MMBBUU 440000 TM Administrator Guide Release 1.0 41-001287-00 Rev 00 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice. Copyright 2008 Aastra Telecom. www.aastratelecom.com All Rights Reserved. Table of Contents Important Safety Instructions...................................................................................................... 5 Importantes mesures de sécurité ................................................................................................................................ 5 Software License Agreement........................................................................................................ 6 FCC Information........................................................................................................................... 7 Consumer Information ............................................................................................................................................... 8 Applicable for Coin or Pay Phone Only .................................................................................................................... 9 Safety Information...................................................................................................................... 10 About This Guide........................................................................................................................ 13 Documentation ......................................................................................................................................................... 13 Introduction................................................................................................................................. 14 Features .................................................................................................................................................................... 14 Requirements ........................................................................................................................................................... 17 Getting Started............................................................................................................................ 18 Installation and Setup ............................................................................................................................................... 18 Web UI Menu .......................................................................................................................................................... 21 Factory defaulting the MBU .................................................................................................................................... 22 Using the Web UI........................................................................................................................ 24 Registering VoIP Account Settings ......................................................................................................................... 24 Changing Management Settings .............................................................................................................................. 26 Changing NAT/RTP Settings .................................................................................................................................. 29 Configuring IP Settings ............................................................................................................................................ 29 Setting Security Options .......................................................................................................................................... 30 Changing PSTN Settings ......................................................................................................................................... 33 Customizing Your SIP Accounts ............................................................................................................................. 34 Changing Time Settings ........................................................................................................................................... 36 Using Configuration Files........................................................................................................... 39 Naming Configuration Files .................................................................................................................................... 39 Viewing the Active Configuration File .................................................................................................................... 39 Configuring the Network ......................................................................................................................................... 41 Configuring SIP Server and Accounts ..................................................................................................................... 43 Updating Firmware .................................................................................................................................................. 47 Setting Base Unit Access Codes .............................................................................................................................. 51 Protecting Handset Menus ....................................................................................................................................... 52 T Administering Registrations .................................................................................................................................... 53 a Aastra Web UI customization .................................................................................................................................. 54 b Using a Time Server ................................................................................................................................................ 55 Adjusting DST (Daylight Saving Time) .................................................................................................................. 57 l e Logging .................................................................................................................................................................... 58 o Sample Configuration File......................................................................................................... 60 f Troubleshooting........................................................................................................................... 64 C Limited Warranty....................................................................................................................... 67 o n Index.............................................................................................................................................. 