T h e H e l p B o o k 5 t h E d 5th Edition i t io EHELP BOOK 5 n H T A Health and Human Services Guide Where to turn for help and information in the Greater Phoenixville, Spring City, The Vincents, The Coventrys, The Pikelands, The Providences, Royersford, Collegeville/Trappe, Charlestown, Schuylkill, Lower Pottsgrove and Limerick areas. Also available online at www.pchf1.org or www.openhearthinc.org Sponsored By 821฀Gay฀St.฀•฀Phoenixville,฀PA฀19460 (610)฀917-9890฀•฀Fax฀(610)฀917-9861 E-mail:฀[email protected]฀•฀Website:฀www.pchfl.org Dear Community Members, The Help Book 5th Edition, a health and human services resource guide, is sponsored once again by our Phoenixville Community Health Foundation and an anonymous donor. It has been developed through a grant relationship with Open Hearth, Inc. The Foundation’s service area includes the Greater Phoenixville, Spring City, The Vincents, The Coventrys, The Pikelands, The Providences, Royersford, Collegeville/Trappe, Charlestown, Schuylkill, Lower Pottsgrove and Limerick areas. The purpose of this resource book is to help increase access to services for adults and children in the service area by making information about health and human services available in a comprehensive and convenient written form. While this information is available online through the Internet, we also know that there are many people in the service area who do not have computers or who are intimidated by the thought of using them to find information that they may need. Thus, we have printed more than 59,000 English copies of the resource guide and have mailed them to every household in these zip code areas. The resource guide will also be available free to area nonprofit organizations, and at public places such as banks, grocery stores, and churches. To insure that it reaches out to the growing Latino population, we have published over 6,000 copies of the resource guide in Spanish and are taking steps to insure that every area Latino family and individual is aware of its availability. It is the hope of the Foundation and of Open Hearth, Inc. that you will refer to The Help Book 5th Edition whenever the need to find assistance for your family and friends arises. We urge you to keep it in a convenient place near your telephone. We feel privileged to have the opportunity of offering this resource guide to help increase service access. We wish you much success in using it for the benefit of yourself, your family and your friends. Sincerely, Louis J. Beccaria, Ph.D. President and CEO CHAMPIONS฀OF฀THE฀COMMUNITY The Help Book I How to Use “The Help Book” The fifth edition of “The Help Book” contains comprehensive data on over 300 health and human service agencies and programs, providing over a thousand services to the people of the Greater Phoenixville, Spring City, The Vincents, The Coventrys, The Pikelands, The Providences, Royersford, Collegeville/Trappe, Charleston, Schuylkill, Lower Pottsgrove and Limerick. “The Help Book” is divided into the following sections: Quick Reference Pages: Provide non-emergency (administrative) contact numbers for helpful government and private services. Subject/Category Index: Provides a listing of services or needs along with the names and page numbers of programs or agencies that can assist you. Alphabetical Listings: Provides listings in alphabetical order of all agencies that provided information for “The Help Book”. Each agency had the opportunity to provide complete information on their services and programs. Agencies listed under the category “Information and Referral” are able to help you locate or receive the assistance you need, and can help you if you are not sure what you may need or where you should turn. Although comprehensive information on each agency has been provided, we encourage you to contact the agencies directly for specific information on their services and programs. Every effort has been made to provide accurate information; however, though deemed reliable, this information is subject to cost increases, error or revision and cannot be guaranteed. For your organization to be considered to be included in a future edition of The Help Book, please contact Open Hearth at 610-792-9282. Most organizations listed in the Help Book will gladly consider your volunteer assistance if you would like to help. In fact, many agencies depend on your volunteer support. Please contact the agency directly for further information! II The Help Book 9-1-1 CALL 9-1-1 FIRST IN ALL EMERGENCY SITUATIONS! WHAT IS 9-1-1? 9-1-1 is a 3 digit EMERGENCY number that provides the fastest access to POLICE, FIRE, and MEDICAL services. WHEN TO USE 9-1-1: Call 9-1-1 to report a situation that requires the immediate response of POLICE, FIRE, OR AMBULANCE services. DO NOT CALL 9-1-1 FOR: Road/travel and severe weather information, to report power outages (call your electrical provider), or other non-emergencies. If you need police, fire or ambulance service for a non-emergency situation, please call: 610-935-2440 Chester County 610-275-1222 Montgomery County PREPARE FOR EMERGENCIES TODAY Get a Kit, Make a Plan, Be Informed. Visit www.ready.org or your local library for resources to get started. FREE emergency alerts by text or email (no charge unless you pay per text), Chester County – www.readychesco.org Montgomery County – www.readymontco.org You can also sign up for text or email alerts at www.readynotifypa.org. To report damage following a disaster: contact your local municipality. The Help Book III 2-1-1 CONNECT WITH HUMAN SERVICES WHAT IS 2-1-1? 