Let’s Go: Toronto 2015 Pan Am/Parapan Am Games Strategic Framework for Transportation Let’s GO! Toronto 2015 Pan Am / Parapan Am Games Strategic Framework for Transportation Version 4.2 – February 2014 Volume 1 NOTE: This Strategic Framework is a technical working draft developed in cooperation with municipal, transit, and security partners and is subject to revision based on changes to competition schedules, venue operations, security requirements and non-competition events. © Queen’s Printer for Ontario, 2014 Version 4.2 – February 2014 Let’s Go: Toronto 2015 Pan Am/Parapan Am Games Strategic Framework for Transportation Table of Contents Volume One: Strategic Framework for Transportation 1. READY! .................................................................................................................. 1 1.1. Introduction .......................................................................................................... 1 1.1.1 The Strategic Framework ......................................................................... 1 1.1.2 Roles and Responsibilities ....................................................................... 5 1.2. Planning for Success ......................................................................................... 11 1.2.1 What’s at Stake? .................................................................................... 11 1.2.2 Legacies of the Games .......................................................................... 11 1.2.3 Key Challenges ...................................................................................... 13 1.3. The Games ........................................................................................................ 15 1.3.1 Venues ................................................................................................... 17 1.3.2 Schedule ................................................................................................ 24 1.4. Transportation Context ...................................................................................... 31 1.4.1 The Road Network ................................................................................. 33 1.4.2 Conventional Transit .............................................................................. 37 1.4.3 Accessibility on Transit ........................................................................... 47 1.4.4 Active Transportation ............................................................................. 51 1.5. Games-time Travel Demand .............................................................................. 52 1.5.1 Games Family Travel ............................................................................. 52 1.5.2 Spectator Travel ..................................................................................... 52 1.5.3 Games Workforce Travel ....................................................................... 53 1.5.4 Travel Time Impacts ............................................................................... 54 1.5.5 The Day 5 Challenge .............................................................................. 55 2. SET! ...................................................................................................................... 62 2.1. Guiding Principles and Overall Strategy ............................................................ 62 2.1.1 Guiding Principles .................................................................................. 62 2.1.2 Key Strategies ........................................................................................ 63 2.1.3 Targets for Spectator Travel ................................................................... 65 2.2. Client Groups ..................................................................................................... 68 2.2.1 Games Family ........................................................................................ 72 2.2.2 Spectators .............................................................................................. 74 Version 4.2 – February 2014 Let’s Go: Toronto 2015 Pan Am/Parapan Am Games Strategic Framework for Transportation 2.2.3 Workforce ............................................................................................... 76 2.2.4 Residents and Businesses ..................................................................... 77 2.3. Arrivals and Departures ..................................................................................... 78 2.3.1 Objectives............................................................................................... 78 2.3.2 Planning Parameters .............................................................................. 78 2.3.3 Needs and Issues ................................................................................... 79 2.3.4 Strategies ............................................................................................... 80 2.4. Games Route Network ...................................................................................... 80 2.4.1 Objectives............................................................................................... 81 2.4.2 Planning Parameters .............................................................................. 82 2.4.3 Needs and Issues ................................................................................... 