69 t e n t s Aastra MBU 400 Administrator Guide 3 Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool. 2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 3. Do not use the telephone to report a gas leak in the vicinity of the leak. 4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. 5. CAUTION Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. Use only with Shenzhen Bak Technology Co., Ltd, BAK06- AS02-10128I 3.7V 650mAh Li-ion rechargeable battery pack. SAVE THESE INSTRUCTIONS Importantes mesures de sécurité Certaines mesures de sécurité doivent être prises pendant l’utilisation de matérial téléphonique afin de réduire les risques d’incendie, de choc électrique et de blessures. En voici quelquesunes: I m 1. Ne pas utiliser l’appareil près de l’eau, p.ex., près d’une baignoire, d’un lavabo, d’un évier de cuisine, d’un bac à laver, dans un sous-sol humide ou près d’une p piscine. o 2. Éviter d’utiliser le téléphone (sauf s’il s’agit d’un appareil sans fil) pendant un r orage électrique. Ceci peut présenter un risque de choc électrique causé par la t a foudre. n 3. Ne pas utiliser l’appareil téléphonique pour signaler une fuite de gaz s’il est situé t près de la fuite. S 4. Utiliser seulement le cordon d’alimentation et le type de piles indiqués dans ce a manuel. Ne pas jeter les piles dans le feu: elles peuvent exploser. Se conformer aux f règlements pertinents quant à l’élimination des piles. e 5. La socklet-sortie sera installée près de l’équipement et serafacilement accessible t y 6. ATTENTION I Il y a danger d’explosion s’il y a remplacement incorrect de la batterie. Remplacer n uniquement avec une batterie du même type ou d’un type équivalent recommandé par le s constructeur. Mettre au rebut les batteries usagées conformément aux instructions du t fabricant. (Shenzhen Bak Technology Co., Ltd, BAK06-AS02-10128I 3.7V 650mAh Li-ion r rechargeable battery pack). u c CONSERVER CES INSTRUCTIONS t i o n s Aastra MBU 400 Administrator Guide 5 t Software License Agreement n e m Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use e license to use Software in object form solely with the Equipment for which the e Software was intended. This Product may integrate programs, licensed to Aastra by r third party Suppliers, for distribution under the terms of this agreement. These g programs are confidential and proprietary, and are protected as such by copyright law A as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer. In addition, these confidential and e proprietary programs are works conforming to the requirements of Section 401 of title s 17 of the United States Code. Customer shall not disclose to any third party such n confidential and proprietary programs and information and shall not export licensed e Software to any country except in accordance with United States Export laws and c restrictions. i L Customer agrees to not reverse engineer, decompile, disassemble or display Software furnished in object code form. Customer shall not modify, copy, reproduce, distribute, e transcribe, translate or reduce to electronic medium or machine readable form or r language, derive source code without the express written consent of the Seller and its a Suppliers, or disseminate or otherwise disclose the Software to third parties. All w Software furnished hereunder (whether or not part of firmware), including all copies thereof, are and shall remain the property of Seller and its Suppliers and are subject to t f the terms and conditions of this agreement. All rights reserved. o Customer's use of this software shall be deemed to reflect Customer's agreement to S abide by the terms and conditions contained herein. Removal or modification of trademarks, copyright notices, logos, etc., or the use of Software on any Equipment other than that for which it is intended, or any other material breach of this Agreement, shall automatically terminate this license. If this Agreement is terminated for breach, Customer shall immediately discontinue use and destroy or return to Seller all licensed software and other confidential or proprietary information of Seller. In no event shall Seller or its suppliers or licensors be liable for any damages whatsoever (including without limitation, damages for loss of business profits, business interruption, loss of business information, other pecuniary loss, or consequential damages) arising out of the use of or inability to use the software, even if Seller has been advised of the possibility of such damages. 6 Aastra MBU 400 Administrator Guide FCC Information Contact your System Administrator or Technical Support for any questions regarding your MBU 400. Have your serial number and MAC address ready when contacting support. You can locate the serial number and MAC address on the bottom of the MBU. For inquiries concerning telephony services, contact your Internet Telephony Service Provider. For inquiries concerning your broadband connection, contact your Internet Servic-e Provider (ISP), and for inquiries concerning on-screen information services, contact your information services provider. For the EU: The telephone’s conformity with EU directives is confirmed by the CE symbol. We hereby declare that the MBU and/or the Aastra 420d Handset are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. For the US: This equipment complies with Part 15 of the FCC rules and Part 68 of the FCC rules, and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). Located on the equipment is a label that contains, among other information, the FCC registration number, and the ringer equivalence number (REN). If requested, this information must be provided to the telephone company. The REN is used to determine the number of devices which may be connected to the telephone line. Excessive RENs on the telephone line may result in devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0). To ascertain the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area. This equipment cannot be used on the telephone company-provided coin service. Connection to Party Line Service is subject to State Tariffs. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If such advance notice is not practicable, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe this is necessary. