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Edition 1, 04/2008 Part number: Q3701-91070 Table of contents 1 Setup Parts included with the fax accessory .................................................................................................. 2 Installing the fax accessory .................................................................................................................. 3 Installing/replacing the fax accessory in the HP LaserJet 9040/9050mfp ........................... 3 Installing/replacing the fax accessory in the HP LaserJet 4345mfp .................................... 6 Installing/replacing the fax accessory in the HP LaserJet M4345 MFP ............................. 10 Installing/replacing the fax accessory in the HP Color LaserJet 4730mfp and HP Color LaserJet CM4730 MFP ...................................................................................................... 12 Installing/replacing the fax accessory in the HP LaserJet M5025 MFP and M5035 MFP ................................................................................................................................... 20 Installing/replacing the fax accessory in the HP Color LaserJet CM6040 MFP Series ..... 23 Installing/replacing the fax accessory in the HP LaserJet M9040 MFP / M9050 MFP ...... 31 Verifying fax operation ........................................................................................................................ 35 Required fax settings .......................................................................................................................... 36 Fax Configuration Wizard .................................................................................................. 36 Accessing fax settings menu ............................................................................................. 36 Set or verify the date and time for the HP LaserJet 4345mfp and 9040/9050mfp, and the HP Color LaserJet 4730mfp and 9500mfp .................................................................. 36 Set or verify the date and time on the HP LaserJet M3035 MFP, M3027 MFP, M4345 MFP, M5025 MFP, M5035 MFP, M9040 MFP, M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series ........................................................................... 37 Set, verify, or change the MFP/fax accessory country/region ........................................... 37 Set the fax header ............................................................................................................. 38 2 Set fax settings Remote fax configuration ................................................................................................................... 42 Web browser ...................................................................................................................... 42 HP Web Jetadmin .............................................................................................................. 42 HP MFP Digital Sending Software Configuration Utility ..................................................... 43 Send fax settings ................................................................................................................................ 44 Set the dial tone detection ................................................................................................. 44 Set the overlay header (outgoing faxes) ............................................................................ 44 Set the dialing mode .......................................................................................................... 45 Set a dialing prefix ............................................................................................................. 45 Set the redial rules ............................................................................................................. 46 ENWW iii Set redial-on-busy ............................................................................................. 46 Set redial-on-no-answer .................................................................................... 47 Set redial interval .............................................................................................. 48 Set the outgoing fax resolution .......................................................................................... 48 Set billing codes ................................................................................................................. 49 Set the JBIG compression mode ....................................................................................... 50 Change the sharpness setting ........................................................................................... 51 Change the background setting ......................................................................................... 51 Change the light/dark setting ............................................................................................. 52 Activate Fax Number Confirmation .................................................................................... 52 Activate Fax Number Speed Dial Matching ....................................................................... 53 Receive fax settings ........................................................................................................................... 54 Set rings-to-answer ............................................................................................................ 54 Stamp received faxes (incoming faxes) ............................................................................. 54 Set fit-to-page .................................................................................................................... 55 Set the paper tray .............................................................................................................. 55 Set the destination bin ....................................................................................................... 56 Blocking incoming faxes .................................................................................................... 57 Create a blocked-fax list .................................................................................... 57 Remove numbers from the blocked-fax list ....................................................... 57 Clear all numbers from the blocked-fax list ....................................................... 58 Initiate polling receive ........................................................................................................ 59 Changing notification settings ............................................................................................ 59 Set the error correction mode ............................................................................................................. 61 Set the modem volume ...................................................................................................................... 62 Set the ringer volume ......................................................................................................................... 63 3 Use Fax Fax feature screen ............................................................................................................................. 66 HP LaserJet 4345mfp and 9040/9050mfp, and HP Color LaserJet 4730mfp and 9500mfp fax feature screen ............................................................................................... 66 HP LaserJet M3035 MFP, M3027 MFP, M4345 MFP, M5025 MFP, M5035 MFP, M9040 MFP, M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series fax feature screen .................................................................................................................... 67 Status message bar ........................................................................................................................... 69 Send a fax .......................................................................................................................................... 70 Send a fax - enter number(s) manually ............................................................................. 70 Send a fax using speed dial ............................................................................................... 73 Sending a fax using one touch speed dial ......................................................................... 74 Search a speed-dial list by name ....................................................................................... 75 Sending a fax using phone book numbers ........................................................................ 76 DSS fax phone book search .............................................................................................. 78 Canceling a fax ................................................................................................................................... 80 Cancel the current fax transmission .................................................................................. 80 iv ENWW Cancel all pending faxes .................................................................................................... 80 Receiving faxes .................................................................................................................................. 82 Creating and deleting speed dial lists ................................................................................................. 83 Create a speed dial list ...................................................................................................... 83 Delete a speed dial list ....................................................................................................... 83 Delete a single number from the speed dial list ................................................................. 84 Add a number to an existing speed dial list ....................................................................... 85 Assigning speed dial lists to one-touch keys ...................................................................................... 