tTHE w ISSN 0099-1333 Vol.22,No.6 * JoURNALor Academic nBRARlANSHIP November 1996 INDEX Volume 22, 1996 Editors: EDITOR-IN-CHIEF Peter Hemon, Simmons College, Boston EDITOR Gloriana St Clair The Pennsylvania State University Columns Editors: MANAGING TECHNOLOGY Charles B. Lowry, University of Maryland, College Park VISIONS Don L. Bosseau, San Diego State University Susan K. Martin, Georgetown University INFORMATION POLICY Robert E. Dugan, Wesley College Peter Hemon BOOKREVEIWS Christy Zlatos, Washington State University Peter Hemon JAL GUIDE TO PROFESSIONAL LITERATURE Ellen Altman & Allen Pratt JAL GUIDE TO SOFTWARE, COURSEWARE, & CD-ROM Allen Smith, Simmons College, Boston Copyright © 1996 JAI Press Inc. All rights of reproduction in any form reserved. tTHE 'y ISSN 0099-1333 Vol. 22, No. 6 , JOURNALOF Academic UBRARIANSHIP November 1996 Editorial Board: REVIEWERS: Nicholas C Burkel, Marquette University Karyle Sue Butcher Oregon State University Ronald E Dow, University of Rochester Donald G. Frank, Georgia Institute of Technology William Gosling, University of Michigan Larry Hardesty, Austin College Eddy Hogan, California State University Cheryl LaGuardia, Harvard University Laurie S. Linsley. Seminole Community College Cheryl Metoyer-Duran, University of California, Riverside Sarah M. Pritchard, Smith College Carlen Ruschoff Georgetown University Helen H. Spalding, University of Missouri-Kansas City Jack Sulzer The Pennsylvania State University Office of Publication Editorial Office: Peter Hemon Simmons (College 300 The Fenway Boston, MA 02115-5898 Phone: 617-521-2794 Fax: 617-521-3192 E-mail: <[email protected]> Submit Articles to: Gloriana St. Clair c/o E506 Pattee Library The Pennsylvania State University Libraries Universit> Park, PA 16802 Phone: 814-865-1858 Fax: 814-865-3665 E-mail: <[email protected]> JAL Homepage: http: //www.wesley.edu/jal/jalhomep.htm Advertising Correspondence: Address all correspondence to: Miranda Garside, JAI Press Inc., 2621 Oakland Drive, Kalamazoo, MI 49008, (616) 385-3306, Fax: (616) 385-4742. JAL is indexed in Aslib Current Awareness Abstracts, Current Contents, Current Index to Journals in Education (CUE), Education Index, Information Science Abstracts, Library & Information Science Abstracts, Library Literature, and Social Sciences Citation 7 The Journal of Academic Librarianship Volume 22,1996 INDEX ARTICLES "Changing Lanes on the Government Information Highway" (Informa¬ tion Policy, edited by Robert E. Dugan & Peter Hernon), 22(5): 378- 381 (Joan F. Cheverie & Judith F. Trump) Author/Title "Changing the Concept and Measure of Service Quality in Academic Libraries," 22(3); 181-190 (Danuta A. Nitecki) Cheverie, Joan R, "Changing Lanes on the Government Information High¬ A way" (Information Policy, edited by Robert E. Dugan & Peter Her¬ non), 22(5): 378-381 "Access in the Killer Application" (Managing Technology, edited by Cheverie, Joan R; see Robert E. Dugan ("The Nil") Charles B. Lowry), 22(5); 371-375 (Peter Lyman) "Collection Development—Evaluation," 22(4): 273-278 (Dennis R Carri- "Achieving Community Borrower Compliance with an Urban University gan) Library's Circulation Policies," 22(6): 435-439 (Metta Nicewarner & "Collection Development in an Interdisciplinary Context," 22(3); 195- Matthew Simon) 200 (Myoung Chung Wilson & Hendrik Edelman) "Archiving Human Rights: A Paradigm for Collection Development," "Collection Evaluation for Interdisciplinary Fields; A Comprehensive 22(2): 87-96 (Bruce R Montgomery) Approach 22(4): 279-284 (Cynthia Dob%n, Jeffrey D. Kushowski, & "Assessing the Academic Networked Environment"(Managing Tech¬ Kristin H. Gerhard) nolog, edited by Charles B. Lowry), 22(4): 285-289 (Charles R. "The Complexity of Information Retrieval; A Hypothetical Example," McClure & Cynthia Lopata) 22(2): 111-117 OohnM Budd) Auchter, Dorothy; see Susan Wehmeyer Cook, Kim; see Susan Weaver "Auditing an Academic Library Book Collection," 22(4); 267-272 (Jack E. "Core Competencies: Strategic Thinking about the Work We Choose to Kiger & Kenneth Wise) Do" (Perspectives on ...) 