PRICE LIST 63HI Effective: January 6, 2014 STANLEY HINGES & DOOR ACCESSORIES Contents General Index STANLEY Hinges Contact Information 2 Terms and Conditions of Sale 3 – 4 Quoting & Ordering 5 – 6 STANLEY Hinges & Accessories Warranty 7 Returned Materials Authorization (RMA) 8 Returned Goods Authorization (RGA) 9 Fufillment Issues 9 Return Order Request 10 Quick Connect Harness 11 Hinge Sizes and Options 12–13 Classification of Finishes 14 Pricing Extras 15–17 Alphabetical Index 18–19 Hardware Product Listing 20–45, 48–70 EPT Guard Special Order Form 46 EPT Order Form 47 Bifold Track and Hardware 71–76 ByPass Track and Hardware 77–81 Pocket Door Track, Hardware and Frames 82–83 Bagsets 84 Cross Reference of EDP Number to Class Number 85–103 STANLEY Hinges & Door Accessories Hours of Operation: Monday – Friday, 8:00 am – 5:00 pm EST Toll Free Phone: 1.855.365.2407 Toll Free Fax: 1.877.835.1030 2 Stanley Security Solutions, Inc. • www.stanleysecurity.com • Phone: (855) 365-2407 • Fax: (877) 835-1030 Price List 63HI TERMS AND CONDITIONS OF SALE The terms and conditions contained herein shall govern the sale of all SAMPLES: Please contact your local Stanley Sales Representative for Stanley products located in the Stanley price catalog and/or offered for sample requests. sale by Stanley Security Solutions, Inc., except for those products as set forth under separate Stanley Value Added Reseller Agreements. The MINIMUM CHARGE: The expense of handling an order necessitates acceptance of any order is expressly made conditional upon your assent a minimum charge of $50.00 net per invoice. to these Terms and Conditions of Sale. CREDIT LIMITS: Stanley’s policy is to extend Net 30-day terms/open PRICES: Stanley reserves the right, in its sole discretion, to change or account combined with a credit line based on financial capacity. For amend its price list (including, but not limited to, adding or removing all accounts Stanley requires a Credit Application and Sales Tax Exempt Products from the price list), and standard terms and conditions of Certificate (if applicable). Stanley evaluates traditional sources of credit sale as contained in its catalogs, price list or published sales policies, information: D&B, trade and bank references, financial information, and without incurring any liability whatsoever to its Customer or others. All business plans. The supply of credit herein shall be at the discretion of orders will be filled at the Stanley List Price in effect at the time of order Stanley. If available information and/or financial circumstances will not placement. All prices are subject to change without notice and are not support open accounts terms, Stanley offers Cash in Advance and Credit guaranteed. Card (MasterCard or VISA) terms. Stanley performs periodic reviews of credit lines and terms of payment and may request updated financial TAXES: List prices do not include federal, state or local taxes. information. ORDERS: No order for Products shall be deemed to have been Stanley reserves the right to withhold delivery of Product if Customer accepted by Stanley until written notice of its acceptance is received does not meet Stanley’s credit requirements for the amount of Product by the Customer from Stanley via an order acknowledgement. Stanley ordered, or the amount of Product which remains unpaid (whether or reserves the right, in its sole discretion, to decline to accept any order. not overdue) exceeds the limit established by Stanley for Customer. Purchase Orders will bind Stanley only to the extent accepted by Customer shall provide, at Stanley’s request, an acceptable letter of credit Stanley’s written confirmation or delivery. or guarantee or security in a form and amount determined by Stanley. Stanley will attempt to fill orders in the order in which they are received, If Customer shall become overdue on its account or otherwise defaults subject to prior orders. However, Stanley reserves the right to allocate in any payment to Stanley or if its financial condition shall at any time orders or fill an order or orders ahead of prior orders, if, in its judgment, appear inadequate to warranty further shipment on an open account the facts warrant such a change. basis, Stanley shall have the right, without liability, to refuse to accept any or all orders, to cancel any and all orders, to delay shipments, or to Any additional provisions in a Purchase Order, including any pre- require advance payment before accepting or shipping any orders. All printed terms, shall be void and not binding on Stanley, unless expressly orders and all shipments are subject to approval by the Stanley Credit accepted by