Author Index Arnold SJ, 229 Germain R, 117 Manu FA, 79 Atuahene-Gima K, 93 Gilbert FW, 134 McIntyre FS, 134 Greenley GE, 105 Reidenbach RE, 17 Babin BJ, 201 Robin DP, 17 Biemans WG, 29 Handelman J, 229 Boyt T, 179 Hartline MD, 207 Schuler D, 179 Brazeal DV, 55 Hu MY, 129, 165 Sriram V, 79 Hubbard R, 153 Carlson L, 253 Taher A, 217 Chen H, 165 Tigert DJ, 229 Johnston WJ, 1 Cordell VV, 41 Toh RS, 129 Jones KC, 207 Trappey RJ Ill, 189 Darden WR, 177, 201 Dorsch MJ, 253 Kieschnik RL Jr, 41 Vetter DE, 153 Wongtada N, 41 Finn A, 241 Leigh TW, 217 Woodside AG, 189 Forrest PJ, 17 Lewin JE, 1 Foxall GR, 105 Louviere JJ, 241 Yasin M, 69 French WA, 217 Lusch RF, 179 Young JA, 134 Journal of Business Research 35, 267 (1996) © 1996 Elsevier Science Inc. ISSN 0148-2963/96/$15.00 655 Avenue of the Americas, New York, NY 10010 Pil S0148-2963(96)00014-7 Subject Index ACCOUNTING in Diary Panels: Impact of Some Demographic Factors An Empirical Comparison of Published Replication Research and Behavioral Characteristics on Systematic in Accounting, Economics, Finance, Management, and Attrition, 129 Marketing, 153 AUGMENTED RETAIL SERVICES AD MANAGERS Augmented Retail Services: The Lifetime Value of The Perceived Importance of an Ethical Issue as an Influence Affection, 217 on the Ethical Decision-making of Ad Managers, 17 AUTONOMOUS UNIT MANAGERS ACHIEVEMENT Managing an Entrepreneurial Organizational Environment: A Entrepreneurial Effectiveness and Achievement in Arab Discriminant Analysis of Organizational and Individual Culture: New Evidence to Rekindle Interest in an Old Differences between Autonomous Unit Managers and Predictor, 69 Department Managers, 55 AFFECTION BEHAVIORAL CHARACTERISTICS Augmented Retail Services: The Lifetime Value of Natural Mortality and Participation Fatigue as Potential Biases Affection, 217 in Diary Panels: Impact of Some Demographic Factors and Behavioral Characteristics on Systematic AGGREGATE CONSIDERATION Attrition, 129 Shopping Center Image, Consideration, and Choice: Anchor Store Contribution, 241 BIAS Natural Mortality and Participation Fatigue as Potential Biases ALLIANCES in Diary Panels: Impact of Some Demographic Factors An Investigation of Relationalism across a Range of and Behavioral Characteristics on Systematic Marketing Relationships and Alliances, 134 Attrition, 129 ANCHOR STORES CHINA Shopping Center Image, Consideration, and Choice: Anchor An Empirical Analysis of Factors Explaining Foreign Joint Store Contribution, 241 Venture Performance in China, 165 ARAB CULTURE CO-MARKETING ALLIANCES Entrepreneurial Effectiveness and Achievement in Arab An Investigation of Relationalism across a Range of Culture: New Evidence to Rekindle Interest in an Old Marketing Relationships and Alliances, 134 Predictor, 69 COMMUNITY CHARITY SUPPORT ATMOSPHERICS Organizational Legitimacy and Retail Store Patronage, 229 Good and Bad Shopping Vibes: Spending and Patronage Satisfaction, 201 COMPETITION Consumer and Nonconsumer Stakeholder Orientation in ATTITUDE U.K. Companies, 105 Counterfeit Purchase Intentions: Role of Lawfulness Attitudes Customer Portfolio Analysis among Competing Retail and Product Traits as Determinants, 41 Stores, 189 Customer Portfolio Analysis among Competing Retail Stores, 189 CONSUMER BEHAVIOR Consumer and Nonconsumer Stakeholder Orientation in ATTRITION BIAS U.K. Companies, 105 Natural Mortality and Participation Fatigue as Potential Biases Counterfeit Purchase Intentions: Role of Lawfulness Attitudes Journal of Business Research 35, 269-273 (1996) © 1996 Elsevier Science Inc. ISSN 0148-2963/96/$15.00 655 Avenue of the Americas, New York, NY 10010 Pil