83 2.4.4 Strategies ............................................................................................... 83 2.5. Games Transit Network ..................................................................................... 98 2.5.1 Objectives............................................................................................... 99 2.5.2 Planning Parameters .............................................................................. 99 2.5.3 Needs and Issues ................................................................................. 104 2.5.4 Strategies ............................................................................................. 106 2.6. Accessible Transportation................................................................................ 117 2.6.1 Objectives............................................................................................. 117 2.6.2 Planning Parameters ............................................................................ 117 2.6.3 Needs and Issues ................................................................................. 118 2.6.4 Strategies ............................................................................................. 119 2.7. Active Transportation ....................................................................................... 121 2.7.1 Objectives............................................................................................. 121 2.7.2 Planning Parameters ............................................................................ 122 2.7.3 Needs and Issues ................................................................................. 122 2.7.4 Strategies ............................................................................................. 123 2.8. Venue Parking ................................................................................................. 126 2.8.1 Objectives............................................................................................. 126 2.8.2 Planning Parameters ............................................................................ 126 2.8.3 Needs and Issues ................................................................................. 128 2.8.4 Strategies ............................................................................................. 131 2.9. Wayfinding and Signing ................................................................................... 133 2.9.1 Objectives............................................................................................. 133 Version 4.2 – February 2014 Let’s Go: Toronto 2015 Pan Am/Parapan Am Games Strategic Framework for Transportation 2.9.2 Planning Parameters ............................................................................ 133 2.9.3 Needs and Issues ................................................................................. 134 2.9.4 Strategies ............................................................................................. 134 2.10. Last Mile and Venue Access............................................................................ 136 2.10.1 Objectives............................................................................................. 137 2.10.2 Planning Parameters ............................................................................ 137 2.10.3 Needs and Issues ................................................................................. 138 2.10.4 Strategies ............................................................................................. 140 2.11. Transportation Demand Management ............................................................. 140 2.11.1 Objectives............................................................................................. 141 2.11.2 Planning Parameters ............................................................................ 141 2.11.3 Needs and Issues ................................................................................. 142 2.11.4 Strategy ................................................................................................ 143 3. GO! ..................................................................................................................... 146 3.1. Making It Happen ............................................................................................. 146 3.1.1 Delivery Path ........................................................................................ 146 3.2. Games-time Operations ................................................................................... 149 3.2.1 Operating Principles, Roles and Responsibilities ................................. 149 3.2.2 Operational Planning ............................................................................ 151 3.2.3 Operational Enhancements .................................................................. 152 3.2.4 Monitoring and Coordination ................................................................ 154 Volume Two: Venue Transportation Profiles Table of Exhibits Exhibit 1: Strategic Framework for Transportation Process ............................................. 2 Exhibit 2: Games Transportation Planning Organization Structure .................................. 5 Exhibit 3: Transportation Roles and Responsibilities ....................................................... 9 Exhibit 4: Pan Am/Parapan Am Games Competitive Sports Overview .......................... 