Stanley. For greater certainty, the acceptance by Stanley of a Department. Purchase Order shall not be deemed acceptance of the additional terms of such Purchase Order. PAYMENT TERMS: Stanley standard payment terms are 2% 15, net 30 days from date of invoice. Stanley will accept orders via phone, email, fax or courier. Stanley will send out an order acknowledgement for all orders received via email, Stanley shall be entitled to charge and Customer shall pay interest on phone or fax. overdue invoices at the rate of two percent (2%) per month calculated from the date of the invoice to the date of payment, including any Note: Receipt or possession of this price catalog does not grant approval attorney fees incurred by Stanley resulting from the collection of such to quote or purchase Stanley products. Please contact your Stanley Sales overdue payment. Customer shall pay all sums owing to Stanley without Representative for further details. any deduction or abatement and Customer shall have no right of set-off. In the event that Customer disputes any portion of the payment due, KEYING SYSTEM ORDERS: All orders of keying systems Customer shall be obligated to pay the balance which is not the subject specifying delayed fulfillment must be fulfilled within twelve (12) of dispute. months of the order date. Said request for fulfillment must include complete keying instructions for the order to be acknowledged with an Without limiting any other rights it may have under these terms of sale estimated delivery date. Failure to properly request fulfillment of the and applicable law, all of Stanley’s obligations under this Agreement, order within twelve (12) months of the order date will make the order including obligations of supply, or any Purchase Order, can be suspended void and nonrefundable. or cancelled should Customer be delinquent in making payment for previously shipped Products. SPECIAL ORDERS: Any modification to a standard product configuration is considered a special order. No credits will be issued for INTERNATIONAL SALES: International Resellers located outside returned special orders unless authorized by Stanley Customer Service. of the United States of America who place orders are subject to and must pay by (1) Cash in Advance, (2) Confirmed Irrevocable Letter of Credit, (3) INCOMPLETE ORDERS: An incomplete order is one that is not Standby Letter of Credit. fully specified according to the appropriate nomenclature required for that product. Any incomplete order will not be entered and will be All international shipments shall be FCA (Incoterms 2010) from Stanley’s referred to the appropriate Stanley Sales Representative for resolution. facility in Indianapolis, Indiana USA. Stanley shall be deemed to have Price List 63HI Stanley Security Solutions, Inc. • www.stanleysecurity.com • Phone: (855) 365-2407 • Fax: (877) 835-1030 3 TERMS AND CONDITIONS OF SALE (continued) delivered all Products and related goods when such are put in the of the shipping carton. A restocking charge of 30% of the purchase price custody of a carrier at Stanley’s plant or warehouse above, at which will be applied to the Customer’s account except for warranty returns. time all title and risk of loss or damage shall pass to Customer. Transportation charges of returned goods must be prepaid by Customer. All goods must be returned within sixty (60) calendar days of RGA SHIPPING/FREIGHT: All Products shall be shipped FOB Origin issue date. All goods must be returned in original packaging and be in domestic or FCA International (INCOTERMS 2010) from Stanley’s facility resalable condition except for warranty returns. Product not returned in in Indianapolis, Indiana USA. Stanley shall be deemed to have delivered salable condition or after sixty (60) days of the RGA issue date is subject all Products and related goods when such are put in the custody of a to disposal by Stanley with no credit issued. RGA requests are initiated carrier at Stanley’s plant or warehouse above, at which time all title, by an e-mail to: [email protected]. risk of loss or damage shall pass to Customer. All shipments will be made in accordance with the preferred routing, carrier assignments, Stanley cannot authorize the return of discontinued product. Under no and operational guidelines of Stanley. Customer shall bear all costs of circumstances will special order items be accepted for return, unless freight, insurance and associated costs and shall make all arrangements covered by warranty. for same. EXPORT REGULATIONS: Customer agrees to conform to, and Single or combined shipments including Stanley lock sets, exit devices, abide by, the export laws and