SO148-2963(96)00016-3 270 J Busn Res Subject Index 1996:35:269-273 and Product Traits as Determinants, 41 Discriminant Analysis of Organizational and Individual Shopping Center Image, Consideration, and Choice: Anchor Differences between Autonomous Unit Managers and Store Contribution, 241 Department Managers, 55 CONTENT ANALYSIS DEPARTMENT STORE SHOPPERS An Empirical Comparison of Published Replication Research Organizational Legitimacy and Retail Store Patronage, 229 in Accounting, Economics, Finance, Management, and Marketing, 153 DETERMINANTS Counterfeit Purchase Intentions: Role of Lawfulness Attitudes CONTEXT and Product Traits as Determinants, 41 The Role of Context and Structure in Radical and Incremental Logistics Innovation Adoption, 117 DEVELOPING COUNTRIES An Empirical Analysis of Factors Explaining Foreign Joint COST Venture Performance in China, 165 The Role of Context and Structure in Radical and Incremental Logistics Innovation Adoption, 117 DIARY PANELS Natural Mortality and Participation Fatigue as Potential Biases COUNTERFEIT LAWFULNESS ATTITUDES in Diary Panels: Impact of Some Demographic Factors Counterfeit Purchase Intentions: Role of Lawfulness Attitudes and Behavioral Characteristics on Systematic and Product Traits as Determinants, 41 Attrition, 129 COUNTERFEIT PURCHASE INTENTIONS DIMENSIONALITY OF IMAGE Counterfeit Purchase Intentions: Role of Lawfulness Attitudes Shopping Center Image, Consideration, and Choice: Anchor and Product Traits as Determinants, 41 Store Contribution, 241 CROSS-FERTILIZATION DISCRIMINANT ANALYSIS Organizational Networks: Toward a Cross-Fertilization Managing an Entrepreneurial Organizational Environment: A between Practice and Theory, 29 Discriminant Analysis of Organizational and Individual Differences between Autonomous Unit Managers and CUSTOMER EQUITY A Transaction Approach to Understanding and Managing Department Managers, 55 Customer Equity, 253 ECONOMICS CUSTOMER PORTFOLIO ANALYSIS An Empirical Comparison of Published Replication Research Customer Portfolio Analysis among Competing Retail in Accounting, Economics, Finance, Management, and Stores, 189 Marketing, 153 CUSTOMERS EMOTIONS Augmented Retail Services: The Lifetime Value of Good and Bad Shopping Vibes: Spending and Patronage Affection, 217 Satisfaction, 201 Employees as Customers: The Role of Social Controls and Employee Socialization in Developing Patronage, 179 EMPIRICAL ANALYSIS Good and Bad Shopping Vibes: Spending and Patronage An Empirical Analysis of Factors Explaining Foreign Joint Satisfaction, 201 Venture Performance in China, 165 DECENTRALIZATION An Empirical Comparison of Published Replication Research The Role of Context and Structure in Radical and in Accounting, Economics, Finance, Management, and Incremental Logistics Innovation Adoption, 117 Marketing, 153 DECISION-MAKING EMPLOYEES The Perceived Importance of an Ethical Issue as an Influence Consumer and Nonconsumer Stakeholder Orientation in on the Ethical Decision-making of Ad Managers, 17 U.K. Companies, 105 Employee Performance Cues in a Hotel Service Environment: DEFECTORS Influence on Perceived Service Quality, Value, and Customer Portfolio Analysis among Competing Retail Word-of-Mouth Intentions, 207 Stores, 189 DEMOGRAPHIC FACTORS ENTREPRENEURS Natural Mortality and Participation Fatigue as Potential Biases Entrepreneurial Effectiveness and Achievement in Arab in Diary Panels: Impact of Some Demographic Factors Culture: New Evidence to Rekindle Interest in an Old and Behavioral Characteristics on Systematic Predictor, 69 Managing an Entrepreneurial Organizational Environment: A Attrition, 129 Discriminant Analysis