HP ALM Performance Center Software Version:12.01 User and Administrator Guide DocumentReleaseDate:June2014 SoftwareReleaseDate:June2014 UserandAdministratorGuide LegalNotices Warranty TheonlywarrantiesforHPproductsandservicesaresetforthintheexpresswarrantystatementsaccompanyingsuchproductsandservices.Nothinghereinshouldbe construedasconstitutinganadditionalwarranty.HPshallnotbeliablefortechnicaloreditorialerrorsoromissionscontainedherein. Theinformationcontainedhereinissubjecttochangewithoutnotice. Restricted RightsLegend Confidentialcomputersoftware.ValidlicensefromHPrequiredforpossession,useorcopying.ConsistentwithFAR12.211and12.212,CommercialComputerSoftware, ComputerSoftwareDocumentation,andTechnicalDataforCommercialItemsarelicensedtotheU.S.Governmentundervendor'sstandardcommerciallicense. Copyright Notice ©Copyright2002-2014Hewlett-PackardDevelopmentCompany,L.P. TrademarkNotices Adobe®isatrademarkofAdobeSystemsIncorporated. Intel®isatrademarkofIntelCorporationintheU.S.andothercountries. JavaisaregisteredtrademarkofOracleand/oritsaffiliates. Microsoft®andWindows®areU.S.registeredtrademarksofMicrosoftCorporation. Oracle®isaregisteredtrademarkofOracleand/oritsaffiliates. UNIX®isaregisteredtrademarkofTheOpenGroup. Documentation Updates Thetitlepageofthisdocumentcontainsthefollowingidentifyinginformation: l SoftwareVersionnumber,whichindicatesthesoftwareversion. l DocumentReleaseDate,whichchangeseachtimethedocumentisupdated. l SoftwareReleaseDate,whichindicatesthereleasedateofthisversionofthesoftware. Tocheckforrecentupdatesortoverifythatyouareusingthemostrecenteditionofadocument,goto:http://h20230.www2.hp.com/selfsolve/manuals ThissiterequiresthatyouregisterforanHPPassportandsignin.ToregisterforanHPPassportID,goto:http://h20229.www2.hp.com/passport-registration.html OrclicktheNewusers-pleaseregisterlinkontheHPPassportloginpage. 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HPSoftwareSolutionsNowaccessestheHPSWSolutionandIntegrationPortalWebsite.ThissiteenablesyoutoexploreHPProductSolutionstomeetyourbusiness needs,includesafulllistofIntegrationsbetweenHPProducts,aswellasalistingofITILProcesses.TheURLforthisWebsiteis http://h20230.www2.hp.com/sc/solutions/index.jsp HPALMPerformanceCenter(12.01) Page3of529 UserandAdministratorGuide Contents Part1:Performance Testing Basics 14 Chapter1:HP ALMPerformanceCenterIntroduction 16 HPALMPerformanceCenterOverview 17 HowtoConductaPerformanceTest 18 Part2:Performance Testing Assets 20 Chapter2:TestingAssets-Introduction 22 HowtoManageTestingAssets 23 Chapter3:VuGenScriptManagement 24 VuserScripts 25 MappingVuGenParameterstoAUTParameters 25 HowtoUploadVuGenScripts 25 VuGenScriptManagementUserInterface 27 UploadVuGenScriptsDialogBox 28 TroubleshootingandLimitations 29 Chapter4:Topologies 30 TopologiesOverview 31 HowtoDesignTopologies 31 HowtoDesignTopologies-Use-CaseScenario 34 TopologiesUserInterface 38 TopologiesModule 39 TopologiesModuleFields 40 NewTopologyDialogBox 41 TopologyDetailsDialogBox 42 TopologyDesignerWindow 44 PerformanceTestDesigner>TopologyTab 46 Chapter5:MonitorProfiles 48 MonitorProfilesOverview 49 HowtoCreateandConfigureMonitorProfiles 49 MonitorProfilesUserInterface 50 MonitorsConfigurationPage 51 AddNewMonitorsPage 52 EditMonitorsDialogBox 53 EditSNMPMonitorsDialogBox 55 EditSiteScopeMonitorsDialogBox 55 HPALMPerformanceCenter(12.01) Page4of529 UserandAdministratorGuide EditNetworkDelayTimeMonitorsDialogBox 56 PerformanceTestDesigner>MonitorsTab 58 Part3:Performance TestDesign 60 Chapter6:PerformanceTestDesign-Introduction 62 PerformanceTestDesignOverview 63 PerformanceTestDesignBestPractices 63 HowtoDesignaPerformanceTest 63 PerformanceTestDesignUserInterface 67 TestDesign/Summary/PreviewTab 68 PerformanceTestDesignerWindow 72 TestValidationResultsDialogBox 74 Chapter7:DefiningPerformanceTestWorkloads 76 PerformanceTestWorkloadOverview 77 RendezvousPoints 77 HowtoDefineaPerformanceTestWorkload 78 