Exploring Security Best Practices For Amusement Parks and Attractions Jason Freeman (moderator), Corporate Director of Safety, Security & Risk Management Six Flags Entertainment Corporation Todd McGhee, Managing Partner/Co Founder, Protecting the Homeland Innovations, LLC Dan Rimmer, Director of Security, SeaWorld Orlando Tim Shellenberger, Managing Director, Corporate Safety & Security, Hershey Entertainment & Resorts Company Security Layering Tim Shellenberger, Managing Director, Corporate Safety & Security Hershey Entertainment & Resorts Company Security Layering Observe and Report Training: • Pay Parking • Parking Operations • Transportation Operations • Greeter Programs • Front Gate Operations Security Layering Technology: • Cameras • Automated Gates • Electronic Billboards • Communication Systems Security Layering Law Enforcement Presence : • Internal • External Employee Entrances : • Verification of Employment Status • Search Intelligence Gathering : • Internal • External Extending Your Perimeter! Counter Surveillance Behavioral Detection/Observation Dan Rimmer, Director of Security SeaWorld Parks and Entertainment Concepts • Use the layered approach to security • Engage people as early as possible once on your property – know your neighbors too • Have an “all risk” reduction mentality - Safety - Crime and Loss Prevention / Fraud - Antiterrorism • Look for Force Multipliers - See Something, Say Something… Best Practices • Deploy Trained Behavioral Detection Officers (BDOs) - Tools available through TSA and DHS • Evaluate the Environment for Deployment - Are there arrival “choke points” for focused screening ?; queue lines for tickets/park entrance / drop off areas - Perimeter weaknesses; lighting; walk-up access areas - Know the “moments of truth” for your operation Peak Arrival Times Special Events Peak In-Park Hours • Engage Employees From Other Disciplines - Parking; Tolls; Valet; Turnstiles; Greeters Summary Keys for Success Objectives Communication Prevent crime; fraud, thefts - Current threat/concerns and terrorism - Time sensitive Supplement guest screening – - Tools available WTMD (phones/cameras/radios) Reduce $hrink – possible ROI Awareness Enhance safety and welfare - Updated intelligence (pets/people) - What you are looking for Harden your targets profile Training - Supported by leadership - Targeted by discipline Behavior Observation Skills Todd McGhee, Managing Partner Protecting the Homeland Innovations