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice to enable you to make the necessary modifications in order to maintain uninterrupted service. If the trouble is causing harm to the telephone network, the telephone company may request you to disconnect the equipment from the network until the problem is resolved. F This equipment uses the following USOC jacks: RJ11C. C It is recommended that the customer install an AC surge arrester in the AC outlet to C which this device is connected. This is to avoid damage to the equipment caused by local strikes of lightening and other electrical surges. I n This product is manufactured for Aastra Telecom, Inc. Copyright© 2008. All rights f reserved. Any copying or reproduction of the product or its associated user manual is o strictly prohibited. The content of this document is subject to change without prior r notice. m a t i o n Aastra MBU 400 Administrator Guide 7 n US Service Center: o Aastra Telecom US - Service Center i 900 Technology Park Drive t a Billerica, MA, 01821, USA Phone (978) 262-3200 m For Industry Canada: "This product meets the applicable Industry Canada r o technical specifications." f Before installing this equipment, users should ensure that it is permissible to be n connected to the facilities of the local telecommunications company. The equipment I must also be installed using an acceptable method of connection. In some cases, the C company’s inside wiring associated with a single line individual service may be C extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent F degradation of service in some situations. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. ‘’The Ringer Equivalence Number is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five.’’ Le présent materiel est conforme aux specifications techniques applicables d’Industrie Canada. L’indice d’équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui peuvent être raccordés à une interface téléphonique. La terminaison d’une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition que la somme d’indices d’équivalence de la sonnerie de tous les dispositifs n’excèdepas 5. Consumer Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the back of this equipment is a label that contains, among other information, a product identifier in the format US:T7HIP06B8015. If requested, this number must be provided to the telephone company. An applicable certification jacks Universal Service Order Codes (USOC) for the equipment is provided (i.e., RJ11C) in the packaging with each piece of approved terminal equipment. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. 8 Aastra MBU 400 Administrator Guide The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. [For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:T7HIP06B8015. The digits represented by ## are the REN without a decimal point (e.g., 06 is a REN of 0.6). For earlier products, the REN is separately shown on the label.] If this equipment MBU 400 causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. Should you experience trouble with this equipment, please contact: Aastra Telecom US – Service Centre, 900 Technology Part Drive, Billerica, MA, 01821, USA, Phone (978) 262-3200, for repair or warranty information. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Please follow instructions for repairing if any (e.g. battery replacement section); otherwise do not alternate or repair any parts of device except specified. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. NOTICE: If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this 1.9GHz DECT Product for VoIP and PSTN does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. This equipment is hearing aid compatible. NOTICE: According to telephone company reports, AC electrical surges, typically resulting from lightning strikes, are very destructive to telephone equipment connected to AC power sources. To minimize damage from these types of surges, a surge arrestor is recommended. F Applicable for Coin or Pay Phone Only C C To comply with state tariffs, the telephone company must be given notification prior to connection for customer-owned coin or credit card phone. In some states, the state I public utility commission, public service commission or corporation commission n must give prior approval of connection. f o r m a t i o n Aastra MBU 400 Administrator Guide 9 n Safety Information o i t a Important Safety Information m Charge the battery or handset only in combination with 420d Charger and the r SALOM SSW-1444 adapter that comes with the product. Plug the SALOM SSW- o 1444 AC/DC adaptor in a wall outlet socket near the equipment for easy access/ f removal of the AC/DC adaptor. n I Important Battery Information y t This product uses rechargeable Lithium-ion batteries 3.7V, 650mAh. Only use e batteries that come with the handset or dedicated spare batteries marked with “Battery f Pack 3.7V 650mAh Li-ion”. Do not use any other type, since this may present a risk a of leakage, fire, explosion or other hazardous situation. For battery replacement or S removal please remove the battery cover of the handset. Never disassemble, customize or short-circuit batteries. Do not place battery in fire or heat the battery. Charge the battery or handset only in combination with 420d Charger and the SALOM SSW-1444 adapter that comes with the product. Sensitive Electronic Environment Any radio-based equipment can potentially cause interference with other equipment and can be interfered from other equipment. This also applies for DECT equipment. However due to the very low transmission power level the chances for interference are very small. Research proves that operational DECT phones normally don’t influence electronic equipment however some precautions must be taken into account for sensitive electronic equipment e.g. sensitive laboratory equipment. When DECT phones operate in straight nearness of sensitive electronic equipment incidental influence can appear. You are advised not to place the DECT phone on or close (less than 10cm) to this kind of equipment, even in standby mode. Please also use the other documentation supplied with the various parts of your telephone system. Product Disposal Information For countries in the European Union The symbol depicted here has been affixed to your product in order to inform you that electrical and electronic products should not be disposed of as municipal waste. Electrical and electronic products including the cables, plugs and accessories should be disposed of separately in order to allow proper treatment, recovery and recycling. These products should be taken to a designated facility where the best available treatment, recovery and recycling techniques are available. Separate disposal has significant advantages: valuable materials can be re-used and it prevents the dispersion of unwanted substances into the municipal waste stream. This contributes to the protection of human health and the environment. Please be informed that a fine may be imposed for illegal disposal of electrical and electronic products via the general municipal waste stream. In order to facilitate separate disposal and environmentally sound recycling, arrangements have been made for local collection and recycling. In case your electrical and electronic products need to be disposed of please refer to your supplier or the contractual agreements that your company has made upon acquisition of these products. 10 Aastra MBU 400 Administrator Guide