regulations of the US, including, but not hinges and door closers will be considered for free freight with orders limited to, the Export Administration Act of 1979 as amended and its at or above $5000 net (product combination must be on same purchase implementing regulations. Diversion contrary to US laws and regulations order). is prohibited. Hinge only orders will be considered for free freight with orders at or MASTERKEYING: Stanley Masterkey Code and Masterkey Service above $750 net. Policy can be found at www.bestaccess.com. These freight terms apply only to a single destination within the LIMITED WARRANTY: The terms and conditions outlined above contiguous United States. are subject to Stanley’s Limited Warranty, which is included in the Stanley Price Catalog and is incorporated herein by reference. Upon return of a Should a shipment qualify for one of Stanley’s free freight programs, defective product, Stanley shall either repair or replace the product, in its the Products shall be shipped FOB Origin domestic (with exception to sole discretion, in accordance with our standard warranty prepaid freight) or FCA International (INCOTERMS 2010) (with exception to prepaid freight) from Stanley’s facility in Indianapolis, Indiana USA. EXCEPT AS SET FORTH HEREIN, STANLEY MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND BUYER ACKNOWLEDGES THAT NO DELIVERY: Orders shall be acknowledged and given a scheduled REPRESENTATIONS, WARRANTIES, PROMISES OR STATEMENTS delivery date based on estimated manufacturing lead times. HAVE BEEN MADE BY STANLEY, WITH RESPECT TO THIS PRODUCT, Manufacturing lead time will begin once all information is received OR ANY PART OR PORTION THEREOF. IN ADDITION, STANLEY to process an order. Delivery dates given by Stanley as part of order MAKES NO WARRANTY OF MERCHANTABILITY OF THIS PRODUCT acknowledgment for accepted orders for Products or related goods will OR ANY PART OR PORTION THEREOF, FOR ANY PURPOSE, NOR ANY be honored by Stanley on a best effort basis. Shipping dates shown on WARRANTY WHICH EXTENDS BEYOND THE DESCRIPTION ON THE order acknowledgments are based upon Stanley’s estimate and cannot FACE HEREOF. STANLEY SHALL NOT, IN ANY EVENT, BE LIABLE FOR be guaranteed. Stanley will not be liable for any loss or damage resulting ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES SUFFERED BY from delay in filling orders, including any direct or consequential loss or BUYER OR ANYONE CLAIMING BY, THROUGH OR UNDER BUYER, damage. Stanley reserves the right to make partial shipments unless the AS A RESULT OF THE CONDITION OF THIS PRODUCT, OR ANY PART order specifies otherwise. OR PORTION THEREOF, AND THERE ARE NO ORAL OR WRITTEN UNDERTAKINGS OR AGREEMENTS OF ANY TYPE PROVIDED CHANGES/CANCELLATIONS: After orders are entered for BY STANLEY EXCEPT AS EXPRESSLY SET FORTH HEREIN. SOME manufacturing, changes or cancellations cannot be accepted without STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED Stanley written permission, and may be subject to a change or WARRANTY LASTS OR PROHIBIT THE EXCLUSION OR LIMITATION cancellation charge equivalent to 30% of the purchase price. OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY IN YOUR STATE. Orders for special and/or custom designed goods not immediately saleable to another customer are not changeable, cancelable, or GOVERNING LAW: These Terms and Conditions of Sale and any returnable. subsequent sales agreements between Stanley and Customer shall be construed in accordance with the laws of the State of Indiana. The RETURNED GOODS: Stanley Customer Service MUST authorize all United Nations Convention on Contracts for the International Sale of returns. All goods must be returned in original packaging and be in Goods shall not apply to this Agreement. resalable condition except for warranty returns. Use fax number 888- 214-1918 for returned goods authorization only. Only goods with an invoice date of less than one (1) year will be considered for a Return Goods Authorization (RGA). All material returned to Stanley, regardless of the reason, must have a correct RGA number applied to the outside 4 Stanley Security Solutions, Inc. • www.stanleysecurity.com • Phone: (855) 365-2407 • Fax: (877) 835-1030 Price List 63HI QUOTING & ORDERING QUOTING: Price quotations are based on one (1) shipment to one Add-On orders received that are outside of the aforementioned period (1) location, and are valid as identified in the quote but in no case will be forwarded to the Stanley Representative for re-quote. longer than one year from the date of the quote. All exceptions will be evaluated on an individual basis. STOCKING ORDERS: All orders