of Organizational and Individual DEPARTMENT MANAGERS Differences between Autonomous Unit Managers and Managing an Entrepreneurial Organizational Environment: A Department Managers, 55 Ba SP2 Ant ait C SeSt SEs Oe rate NO Ceesa x25 SD ST 7 TY CSL ee aE See ee POE eg ee ee Se ee ee Subject Index J Busn Res 271 1996:35:269-273 ENVIRONMENT Market Orientation and Innovation, 93 Innovation, Marketing Strategy, Environment, and The Role of Context and Structure in Radical and Performance, 79 Incremental Logistics Innovation Adoption, 117 ETHICS INTEGRATION The Perceived Importance of an Ethical Issue as an Influence Organizational Buying Behavior: Toward an Integrative on the Ethical Decision-making of Ad Managers, 17 Framework, 1 The Role of Context and Structure in Radical and EXCHANGE RELATIONSHIPS Incremental Logistics Innovation Adoption, 117 An Investigation of Relationalism across a Range of Marketing Relationships and Alliances, 134 JORDAN Employees as Customers: The Role of Social Controls and Entrepreneurial Effectiveness and Achievement in Arab Employee Socialization in Developing Patronage, 179 Culture: New Evidence to Rekindle Interest in an Old Predictor, 69 EXTENSION RESEARCH An Empirical Comparison of Published Replication Research JUST-IN-TIME RELATIONSHIPS in Accounting, Economics, Finance, Management, and An Investigation of Relationalism across a Range of Marketing, 153 Marketing Relationships and Alliances, 134 FINANCE An Empirical Comparison of Published Replication Research LIFETIME VALUE Augmented Retail Services: The Lifetime Value of in Accounting, Economics, Finance, Management, and Marketing, 153 Affection, 217 FOREIGN JOINT VENTURES LOCATION An Empirical Analysis of Factors Explaining Foreign Joint Organizational Legitimacy and Retail Store Patronage, 229 Venture Performance in China, 165 LOGISTICS INNOVATION ADOPTION FRONTDOOR GREETERS The Role of Context and Structure in Radical and Organizational Legitimacy and Retail Store Patronage, 229 Incremental Logistics Innovation Adoption, 117 GLOBAL MARKETPLACE LONG-TERM SUCCESS Entrepreneurial Effectiveness and Achievement in Arab A Transaction Approach to Understanding and Managing Culture: New Evidence to Rekindle Interest in an Old Customer Equity, 253 Predictor, 69 Organizational Networks: Toward a Cross-Fertilization LOYALTY between Practice and Theory, 29 Good and Bad Shopping Vibes: Spending and Patronage Satisfaction, 201 GOODS AND SERVICES Employees as Customers: The Role of Social Controls and MALLS Employee Socialization in Developing Patronage, 179 Good and Bad Shopping Vibes: Spending and Patronage Satisfaction, 201 HOTEL SERVICE ENVIRONMENT Employee Performance Cues in a Hotel Service Environment: MANAGEMENT Influence on Perceived Service Quality, Value, and An Empirical Comparison of Published Replication Research Word-of-Mouth Intentions, 207 in Accounting, Economics, Finance, Management, and Marketing, 153 IMAGE RATINGS Employee Performance Cues in a Hotel Service Environment: Shopping Center Image, Consideration, and Choice: Anchor Influence on Perceived Service Quality, Value, and Store Contribution, 241 Word-of-Mouth Intentions, 207 Managing an Entrepreneurial Organizational Environment: A INFORMATIVE ALTERNATIVES Discriminant Analysis of Organizational and Individual Augmented Retail Services: The Lifetime Value of Differences between Autonomous Unit Managers and Affection, 217 Department Managers, 55 Organizational Networks: Toward a Cross-Fertilization INNOVATION between Practice and Theory, 29 Innovation, Marketing Strategy, Environment, and The Perceived Importance of an Ethical Issue as an Influence