Lecture Notes in Information Systems and Organisation 32 Fred D. Davis René Riedl Jan vom Brocke Pierre-Majorique Léger Adriane Randolph Thomas Fischer Editors Information Systems and Neuroscience NeuroIS Retreat 2019 Lecture Notes in Information Systems and Organisation Volume 32 Series Editors Paolo Spagnoletti, Rome, Italy Marco De Marco, Rome, Italy Nancy Pouloudi, Athens, Greece Dov Te’eni, Tel Aviv, Israel Jan vom Brocke, Vaduz, Liechtenstein Robert Winter, St. Gallen, Switzerland Richard Baskerville, Atlanta, USA Lecture Notes in Information Systems and Organization—LNISO—is a series of scientific books that explore the current scenario of information systems, in particular IS and organization. The focus on the relationship between IT, IS and organization is the common thread of this collection, which aspires to provide scholarsacrosstheworldwithapointofreferenceandcomparisoninthestudyand research of information systems and organization. LNISO is the publication forum forthecommunityofscholarsinvestigatingbehavioralanddesignaspectsofISand organization. The series offers an integrated publication platform for high-quality conferences, symposia and workshops in this field. Materials are published upon a strictlycontrolleddoubleblindpeerreviewevaluationmadebyselectedreviewers. LNISO is abstracted/indexed in Scopus More information about this series at http://www.springer.com/series/11237 é Fred D. Davis Ren Riedl (cid:129) (cid:129) é Jan vom Brocke Pierre-Majorique L ger (cid:129) (cid:129) Adriane Randolph Thomas Fischer (cid:129) Editors Information Systems and Neuroscience NeuroIS Retreat 2019 123 Editors FredD.Davis RenéRiedl Information Systems andQuantitative University of AppliedSciences Sciences (ISQS) Upper Austria Texas TechUniversity Steyr, Oberösterreich,Austria Lubbock,TX, USA JohannesKepler University Linz Linz, Oberösterreich,Austria Jan vom Brocke Department ofInformation Systems Pierre-Majorique Léger University of Liechtenstein Department ofInformation Technology Vaduz,Liechtenstein HECMontréal Montreal,QC, Canada Adriane Randolph Department ofInformation Systems ThomasFischer Kennesaw State University Department for DigitalBusiness Kennesaw, GA, USA University of AppliedSciences Upper Austria Steyr, Oberösterreich,Austria ISSN 2195-4968 ISSN 2195-4976 (electronic) Lecture Notesin Information SystemsandOrganisation ISBN978-3-030-28143-4 ISBN978-3-030-28144-1 (eBook) https://doi.org/10.1007/978-3-030-28144-1 ©SpringerNatureSwitzerlandAG2020 Thisworkissubjecttocopyright.AllrightsarereservedbythePublisher,whetherthewholeorpart of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission orinformationstorageandretrieval,electronicadaptation,computersoftware,orbysimilarordissimilar methodologynowknownorhereafterdeveloped. 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ThisSpringerimprintispublishedbytheregisteredcompanySpringerNatureSwitzerlandAG Theregisteredcompanyaddressis:Gewerbestrasse11,6330Cham,Switzerland Preface NeuroIS is a field in Information Systems (IS) that makes use of neuroscience and neurophysiological tools and knowledge to better understand the development, adoption,andimpactofinformationandcommunicationtechnologies.TheNeuroIS Retreat is a leading academic conference for presenting research and development projects at the nexus of IS and neurobiology (see http://www.neurois.org/). This annual conference has the objective to promote the successful development of the NeuroIS field. The conference activities are primarily delivered by and for aca- demics, though works often have a professional orientation. Since2018,theconferenceistakingplaceinVienna,Austria,oneoftheworld’s mostbeautifulcities.In2009,theinauguralconferencewasorganizedinGmunden, Austria.Establishedonanannualbasis,furtherconferencestookplaceinGmunden from 2010 to 2017. The genesis of NeuroIS took place in 2007. Since then, the NeuroIS community has grown steadily. Scholars are looking for academic plat- forms toexchange their ideas anddiscusstheirstudies.The NeuroIS Retreat seeks tostimulatethesediscussions.Theconferenceisbestcharacterizedbyitsworkshop atmosphere. Specifically, the organizing committee welcomes not only completed researchbutalsoworkinprogress.Amajorgoalistoprovidefeedbackforscholars to advance research papers, which then, ultimately, have the potential to result in high-quality journal publications. This year is the fifth time that we publish the