16 Exhibit 5: Pan Am/Parapan Am Games Competition Venues ........................................ 19 Exhibit 6: Pan Am/Parapan Am Games Competition and Ceremony Venue Details ..... 20 Exhibit 7: 2015 Pan American Games Event Schedule ................................................. 26 Exhibit 8: 2015 Pan American Games Event Schedule by Venue ................................. 27 Version 4.2 – February 2014 Let’s Go: Toronto 2015 Pan Am/Parapan Am Games Strategic Framework for Transportation Exhibit 9: Expected Number of Ticketed Spectators by Competition Day and Venue, 2015 Pan American Games .......................................................................... 28 Exhibit 10: 2015 Parapan American Games Event Schedule ........................................ 29 Exhibit 11: Expected Number of Ticketed Spectators by Competition Day and Venue, 2015 Parapan American Games................................................................... 30 Exhibit 12: Typical Schedule of Major Summertime Events in Toronto ......................... 31 Exhibit 13: Existing Highways and Rapid Transit ........................................................... 32 Exhibit 14: 2015 Afternoon Peak Period Roadways Level Of Service ........................... 36 Exhibit 15: Average Summer GO Transit Park and Ride Capacity and Utilization ......... 45 Exhibit 16: Average Summer TTC Park and Ride Capacity and Utilization ................... 46 Exhibit 17: Accessible Rapid Transit and Specialized Transit Providers ....................... 50 Exhibit 18: Distribution of Spectator Origins .................................................................. 53 Exhibit 19: Predicted PM Peak Hour Times on Select Corridors ................................... 54 Exhibit 20: Day 5 PM Peak Hour (4:00 p.m. to 5:00 p.m.) Volumes .............................. 57 Exhibit 21: Day 5 Road Network Delays ........................................................................ 58 Exhibit 22: Mode Share Targets by Venue/Cluster ........................................................ 66 Exhibit 23: Pan Am/Parapan Am Games Transportation Client Groups and Responsibilities ............................................................................................. 69 Exhibit 24: Pan Am/Parapan Am Games Transportation Client Groups and Responsibilities ............................................................................................. 79 Exhibit 25: Games Route Network - Pan American Games .......................................... 85 Exhibit 26: Games Route Network - Parapan American Games ................................... 86 Exhibit 27: Games Route Network Performance Strategies .......................................... 87 Exhibit 28: Priority Lanes - Pan American Games ......................................................... 89 Exhibit 29: Priority Lanes - Parapan American Games .................................................. 90 Exhibit 30: Toolkit of Games Route Network Management Measures ........................... 92 Exhibit 31: Utilization of Games Route Network Operational Measures - Pan Am and Parapan Am Games ..................................................................................... 93 Exhibit 32: PM Peak Period Games Family Travel Times ............................................. 94 Exhibit 33: PM Peak Period Games Family Travel Times between Venues and Satellite Accommodations .......................................................................................... 97 Exhibit 34: Transit Providers and Demand by Venue .................................................. 101 Exhibit 35: Games-time Transit Concept ..................................................................... 107 Exhibit 36: Games Transit Network – Pan Am Games ................................................ 108 Exhibit 37: Games Transit Network – Parapan Am Games ......................................... 109 Exhibit 38: Estimated Additional Transit Service Hours by Venue ............................... 114 Exhibit 39: Minimum Bicycle Parking Required by Venue ........................................... 124 Exhibit 40: Venue Parking Category ............................................................................ 127 Exhibit 41: Target Spectator Parking Requirements by Venue .................................... 129 Version 4.2 – February 2014 Let’s Go: Toronto 2015 Pan Am/Parapan Am Games Strategic Framework for Transportation Key Terms and Definitions 400-series Highway System – A subset of provincially maintained highways that generally have higher design standards and speed limits of 100 km/h. Accessibility Directorate of Ontario (ADO) – Manages the implementation of the Accessibility for Ontarians with Disabilities Act, 2005 by developing and enforcing accessibility standards. Accessibility for Ontarians with Disabilities Act (AODA) – A law in Ontario that allows the government to develop specific standards of accessibility and to enforce them. The standards require the people or organizations identified in the standard to identify, remove and prevent barriers for people with disabilities in key areas of daily living. Accessible Taxicab – A passenger vehicle that is an accessible vehicle and that is licensed as a taxicab by a municipality. Accessible Transportation – Barrier-free transportation for people with disabilities, including people with mobility challenges. Active Transportation – Non-motorized travel, including walking, cycling and rollerblading. The