22(4): 300-302 (Susan Jurow) "Creating a University Web in a Team Environment" (Perspectives on B ...), 22(4): 302-305 Oeanne Davidson and Cherie Rusk) "Cycles, A Crystal Ball, and the Telecommunications Act of 1996 —Been Banks, Julie, "Library Luncheon and Update: Teaching Faculty about There, Done That," (Information Policy, edited by Robert E. Dugan New Technology" (Managing Technology, edited by Charles B. & Peter Hernon), 22(6): 457-461 (Robert E. Dugan, Jennifer L. Lowry), 22(2): 128-130 Souza, and Timothy V Cash) "Bibliogiaphic Instruction? More Than Ever!" (Visions, edited by Don L. Bosseau & Susan K. Martin), 22(3): 212-213 (Michael Perkins) D Bosseau, Don L., "Reflections of Change: Emerging Titles and Responsi¬ bilities" (Visions, edited by Don L. Bosseau & Susan K. Martin), Davidson, Jeanne, "Creating a University Web in a Team Environment" 22(6): 455-456 (Don L. Bosseau) (Perspectives on ...), 22(4): 302-305 Bradigan, Pamela S., "Evaluation of Academic Librarians' Publications for "The Death of Quality Cataloging: Does It Make a Difference for Library Tenure and Initial Promotion," 22(5): 360-365 Users?" (Perspectives on ...), 22(4): 306-307 Ooseph C. Harmon) Budd, John M, "The Complexity of Information Retrieval; A Hypothetical "Designing a Conservation Treatment Facility: Charting a Course into a Example," 22(2): 111-117 Less Familiar Region of Planning for Libraries," 22(2): 97-1-104 (Cor¬ Butler, Brett, "Electronic Course Reserves and Digital Libraries: Progenitor don Rowley & Ivan Hanthorn) and Prognosis," 22(2); 124-127 "Desperately Seeking Citations: Uncovering Faculty Assumptions about the Undergraduate Research Process," 22(3): 201-208 (Gloria J. c Leckie) "Developing New Roles for Paraprofessionals in Cataloging," 22(1): 26- Calvert, Philip J.; see Peter Hernon ("Methods for...") 32 (Mary M Rider) Carder, Linda; see Julie Banks Dobson, Cynthia, "Collection Evaluation for Interdisciplinary Fields: A Carrigan, Dennis R, "Collection Development—Evaluation," 22(4): 273- Comprehensive Approach" 22(4): 279-284 278 Doepker, Bonnie, "Letter to the Editor," 22(4): 308 Cash Timothy V; see Robert E. Dugan ("Cycles...") Drake, Miriam, "Technohype and the Book," 22(1): 9-10 November 19% 491 Dugan, Robert E., "Cycles, A Crystal Ball, and the Telecommunications Hernon, Peter, "Service Quality in Libraries and Treating Users as Cus¬ Act of 1996 —Been There, Done That," (Information Policy, edited tomers and Non-Users as Lost or Never-Gained Customers" (Edito¬ by Robert E. Dugan & Peter Hernon), 22(6): 457-461 rial), 22(3); 171-172 Dugan, Robert E., "Get Involved: 'Write' Us What You Think!" (Informa¬ Hernon; see Gloriana St. Clair tion Policy, edited by Peter Hernon & Robert E. Dugan), 22(1): ST¬ Hirshon, Arnold, "Letter to the Editor," 22(5): 392 BS Hirshon, Arnold; see Susan Wehmeyer Dugan, Robert E., "The Nil; For the Public Good" (Information Policy, Hunt, Leta, "Project ISLA; A Space/Time/Full-text/Format Search and edited by Robert E. Dugan & Peter Hernon), 22(2): 133-141 Retrieval System Designed by End Users," 22(6): 440-449 Dunkle, Clare B., "Outsourcing the Catalog Department; A Meditation Hunter, Karen, "Publishing for a Digital Library—What Did TULIP Teach Inspired by the Business and Library Literature," 22(1): 33-43 Us?" (Managing Technology, edited by Charles B. Lowry), 22(3): 209-211 E I Edelman, Hendrik; see Myoung Chung Wilson "Electronic Course Reserves and Digital Libraries: Progenitor and Progno¬ "Improving Quality" (Editorial), 22(6): 421-422 (Gloriana St. Clair and sis," 22(2): 124-127 (Brett Butler) Peter Hernon) "The E-RBR: Confirming the Technology and Exploring the Law of 'Elec¬ Intner, Sheila S., "Letter to the Editor," 22(6): 466 tronic Reserves:' Two Generations of the Digital Library System at the "Is It True What They Say?: The Library on a Credit Card," (Visions, SDSU Library," 22(2): 118-123 (Richard J. Goodram) edited by Don L. Bosseau & Susan K. Martin) ( 22(1): 51-52 (Lucy "Evaluation of Academic Librarians' Publications for Tenure and Initial Siefert Wegner) Promotion," 22(5): 360-365 (Pamela S. Bradigan & Carol A. Mularski) J c Jurow, Susan, "Core Competencies; Strategic Thinking about the Work Casaway, Laura N., "Libraries, Educational Institutions, and Copyright We Choose to Do" (Perspectives on ...) 