86 Assign a speed dial to a one-touch key for the HP LaserJet 4345mfp and 9040/9050mfp, and the HP Color LaserJet 4730mfp and 9500mfp ........................................................... 86 Clear or reassign speed dial lists to one-touch keys for the HP LaserJet 4345mfp and 9040/9050mfp, and the HP Color LaserJet 4730mfp and 9500mfp .................................. 86 Voice Calls and Retries ...................................................................................................................... 87 Fax Call Report .................................................................................................................. 87 Fax Activity Log ................................................................................................................. 87 T.30 Report ........................................................................................................................ 87 Secure settings ................................................................................................................................... 88 Change your PIN ............................................................................................................... 88 Set fax forwarding .............................................................................................................................. 90 Scheduling fax printing (memory lock) ............................................................................................... 91 Fax-printing behavior ......................................................................................................... 91 Enable or disable the schedule for printing of faxes .......................................................... 92 Create a fax printing schedule ........................................................................................... 93 Using Fax over VoIP networks ........................................................................................................... 95 4 Solve fax problems Is your fax set up correctly? ............................................................................................................... 98 What type of phone line are you using? ............................................................................ 98 Are you using a surge-protection device? ......................................................................... 98 Are you using a phone company voice-messaging service or an answering machine? ........................................................................................................................... 98 Checking fax accessory status ........................................................................................................... 99 Fax feature is not operating .............................................................................................................. 100 General fax problems ....................................................................................................................... 101 Receiving fax problems .................................................................................................................... 102 Sending fax problems ....................................................................................................................... 104 Error codes ....................................................................................................................................... 105 Fax error messages ......................................................................................................................... 106 Send-fax messages ......................................................................................................... 107 Receive-fax messages .................................................................................................... 108 Fax logs and reports ......................................................................................................................... 109 Printing the fax call report (include thumbnail) ................................................................. 109 To schedule fax call report printing ................................................................. 110 Printing the fax activity log ............................................................................................... 111 ENWW v Printing the billing code report ......................................................................................... 112 Clearing the fax activity log and billing code report ......................................................... 112 Printing the blocked fax list report .................................................................................... 113 Printing the speed dial list report ..................................................................................... 113 Service settings ................................................................................................................................ 115 Firmware upgrades .......................................................................................................................... 117 Appendix A Service and support Hewlett-Packard limited warranty statement .................................................................................... 120 HP Customer Care ........................................................................................................................... 121 World Wide Web .............................................................................................................. 121 E-mail ............................................................................................................................... 121 Phone .............................................................................................................................. 121 Appendix B Specifications Fax accessory product specifications ............................................................................................... 124 Replacement parts and accessories ................................................................................................ 125 Appendix C Regulatory Information Environmental Product Stewardship Program ................................................................................. 128 Declaration of conformity .................................................................................................................. 129 US Federal Communications Commission ....................................................................................... 130 FCC Part 15 Compliance Statement ............................................................................... 130 FCC Part 68 Telecom ...................................................................................................... 130 Telephone Consumer Protection Act (US) ...................................................................... 131 Canadian Department of Communications ...................................................................................... 132 Canadian Limitations Notice ............................................................................................ 132 Other regulatory information ............................................................................................................. 133 Regulatory information for EU countries/regions ............................................................. 133 New Zealand Telecom Warning Notice ........................................................................... 133 South African Notice ........................................................................................................ 134 TAIWAN BSMI Class A Warning ..................................................................................... 134 Index ................................................................................................................................................................. 135 vi ENWW 1 Setup The HP LaserJet MFP Analog Fax Accessory 300 enables the HP multifunction product (MFP) to function as a standalone analog fax machine. This guide describes the fax functions of this product in the following sections: ● Parts included with the fax accessory ● Installing the fax accessory ● Verifying fax operation ● Required fax settings In addition, this guide provides information on product specifications and regulatory information. NOTE: In addition to the analog fax feature, the MFP also supports LAN faxing. LAN faxing is managed by the HP MFP Digital Sending Software Configuration Utility which is a separate product and is not covered in this document. For information about LAN faxing, see the HP MFP Digital Sending Software User Guide or the HP MFP Digital Sending Software Support Guide. If both the analog fax accessory and the LAN fax are installed, only one fax can be enabled at a time. You should save this guide so that you can refer back to instructions on specific fax features. NOTE: If the MFP did not come with the fax accessory installed, you need to install it as described in this chapter. NOTE: If the MFP came with the fax accessory installed, you need to remove the fax connection cover, connect the phone cord, and then perform the initial fax configuration that is also described in this chapter. The fax connection cover is located on the phone connector on the formatter rear panel. ENWW 1 Parts included with the fax accessory The following components are included with the fax accessory: ● Fax guide (this document) (on CD) ● Send Fax Driver and Send Fax Driver Guide (on CD) ● Fax accessory hardware card ● Phone cord(s) (cords vary depending on the country/region) Figure 1-1 HP LaserJet MFP Analog Fax Accessory 300 contents www.hp.com/support/lj4345 NOTE: The Send Fax Driver allows a user to send a fax directly from their PC to a network connected MFP. Installation of this driver is optional. (See Send Fax Driver Guide on the CD for further instructions). 2 Chapter 1 Setup ENWW