active transportation network includes sidewalks, crosswalks, designated road lanes and off-road trails to accommodate active transportation. Alternative Games Route Network – Short-term contingency routes that will maintain reliable journeys if a primary GRN route is disrupted. Americas Paralympic Committee (APC) – Governing body for the Parapan American Games, part of the International Paralympic Committee. Background demand – non-Games related travel (e.g. commuters, freight, leisure trips) BIXI – City of Toronto’s public bicycle sharing system. Bus Rapid Transit (BRT) – Similar to light rail transit operating predominantly on protected right-of-way, separate from other traffic, but using advanced bus technology. Business as Usual (BAU) traffic conditions – 2015 summer service levels and conditions that would be expected without the Games occurring. Business Improvement Areas (BIAs) – Local commercial property owners and tenants work together to form areas which enhance the safety, look and feel of their neighbourhoods to attract more visitors and to draw new businesses to their area. Version 4.2 – February 2014 Let’s Go: Toronto 2015 Pan Am/Parapan Am Games Strategic Framework for Transportation Core Games Route Network – The main required network of roads that will be used by Games accredited vehicles to transport the Games Family between the airport, the CIBC Pan Am/Parapan Am Athletes’ Village accommodation and the larger, most frequently-used venues. Conventional Transit System – Public passenger bus and rail transportation services that typically operate on fixed routes and schedules, excluding specialized transit services. Emergency Management Ontario (EMO) – A branch of the Ministry of Community Safety and Correctional Services, responsible for promoting, developing and maintaining emergency management programs and response plans. Exurban – Geographic area outside the urban and suburban areas of the GTHA. Fixed-Route Transit System – See Conventional Transit System. Games or Pan Am/Parapan Am Games – The Pan Am Games from July 10-26th, 2015 and the Parapan Am Games from August 7-14th, 2015 scheduled to take place in the Greater Golden Horseshoe. Games Family – Pam Am/Parapan Am athletes and team officials; International federations and dignitaries; Technical officials; Accredited media, including press and broadcast; Games partners who provide sponsorship and marketing. Games Mobility Hubs – Key points of interchange to existing transit services, the rapid transit network and transit services to Games venues. Games Route Network (GRN) – A series of roads linking CIBC Pan Am/Parapan Am Athletes’ Village, Games venues, Toronto Pearson International Airport, satellite accommodation and Games Family accommodation to provide predictable and reliable travel for Games Family. Games-time – The period of time in which the Pan Am/Parapan Am Games take place and the different travel patterns that will occur during the event (including torch relay). Games Traffic – Demand on the road network resulting from Games Family, spectators and Games workforce. Games Transit Network (GTN) – A transit network which provides clear linkages to event venues. Games Workforce – Accredited TO2015 staff, contractors and volunteers that support the operation of the Games. There will be approximately 17,500 volunteers for Pan Am Games and 13,000 volunteers for Parapan Am Games. Version 4.2 – February 2014 Let’s Go: Toronto 2015 Pan Am/Parapan Am Games Strategic Framework for Transportation GO Transit – A regional public transit system for the Greater Toronto and Hamilton Area, with rail and bus routes extending to communities across the Greater Golden Horseshoe. Greater Golden Horseshoe (GGH) – The geographic area of Southern Ontario, which lies at the western end of Lake Ontario with outer boundaries stretching south to Lake Erie and north to Georgian Bay. Greater Toronto Airports Authority (GTAA) – Responsible for the operation and maintenance of Toronto Pearson International Airport – Canada’s largest and busiest airport. Greater Toronto and Hamilton Area (GTHA) – The metropolitan region encompassing the City of Toronto, the four surrounding Regional Municipalities (Durham, Halton, Peel and York) and the City of Hamilton. Gross Venue Capacity - Total spectator capacity of a venue. High-Occupancy-Vehicle (HOV) Lanes – A roadway lane designated for use only by vehicles with a specified minimum number of occupants, usually two or three. Most HOV lanes allow bus access and some allow taxi, bicycle, or vehicles with "green" license plates. International Paralympic Committee (IPC) – Governing body for the Parapan Am Games. Integrated Security Unit (ISU) – The ISU was established and is led by the Ontario Provincial Police and consists of seven other partner municipal police services which are collectively tasked with leading the security coordination and planning for the 2015 Toronto Pan Am/Parapan Am Games. The ISU Mission Statement is to ‘Provide a safe and secure environment for the conduct of the Toronto 2015 Pan Am/Parapan Am Games while maintaining an open, accessible and authentic experience for athletes and attendees; aiming to minimize disruptions to residents, businesses and visitors’. The ISU partner services include: Durham Regional Police Service, Halton Regional Police Service, Hamilton Police Service, Niagara Regional Police Service, Ontario Provincial Police, Peel Regional Police, Toronto Police