22(4): 300-302 Proprietors: The First Collision on the Information Highway," 22(5): 337-344 K "Generational Change and the Niche for Librarians" (Perspectives on ...), 22(5): 385-386 (Stanley Wilder) Kiger, Jack E., "Auditing an Academic Library Book Collection," 22(4): 267-272 George, Jessica; see Carroll H. Varner Kunkel, Lilith R.; see Susan Weaver Gerhard, Kristin H.; see Cynthia Dobson Kushkowski, Jeffrey; see Cynthia Dobson "Get Involved: 'Write' Us What You Think!" (Information Policy, edited by Peter Hernon & Robert E. Dugan), 22(1): 53-55 (Robert E. Dugan) L Gilroy, Angele A., "Telecommunications Regulatory Reform" (Informa¬ Lambert, Dennis K., "Letter to the Editor," 22(6): 466 tion Polic7, edited by Robert E. Dugan and Peter Hernon), 22(4): 293-298 "Leadership and the Evolution of Academic Librarianship," 22(5): 345- 353 (Terrence Mech) Goodram, Richard J., "The E-RBR: Confirming the Technology and Leckie, Gloria J., "Desperately Seeking Citations: Uncovering Faculty Exploring the Law of 'Electronic Reserves:' Two Generations of the Assumptions about the Undergraduate Research Process," 22(3): Digital Library System at the SDSU Library," 22(2): 118-123 201-208 Crygierczyk, Natalia, "Utrecht Electronic Library: Planning an Ambitious "Lessons from Restructuring the Library," 22(4): 251-256 (Thomas W. Innovation" (Managing Technology, edited by Charles B. Lowry), Shaughnessy) 22(1); 45-50 "Letter to the Editor:" * (Bonnie Doepker), 22(4): 308 H * (Robert Hauptman), 22(3); 220-221 Hannah Stan A.; see Michael H. Harris * (Arnold Hirshon), 22(5): 392 * (Sheila S. Intner), 22(6); 466 Hanthorn, Ivan; see Cordon Rowley * (Dennis K. Lambert), 22(6): 466 Harmon, Joseph C., "The Death of Quality Cataloging: Does It Make a "Libraries and Digital Communication: Collision or Convergence?," Difference for Library Users?" (Perspectives on ...), 22(4): 306-307 22(1): 11-13 (Arthur R Young) Harris, Michael H., "'The Treason of the Librarians': Core Communica¬ "Libraries and Federal Information Policy" (Information Policy, edited tion Technologies and Opportunity Costs in the Information Era," 22 by Robert E. Dugan & Peter Hernon), 22(3): 214-218 (Charles R. (1); 3-8 McClure) Hauptman, Robert, "Letter to the Editor," 22(3): 220-221 "Libraries, Educational Institutions, and Copyright Proprietors: The First Hawbaker, A. Craig, "Periodical Ownership Versus Fulltext Online Collision on the Information Highway," 22(5): 337-344 (Laura N. Cas¬ Access: A Cost-Benefit Analysis," 22(2): 105-109 away) Hernon, Peter, "Methods for Measuring Service Quality in University "Library Instruction and Technology in a General Education 'Gateway' Libraries in New Zealand" (Perspectives on ...), 22(5); 387-391 Course: The Student's View," 22(5); 355-359 (Carroll H. Varner, Hernon, Peter, "Numbers, Numbers, and More Numbers" (Editorial), Vanette M Schwartz, & Jessica George) 22(4): 249-250 "Library Luncheon and Update: Teaching Faculty about New Technol¬ Hernon, Peter, "Our Pledge; Continued Change in the Pursuit of Excel¬ ogy" (Managing Technology, edited by Charles B. Lowry), 22(2): lence" (Editorial), 22(5); 335-336 128-130 (Julie Banks, Linda Carder, & Carl Pracht) Hernon, Peter, "Publishing Research" (Editorial), 22(1); 1-2 Lopata, Cynthia; see Charles R. McClure ("Assessing the ...") Hernon, Peter, "Scholarly Publishers on the World Wide Web" (Of Spe¬ Lyman, Peter, "Access in the Killer Application" (Managing Technology, cial Interest, 22(2): 142 edited by Charles B. Lowry), 22(5); 371-375 492 The Journal of Academic Librarianship M "Periodical Ownership Versus Fulltext Online Access: A Cost-Benefit Analysis," 22(2): 105-109 (A. Craig Hawbaker & Cynthia K. Wagner) "Maintaining the Cohesive Collection; The Case for the Local