NAVAL POSTGRADUATE SCHOOL Monterey, California THESIS MANAGEMENT CONTROL OF AVIATION CAREER INCENTIVE PAY FOR SELECTED RESERVISTS OF THE NAVAL RESERVE by Eddie B. Ross June, 1991 Thesis Advisor: Jerry L. McCaffery Approved for public release; distribution is unlimited T 1256341 UNCLASSIFIED SECURITYCLASSIFICATIONOF THISPAGE REPORT DOCUMENTATION PAGE 1a REPORTSECURITYCLASSIFICATION 1b RESTRICTIVE MARKINGS UNCLASSIFIED 2a SECURITYCLASSIFICATIONAUTHORITY 3 DISTRIBUTION/AVAILABILITYOF REPORT Approvedfor publicrelease;distributionisunlimited. 2b DECLASSIFICATION/DOWNGRADINGSCHEDULE 4 PERFORMINGORGANIZATION REPORTNUMBER(S) 5 MONITORINGORGANIZATIONREPORTNUMBER(S) 6a NAME OF PERFORMINGORGANIZATION 6b OFFICE SYMBOL 7a NAMEOF MONITORINGORGANIZATION NavalPostgraduateSchool (Ifapplicable) NavalPostgraduateSchool AS 6c ADDRESS[City,State,andZIPCode) 7b ADDRESS(City,State,andZIPCode) Monterey,CA 93943 5000 Monterey,CA 93943 5000 8a NAMEOFFUNDING/SPONSORING 8b OFFICE SYMBOL 9 PROCUREMENTINSTRUMENTIDENTIFICATION NUMBER ORGANIZATION (Ifapplicable) 8c ADDRESS(City,State,andZIPCode) 10 SOURCEOFFUNDING NUMBERS ProgramElementNo ProjectNo TdikNo WorkunitAccesiton Number 11 TITLE (IncludeSecurityClassification) ManagementControlofAviationCareerIncentivePayforSelectedReservistsoftheNavalReserve 12 PERSONALAUTHOR(S) Ross,EddieBob 13a.TYPEOFREPORT 13b TIME COVERED 14 DATEOFREPORT(year,month,day) 15 PAGECOUNT Master'sThesis From To 1991,June 79 16 SUPPLEMENTARYNOTATION Theviewsexpressed inthisthesisarethoseoftheauthoranddonotreflecttheofficialpolicyorpositionoftheDepartmentofDefenseortheU.S. Government. 17.COSATICODES 18 SUBJECTTERMS(continueonreverseifnecessaryandidentifybyblocknumber) FIELD GROUP SUBGROUP ManagementControl; NavalReserveBilletTracking AviationCareerIncentivePay(ACIP) NavalReserve 19 ABSTRACT(continueonreverseifnecessaryandidentifybyblocknumber) This study was conducted to determine if the management controls currently being used by the Naval Reserve Force to control Aviation Career Incentive Pay (ACIP) to members of the Naval Reserve are effective in preventing erroneous payments. The current method of control was compared to the Mockler Management Control Model presented in the thesis. A systematic analysis of the different reports and documents currently being used by reserve field activities was conducted and determined to be inadequate. Based on the research conducted, this thesis recommends of a new control report that combines all information necessary for reserve field activitiestoeffectively and efficiently determineACIPentitlementfor Selected Reserve personnel. 20 DISTRIBUTION/AVAILABILITYOFABSTRACT 21 ABSTRACTSECURITYCLASSIFICATION UNCLASSIFIED/UNLIMITED J SAMEASREPORT J DTICUSERS UNCLASSIFIED 22a NAMEOF RESPONSIBLE INDIVIDUAL 22b TELEPHONE(IncludeAreacode) 22c OFFICESYMBOL ProflessorJerryL. McCaffery (408)646-2554 AS/Mm DD FORM 1473.84 MAR 83APReditionmaybeuseduntilexhausted SECURITYCLASSIFICATIONOFTHIS PAGE Allothereditionsareobsolete UNCLASSIFIED Approved for public release; distribution is unlimited. ManagementControl ofAviation Career Incentive Pay for Selected Reservists ofthe Naval Reserve by Eddie B. Ross Lieutenant Commander, United States Navy Reserve B.S. Tarleton State University, 975 1 Submitted in partial fulfillment ofthe requirements for the degree of MASTER OF SCIENCE IN MANAGEMENT from the NAVAL POSTGRADUATE SCHOOL June 1991 n ABSTRACT This study was conducted to determine if the management controls currently being used by the Naval Reserve Force to control Aviation Career Incentive Pay (ACIP) to members of the Naval Reserve are effective in preventing erroneous payments. The current method of control was compared to the Mockler Management Control Model presented in the thesis. A systematic analysis of the different reports and documents currently being used by reserve field activities was conducted and determined to be inadequate. Based on the research conducted, this thesis recommends a new control report that combines all information necessary for reserve field activities to effectively and efficiently determine ACIP entitlement for Selected Reserve personnel. 111 f\77i TABLE OF CONTENTS I. INTRODUCTION 1 A. GENERAL 1 B. BACKGROUND 2 C. OBJECTIVE 3 D. RESEARCH QUESTIONS 3 E. SCOPE AND LIMITATIONS 4 F. LITERATURE REVIEW AND METHODOLOGY 4 G. ORGANIZATION 5 II. MANAGEMENT CONTROL THEORY 7 A. GENERAL 7 B. THE CONCEPT OF CONTROL 7 C. PLANNING AND CONTROL PROCESSES 8 D. THE CHARACTERISTICS OF MANAGEMENT CONTROL 11 . . E. CONTROL DEVICES 15 F. MANAGEMENT CONTROL SYSTEMS 16 ... G. MANAGEMENT CONTROL IN THE PUBLIC SECTOR 18 H. A MODEL FOR MANAGEMENT CONTROL 21 I. SUMMARY 23 III. AVIATION CAREER INCENTIVE PAY 25 A. GENERAL 25 B. PURPOSE OF ACIP 25 C. AVIATION CAREER SCREENING GATES 26 D. GATE FAILURE 27 E. SELRES ACIP 28 F. SUMMARY 30 IV