Service, York Regional Police. Metrolinx – Organization that plans and delivers regional transportation in the Greater Toronto Hamilton Area (GTHA); operating divisions and programs include: GO Transit, regional rail and bus services, Union Pearson Express, PRESTO, Smart Commute and the Transit Procurement Initiative Mobility Aid – Refers to devices used to facilitate the transportation, in a seated posture, of people with disabilities. Mobility Assistive Device – Refers to a cane, walker or similar aid. Version 4.2 – February 2014 Let’s Go: Toronto 2015 Pan Am/Parapan Am Games Strategic Framework for Transportation Multi-Party Agreement (MPA) – The Pan Am Games Multi-Party Agreement (MPA) sets out the service and funding responsibilities of various Games partners, including the Government of Canada, Government of Ontario, Canadian Olympic and Paralympic Committees, the City of Toronto and other municipalities and venue owners. Municipal Service Agreement (MSA) - As contemplated in section 19.1 d of the MPA, a Municipal Service Agreement defines funding responsibility and expectations for municipal services required for Games purposes which are incremental to the level of service normally provided by a municipality. Net Venue Capacity – Spectator capacity for a venue after removing 20% of Gross Venue Capacity for Games operations. Ontario Provincial Police (OPP) – The provincial police service for the Province of Ontario. Pan Am/Parapan Am Games Secretariat (PPAGS) – Provincial government body responsible for financial oversight, cross-government coordination and delivery of provincial responsibilities for the Games. Pan American Sports Organization (PASO) – The international organization which represents the National Olympic Committees of the North American and South American continents for the Games. Pan Am/Parapan Am Travel Demand Model (PANDM) – A multi-modal model that can provide predictive traffic volumes for all four groups of travellers, including Games Family, spectators, Games workforce and background traffic. PATH Network – Toronto’s underground pedestrian network. Pan Am/Parapan Am Transportation Team (PATT) – The team established by the Games key transportation partner organizations, including executive members of these organizations and the members of the senior technical advisory team that supports them. The PATT members include: Ministry of Transportation, Pan Am/Parapan Am Games Secretariat, Toronto 2015, Integrated Security Unit, Accessibility Directorate of Ontario, Toronto Police, Metrolinx, Toronto Transit Commission, City of Toronto, City of Hamilton and 22 other municipalities. PRESTO – An electronic, reloadable fare card for convenient fare payment on GTHA transit systems and in Ottawa on OC Transpo. Priority Lanes – Comprised of one existing lane on a multi-lane road that is set aside for certain vehicle types and separate from regular traffic. Vehicles that are candidates as priority vehicles include accredited Games Family vehicles, transit vehicles, and HOV general users. Road Races – Games competition events that take place on the road network; including: marathon, race walking, triathlon, road cycling and roller sports. Version 4.2 – February 2014 Let’s Go: Toronto 2015 Pan Am/Parapan Am Games Strategic Framework for Transportation Service Level – The measurement of performance of a transportation system in meeting overall goals which could include measures related to capacity, traffic flow, and safety. Smart Commute – A program of Metrolinx and the municipalities in the GTHA that works with employers to ease gridlock, improve air quality and reduce greenhouse gas emissions while making commuting less expensive and more enjoyable. Specialized Transit – An accessible, demand responsive, and flexible transit system that provides door-to-door service for persons with disabilities who are unable to use the conventional transit system. Spectators – People that attend a Pan Am/Parapan Am Games hosted event, includes ticketed and non-ticketed competition and non-competition events. Strategic Framework – The Pan Am/Parapan Am Games Strategic Framework for Transportation. Toronto 2015 Pan Am/Parapan Am Organizing Committee (TO2015) – The Games organizing committee for the Pan Am/Parapan Am Games. Toronto Transit Commission (TTC) – A public transportation agency that operates transit bus, streetcar, and rapid transit services in Toronto. Transportation Demand Management (TDM) – The application of strategies, interventions and policies to reduce travel demand or to redistribute this demand in the transportation system. For example, marketing and communication strategies and programs, traveller information and advice and to promote behavior change and modal or time shifts. Unified Transportation Coordination Centre (UTCC) – A facility for co-locating Games transportation partners to coordinate operational and information activities during the Games. Venue Games Route Network – Routes to more minor or distant venues. A number of these routes will be in use for only part of the Games period, corresponding to operations at respective venues Venue Transportation Working Group (VTWG) – A group led by TO2015 at the venue level to cooperatively plan and deliver transportation operations around a venue. Membership on each group includes TO2015, region, municipality, local and regional transit providers, MTO, ISU, local police, fire and emergency services. Version 4.2 – February 2014