Cataloger" "Perspectives on the Americans with Disabilities Act: Accessibility of Aca¬ (Perspectives on ...), 22(6): 462-465 (Ruth Sheeran) demic Libraries to Visually Impaired Patrons," 22(5): 366-370 (David "Making Libraries More People Friendly: Lighting for a Computerized W Wilhelmus) World" (Perspectives on ...), 22(1): 56-57 (Peter Murphy) Pracht, Carl; see Julie Banks Marcum, Deanne B., "The Preservation of Digital Information" (Manag¬ "The Premise of Copyright, Assaults on Fair Use. and Royalty Use Fees," ing Technology, edited by Charles B. Lowry), 22(6); 451-454 22(1): 15-25 (Richard B. Schockmel) Martell, Charles, "Must It Be?" (Editorial), 22(2): 85-86 "The Preservation of Digital Information," (Managing Technology, Martin, Susan K., "The Need for Humor: Seeing the Other Point of View" edited by Charles B. Lowry), 22(6): 451-454 (Deanne B. Marcum). (Visions, edited by Don L. Bosseau & Susan K. Martin), 22(2): 131 "The Profession and Its Leaders: Mutual Responsibilities" (Visions, edited Martin, Susan K., "Organizing Collections within the Internet: A Vision for by Don L. Bosseau & Susan K. Martin), 22(5): 376-377 (Susan K. Access" (Visions, edited by Don L. Bosseau and Susan K. Martin), Martin) 22(4): 291-292 "Project ISLA: A Space/Time/Full-text/Format Search and Retrieval Sys¬ Martin, Susan K. "The Profession and Its Leaders: Mutual Responsibili¬ tem Designed by End Users," 22(6); 440-449 (Leta Hunt and Lucy S. ties," (Visions, edited by Don L. Bosseau & Susan K. Martin), 22(5): Wegner) 376-377 "Publishing for a Digital Library—What Did TULIP Teach Us?" (Manag¬ Mastenbroek, Onno; see Natalia Grygierczyk ing Technology, edited by Charles B. Lowry), 22(3): 209-211 (Karen McClure, Charles R. "Assessing the Academic Networked Environment" Hunter) (Managing Technology, edited by Charles B. Lowry), 22(4): 285- "Publishing Research" (Editorial), 22(1): 1-2 (Peter Hernon) 289 McClure, Charles R., "Libraries and Federal Information Policy" (Infor¬ Q mation Policy, edited by Robert E. Dugan & Peter Hernon), 22(3): 214-218 "Quality Reference Service: A Preliminary Case Study," 22(6); 423-429 Meet) Terrence, "Leadership and the Evolution of Academic Librarian- (John C. Stalker and Marjorie E. Murfin) ship," 22(5): 354-353 "Methods for Measuring Service Quality in University Libraries in New R Zealand" (Perspectives on ...), 22(5): 387-391 (Peter Hernon & "Reflections of Change: Emerging Titles and Responsibilities" (Visions, Philip J. Calvert) edited by Don L. Bosseau & Susan K. Martin), 22(6): 455-456 (Don Montgomery, Bruce R, "Archiving Human Rights: A Paradigm for Collec¬ L. Bosseau tion Development," 22(2): 87-96 Rider, Mary M, "Developing New Roles for Paraprofessionals in Catalog¬ Mularski, Carol A.; see Pamela S. Bradigan ing," 22(1): 26-32 Murfin, Marjorie E.; see John C. Stalker Rowley, Gordon, "Designing a Conservation Treatment Facility: Charting Murphy, Peter, "Making Libraries More People Friendly; Lighting for a a Course into a Less Familiar Region of Planning for Libraries," 22(2) Computerized World" (Perspectives on ...), 22 (1); 56-57 97-104 "Must It Be?" (Editorial), 22(2): 85-86 (Charles Martell) Rusk, Cherie; see Jeanne Davidson N s "The Need for Humor: Seeing the Other Point of View" (Visions, edited Savenije, Bas; see Natalia Grygierczyk by Don L. Bosseau & Susan K. Martin), 22(2); 131 (Susan K. Martin) "Saying WJiat We Will Do, and Doing What We Say: Implementing a Nicewarner, Metta, "Achieving Community Borrower Compliance with Customer Service Plan," 22(3); 173-180 (Susan Wehmeyer, Dorothy an Urban University Library's Circulation Policies," 22(6): 435-439 Auchter, & Arnold Hirshon) "The Nil: For the Public Good" (Information Policy, edited by Robert E. Schockmel, Richard B., "The Premise of Copyright, Assaults on Fair Use, Dugan & Peter Hernon), 22(2): 133-141 (Robert E. Dugan, Joan F. and Royalty Use Fees," 22(1); 15-25 Cheverie, & Jennifer L. Souza) "Scholarly Publishers on the World Wide Web" (Of Special Interest), Nitecki, Danuta A., "Changing the Concept and