Performance, 79 on the Ethical Decision-making of Ad Managers, 17 Managing an Entrepreneurial Organizational Environment: A Shopping Center Image, Consideration, and Choice: Anchor Discriminant Analysis of Organizational and Individual Store Contribution, 241 Differences between Autonomous Unit Managers and A Transaction Approach to Understanding and Managing Department Managers, 55 Customer Equity, 253 272 J Busn Res Subject Index 1996:35:269-273 MARKETING MANAGERS PATRONAGE The Perceived Importance of an Ethical Issue as an Influence Employees as Customers: The Role of Social Controls and on the Ethical Decision-making of Ad Managers, 17 Employee Socialization in Developing Patronage, 179 Good and Bad Shopping Vibes: Spending and Patronage MARKETING RELATIONSHIPS Satisfaction, 201 An Empirical Comparison of Published Replication Research Organizational Legitimacy and Retail Store Patronage, 229 in Accounting, Economics, Finance, Management, and Marketing, 153 PERCEIVED IMPORTANCE OF AN ETHICAL ISSUE An Investigation of Relationalism across a Range of The Perceived Importance of an Ethical Issue as an Influence Marketing Relationships and Alliances, 134 on the Ethical Decision-making of Ad Managers, 17 MARKETING STRATEGY PERCEIVED SERVICE QUALITY Innovation, Marketing Strategy, Environment, and Employee Performance Cues in a Hotel Service Environment: Performance, 79 Influence on Perceived Service Quality, Value, and Word-of-Mouth Intentions, 207 MARKET ORIENTATION Market Orientation and Innovation, 93 PERFORMANCE Employee Performance Cues in a Hotel Service Environment: NATURAL MORTALITY Influence on Perceived Service Quality, Value, and Natural Mortality and Participation Fatigue as Potential Biases Word-of-Mouth Intentions, 207 in Diary Panels: Impact of Some Demographic Factors Innovation, Marketing Strategy, Environment, and and Behavioral Characteristics on Systematic Performance, 79 Attrition, 129 PRACTITIONER-ORIENTED APPROACH NETWORK THEORY Organizational Networks: Toward a Cross-Fertilization Organizational Networks: Toward a Cross-Fertilization between Practice and Theory, 29 between Practice and Theory, 29 PRICE NONALLIANCE EXCHANGES Organizational Legitimacy and Retail Store Patronage, 229 An Investigation of Relationalism across a Range of Marketing Relationships and Alliances, 134 PRODUCT NEWNESS Market Orientation and Innovation, 93 NONCONSUMER BEHAVIOR Consumer and Nonconsumer Stakeholder Orientation in PRODUCT TRAITS U.K. Companies, 105 Counterfeit Purchase Intentions: Role of Lawfulness Attitudes and Product Traits as Determinants, 41 ORGANIZATIONAL BUYING BEHAVIOR Organizational Buying Behavior: Toward an Integrative PUBLISHED REPLICATION RESEARCH Framework, 1 An Empirical Comparison of Published Replication Research in Accounting, Economics, Finance, Management, and ORGANIZATIONAL ENVIRONMENT Marketing, 153 Managing an Entrepreneurial Organizational Environment: A Discriminant Analysis of Organizational and Individual RADICAL INNOVATION Differences between Autonomous Unit Managers and The Role of Context and Structure in Radical and Department Managers, 55 Incremental Logistics Innovation Adoption, 117 ORGANIZATIONAL LEGITIMACY RELATIONALISM Organizational Legitimacy and Retail Store Patronage, 229 An Investigation of Relationalism across a Range of Organizational Networks: Toward a Cross-Fertilization Marketing Relationships and Alliances, 134 between Practice and Theory, 29 Customer Portfolio Analysis among Competing Retail Stores, 189 ORIENTATION Consumer and Nonconsumer Stakeholder Orientation in REMUNERATION U.K. Companies, 105 A Transaction Approach to Understanding