for stock replenishment should be marked as “Stock” and indicate a “Ship To” address that coincides with All quotation requests will be provided by the Stanley Representative the stocking Distributor warehouse location. where the project is located. INCOMPLETE ORDER PROCESS: All orders are screened upon QUOTING PROCESS AND PROCEDURES: The following receipt for complete information. If an order is received incomplete, information is necessary to secure a price quotation from Stanley. Stanley Customer Service will make one (1) attempt to contact a • Distributor Name Distributor directly for the missing requirements. If the information is not • Distributor Location made available to Stanley at that time the order will be referred to the local Stanley Representative for resolution. All incomplete orders will be • Distributor Contact Name & Phone Number cancelled if not resolved after sixty (60) calendar days. • Distributor e-mail contact • Project Name PRICE DISCREPANCY PROCESS: All entered orders are reviewed • Project Location by Stanley Customer Service for accuracy and pricing consistency • Bid Date between the Distributor and Stanley. Any order determined by Stanley, • Architects Name, Phone Number, and Architects Location in its sole and absolute discretion, to have a value greater than the Total • Specification Writer Name, Phone Number and Location Price shown on the Distributor purchase order will be held by Stanley for a Price Discrepancy. Stanley quotes are also reviewed to ensure that they • Competitive Influence / Specification are complete, approved, and match the PO. Due to pricing sensitivity, • List of materials to be quoted all price discrepancies must be resolved exclusively by your Stanley Representative. Every attempt will be made by Stanley to provide the price quotation in a timely manner. Upon completion, you will receive a copy of the ORDER CANCELLATION/CHANGES: All requests for Order quotation which will also include a valid quotation number. Once Cancellations and Changes (Quantity, Shipping, Finish, Function, etc) the project is secured, a copy of the quotation must accompany should be sent directly to Stanley Customer Service. Requests via phone your purchase order and be forwarded to Stanley Customer Service will be accepted, but must be accompanied by a written request. Factory Department in Indianapolis for processing. Order Number, PO Number, Account Info, and Detailed Changes must be clearly indicated. Change requests can be submitted via the following NON-STANDARD PRODUCT REQUEST: Please contact your methods: Stanley Representative to complete a Non-Standard Product Request Form. All requests should be submitted to the following email address: Email: [email protected] Fax: 1-877-835-1030 Email: [email protected] All order cancellations or changes will be subject to a cancellation fee as Upon receipt of a special order request, Stanley will review the defined in Stanley’s Terms and Conditions of Sale. configuration and determine if Stanley is capable of making the special order product and will provide a response to the customer. If Stanley is PRODUCTION SCHEDULING AND “DO NOT SHIP BEFORE” able to make the special order product, Stanley will provide a specific REQUESTS: All orders are scheduled for production and shipping based sku/configuration to the customer for the special order product. This on current production lead times and availability. Scheduling is completed sku/configuration must be identified on all Purchase Orders. In addition, only when an order is released from both credit and pricing review. the Purchase Order must be marked as a “Special Order”. Exceptions to this policy are made only when the PO is clearly marked: ORDERING: The following information is required for Stanley to “Do Not Ship Before” followed by the date. (Required Date, Expected successfully process any order: Date, etc. do not apply) These orders will be scheduled to ship on or after the date listed. • Itemized Purchase Order (PO) • Stanley Approved Quote Please send all orders to [email protected] or by fax to 877-835-1030 NOTE: for detailed information on how to place an order for Stanley Best products as well as Stanley masterkey services please see the detailed section regarding “Stanley Best Ordering”. ADD ON ORDERS FOR QUOTED PROJECTS: To place an add- on order from a quoted project the Distributor must include the original quote, PO number and/or Stanley’s original order number. Add-On orders will be accepted for a period one (1) year from the original order date. Price List 63HI Stanley Security Solutions, Inc. • www.stanleysecurity.com • Phone: (855) 365-2407 • Fax: (877) 