Measure of Service Qual¬ 22(2); 142 (Peter Hernon & John A. Shuler) ity in Academic Libraries," 22(3): 181-190 Schwartz, Vanette M; see Carroll H. Varner "Numbers, Numbers, and More Numbers" (Editorial), 22(4): 249-250 "Service Quality in Libraries and Treating Users as Customers and Non- (Peter Hernon) Users as Lost or Never-Gained Customers" (Editorial), 22(3): 171 -172 (Peter Hernon) 0 Shaughnessy, Thomas W, "Lessons from Restructuring the Library," 22: 251-256 "Organizing Collections within the Internet: A Vision for Access" Sheeran, Ruth "Maintaining the Cohesive Collection; The Case for the (Visions, edited by Don L. Bosseau and Susan K. Martin), 22(4): Local Cataloger" (Persp^ives on ...), 22(6); 462-465 291-292 (Susan K. Martin) Shuler, John A.; see Peter Hernon ("Scholarly Publishers...") "Our Pledge: Continued Change in the Pursuit of Excellence" (Editorial), Simon, Matthew; see Metta Nicewarner 22(5): 335-336 (Peter Hernon and Gloriana St. Clair) Snow, Richard, "Wasted Words: The Written Collection Development "Outsourcing the Catalog Department: A Meditation Inspired by the Policy and the Academic Library," 22(3): 191-194 Business and Library Literature," 22(1): 33-43 (Clare B. Dunkle) Souza, Jennifer L.; see Robert E. Dugan ("Cycles ...;" "The Nil") St. Clair, Gloriana, "Improving Quality" (Editorial), 22(6): 421-422 P St. Clair, Gloriana; see Peter Hernon ("Our Pledge") Perkins, Michael, "Bibliographic Instruction? More Than Ever!" (Visions, Stalker, John C., "Quality Reference Service: A Preliminary Case Study," edited by Don L. Bosseau & Susan K. Martin), 22(3): 212-213 22(6): 423-429 November 19% 493 Stebelman, Scott, "Taking Control of Continuing Education: The Forma¬ REVIEWS INDEX tion of a Reading Croup at George Washington University" (Perspec¬ tives on ...), 22(5): 382-385 This section covers both authors and titles of T works reviewed in the Book Review section of "Taking Control of Continuing Education: The Formation of a Reading Volume 22. Croup at George Washington University" (Perspectives on ...), 22(5): 382-385 (Scott Stebelman) A "Technohype and the Book," 22(1): 9-10 (Miriam Drake) Academic Libraries and Training (reviewed by Julie Voeick), 22(1): 59 "Telecommunications Regulatory Reform" (Information Policy, edited by Robert E. Dugan and Peter Hernon), 22(4): 293-298 (Angele A. Academic Libraries: Their Rationale and Role in American Higher Educa¬ Gilroy) tion (reviewed by Martin D. Runkle), 22(2): 114-115 "'The Treason of the Librarians': Core Communication Technologies and Advances in Library Administration and Organization (reviewed by Opportunity Costs in the Information Era," 22(1): 3-8 (Michael H. Stephen Paul Foster), 22(4): 311 Harris & Stan A. Hannah) Advances in Library Automation and Networking (reviewed by Charlene Trump, Judith F.; see Joan F. Cheverie ("Changing Lanes...") Hurt), 22(1): 59-60 "Type and Level of Position in Academic Libraries Related to Communi¬ Altman, Ellen; see Peter Hernon cation Behavior," 22: 257-266 (Hong Xu) AmRhein, Richard (reviewed by Harold B. Shill), 22(6): 470 Assessing the Academic Networked Environment: Strategies and Options u (reviewed by John Webb), 22(5): 395-396 Assessment in Practice: Putting Principles to Work on College Campuses "Utrecht Electronic Library: Planning an Ambitious Innovation" (Manag¬ (reviewed by Paul Coleman), 22(5): 396 ing Technology, edited by Charles B. Lowry), 22(1): 45-50 (Natalia At the Crossroads (reviewed by Allan D. Pratt), 22(3): 223 Crygierczyk, Onno Mastenbroek, & Bas Savenije) Avolio, Bruce J.; see Bernard M Bass V B Varner, Carroll H., "Library Instruction and Technology in a General Edu¬ Bailey, Charles W, Jr.; see Joe A. Hewitt cation 'Gateway' Course: The Student's View," 22(5): 355-359 Balderston, Frederick E. (reviewed by Gloria Werner), 22(4): 314 Banta, Trudy W. (reviewed by Paul Coleman), 22(5): 396 W Barclay, Donald (reviewed by Janet K. Chisman), 22(5): 401 Bass, Bernard M (reviewed by Jerry P Miller), 22(2): 146 Wagner, Cynthia K.; see A. Craig Hawbaker Bauer, David