Football Management Football Management Sue Bridgewater Warwick Business School, University of Warwick, UK © Sue Bridgewater 2010 Softcover reprint of the hardcover 1st edition 2010 978-0-230-23841-1 All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission. No portion of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, Saffron House, 6–10 Kirby Street, London EC1N 8TS. Any person who does any unauthorized act in relation to this publication may be liable to criminal prosecution and civil claims for damages. The author has asserted her right to be identifi ed as the author of this work in accordance with the Copyright, Designs and Patents Act 1988. First published 2010 by PALGRAVE MACMILLAN Palgrave Macmillan in the UK is an imprint of Macmillan Publishers Limited, registered in England, company number 785998, of Houndmills, Basingstoke, Hampshire RG21 6XS. Palgrave Macmillan in the US is a division of St Martin’s Press LLC, 175 Fifth Avenue, New York, NY 10010. Palgrave Macmillan is the global academic imprint of the above companies and has companies and representatives throughout the world. Palgrave® and Macmillan® are registered trademarks in the United States, the United Kingdom, Europe and other countries. ISBN 978-1-349-31556-7 ISBN 978-0-230-28160-8 (eBook) DOI 10.1007/978-0-230-28160-8 This book is printed on paper suitable for recycling and made from fully managed and sustained forest sources. Logging, pulping and manufacturing processes are expected to conform to the environmental regulations of the country of origin. A catalogue record for this book is available from the British Library. A catalog record for this book is available from the Library of Congress. 10 9 8 7 6 5 4 3 2 1 19 18 17 16 15 14 13 12 11 10 Transferred to Digital Printing in 2014 To my sons, James and Sam C ONTENTS List of Figures ix List of Tables x Preface xiii Introduction The Football Management Context 1 Through the goldfi sh bowl 4 Book structure 7 Chapter 1 What Can Business Learn from Football and What Can Football Learn from Business? 9 What characterizes football management? 11 How does that help us to learn about management? 18 Chapter 2 Life in the Fast Lane 19 Introduction 19 Leadership theory 19 Leadership: schools of thought 22 The world of the football manager: from gaffer to goldfi sh bowl 31 Conclusion 55 Chapter 3 The Golden Boys 57 Introduction 57 What is success? 58 What is success for a football manager? 59 Measuring football manager success 61 Perceived success: viewing success through a lens 111 Football managers and success: the big picture 113 Conclusion 117 vii Contents viii Chapter 4 The Blame Game: Does Changing Leaders Help? 118 Introduction 118 Football manager succession 120 The blame game 128 Conclusion: why changing managers might not work 141 Chapter 5 Snakes and Ladders 143 Introduction 143 Ladders 144 Snakes 156 Conclusions 166 Chapter 6 Final Thoughts on Football Management 167 Football manager as leader 167 Success and the football manager 169 Football manager as talent manager 170 Football manager succession 172 Managing in a turbulent market 173 Notes 175 Glossary 177 Appendices 179 References 197 Index 202 L F IST OF IGURES 3.1 Infl uences on manager success 70 3.2 Perlmutter’s evolution of the multinational fi rm 1966 91 3.3 Stages of encouraging/identifying black managers 106 4.1 Expected pattern of results pre and post sacking of a manager 133 4.2 Average points per 6-game block from 1994 to 1997 135 4.3 Measurement for average points six games before to six games after change of manager 137 4.4 The average points performance of Tottenham managers before departure and of new manager after appointment 138 4.5 The average points performance of Tottenham managers before departure and of new manager after appointment 138 4.6 Average performance of a Tottenham Hotspur manager before departure and of new manager on appointment 139 4.7 What difference does it make when you change manager? 139 4.8 Comparison 1992–93 and last three seasons 140 5.1 Average football manager tenure 159 5.2 Football manager dismissals and resignations, 1992 to date 160 ix