835-1030 5 QUOTING & ORDERING (continued) Changes to “Do Not Ship Before” dates are required in writing and should be sent to: [email protected]. Be advised orders not clearly marked with a “Do Not Ship Before” designation will be payable within normal terms from the actual shipment date. EXPEDITE REQUESTS: • Expedite requests will be reviewed and accommodated by Stanley based on production lead times and availability. • See the then current Stanley Quick Ship Program for details. WHOLESALE PURCHASE: Distributors are also free to utilize Stanley’s Authorized Wholesalers to purchase product. Stanley does not make any guarantee of availability or pricing for purchases from an Authorized Wholesaler and the discounts afforded to Distributor under this Handbook shall not apply to purchases from an Authorized Wholesaler. The terms and conditions and price of product shall be mutually as mutually agreed between Distributor and Wholesaler. 6 Stanley Security Solutions, Inc. • www.stanleysecurity.com • Phone: (855) 365-2407 • Fax: (877) 835-1030 Price List 63HI Price List 63HI Stanley Security Solutions, Inc. • www.stanleysecurity.com • Phone: (855) 365-2407 • Fax: (877) 835-1030 7 RETURNED MATERIALS AUTHORIZATION (RMA) RMA REQUESTS: RMAs are utilized to cover the return of defective Special Note: A Purchase Order (PO) will be required if the Product is: products still under warranty or products deemed repairable by Stanley’s 1) Defective and not under warranty, or Product Support Team. This process can take up to seven (7) days after product is received at Stanley’s factory. If a defective product presents a 2) An advance replacement is required without verification of security risk, an advance replacement may be requested. whether the product is defective and under warranty. RMA PROCESS: Initiating an RMA request for all product lines can Please send Purchase Orders to the following: be handled in one of the following ways: • Fax: 1-877-835-1030, or 1) E-mail Stanley’s Technical Support Group at one of the following: • E-mail: [email protected] • [email protected] • Defective product should be returned to the address below. The • [email protected] shipment must be marked with the approved RMA claim number to ensure prompt processing and attention. All shipping charges • [email protected] prepaid by customer. 2) Contact your Stanley Representative whom can enter an Stanley Security Solutions, Inc. RMA request online. Stanley Mechanical Solutions Division 3) Contact Stanley’s Product Support Team at: Attn: Product Support Team 6161 East 75th Street • Phone: 1-800-392-5209 Indianapolis, IN 46250 • Fax: 1-317-806-3557 • When material is received at Stanley’s factory, Stanley will assess The RMA Request Form must be completed entirely to process an RMA. and determine the nature of the defect. The following information will be needed: • Defective goods are replaced upon Stanley’s determination. • End User Name • Sales Order Number • Credit for material and freight is issued only if deemed appropriate • Account Number • Item Number by Stanley’s Product Support Team. If approved, credit is initiated and a credit memo is mailed to the Distributor within fifteen (15) • Contact Name • Item Quantity business days. • Phone Number • Description of the Problem • Purchaser Order Number Upon review and approval of the submitted RMA request, a claim number is logged and provided back to the requestor by a Stanley Product Support Team member: • When an immediate replacement is required and it is not known whether the product is deemed defective or under warranty, a Purchase Order will be required to initiate a replacement (please see above fax number and e-mail address). In this case, an order number will be generated and forwarded to Distributor in conjunction with the RMA claim number. • RMA claim number: Please use this number for all references and communications regarding the applicable situation to ensure a claim is easily identified. September 2013 8 Stanley Security Solutions, Inc. • www.stanleysecurity.com • Phone: (855) 365-2407 • Fax: (877) 835-1030 Price List 63HI RETURNED GOODS AUTHORIZATION (RGA) FULFILLMENT ISSUES RGA POLICY: Only goods with an invoice date of less than one (1) Any quality Issues (missing parts, wrong parts, handing, finish, etc) year will be considered for a Return Goods Authorization. All materials should be submitted electronically to: [email protected] or your returned to Stanley for any reason (other than warranty), must have a Local Stanley Representative. correct Return Goods Authorization (RGA) number applied to the outside of the shipping carton. A thirty percent (30%) re-stocking