C. (reviewed by Joan M Hood), 22(3): 225 "Wasted Words: The Written Collection Development Policy and the Academic Library," 22(3): 191-194 (Richard Snow) Bentley, Stella; see Cheryl LaGuardia Weaver, Susan, "What Do College Freshmen Know? An Assessment of Bergquist, William H. (reviewed by Donald E. Riggs), 22(2): 149 Undergraduate Library Skills," 22(6): 430-434 Black, William K. (reviewed by Stephen L. Hupp), 22(5): 398-399 Wegner, Lucy Siefert, "Is It True What They Say?: The Library on a Credit Bloch R- Howard (reviewed by John Small), 22(5): 397-398 Card" (Visions, edited by Don L. Bosseau & Susan K. Martin), 22(1): Brief Tests of Collection Strength (reviewed by Charles A. Schwartz), 51-52 22(6): 469 Wegner, Lucy S.; see Leta Hunt c Wehmeyer, Susan, "Saying What We Will Do, and Doing What We Say: Implementing a Customer Service Plan," 22(3): 173-180 The Caxton Club, 1895-1995: Celebrating a Century of the Book in Chi¬ "What Do College Freshmen Know? An Assessment of Undergraduate cago (reviewed by Donald G. Davis, Jr.), 22(2): 145 Library Skills," 22(6): 430-434 (Susan Weaver, Lilith R. Kunkel, and Kim Cook) Cetron, Marvin J. (reviewed by Robert F. Rose), 22(1): 62 Wilder, Stanley, "Generational Change and the Niche for Librarians" (Per¬ Chen, Chiou-sen Dora (reviewed by Mary Ann Itoga), 22(5): 400-401 spectives on ...), 22(5): 385-386 Clark, Jon (reviewed by Mickey Zemon), 22(1): 60 Wilhelmus, David W, "Perspectives on the Americans with Disabilities Collection Development and Finance: A Guide to Strategic Library-Materi¬ Act: Accessibility of Academic Libraries to Visually Impaired Patrons," als Budgeting (reviewed by G. Edward Evans), 22(2): 145 22(5): 366-370 The Computer User's Survival Guide (reviewed by Robin Peek), 22(3): Wilson, Myoung Chung, "Collection Development in an Interdisciplinary 223-224 Context," 22(3): 195-200 Continuity and Transformation (reviewed by Harold B. Shill), 22(6): 470 Wise, Kenneth; see Jack E. Kiger Copyright Theft (reviewed by Christopher G. Lewis), 22(5): 396-397 Crime on Campus: Legal Issues and Campus Administration (reviewed by X Sharon L. Bostick), 22(2): 145-146 Cronin, Blaise (reviewed by Peter Hernon), 22(6): 472 Xu, Hong, "Type and Level of Position in Academic Libraries Related to Curzon, Susan Carol (reviewed by Norma Corral), 22(6): 471 Communication Behavior," 22(4): 257-266 Customer Service & Innovation in Libraries (reviewed by Peter Hernon), 22(6): 470-471 Y D Young, Arthur R, "Libraries and Digital Communication: Collision or Con¬ vergence?," 22(1): 11-13 Davies, Owen; see Marvin J. Cetron 494 The Journal of Academic Librarianship Deines-Jones, Courtney (reviewed by Joe Jax), 22(6); 471-472 J Dempsey, Lorcan (reviewed by Marianne Afifi), 22(6): 471 Diary of a Dream (reviewed by Megan Sniffin-Marinoff), 22(3): 224-225 Johnson, Sandra L. (reviewed by Edward R. Johnson), 22(3): 228-229 The Digital Economy: Promise and Peril in the Age of Networked Intelli¬ gence (reviewed by Walt Crawford), 22(5):397 K Document Delivery Services (reviewed by Kay Vyhnanek), 22(3); 224 Kazlauskas, Edward J.; see Carmel Maguire The Dynamics of Service (reviewed by Danuta A. Nitecki), 22(4); 311 -312 Kenna, Stephanie (reviewed by Sever Bordeianu), 22(3); 227 Knowledge-Based Systems for General Reference Work (reviewed by Cary E D. Barber), 22(1): 60-61 Eisenbeis, Kathleen (reviewed by Duncan M Aldrich), 22(3): 228 Knowledge without Boundaries: What America's Research Universities Can Do for the Economy, the Workplace, and the Community Ennis, Kathy (reviewed by Stanley P Hodge), 22(5); 398 (reviewed by Edward R. Johnson), 22(1): 61 Evaluating Library Instruction: Sample Questions, Forms, and Strategies for Practical Use (reviewed by A. Marissa Smith), 22(5): 397 L Evaluation of Reference and Adult Services Committee (American Library Association) (reviewed by David Ettinger), 22(4); 314 LaCuardia, Cheryl (reviewed by Jessica George), 22(4): 316 Law, Derek; see Lorcan Dempsey F Leonard-Barton, Dorothy (reviewed by Kathryn J. Deiss), 22(5); 401-402 Libraries