T O C HE LD OLONY 2015 H S C UMAN ERVICE OORDINATION PLAN F O C R OR THE LD OLONY EGION Prepared By Old Colony Planning Council 70 School St Brockton, MA 02301 Old Colony Planning Council (OCPC) OCPC Officers President Lee Hartmann, AICP Treasurer Fred Gilmetti Secretary Frank P. Staffier COMMUNITY DELEGATE ALTERNATE Abington David Klein Christopher Aiello Avon Frank P. Staffier Charles Marinelli Bridgewater Anthony P. Anacki Brockton Robert G. Moran, Jr. Preston Huckabee, P.E. Duxbury Thomas Broadrick, AICP George D. Wadsworth East Bridgewater Richard O’Flaherty Easton Jeanmarie Kent Joyce Stephen Donahue Halifax John G. Mather Hanson Robert Overholtzer Phillip Lindquist Kingston Justin Anderson Pembroke Gerard W. Dempsey Daniel Trabucco Plymouth Lee Hartmann, AICP Plympton John Rantuccio James Mulcahy Stoughton Robert E. Kuver Forrest Lindwall West Bridgewater Eldon F. Moreira Nancy Bresciani Whitman Fred L. Gilmetti Daniel L. Salvucci Delegate-at-Large Troy E. Garron OCPC Staff Pat Ciaramella Executive Director Janet McGinty Fiscal Officer Jane Linhares Grants Monitor/ Secretary Patrick Hamilton AAA Administrator Lila Burgess Ombudsman Program Director Anne Nicholas Ombudsman Program Assistant Jim Watson, AICP Comprehensive Planning Supervisor Eric Arbeene Community Planner Jimmy Pereira Community/ Transportation Planner Bruce Hughes Economic Development/ Community Planner Andrew Vidal GIS Manager/ Communications and IT Specialist Charles Kilmer, AICP Assistant Director/ Transportation Program Manager Jed Cornock Senior Transportation Planner Ray Guarino Senior Transportation Planner William McNulty Senior Transportation Planner Paul Chenard Transportation Planner Kyle Mowatt Transportation Planner Shawn Bailey Temporary Transportation Technician Joshua Callahan Temporary Transportation Technician Shauna Diersch Temporary Planning Technician Old Colony Metropolitan Planning Organization The Honorable William Carpenter Mayor, City of Brockton Kenneth Tavares Chairman, Board of Selectmen, Plymouth Daniel Salvucci Vice Chairman, Board of Selectmen, Whitman Eldon Moreira Member, Board of Selectmen, West Bridgewater Frank DePaola, P.E. Acting Secretary and CEO, MassDOT Frank DePaola, P.E. Highway Administrator, MassDOT Reinald Ledoux, Jr. Administrator, BAT Lee Hartmann, AICP President, OCPC Joint Transportation Committee JTC Officers JTC Chairman Noreen O’Toole JTC Vice Chairman Sid Kashi, P.E. COMMUNITY DELEGATE / ALTERNATE Abington - Delegate John Caine Abington - Alternate Bruce Hughes Avon William Fitzgerald Bridgewater Robert Wood Brockton - Delegate Lawrence Rowley Brockton - Alternate Elaine Czaja Duxbury - Delegate Peter Buttkus East Bridgewater - Delegate John Haines East Bridgewater - Alternate Richard O’Flaherty Easton - Delegate David Field, P.E. Easton - Alternate Maurice Goulet Halifax Robert Badore Hanson Donald Howard Kingston Paul Basler Pembroke Gene Fulmine Plymouth Sid Kashi, P.E. Plympton Jim Mulcahy Stoughton - Delegate Noreen O’Toole Stoughton - Alternate Marc Tisdelle West Bridgewater Leonard Graf, III Whitman Daniel Salvucci Delegate-at-Large Troy E. Garron Agency Representation OCPC Transportation Staff MassDOT David Mohler, AICP Assistant Director/ Charles Kilmer, AICP MassDOT Clinton Bench Transportation Program Manager MassDOT Sreelatha Allam Eric Arbeene Community Planner MassDOT District 5 Mary-Joe Perry Temporary Transportation Shawn Bailey MassDOT District 5 Pamela Haznar, P.E. Technician MassDOT District 5 Timothy Kochan Temporary Transportation Joshua Callahan BAT Reinald Ledoux, Jr. Technician BAT Kathy Riddell Paul Chenard Transportation Planner Jed Cornock Senior Transportation Planner DEP Christine Kirby Shauna Diersch Temporary Planning Technician EPA Donald Cook Raymond Guarino Senior Transportation Planner FHWA Pamela Stephenson William McNulty Senior Transportation Planner FHWA Michael Chong Kyle Mowatt Transportation Planner FHWA Leah Sirmin Jimmy Pereira Community/ Transportation Planner FTA Mary Beth Mello FTA Noah Berger Andrew Vidal GIS Manager/ Communications and IT Specialist FTA Nicolas Garcia Brockton Traffic Commission Captain Robert DiBari Notice of Nondiscrimination Rights and Protections to Beneficiaries Federal “Title VI/Nondiscrimination” Protections   The Old Colony Metropolitan Planning Organization (MPO) operates its programs, services, and activities in compliance with federal  nondiscrimination laws including Title VI of the Civil Rights Act of 1964 (Title VI), the Civil Rights Restoration Act of 1987, and related