2-1-1 is a free, easy-to-remember phone number (2-1-1) and website (www.211sepa.org) that connects people with important health and human services in the southeastern Pennsylvania. (Bucks, Chester, Delaware, Montgomery and Philadelphia counties) 2-1-1 is available 24 hours a day, 7 days a week with TTY and multilingual services available. WHEN TO USE 2-1-1: Call 2-1-1 to receive information and referrals for:  Basic Human Needs Resources: food banks, shelters, rent assistance, utility assistance  Physical and Mental Health Resources: crisis intervention services, support groups, counseling  Employment Supports: financial assistance, job training and education programs  Support for Older Adults and Persons with Disabilities: Meals on Wheels, home health care, transportation, homemaker services  Support for Children, Youth and Families: childcare, after school programs, summer camps and recreation programs, mentoring, tutoring, protective services  Regional disaster preparation and response organizations DO NOT CALL 2-1-1 FOR: Any life-threatening situation or emergency circumstance. Call 9-1-1 first in all emergency situations! IV The Help Book Quick Reference Pages non-emergency The following is a list of contact numbers for administrative purposes only. Please use 9-1-1 for an emergency. These numbers can be used to make police or fire department reports of nuisance matters, or to answer questions you may have. Police Collegeville Police Department ....................................... (610) 489-9208 East Coventry Police Department ................................... (610) 495-0119 East Pikeland Twp. Police Department ........................... (610) 935-0606 East Vincent Twp. Police Department ............................ (610) 933-0115 Limerick Twp. Police Department ................................... (610) 495-7909 Lower Providence Police Department ............................. (610) 539-5901 North Coventry Police Department ................................. (610) 323-8360 Phoenixville Police Department ...................................... (610) 933-1180 Royersford Police Department ........................................ (610) 948-3305 Schuylkill Twp. Police Department .................................. (610) 933-5820 Spring City Police Department ........................................ (610) 948-3456 Upper Providence Twp. Police Department .................... (610) 933-7899 West Pikeland Police Department .................................. (610) 827-5007 West Vincent Twp. Police Department ........................... (610) 458-3205 Fire & Ambulance Black Rock Volunteer Fire Company .............................. (610) 666-7965 Collegeville Fire Company .............................................. (610) 489-4464 Friendship Fire Company (Phoenixville) ......................... (610) 933-3721 Kimberton Fire Company ................................................ (610) 935-1388 Liberty Fire Company ...................................................... (610) 948-6510 Limerick Fire Company ................................................... (610) 489-2222 Linfield Fire Company ..................................................... (610) 495-7561 Lionville Fire Company .................................................... (610) 363-7663 Lower Providence Fire Company .................................... (610) 539-5408 Norco Fire Company ....................................................... (610) 323-3263 Phoenixville Fire Department .......................................... (610) 933-9717 Ridge Fire Company ....................................................... (610) 495-6063 Royersford Fire Department ............................................ (610) 948-6234 Trappe Fire Company ..................................................... (610) 489-2700 Uwchlan Ambulance Corps ............................................. (610) 363-1067 Valley Forge Volunteer Fire Company ............................ (610) 933-3388 West End Fire and Ambulance Company ....................... (610) 933-1140 The Help Book V Other Services American Red Cross ..................................................... (215) 299-4000 Chester County Dept. of Emergency Services ............. (610) 344-5000 Chester Co. Mental Health Crisis Intervention .............. (610) 918-2100 Childline and Abuse Registry ......................................... (800) 932-0313 CHIP (child health care coverage) ................................ (800) 986-5437 Domestic Violence / Abuse Hotline ................................ (888) 711-6270 Healthy Baby Hotline (prenatal care) ............................ (800) 986-2229 Lead Information Line ..................................................... (800) 440-5323 Long-Term Care Helpline ............................................... (866) 286-3636 Montgomery Co. Mental Health Crisis Intervention ........ (610) 279-6100 National Runaway Switchboard ..................................... (800) 621-4000 Special Kids Network (children w/ special needs) ........ (800) 986-4550 The Poison Control Center ............................................. (800) 222-1222 Victim Services Chester County ................................... (610) 692-7420 Victim Services Montgomery County .............................. (610) 277-0932 The following pages have been created to assist you to locate agencies or organizatio ns that can help you with a specific need. If you are in need of emergency food, turn to the page that alphabetically lists “Food Providers” as the title. The agencies and the page on which they are located will be listed under the title. Be sure to review the information on the agency with regard to your eligibility. Some organizations can only serve specific regions or populations. We hope the Help Book 5 assists you to find the help you need! VI The Help Book Adoption A Baby's Breath ................................................................................. 