For HP Internal Use Only Warranty WARNING WARNING The Warning symbol calls ©Copyright Hewlett-Packard The information contained in The procedures described in attention to a procedure, Company 2006 this document is subject to this manual are to be practice, or the like, which, if This document contains change without notice. performed by HP-qualified not correctly performed or proprietary information that is Hewlett-Packard makes service personnel only. adhered to, could result in protected by copyright. All no warranty of any kind personal injury. Do not rights are reserved. No part of with regard to this Electrical Shock Hazard proceed beyond a Warning this document may be material, including, but symbol until the indicated photocopied, reproduced, or not limited to, the implied Serious shock hazard leading conditions are fully understood translated to another language warranties of to death or injury may result if and met. you do not take the following without the prior written merchantability and precautions: CAUTION consent of Hewlett-Packard fitness for a particular The Caution symbol calls Company. purpose. - Ensure that the ac power attention to an operating outlet (mains) has a protective Hewlett-Packard shall not be procedure, practice, or the like, earth (ground) terminal. liable for errors contained which, if not correctly First Edition, March 2006 herein or for incidental or - Disconnect the Printer from the performed or adhered to, could consequential damages in power source prior to result in damage to or connection with the furnishing, performing any maintenance. destruction of part or all of the performance, or use of this - Prevent water or any other product. Do not proceed material. liquids from running onto beyond a Caution symbol until electrical components or the indicated conditions are circuits, or through openings in fully understood and met. the enclosure. Electrostatic Discharge Refer to the beginning of Chapter 4of this manual, for precautions you should take to prevent damage to the Printer circuits from electrostatic discharge. Safety Symbols General definitions of safety symbols are given immediately after the table of contents. Content Management Department, Barcelona Division, Hewlett-Packard Espanola, S.A. Avda. Graells, 501 08190 Sant Cugat del Valles Spain Using this Manual Purpose This Service Manual contains information necessary to test, calibrate and service: (cid:132) HP Designjet 10ps Printer (Model C7790A) (cid:132) HP Designjet 20ps Printer (Model C7790B) (cid:132) HP Designjet 30 Printer (Model C7790D) (cid:132) HP Designjet 30n Printer (Model C7790E) (cid:132) HP Designjet 50ps Printer (Model C7790C) (cid:132) HP Designjet 70 Printer (Model Q6655A) (cid:132) HP Designjet 90 Printer (Model Q6656A) (cid:132) HP Designjet 90r Printer (Model Q6656B) (cid:132) HP Designjet 100 Printer (Model C7796A) (cid:132) HP Designjet 100+ Printer (Model C7796C) (cid:132) HP Designjet 110 Printer (Model C7796B) (cid:132) HP designjet 110+ Printer (Model C7796D) (cid:132) HP Designjet 110+nr Printer (Model C7796E) (cid:132) HP designjet 120 Printer (Model C7791A) (cid:132) HP Designjet 120nr Printer (Model C7791B) (cid:132) HP Designjet 130 Printer (Model C7791C) (cid:132) HP Designjet 130nr Printer (Model C7791D) For information about using these printers, refer to the corresponding User and Quick Reference Guides. Readership The procedures described in this Service Manual are to be performed by HP Certified service personnel only. Part Numbers Part Numbers for Printer options, accessories and service parts are located in Chapter 7. Conventions A small arrow ⇒ is used to indicate other parts of the Service Manual where you can find information related to the topic you are consulting. -2 HP Designjet Ultra Low End Printer Service Manual Table of Contents Table of Contents 1 Test Prints 1-1 System Error Codes 2-1 System Maintenance Utility 3-1 Utilities 4-1 Calibrations 5-1 Parts and Diagrams 6-1 Removal and Installation 7-1 Maintenance 8-1 HP Designjet Ultra Low End Printer Service Manual -3 Table of Contents -4 HP Designjet Ultra Low End Printer Service Manual 1 Test Prints 1 Usage Report Page 1-2 Information Page 1-3 NVM Contents Page 1-5 HP Designjet Ultra Low End Printer Service Manual 1-1 Test Prints Usage Report Page The Usage Report Page contains the following information: (cid:132) Printer Model Name. (cid:132) Printer Model Number. (cid:132) Printer Serial Number. (cid:132) Date of last print job received. (cid:132) Total ink consumed. (cid:132) Date of first print job received. (cid:132) Number of pages printer (media size/media type/print quality setting). To print the Usage Report Page, hold the power button down and press the resume button once. Press Resume button once Hold Power Button Sample of the Usage Report Page 1-2 HP Designjet Ultra Low End Printer Service Manual Test Prints Information Page The Information Page contains the following information: (cid:132) Printer Identification. (cid:132) Printer Status. (cid:132) Printer Usage. (cid:132) Ink Consumable Identification. (cid:132) Ink Consumables Status. (cid:132) Ink Consumables Usage. (cid:132) Network Card Information. To print the Information Page, hold the power button down and press the resume button 4 times. Press Resume button 4 times Hold Power Button Sample of the Information Page (page 1 of 3) HP Designjet Ultra Low End Printer Service Manual 1-3 Test Prints Sample of the Information Page (page 2 of 3) Sample of the Information Page (page 3 of 3) 1-4 HP Designjet Ultra Low End Printer Service Manual