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HBR Guides Ultimate Boxed Set (16 Books) Contents HBR Guide to Emotional Intelligence HBR Guide to Managing Up and Across HBR Guide to Finance Basics for Managers HBR Guide to Performance Management HBR Guide to Project Management HBR Guide to Dealing with Conflict HBR Guide to Delivering Effective Feedback HBR Guide to Coaching Employees HBR Guide to Getting the Right Work Done HBR Guide to Negotiating HBR Guide to Leading Teams HBR Guide to Building Your Business Case HBR Guide to Better Business Writing HBR Guide to Persuasive Presentations HBR Guide to Data Analytics for Managers HBR Guide to Making Every Meeting Matter Harvard Business Review Press Boston, MA eISBN: 9781633697829 HBR Guide to Emotional Intelligence Harvard Business Review Guides Arm yourself with the advice you need to succeed on the job, from the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges. The titles include: HBR Guide to Being More Productive HBR Guide to Better Business Writing HBR Guide to Building Your Business Case HBR Guide to Buying a Small Business HBR Guide to Coaching Employees HBR Guide to Data Analytics Basics for Managers HBR Guide to Delivering Effective Feedback HBR Guide to Emotional Intelligence HBR Guide to Finance Basics for Managers HBR Guide to Getting the Right Work Done HBR Guide to Leading Teams HBR Guide to Making Every Meeting Matter HBR Guide to Managing Stress at Work HBR Guide to Managing Up and Across HBR Guide to Negotiating HBR Guide to Office Politics HBR Guide to Performance Management HBR Guide to Persuasive Presentations HBR Guide to Project Management HBR Guide to Emotional Intelligence HARVARD BUSINESS REVIEW PRESS Boston, Massachusetts HBR Press Quantity Sales Discounts Harvard Business Review Press titles are available at signifi cant quantity discounts when purchased in bulk for client gifts, sales promotions, and premiums. 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The web addresses referenced in this book were live and correct at the time of the book’s publication but may be subject to change. Library of Congress cataloging-in-publication data is forthcoming. ISBN: 9781633692725 eISBN: 9781633692732 What You’ll Learn It’s been two decades since Daniel Goleman’s research showed that emotional intelligence is twice as important as other skills in determining outstanding leadership. By managing your emotions and relating well to others, he explained, you can achieve higher levels of infl uence as well as personal well-being. This kind of emotional intelligence is not just an in- nate trait: It can be learned. Becoming more fi nely at- tuned to your own emotions allows you to determine how to use those feelings more productively to make stronger decisions, overcome negative thoughts, control yourself in volatile situations, or understand others when they act in a way that surprises or angers you. Getting feedback from trusted colleagues and friends can keep you honest and aware of your areas of weakness, especially in the so- cial sphere. And whether you’re writing a diffi cult email, looking to keep your cool in a bitter negotiation, or man- aging an upset direct report, an array of frameworks and tactics can help you approach the situation in a way that takes the human element into account. What You'll Learn This guide will help you navigate these approaches. You’ll get better at: • Identifying and managing your own emotions • Persuading and infl uencing others • Dealing with diffi cult colleagues • Responding to stress productively • Defusing tense conversations • Using your feelings as data to help you make smarter decisions • Avoiding emotional pitfalls in a negotiation • Reacting to tough situations with resilience • Helping others on your team develop their emo- tional intelligence • Developing a strong emotional culture