IANA Activities Update APRICOT 2014 Petaling Jaya, MY February 2014 Overview + Performance + Delegated new gTLDs + Customer Service Survey + Review of TCRs for root DNS KSK 2 Performance Our performance portal gives detailed performance information for IANA activities 3 Performance Our performance portal gives detailed performance information for IANA activities Protocol parameters support 4 Performance Our performance portal gives detailed performance information for IANA activities That includes reviewing all I-Ds in Last Call 5 Performance Our performance portal gives detailed performance information for IANA activities An overview of performance against standards agreed with ccTLDs, gTLD, and the RIRs 6 Performance Our performance portal gives detailed performance information for IANA activities Including every change made in the root DNS zone 7 Delegated new gTLDs + 172 new gTLDs delegated so far + Approximately 10 new gTLDs request delegation each week 8 IANA Customer Survey – 2013 Results + Extremely high satisfaction reported by respondents + Following up with customer groups to find out more about how we can improve satisfaction + Working on way to increase participation in 2014 survey 9 Review of Trusted Community Representation in Root Zone DNSSEC Key Signing Ceremonies TCRs are volunteers who oversee ICANN’s management of the root DNS KSK This consultation asks for input on how well the system works and whether ICANN should be asked to cover their reasonable travel costs 10