a y/79 WhFeenb /65n ot to solicit suggestions from your staff. DupMlaiyc/a1t2e, PNTso v/a1n2d PTTs. Sept/13 Staff abuses lenient policy for leaving work early. Staff abuses lenient policy for leaving wock early. Eosinophil count. April/12 May/79 May/79 Erythrocyte sedimentation rate. April/11 Employee is suspected of stealing small supply items. Employee distorts reasons for being disciplined. Fecal Cryptosporidium. Dec/\1 Sept/72 May/82 Fibrin on blood films. May/12 Equipment breakage repeatedly goes unreported. Staffing Flipped LD1/LD2. April/12 Oct/78 Flow cytometric reticulocyte count. Aug/13, Dec/12 How to access the quality of a temp agency. Gallstones. April/14 Productivity March/71 Gardnerella vaginalis. Aug/\3 DatFae b/p6r6o cessing manager slows LIS implementation. PeJrusnuea/d7i7n g administration to cut supplies, not FTEs. GGelsutcaotsieo natlo ledriaanbceet est.e st.M aMracrhc/h1 /111 , July/16, Dec/11 SecMtairocnh /7h2e ads’ work interrupted by téte-a-tétes. Emuppl.o yNeoev /7c2l aims he found a sub, but no one showed GHremaomd ilstuatiin ono.n uJnuulsyu/a1l4 sources. July/13 Worker's passive resistance wreaks havoc. June/77 Stress and burnout Hemoglobin F acid elution test. June/16 LeJauvley /o8f0 absence hasn’t stopped MT from gambling. WoFrekbe/r6 5 claims she’s a victim of ‘‘the system.” HHeeppaarriinn- smeonnsiittoirvien gP.T TJ.a n/J1u1n e/13 Professional image and status Woes of a one-person 12-hour night staff. Dec/45 HHiygphe rcT,a.l cMeamricah /1in1 malignancy. March/12 Should lab staff wear scrub suits? March/74 Supervisor's role Infectious waste disposal. Feb/12 Intraoperative blood salvage. July/14 Supervisor pushes his wares on an unwilling staff. Promotions March/72 Iron and transferrin results. Feb/11 IV line, blood specimens from. Jan/I4, May/12, Choosing between two qualified job candidates. Telephone issues Nov/12 July/79 Kleihauer—Betke test. June/16 Is it everyone’s job to answer the phone? Jan/84 Purchasing Answering the telephone at hectic times. April/78 LD isoenzymes. April/12, July/16 LE prep on pieural fluid. July/13 Persuading administration that lab needs new analyz- Training Low maternal serum AFP. Feb/14 er. Nov/72 MT resists learning computerized instrument. Aug/77 Miller disc for reticulocyte counts. Dec/12 Quality assurance Appropriate to train non-technologist on LIS? Aug/78 MMoyuocnatradiina lc edianfra rpcotliloenn. . ASperpitl//1126, Nov/11, Dec/12 Nursing director retaliates for nursing—lab problems. Should lab get more involved in bedside testing? Myoglobin, urine. Feb/12 May/80 Nov/74 Neonatal bilirubinemia. Aug/17 Quality control Turnaround time Normal total CK and high CK-MB. Feb/11 Helping MDs understand that good work takes time. Organ transplants from brain dead. Oct/11 Supervisor tells staffers to falsify QC results. Dec/48 Organic solvent polarity. April/11 March/71 Overutilization by replicate testing. June/13 Unions Parathyroid hormone. March/12 Union organizer interferes with lab operations. Partial thromboplastin time. Jan/11, June/13, Sept/13 (see Salaries) June/80 pH of buffer for extraction. April/11 > MLO DECEMBER 1991 79 1991 Editorial Index INDEX OF ADVERTISERS Platelet count. Aug/17 VDRL test. Nov/11 Platelets and cold antibodies. Aug/17 Waste disposal, infectious. Feb/12 Pleural fluid, LE prep on. July/13 Westergren sedimentation rate. April/ 11 : ‘ ; Polarity of organic solvents. April/I1 Westgard rules. Jan/14 Aviv Biomedical Prothrombin time. Sept/13, Dec/14 Wound exudate, Gram stain of. July/13 QC for RBC indices. Nov/14 Baxter Healthcare, Paramax Quality| control rules. Jan/14 WASHINGTON REPORT INDEX Division RBC indices, QC for. Nov/14 Beckman ~seetoacanngretio 3. Dec/12 CLIA issues help unify lab groups. Jan/25 Becton Dickinson Microbiology Sedimentation rate. April/ 1 Laboratory fee roll-in studied by HHS. Feb/19 Systems . Semen analysis. May/11, Sept/13, Nov/14 a targets more Medicare cuts. Biomedical Marketing Spermatid. Sept/13 CDC weighs stronger AIDS precautions. April/19 Association rare guaiac test. — ‘4 Judge rejects key IG arguments in kickback case. Boehringer Mannheim ..IFC-1, 21, 36 treptococci, group A. Jan/I2 May/23 Syphilis testing. Nov/11 HCFA announces CLIA sanctions. May/26 Bryant Clark Systems T;, high. March/11 Lab regulators gain penalty options under CLIA sanc- T,. March/11 tions. June/23 Ciba Corning Diagnostics Total bilirubin. May/14 Unions win organizing victory. June/24 Classified Advertising Total iron-binding capacity. Feb/1| CLIA costs under study. June/24 Coulter Transferrin and iron results. Feb/1 1 CLIA °88 lurches ahead as Congress prods. July/23 Transfusing the brain dead. Oct/| GAO urges further cuts in lab fee schedule. Aug/21 Trichomonad detection. Jan/11 Pu olagints face relia ee a Aug/2z Troponin and heart attack. Dec/12 Safe harbor regs clarify physician lab investments. : ; * Sept/21 24-hour urines. March/ 12. Oct/12 CAP reviews AIDS policy. Sept/22 Finnigan Mat Unlabeled specimen policy. Oct/14 HCFA to soften impact of physician fee schedule. Urinary tract infection. May/11 Oct/21 Urine culture criteria. May/11 JCAHO to allow Ph.D. lab directors. Oct/22 Genetic Systems Urine myoglobin. Feb/12 OSHA rules on AIDS protection due by Dec. 1. Urines, 24-hour. March/12, Oct/12 Nov/21 . P Vaginitis. Aug/13 Hanlester decision overturned, sent back. Nov/22 Hybritech Validity of test results from expired Medicare weighs outpatient, lab bundling schemes. tubes. Dec/14 Dec/19 a Incstar Kallestad Diagnostics Medical Laboratory Automation ....BC Medical SafeTec Nichols Institute Diagnostics Ortho Diagnostic Systems RNA Medical Roche Diagnostic Systems Sanofi Diagnostics Pasteur Stahmer, Weston & Co. «0.0... 61 Wellcome Diagnostics THE DETECTIVE: Aviv Model 206. THE EVIDENCE: Zinc Protoporphyrin To receive prompt, free inf ion f THE SUSPECTS: Lead Poisoning or porters the lron Deficiency. THE FEE: Pennies per Test. THE RESULTS: 5 seconds later. an MLO ® Reader Service NN || Ate inc Card 810 Towbin Avenue, Lakewood, NJ 08701 USA 201-370-1300, TWX: 710-723-8332, 1-800-242-2848 For more information, circle 31 on the R.S.C. 60 = MEMDEIDCIAC’A L LABORATORTYO RY O OBSERVER