HowtoDistributeVusersAmongVuserGroups 81 DefiningPerformanceTestWorkloadsUserInterface 83 PerformanceTestDesigner>WorkloadTab 84 WorkloadTypesDialogBox 93 SelectControllerDialogBox 94 RendezvousDialogBox 95 TestOptionsDialogBox 97 Chapter8:IntegratingVirtualizedServices 100 IntegratingVirtualizedServicesOverview 101 ServiceVirtualizationMonitoring 103 ServiceVirtualizationLocking 104 HowtoAddVirtualizedServicestoPerformanceTests 104 IntegratingVirtualizedServicesUserInterface 105 HPServicesVirtualizationDialogBox 106 AddProjectDialogBox 109 DeploymentCheckResultsDialogBox 110 ServerCredentialsDialogBox 111 Chapter9:LoadGeneratorDistribution 114 LoadGeneratorDistributionOverview 115 HowtoDistributeLoadGeneratorsAmongVuserGroups 116 LoadGeneratorsUserInterface 118 AssignLoadGeneratorstoMultipleGroupsDialogBox 119 SelectLoadGeneratorsDialogBox 122 HPALMPerformanceCenter(12.01) Page5of529 UserandAdministratorGuide AutomatchLoadGeneratorsPropertiesDialogBox 125 Chapter10:SchedulingPerformanceTests 128 SchedulingPerformanceTestsOverview 129 SchedulingByTest 129 SchedulingByVuserGroup 130 HowtoDefineaScheduleforthePerformanceTest 131 HowtoAddActionstoaTestSchedule 133 HowtoEditSchedulerActions 134 SchedulingPerformanceTestsUserInterface 135 GlobalSchedulerPane 136 GlobalSchedulerActions 138 Chapter11:ServiceLevelAgreements 144 ServiceLevelAgreementsOverview 145 TrackingPeriod 146 HowtoDefineServiceLevelAgreements 146 HowtoDefineServiceLevelAgreements-Use-CaseScenario 148 ServiceLevelAgreementUserInterface 150 ServiceLevelAgreementPane 151 ServiceLevelAgreementWizard 152 MeasurementPage 153 TransactionsPage 154 LoadCriteriaPage 155 ThresholdsPage 156 SummaryPage 158 TrackingPeriodDialogBox 159 Chapter12:EnablingandConfiguringERP/CRMandJ2EE/.NETDiagnostics 160 HowtoEnableandConfigureERP/CRMDiagnostics 161 HowtoEnableandConfigureJ2EE/.NETDiagnostics 161 HowtoViewDiagnosticsResults 162 DiagnosticsUserInterface 162 PerformanceTestDesigner>DiagnosticsTab 163 J2EE/.NETConfigurationDialogBox 165 Oracle11iConfigurationDialogBox 167 Oracle11iServerConfigurationDialogBox 168 SAPConfigurationDialogBox 169 SiebelConfigurationDialogBox 170 SiebelDBConfigurationDialogBox 171 SiebelDBServerConfigurationDialogBox 172 SiebelServerConfigurationDialogBox 172 HPALMPerformanceCenter(12.01) Page6of529 UserandAdministratorGuide Chapter13:ConfiguringTerminalSessions 174 TerminalSessionsOverview 175 HowtoCreateaTerminalSession 175 HowtoConnecttoaTerminalSession 176 HowtoConfigureaTerminalSessionoveraFirewall 178 TerminalSessionsUserInterface 179 TerminalServicesDialogBox 180 PerformanceCenterAgentRuntimeSettingsDialogBox 181 Chapter14:MultipleIPAddresses 182 MultipleIPAddressesOverview 183 HowtoEnableIPSpoofinginALM 183 HowtoConfigureMultipleIPAddressesonLinux 185 IPWizard 185 Chapter15:CustomizingAnalysisTemplates 188 AnalysisTemplatesOverview 189 HowtoCustomizeAnalysisTemplates 189 AnalysisTemplateUserInterface 190 CreateNewAnalysisTemplateDialogBox 191 UploadAnalysisTemplateDialogBox 192 AnalysisTemplateOptionsDialogBox 193 Part4:Performance Testing Execution 196 Chapter16:PerformanceTestExecutionIntroduction 198 RunningPerformanceTestsOverview 199 HowtoManageaPerformanceTestRun 200 HowtoManageVusersDuringaTestRun 203 HowtoManageVirtualizedServicesDuringaTestRun 204 HowtoManageMonitoringandLoadGeneratorInformationDuringaTestRun 205 PerformanceTestExecutionUserInterface 206 Results/LastRunResultsTab 207 InitializingRunPage 209 PerformanceTestRunPage 211 RunTestDialogBox 220 TimeslotDurationDialogBox 224 StopRunDialogBox 224 OutputDetailsDialogBox 225 EditSchedulerDialogBox 227 MonitorProfileContentDialogBox 228 LoadGeneratorsDialogBox 229 HPALMPerformanceCenter(12.01) Page7of529 UserandAdministratorGuide AddLoadGeneratorsDialogBox 231 MonitorOverFirewallDialogBox 231 VusersDialogBox 232 RunVusersDialogBox 234 AddGroupDialogBox 235 ViewScriptDialogBox 236 SLAReport 238 CalculateServiceLevelAgreementDialogBox 