1 All About Love Adoptions ...................................................................... 7 Chester County Department of Children, Youth and Families ........... 26 Friendship House ................................................................................ 55 National Adoption Center .................................................................... 85 Adult Day Care Adult Care of Chester County (ACCC) ................................................. 4 Bon Homie, Ltd. Adult Day Care ......................................................... 15 Brian's House, Inc. .............................................................................. 17 Diakon Adult Day Services @ Manatawny ......................................... 46 Handi-Crafters, Inc. ............................................................................. 62 Parkhouse Nursing and Rehabilitation Center ................................... 93 Tel Hai Adult Day Care Services ...................................................... 125 Advocacy and Rights Organizations Affinity Patient Advocacy ...................................................................... 5 Compeer Chester County ................................................................... 39 Compeer of Suburban Philadelphia .................................................... 39 DeafCAN! ............................................................................................ 44 Fair Housing Rights Center in Southeastern Pennsylvania ............... 50 Housing Equality Center of Pennsylvania .......................................... 67 Kelly Anne Dolan Memorial Fund ....................................................... 69 Montgomery County Aging and Adult Services .................................. 80 Mothers Against Drunk Driving (MADD) Southeast Region PA ......... 84 National Alliance on Mental Illness (NAMI) Chester County .............. 85 Orion Communities ............................................................................. 90 Pennsylvania Human Relations Commission ..................................... 97 Phoenixville Military & Family Support Initiative ............................... 105 Planned Parenthood – Pottstown ..................................................... 107 The Arc Alliance ................................................................................ 126 The Arc of Chester County ............................................................... 126 The Crime Victims' Center of Chester County, Inc. .......................... 127 The PA Link to Aging & Disability Resources ................................. 128 Victim Services Center of Montgomery County, Inc. ........................ 135 Women's Center of Montgomery County .......................................... 138 YWCA Tri-County Area ..................................................................... 139 Affordable Housing / Housing Assistance Chester County Department of Community Development ................. 27 Connect Points .................................................................................... 40 Episcopal House ................................................................................. 50 Habitat for Humanity of Chester County, Inc. ..................................... 61 Habitat for Humanity of Montgomery County, PA ............................... 61 Horizon House .................................................................................... 66 Housing Authority of Chester County ................................................. 66 Housing Equality Center of Pennsylvania .......................................... 67 The Help Book VII Affordable Housing / Housing Assistance (continued) Housing Partnership of Chester County ............................................. 67 Human Services, Inc. ......................................................................... 68 Jefferson Place ................................................................................... 69 Montgomery County Housing Authority ............................................. 84 Open Hearth, Inc. ............................................................................... 88 Orion Communities ............................................................................. 90 PACS .................................................................................................. 92 Park Spring Apartments ..................................................................... 93 Petra Community Housing ................................................................. 99 Project Outreach............................................................................... 109 Shared Housing Program ................................................................. 115 Society of St. Vincent de Paul - Sacred Heart Conference .............. 117 St. Peter's Place ............................................................................... 122 The Salvation Army - West Chester ................................................. 130 AIDS / Sexually Transmitted Disease Chester County Health Department ................................................... 30 Creative Health Services, Inc. – Pottstown ........................................ 42 Family Service of Chester County ...................................................... 51 Family Services of Montgomery County ............................................ 52 Montgomery County Health Department ............................................ 