and Student Assistants: Critical Links (reviewed by Stephen L. Feeney, Mary (reviewed by Kathy J. Anderson), 22(1): 63-64 Hupp), 22(5): 398-399 Fifteenth Anniversary Task Force (reviewed by Ann Schultis), 22(2): 147 The Library and Information Professional's Guide to the Internet (reviewed Finding Government Information on the Internet (reviewed by Gary Corn- by Margaret Rohdy), 22(5); 399 well), 22(4): 312 Library Information Technology and Networks (reviewed by Miriam A. Fossey, W. Richard; see Michael Clay Smith Drake), 22(1): 61-62 The Future Does Not Compute (reviewed by Eric Celeste), 22(4); 312-313 Library Instruction Revisited: Bibliographic instruction Comes of Age Future Libraries (reviewed by John Small): 22(5): 397-398 ((reviewed by R Steven Thomas), 22(5): 399-400 Literary Texts in an Electronic Age (reviewed by Edward Gaynor), 22(3); G 226-227 Lopata, Cynthia L.; see Charles R. McClure Garten, Edward D.; see Delmus E. Williams Glogowski, Maryruth Phelps (reviewed by Julie Voeick), 22(1): 59 M Grieves, Maureen; see Mary Feeney Groscb Audrey N. (reviewed by Miriam A. Drake), 22(1): 61-62 Maguire, Carmel (reviewed by Robert V Williams), 22(3): 225 Guidelines for College Libraries: Recommendations for Performance and Managing the Interview (reviewed by Norma Corral), 22(6): 471 Resourcing (reviewed by Stanley R Hodge), 22(5): 398 Managing Today's University (reviewed by Gloria Werner), 22(4): 314 Gurnsey, John (reviewed by Christopher G. Lewis), 22(5): 397-398 Martin, Lynne M (reviewed by R Steven Thomas), 22(5): 399-400 Gutek, Barbara A. (reviewed by Danuta A. Nitecki), 22(4): 311-312 Martin, Murray S. (reviewed by C. Edward Evans), 22(2); 145 Martin, Murray S. (reviewed by Sheila S. Intner), 22(3): 226 H Martin, Ron G. (reviewed by Allan W Bosch), 22(2); 148-149 Martorana, Janet; see Cheryl LaGuardia Hawthorne, Pat (reviewed by Allan W. Bosch), 22(2): 148-149 Mason, Ellsworth (reviewed by Robert S. Martin), 22(1): 62-63 Haywood, Trevor (reviewed by Charles R. McClure), 22(2): 146-147 Mastering Information in the New Century (reviewed by Robert F. Rose), Hernon, Peter (reviewed by Danuta Nitecki), 22(4): 314-315 22(1); 62 Hesse, Carla; see R. Howard Bloch Maxwell, Bruce (reviewed by John A. Shuler), 22(1): 64 Hewitt, Joe A.(reviewed by Charlene Hurt), 22(1): 59-60 Maxymuk, John (reviewed by Cary Cornwell), 22(4): 312 Hiom, Debra; see Gwyneth Tseng McCabe, Gerard B. (reviewed by Martin D. Runkle), 22(2): 144-145 The "How To" Grants Manual (reviewed by Joan M Hood), 22(3); 225 McClure, Charles R. (reviewed by John Webb), 22(5): 395-396 Human Resource Management and Technical Change (reviewed by Measuring Information: An Information Services Perspective (reviewed by Mickey Zemon), 22(1); 60 Terrence A. Brooks), 22(2): 147 Miller, Glenn (reviewed by Peter Hernon), 22(6): 470-471 I Mitchell, Eleanor (reviewed by Kay Vyhanek), 22(3): 2224 The Modern University: Its Present Status and Future Prospects (reviewed The Impact of Emerging Technologies on Reference Service and Biblio¬ by Jay K. Lucker), 22(2): 147-148 graphic Instruction (reviewed by Robert L. Battenfeld), 22(4): 313 Mowat, Ian; see Lorcan Dempsey Improving Organizational Effectiveness through Transformational Leader¬ ship (reviewed by Jerry R Miller), 22(2): 146 N Info-Rich, Info-Poor: Access and Exchange in the Global Information Soci¬ ety (reviewed by Charles R. McClure), 22(2): 146-147 Namus, Burt (reviewed by Bernard H. Holicky), 22(4): 317 Information for a New Age: Redefining the Librarian (reviewed by Ann Networking and the Future of Libraries 2 (reviewed by Marianne Afifi), Schultis), 22(2); 147 22(6): 471 Information Services for Innovative Organizations (reviewed by Robert V Networking in the Humanities (reviewed by Sever Bordeianu), 22(3): 227 Williams), 22(3): 225 Newby, Gregory B.; see Robin R Peek Issues in Collection Management (reviewed by Sheila S. Intner), 22(3): 226 November 1996 495 o Shronrock, Diana D. (reviewed by A. Marissa Smith), 22(5): 397 Silicon Snake Oil: Second Thoughts on the Information