charge (of the Please reference your original Purchase Order (PO) Number, Factory purchase price) will be applied to the Distributor’s account for orders Order Number, Distributor Account, Contact Information (E-mail/Fax), returned due to customer error. Transportation charges of returned and include a detailed description of the issue. goods must be prepaid by the Distributor. All goods must be returned within sixty (60) calendar days of RGA issue date. All goods must be 1) ITEMS MISSING FROM A SHIPMENT: If you have signed returned in original packaging and be in resalable condition. Product your shipment short, Stanley Customer Service will promptly issue a No not returned in saleable condition is subject to disposal by Stanley with Charge replacement order for the missing products. no credit issued. Commercial Hardware items that are special made to order items will not be returned under any circumstances. If the shipment was not signed short but after review, Stanley Customer Service determines (based on shipping weights, packing lists, etc) that RGA PROCESS (ALL PRODUCTS): RGA requests are utilized to the order was indeed shipped short, a No Charge replacement will be cover all return goods for a Distributor with the exception of defective issued. products. Requests can be initiated directly from you as Distributor or by your Stanley Representative. RGA requests are initiated by an e-mail to: If Stanley Customer Service cannot verify a shipping error, an advance [email protected] replacement order will be entered, charged, and expedited to the Distributor. The quality issue will be forwarded to the RGA-Credit Group 1) The RGA request is reviewed, and if approved, logged into Stanley’s for resolution. tracking system and a claim number is provided back to requestor. If it is determined that the item was omitted from the order due to a 2) Once a claim number is issued, this number should be noted on all Stanley order entry error, a change order will be entered and expedited references and communications concerning said RGA. for the missing products. 3) The RGA will be processed once material is received at Stanley’s Please see Stanley’s price book for further detail. factory provided it is received in its original packaging and is in saleable condition. 2) WRONG ITEMS RECEIVED (parts, handing, function, finish, etc): 4) Credit is issued to the Distributor account and a credit memo is Advanced replacements will be issued for any wrong items received. mailed to the Distributor. Such orders will be charged based on pricing/discounts from the original order. The issue will be forwarded to Stanley’s RGA-Credit Group for resolution. Any quality issue that is determined to be either a Stanley order entry and/or manufacturing error will have an advanced replacement order entered and will be expedited. An RGA will be issued to return the incorrect products. No re-stock fee will apply for Stanley order entry and/ or manufacturing errors. September 2013 September 2013 Price List 63HI Stanley Security Solutions, Inc. • www.stanleysecurity.com • Phone: (855) 365-2407 • Fax: (877) 835-1030 9 RETURN ORDER REQUEST ❏ Return for Replacement ❏ Return for Credit Date of Request:_________________________________ Original Order: __________________________________ NATURE OF PROBLEM Date of Request:_________________________________ Original P.O.: ____________________________________ ❏ Manufacturing Defect Invoice #: ______________________________________ ❏ Warranty Evaluation Customer Name: _________________________________ ❏ Missing Parts Account Number: ________________________________ ❏ Wrong Matterials Received Address: _______________________________________ ❏ Wrong Matterials Ordered City: __________________________________________ ❏ Wrong Quantity State: __________________________________________ ❏ Return Inventory Contact Name: __________________________________ ❏ Other: _______________________________________ Email: _________________________________________ Note: All returns shall be subject to Stanley’s current Terms Phone: _________________________________________ of Sale and Warranty as outlined in Stanley’s price catalog. ❏ Ship Replacement Material to Address Above ❏ Ship Replacement Material to Address on Order DETAILED DESCRIPTION OF DEFECT OR REASON FOR RETURN ________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________ RETURN MATERIAL Line Item # Quantity Product Nomenclature Product Description Please e-mail completed form to [email protected] or Fax to 1-888-214-1918 10 Stanley Security Solutions, Inc. • www.stanleysecurity.com • Phone: (855) 365-2407 • Fax: (877) 835-1030 Price List 63HI