statutes and  regulations. Title VI prohibits discrimination in federally assisted programs and requires that no person in the United States of America shall, on the  grounds of race, color, or national origin (including limited English proficiency), be excluded from participation in, be denied the benefits of, or be  otherwise subjected to discrimination under any program or activity receiving federal assistance. Related federal nondiscrimination laws  administrated by the Federal Highway Administration, the Federal Transit Administration, or both prohibit discrimination on the basis of age, sex,  and disability. These protected categories are contemplated within the Old Colony MPO’s Title VI Programs consistent with federal interpretation  and administration. Additionally, the Old Colony MPO provides meaningful access to its programs, services, and activities to individuals with limited  English proficiency, in compliance with US Department of Transportation policy and guidance on federal Executive Order 13166.    State Nondiscrimination Protections   The Old Colony MPO also complies with the Massachusetts Public Accommodation Law, M.G.L. c 272 §§ 92a, 98, 98a, prohibiting making any  distinction, discrimination, or restriction in admission to or treatment in a place of public accommodation based on race, color, religious creed,  national origin, sex, sexual orientation, disability, or ancestry. Likewise, the Old Colony MPO complies with the Governor’s Executive Order 526,  section 4 requiring all programs, activities, and services provided, performed, licensed, chartered, funded, regulated, or contracted for by the state  shall be conducted without unlawful discrimination based on race, color, age, gender, ethnicity, sexual orientation, gender identity or expression,  religion, creed, ancestry, national origin, disability, veteran's status (including Vietnam‐era veterans), or background.   Additional Information   To request additional information regarding Title VI and related federal and state nondiscrimination obligations, please contact:     Old Colony Planning Council  Title VI/ Nondiscrimination Coordinator  Pat Ciaramella  70 School Street  Brockton, MA 02301  508‐583‐1833 Extension 202  [email protected]    Page 1 of 3 Title VI Specialist  MassDOT, Office of Diversity and Civil Rights   10 Park Plaza  Boston, MA 02116  857‐368‐8580  TTY: 857‐368‐0603  [email protected]     Complaint Filing   To file a complaint alleging a violation of Title VI or related federal nondiscrimination law, contact the Title VI Specialist (above) within 180 days of  the alleged discriminatory conduct.   To file a complaint alleging a violation of the state’s Public Accommodation Law, contact the Massachusetts Commission Against Discrimination  within 300 days of the alleged discriminatory conduct at:   Massachusetts Commission Against Discrimination (MCAD)   One Ashburton Place, 6th Floor  Boston, MA 02109  617‐994‐6000  TTY: 617‐994‐6196  Page 2 of 3 Translation English: If this information is needed in another language, please contact Pat Ciaramella at 508-583-1833 Extension 202. Portuguese: Se esta informação é necessária em outro idioma, entre em contato com Pat Ciaramella em 508-583-1833 Ramal 202. Spanish: Si se necesita esta información en otro idioma, por favor póngase en contacto con Pat Ciaramella al 508-583-1833 extensión 202. Chinese Simplified: (mainland & Singapore): 如果这个信息是需要用另一种语言，请联系帕特Ciaramella在508-583-1833分机202。 Chinese Traditional: (Hong Kong & Taiwan): 如果這個信息是需要用另一種語言，請聯繫帕特Ciaramella在508-583-1833分機202。 Russian: Если эта информация необходима на другом языке, пожалуйста, свяжитесь с Пэт Сиарамелла на 508-583-1833 Extension 202. Haitian Creole: Si ou bezwen enfòmasyon sa a nan yon lòt lang, tanpri kontakte breve Ciaramella nan 508-583-1833 Ekstansyon 202. Vietnamese: Nếu thông tin này là cần thiết trong một ngôn ngữ khác, xin vui lòng liên hệ với Pat Ciaramella tại 508-583-1833 mở rộng 202. French: Si cette information est nécessaire dans une autre langue, s'il vous plaît communiquer avec Pat Ciaramella au 508-583-1833 extension 202. Italian: Se questa informazione è necessaria in un'altra lingua, si prega di contattare Pat Ciaramella al 508-583-1833 Extension 202. Khmer: របសិនេបើព័ត៌មានេនះរតវូ បានរតវូ ការេនៅកនុងភាសាមួយេផសងេទៀតសូមទាក់ទងបា៉ ត់ Ciaramella េនៅែផនកបែនថម 508-583-1833 202 ។ Arabic: تاب لاصتلاا ىجري ،ىرخأ ةغل يف تامولعملا هذھ ةجاح كانھ تناك اذإCiaramella.202 دادتما 1833-583- 508 يف   Updated March 2014  Old Colony Planning Council Page 3 of 3 Acknowledgements