and Managing Customer Equity, 253 PARTICIPATION FATIGUE Natural Mortality and Participation Fatigue as Potential Biases in Diary Panels: Impact of Some Demographic Factors REPEAT PATRONAGE Augmented Retail Services: The Lifetime Value of and Behavioral Characteristics on Systematic Affection, 217 Attrition, 129 PATRIOTIC DISPLAYS REPUTATION Organizational Legitimacy and Retail Store Patronage, 229 Organizational Legitimacy and Retail Store Patronage, 229 Subject Index J Busn Res 273 1996:35:269-273 RESOURCE INVESTMENTS STAKEHOLDER GROUPS Good and Bad Shopping Vibes: Spending and Patronage Consumer and Nonconsumer Stakeholder Orientation in Satisfaction, 201 U.K. Companies, 105 A Transaction Approach to Understanding and Managing Customer Equity, 253 STRUCTURE The Role of Context and Structure in Radical and RETAILING Incremental Logistics Innovation Adoption, 117 Augmented Retail Services: The Lifetime Value of Affection, 217 SUPERMARKETS Introduction: Special Issue on Cutting Edge Research in Customer Portfolio Analysis among Competing Retail Retailing, 177 Stores, 189 Organizational Legitimacy and Retail Store Patronage, 229 A Transaction Approach to Understanding and Managing SYMBOLIC ACTS Customer Equity, 253 Organizational Legitimacy and Retail Store Patronage, 229 RESOURCES TEAMNET TOOLS A Transaction Approach to Understanding and Managing Organizational Networks: Toward a Cross-Fertilization Customer Equity, 253 between Practice and Theory, 29 SAMPLE REPRESENTATIVENESS TRADITIONAL SUPPLY AGREEMENTS Natural Mortality and Participation Fatigue as Potential Biases An Investigation of Relationalism across a Range of in Diary Panels: Impact of Some Demographic Factors Marketing Relationships and Alliances, 134 and Behavioral Characteristics on Systematic Attrition, 129 TRANSACTION APPROACH A Transaction Approach to Understanding and Managing SATISFACTION Customer Equity, 253 Entrepreneurial Effectiveness and Achievement in Arab Culture: New Evidence to Rekindle Interest in an Old UNIONS Predictor, 69 Consumer and Nonconsumer Stakeholder Orientation in Good and Bad Shopping Vibes: Spending and Patronage U.K. Companies, 105 Satisfaction, 201 UNITED KINGDOM COMPANIES SHARE OF CHOICE Consumer and Nonconsumer Stakeholder Orientation in Shopping Center Image, Consideration, and Choice: Anchor U.K. Companies, 105 Store Contribution, 241 VALUE Employee Performance Cues in a Hotel Service Environment: SHOPPING CENTER IMAGE Influence on Perceived Service Quality, Value, and Shopping Center Image, Consideration, and Choice: Anchor Word-of-Mouth Intentions, 207 Store Contribution, 241 Organizational Legitimacy and Retail Store Patronage, 229 A Transaction Approach to Understanding and Managing SHOPPING MOODS Customer Equity, 253 Good and Bad Shopping Vibes: Spending and Patronage Satisfaction, 201 VALUE/COST ALTERNATIVES Augmented Retail Services: The Lifetime Value of SOCIAL CONTROLS Affection, 217 Employees as Customers: The Role of Social Controls and Employee Socialization in Developing Patronage, 179 VERTICAL SUPPLY ALLIANCES Introduction: Special Issue on Cutting Edge Research in An Investigation of Relationalism across a Range of Retailing, 177 Marketing Relationships and Alliances, 134 SPECIALIZATION WAL-MART The Role of Context and Structure in Radical and Organizational Legitimacy and Retail Store Patronage, 229 Incremental Logistics Innovation Adoption, 117 WORD-OF-MOUTH INTENTIONS SPENDING Employee Performance Cues in a Hotel Service Environment: Good and Bad Shopping Vibes: Spending and Patronage Influence on Perceived Service Quality, Value, and Satisfaction, 201 Word-of-Mouth Intentions, 207