proceedings in the form of an edited volume. A total of 40 research papers are published in this volume, and we observediversityintopics,theories,methods,andtoolsofthecontributionsinthis book.The2019keynotepresentationentitled“HowtoTellYourNeuroISStoryto an MIS Audience” was given by David Gefen, Prof. of MIS and Provost Distinguished Research Professor at the LeBow College of Business, Drexel University, USA. Moreover, Karin VanMeter, biologist and guest lecturer at the AustrianBiotechUniversityofAppliedSciences,gaveahottopictalkentitled“The ImportanceoftheAutonomicNervousSystemforInformationSystemsResearch.” v vi Preface Altogether,wearehappytoseetheongoingprogressintheNeuroISfield.More and more IS researchers and practitioners have been recognizing the enormous potential of neuroscience tools and knowledge. Lubbock, USA Fred D. Davis Steyr, Austria René Riedl Vaduz, Liechtenstein Jan vom Brocke Montreal, Canada Pierre-Majorique Léger Kennesaw, USA Adriane Randolph Steyr, Austria Thomas Fischer June 2019 — David Gefen Keynote: How to Tell Your NeuroIS Story to an MIS Audience Thephilosophy ofscienceandmethodologyofneuroscience,NeuroISincluded,is differentfromthatofthemore“traditional”philosophiesofscienceandmethodolo- giesinMISsuchassurveys,designscience,archivaldataanalysis,andvarioustypes ofethnographicresearch.Tellinganeuroscienceresearchstoryandmakingtheclaim foritscontributiontosuchanaudiencecanbechallenging.Thistalkwillpresentthe case,makesuggestions,andopenthefloortoanhonestconversationofthoseissues. vii — Karin VanMeter Hot Topic Talk: The Importance of the Autonomic Nervous System for Information Systems Research Theautonomicnervoussystem(ANS),alsoreferredtoasthe“involuntarynervous system,” is the part of the peripheral nervous system supplying internal organ systemsandglands.Itconsistsofthreeportions,thesympathetic,parasympathetic, andentericdivisions,all ofwhichlargelyregulatebodilyfunctions unconsciously. The ANS plays a major role in homeostasis and adaptive functions and thus a response to internal and externalstimuli. Examples of external stimuli are changes in light, temperature, and general environment. The sympathetic branch regulates metabolicresourcesandcoordinatestheemergencyresponse—“fightorflight.”The parasympathetic division is responsible for “rest and digest,” while the enteric branch is considered separately because of its location. While sympathetic activity is increased during the day, the parasympathetic activity becomes more active during the night when regeneration occurs at the cellular and organ level, as well asthe mental level. From an Information Systems (IS)perspective,theANSiscritical,forexample,duetoitsroleinstressprocesses. This talk describes the fundamentals of the functioning of the ANS. Because reviewsoftheliteraturerevealedthatmeasuresofANSactivity(e.g.,pupildilation, heart rate, blood pressure, skin conductance) play a significant role in NeuroIS research, this talk deals with a fundamental NeuroIS research domain. ix Contents Circadian Rhythms and Social Media Information-Sharing. . . . . . . . . . 1 Rob Gleasure Does a Social Media Abstinence Really Reduce Stress? A Research-in-Progress Study Using Salivary Biomarkers. . . . . . . . . . . 13 Eoin Whelan Multicommunicating During Team Meetings and Its Effects on Team Functioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Ann-Frances Cameron, Shamel Addas and Matthias Spitzmuller A Neuroimaging Study of How ICT-Enabled Interruptions Induce Mental Stress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Zhensheng Zhang and Hock-Hai Teo User Performance in the Face of IT Interruptions: The Role of Executive Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Seyedmohammadmahdi Mirhoseini, Khaled Hassanein, Milena Head and Scott Watter Investigating the Role of Mind Wandering in Computer-Supported Collaborative Work: A Proposal for an EEG Study . . . . . . . . . . . . . . . 53 Michael Klesel, Frederike M. Oschinsky, Bjoern Niehaves, René Riedl and Gernot R. Müller-Putz The Effect of Technology on Human Social Perception: A Multi-methods NeuroIS Pilot Investigation. . . . . . . . . . . . . . . . . . . . . 63 Peter Walla and Sofija Lozovic Intelligent Invocation: Towards Designing Context-Aware User Assistance Systems Based on Real-Time Eye Tracking Data Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Christian Peukert, Jessica Lechner, Jella Pfeiffer and Christof Weinhardt xi