The preparation of this report has been funded in part through grants from the Federal Transportation Administration, U.S. Department of Transportation, under Contract #81448 and through grants provided by Massachusetts Department of Transportation under Contract #69649. The views and opinions of the Old Colony Planning Council expressed herein do not necessarily state or reflect those of the U.S. Department of Transportation or the Massachusetts Department of Transportation. This Human Service Coordination Plan was prepared by the following members of the Old Colony Planning Council staff under the direction of Pat Ciaramella, Executive Director, and the supervision of Charles Kilmer, Assistant Director / Transportation Program Manager. Report Preparation Paul Chenard, Transportation Planner [email protected] Mapping & Graphics Andrew Vidal, GIS Manager/Communications & IT Specialist [email protected] 1.0 INTRODUCTION & BACKGROUND ................................................................................ 1  INTRODUCTION ............................................................................................................................ 1  SERVING THE TRANSPORTATION DISADVANTAGED ..................................................................... 1  WHAT IS SPECIAL NEEDS TRANSPORTATION? .............................................................................. 1  WHAT IS COORDINATED SPECIAL NEEDS TRANSPORTATION? ....................................................... 2  PUBLIC PARTICIPATION ................................................................................................................ 3  GOALS OF THE HUMAN SERVICES COORDINATION PLAN: ............................................................ 3  FUNDING PROGRAMS OVERVIEW ................................................................................................. 3  Formula Grants For The Enhanced Mobility of Seniors and Individuals With Disabilities 5310......................................................................................................................................... 3  Urbanized Area Formula Grants 5307 ................................................................................... 4  Formula Grants for Rural Areas 5311 ................................................................................... 5  Table 1 Summary of funding programs. ................................................................................. 6  DEMOGRAPHICS OF THE REGION .................................................................................................. 7  Study Area Communities ....................................................................................................... 10  Fixed Route and Paratransit Service Coverage ................................................................... 12  Commuter Rail and Express Bus Service.............................................................................. 14  Distribution of Childcare to Transit ..................................................................................... 16  Distribution of Assisted Living Facilities to Fixed Route & Paratransit ............................. 18  Distribution of Employers with 50+ Employees to Transit .................................................. 20  Distribution of Unemployment .............................................................................................. 22  Distribution of Households on Public Assistance ................................................................. 24  Distribution of Population Below Poverty Level .................................................................. 26  Census 2010 ~ Percent of Households Without a Car ......................................................... 28  Census 2010 ~ Percent of Households With One Cars ........................................................ 30  Census 2010 ~ Percent of Households With two or More Cars ........................................... 32  2.0 ASSESSMENT OF CURRENT CONDITIONS AND NEEDS ........................................ 34  Brockton Area Transit Authority (BAT) ................................................................................ 35  Greater Attleboro Taunton Regional Authority (GATRA) .................................................... 35  South Shore Community Action Council (SSCAC) ............................................................... 36  Plymouth & Brockton Street Railway Company ................................................................... 