Highway O'Donnell, James J.; see Anne S. Okerson (reviewed by Steve McKinzie), 22(1): 62-63 Okerson, Anne S. (reviewed by Charles A. Schultz), 22(3): 229 Slywotzky, Adrian (reviewed by Susan Jurow), 22(4): 316-317 Once Upon a Campus: Lessons for Improving Quality and Productivity in Smith Michael Clay (reviewed by Sharon L. Bostick), 22(2): 145-146 Higher Education (reviewed by Maureen Pastine), 22(2): 148 Stigliani, Joan (reviewed by Robin Peek), 22(3): 223-224 Stoll, Clifford (reviewed by Steve McKinzie), 22(1): 62-63 P Successful Staff Development (reviewed by Mickey Zemon), 22(4): 315- 316 Peek, Robin P (reviewed by Alastair Smith), 22(5): 400 Sutton, Brect (reviewed by Edward Gaynor), 22(3): 226-227 Person, Ruth J.; see Gerard McCabe Piehl, Frank J. (reviewed by Donald G. Davis, Jr.), 22(2): 145 T Pitkin, Gary M (reviewed by Robert L. Battenfeld), 22(04): 313 Planning Additions to Academic Library Buildings: A Seamless Approach Tague-Sutcliffe, Jean (reviewed by Terrence A. Brooks), 22(2): 147 (reviewed by Allan W. Bosch), 22(2): 148-149 Talbott, Stephen L. (reviewed by Eric Celeste), 22(4): 312-313 Poulter, Alan; see Gwyneth Tseng Tapscott, Don (reviewed by Walt Crawford), 22(5): 397 Preparing Staff to Serve Patrons with Disabilities (reviewed by Joe Jax), Teaching Electronic Information Literacy: A How-To-Do-lt Manual 22(6): 471-472 (reviewed by Janet K. Chisman), 22(5): 401 Privatizing Government Information (reviewed by Duncan M Aldrich), Thomsen, Elizabeth (reviewed by B. Jane Scales), 22(6): 472 22(3): 228 Trotta, Marcia (reviewed by Mickey Zemon, 22(4): 315-316 Tseng, Gwyneth (reviewed by Margaret Rohdy), 22(5): 399 Q u Quality through Access: Access with Quality: The New Imperative for Higher Education (reviewed by Donald E. Riggs), 22(2): 149 The University of Colorado Library and Its Makers, 1876-1972 (reviewed by Robert S. Martin), 22(1): 63 R The Upside of Downsizing (reviewed by Jessica George), 22(4): 316 Reference and Collection Development on the Internet (reviewed by B. Jane Scales), 22(6): 472 V The Reference Assessment Manual (reviewed by David Ettinger), 22(4): The Value and Impact of Information (reviewed by Kathy J. Anderson), 314 22(1): 63-64 Reinventing the University: Managing and Financing Institutions of Higher Value Migration (reviewed by Susan Jurow), 22(4): 316-317 Education (reviewed by Edward R. Johnson), 22(3): 228-229 Van Fleet, Connie; see Courtney Deines-Jones Richardson, John V, Jr. (reviewed by Gary D. Barber), 22(1): 60-61 The Vision Retreat (reviewed by Bernard H. Holicky), 22(4): 317 Ross, Seamus; see Stephanie Kenna Rusk, Sean C.; see Sandra L. Johnson W s Walshok, Mary Lindenstein (reviewed by Edward R. Johnson), 22(1): 61 Walters, Sheila; see Eleanor Mitchell Scholarly Journals at the Crossroads: A Subversive Proposal for Electronic Publishing (reviewed by Charles A. Schultz), 22(3): 229 Warner, Robert M (reviewed by Megan Sniffin-Marinoff), 22(3): 224-225 Scholarly Publishing: The Electronic Frontier (reviewed by Alastair Smith), Washington Online: How to Access the Government Electronic Bulletin 22(5): 400 Boards (reviewed by John A. Shuler), 22(1): 64 The Scholar's Courtesy: The Role of Acknowledgement in the Primary Weir, Anthony D.; see Carmel Maguire Communication Process (reviewed by Peter Hernon), 22(6): 472 Wellsprings of Knowledge: Building and Sustaining the Sources of Innova¬ Serials Management: A Practical Guide (reviewed by Mary Ann Itoga), tion (reviewed by Kathryn J. Deiss), 22(5): 401-402 22(5): 400-401 White, Herbert S. (reviewed by Allan D. Pratt), 22(3): 223 Service Quality in Academic Libraries (reviewed by Danuta Nitecki), White, Howard D. (reviewed by Charles A. Schwartz), 22(6): 469 22(4): 314-315 Williams, Delmus E. (reviewed by Stephen Paul Foster), 22(4): 311 Seymour, Daniel (reviewed by Maureen Pastine), 22(2): 148 Writing-Across-The Curriculum and the Academic Library (reviewed by Sheridan, Jean (reviewed by Nancy A. Persons), 22(4): 317-318 I Nancy A. Persons), 22(4): 317-318 4% The Journal of Academic Librarianship