83 Planned Parenthood – Pottstown ..................................................... 107 Assisted Living / Personal Care Arden Courts of King of Prussia ......................................................... 11 Atria Woodbridge Place ...................................................................... 12 Barclay Friends................................................................................... 13 Chestnut Knoll .................................................................................... 32 Columbia Cottage Assisted Living Community .................................. 35 Devon Manor ...................................................................................... 46 Glencrest Manor, Inc. ......................................................................... 58 Harrison House of Chester County .................................................... 62 Sanatoga Court Assisted Living ....................................................... 113 Spring Mill Senior Living ................................................................... 120 St. Martha Villa for Independent & Retirement Living ...................... 121 Sunrise Assisted Living of Exton ...................................................... 124 Child Abuse and Neglect Chester County Department of Children, Youth and Families ........... 26 Childline and Abuse Registry ............................................................. 34 The Crime Victims' Center of Chester County, Inc. ......................... 127 Victim Services Center of Montgomery County, Inc......................... 135 Child Care Services Chester County Intermediate Unit ...................................................... 30 Mom's House, Inc. of Greater Philadelphia ........................................ 79 Philadelphia Freedom Valley YMCA .............................................. 100 Phoenixville Area Children's Learning Center .................................. 101 VIII The Help Book Child Care Services (continued) Stepping Stone Education Center .................................................... 123 YWCA Tri-County Area ..................................................................... 139 Clothing / Furniture Services Feel the Warmth ................................................................................. 52 Genesis Pregnancy Care Center ........................................................ 57 Open Door Ministry ............................................................................. 88 Operation Warm .................................................................................. 89 People to People at First Presbyterian Church .................................. 98 Project Outreach ............................................................................... 109 Society of St. Vincent de Paul - Sacred Heart Conference .............. 117 Wings for Success ............................................................................ 138 Consumer Protection Legal Aid of Southeastern Pennsylvania ............................................ 71 Pennsylvania Bureau of Consumer Protection ................................... 96 U.S. Consumer Product Safety Commission .................................... 134 Counseling A Baby's Breath .................................................................................... 1 Birthright of West Chester ................................................................... 15 Catholic Social Services - Montgomery County ................................. 22 Center for Loss and Bereavement ...................................................... 23 Child Guidance Resource Centers ..................................................... 33 Compassionate Friends of Phoenixville ............................................. 38 Creative Health Services, Inc. – Phoenixville ..................................... 42 Creative Health Services, Inc. – Pottstown ........................................ 42 Daemion Counseling Center ............................................................... 43 Devereux Community Services .......................................................... 45 Domestic Violence Center of Chester County (DVCCC) .................... 47 Family Service of Chester County ...................................................... 51 Family Services of Montgomery County ............................................. 52 Fellowship Health Resources, Inc. (FHR) .......................................... 53 Genesis Pregnancy Care Center ........................................................ 57 Holcomb Behavioral Health Systems ................................................. 64 Human Services, Inc. .......................................................................... 68 Laurel House ....................................................................................... 70 Mental Health Association of Southeastern PA .................................. 77 Mirmont Outpatient Center ................................................................. 78 Mothers Against Drunk Driving (MADD) Southeast Region PA ......... 84 Penn Psychiatric Center ..................................................................... 95 Peter's Place ....................................................................................... 99 Project HEARTH (Helping Elderly Adults Remain in Their Homes) . 108 RSVP (Formerly of Montgomery County) ......................................... 112 Spring-Ford Area Counseling Services ............................................ 120 The PA Link to Aging & Disability Resources ................................... 128 The Peacemaker Center ................................................................... 129