36  Habilitation Assistance Corporation .................................................................................... 37  Taxi Companies .................................................................................................................... 38  Commuter Shuttles ................................................................................................................ 38  Councils on Aging ................................................................................................................. 38  Old Colony Area Agency on Aging ....................................................................................... 39  3. 0 UNMET SERVICE NEEDS................................................................................................ 42  EXAMPLES OF SERVICE GAPS..................................................................................................... 42  4. 0 STRATEGIES TO ADDRESS UNMET SERVICE NEEDS .......................................... 43  5. 0 PRIORITIZATION OF STRATEGIES & EVALUATION ........................................... 47  PRIORITIZATION ......................................................................................................................... 47  EVALUATION ............................................................................................................................. 47  SCORING CRITERIA .................................................................................................................... 48  APPENDIX .................................................................................................................................. 50 1.0 Introduction & Background Introduction In June of 2012, Congress passed Moving Ahead for Progress (MAP-21), a new federal funding and authorization bill guiding surface transportation spending. After MAP-21 first initial expired back in September 30th, 2014, Congress reauthorized the bill through the Highway and Transportation Act of 2014 extending the life of the bill until May 31st, 2015. As a result of the reauthorization, funding through the 5317 (New Freedom) and 5316 JARC programs have been consolidated into MAP-21. In response to language in MAP-21, which requires that any local project seeking to use 5310 funding must be part of a coordinated human service transportation plan; this Coordinated Human Service Transportation Plan has been developed to guide those seeking to use 5310 funding. This plan addresses concerns of the communities and service providers located in the Old Colony Region, and focuses specifically on the needs of Elderly, Disabled, School Aged and Low income populations, and their transportation needs and services. Serving the Transportation Disadvantaged Many people mistakenly assume that individuals with special transportation needs are only those with disabilities or using wheelchairs. In fact, the term “transportation disadvantaged” covers a much larger population spectrum. Transportation disadvantaged people, otherwise known as individuals with special transportation needs, are those unable to transport themselves due to their age, income, or health conditions. The transportation disadvantaged have different types of transportation requirements as they travel to health centers, school, work, internships, and social activities. What is Special Needs Transportation? The most popular mode of transportation for the majority of people in the Old Colony Region is by private automobile; however, by the very definition of special transportation needs, this is not always an available or viable option. Special needs transportation is defined as any mode of transportation used by those defined as transportation disadvantaged or with a special transportation need. This includes buses that have regular stops (i.e., fixed-route transit for the general public and schools), specialized services such as vans, cabulances, and taxis that pick up people at the curb or door (i.e., demand response or dial-a-ride), rideshare programs, volunteer driver services, ferries, trains, or any federal, state or local funded transportation mode. The different agencies providing these special transportation services largely fit into three categories: human service transportation, public mass transportation, and student transportation services. However, these designations do not adequately describe the variety of providers or the diversity of people they serve. Old Colony Human Service Coordination Plan November 2014 Page 1