239 Chapter17:NetworkVirtualization 242 NetworkVirtualizationOverview 243 HowtoIntegrateNetworkVirtualizationintoaPerformanceTest 246 NetworkVirtualizationGraphs 249 AverageLatencyGraph 249 PacketLossGraph 250 AverageBandwidthUtilizationGraph 250 AverageThroughputGraph 251 TotalThroughputGraph 252 NetworkVirtualizationUserInterface 253 NetworkVirtualizationSettingsDialogBox 254 ImportVirtualLocationsDialogBox 256 LimitationsforNetworkVirtualization 257 Part5:Online Monitoring 258 Chapter18:WorkingwithALMPerformanceCenterOnlineMonitors 260 MonitoringProcessOverview 261 HowtoSetUptheMonitoringEnvironment–Workflow 261 MonitorTypes 262 Chapter19:Run-TimeandTransactionMonitoring 266 Run-TimeGraphOverview 267 TransactionMonitorGraphsOverview 269 Chapter20:WebResourceMonitors 272 WebResourceMonitoringOverview 273 WebSocketStatisticsMonitor 276 HTTPStatusCodes 277 Chapter21:SystemResourceMonitoring 278 SystemResourceMonitorsOverview 279 WindowsResourceMonitoring 279 UNIXResourceMonitoring 279 SNMPResourceMonitoring 279 HPALMPerformanceCenter(12.01) Page8of529 UserandAdministratorGuide HowtoSetuptheUNIXMonitoringEnvironment 280 UNIXResourcesPerformanceCounters 281 Chapter22:NetworkDelayMonitoring 284 NetworkMonitoringOverview 285 HowtoSetUptheNetworkMonitoringEnvironment 286 HowtoConfiguretheLinuxSourceMachineforNetworkMonitoring 287 NetworkDelayMonitoringUserInterface 289 NetworkDelayTimeGraph 289 TroubleshootingandLimitations 290 Chapter23:WebServerResourceMonitoring 292 WebServerResourceMonitoringOverview 293 HowtoChangetheApacheDefaultServerProperties 293 ApachePerformanceCounters 293 MicrosoftIISPerformanceCounters 294 Chapter24:WebApplicationServerResourceMonitoring 296 WebApplicationServerResourceMonitoringOverview 297 MSActiveServerPagesPerformanceCounters 297 Chapter25:DatabaseResourceMonitoring 298 DatabaseResourceMonitoringOverview 299 HowtoSetUptheOracleMonitoringEnvironment 299 OraclePerformanceCounters 301 SQLServerPerformanceCounters 303 Chapter26:FlexMonitoring 306 FlexRTMPConnectionsGraph 307 FlexRTMPThroughputGraph 307 FlexRTMPOtherStatisticsGraph 307 FlexStreamingDeliveryGraph 308 FlexAverageBufferingTimeGraph 308 Chapter27:StreamingMediaMonitoring 310 StreamingMediaMonitoringOverview 311 RealPlayerClientPerformanceCounters 311 MediaPlayerClientPerformanceCounters 312 Chapter28:ERP/CRMServerResourceMonitoring 314 ERP/CRMServerResourceMonitoringOverview 315 SiebelServerManagerPerformanceCounters 315 SiebelServerManagerMonitor-TroubleshootingandLimitations 316 Chapter29:ApplicationDeploymentSolutionMonitoring 318 ApplicationDeploymentSolutionMonitoringOverview 319 HPALMPerformanceCenter(12.01) Page9of529 UserandAdministratorGuide HowtoSetuptheCitrixMonitoringEnvironment 319 CitrixMetaFramePerformanceCounters 320 Chapter30:MiddlewarePerformanceMonitoring 326 MiddlewarePerformanceMonitoringOverview 327 HowtoSetUptheIBMWebSphereMQMonitor 327 IBMWebSphereMQPerformanceCounters 328 IBMWebSphereMQQueueAttributes 330 Chapter31:InfrastructureResourcesMonitoring 332 InfrastructureResourcesMonitoringOverview 333 NetworkClientPerformanceCounters 333 Part6:Runtime SettingsConfiguration 334 Chapter32:ScriptRuntimeSettings 336 ScriptRuntimeSettingsOverview 337 GeneralRuntimeSettingsOverview 337 Protocol-SpecificRuntimeSettingsOverview 337 HowtoConfigureRuntimeSettings 337 ProtocolSpecificRuntimeSettingsTypes 338 RuntimeSettingsUserInterface 339 EditRuntimeSettingsDialogBox 340 Part7:MyPerformance Center 380 Chapter33:PersonalizingPerformanceCenter 382 MyPerformanceCenterOverview 383 MyPerformanceCenterUserInterface 383 MyPerformanceCenterWindow 384 MyPerformanceCenterViews 386 MyNotifications 389 TestPlanPage 390 TestLabPage 391 TestExpressDesigner 392 PerformanceTestSetPane 397 TestRunsPage 399 TopologiesPage 402 TestResourcesPage 403 TimeslotsPage 406 TestingHostsPage 407 Chapter34:Trending 414 TrendReportsOverview 415 HPALMPerformanceCenter(12.01) Page10of529