SBIR N03-112 MMooddeelliinngg aanndd SSiimmuullaattiioonn ooff CCuullttuurraall DDiiffffeerreenncceess iinn HHuummaann DDeecciissiioonn MMaakkiinngg PPhhaassee IIII YYeeaarr 22:: FFooccuuss oonn TTrraannssiittiioonn CKM Meeting January 2006 Holly A. H. Handley Nancy J. Heacox Pacific Science & Engineering Group Pacific Science & Engineering Group [email protected] [email protected] This work was supported by the Office of Naval Research under contract N00014-04-C-0392 . Report Documentation Page Form Approved OMB No. 0704-0188 Public reporting burden for the collection of information is estimated to average 1 hour per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Washington Headquarters Services, Directorate for Information Operations and Reports, 1215 Jefferson Davis Highway, Suite 1204, Arlington VA 22202-4302. Respondents should be aware that notwithstanding any other provision of law, no person shall be subject to a penalty for failing to comply with a collection of information if it does not display a currently valid OMB control number. 1. REPORT DATE 3. DATES COVERED JAN 2006 2. REPORT TYPE 00-00-2006 to 00-00-2006 4. TITLE AND SUBTITLE 5a. CONTRACT NUMBER Modeling and Simulation of Cultural Differences in Human Decision 5b. GRANT NUMBER Making Phase II Year 2: Focus on Transition 5c. PROGRAM ELEMENT NUMBER 6. AUTHOR(S) 5d. PROJECT NUMBER 5e. TASK NUMBER 5f. WORK UNIT NUMBER 7. PERFORMING ORGANIZATION NAME(S) AND ADDRESS(ES) 8. PERFORMING ORGANIZATION Pacific Science & Engineering Group,9180 Brown Deer Rd,San REPORT NUMBER Diego,CA,92121 9. SPONSORING/MONITORING AGENCY NAME(S) AND ADDRESS(ES) 10. SPONSOR/MONITOR’S ACRONYM(S) 11. SPONSOR/MONITOR’S REPORT NUMBER(S) 12. DISTRIBUTION/AVAILABILITY STATEMENT Approved for public release; distribution unlimited 13. SUPPLEMENTARY NOTES Collaboration and Knowledge Management (CKM) Workshop, 24-26 Jan 2006, Cambridge, MA. U.S. Government or Federal Rights License 14. ABSTRACT 15. SUBJECT TERMS 16. SECURITY CLASSIFICATION OF: 17. LIMITATION OF 18. NUMBER 19a. NAME OF ABSTRACT OF PAGES RESPONSIBLE PERSON a. REPORT b. ABSTRACT c. THIS PAGE Same as 30 unclassified unclassified unclassified Report (SAR) Standard Form 298 (Rev. 8-98) Prescribed by ANSI Std Z39-18 MMuullttiiccuullttuurraall CCoonnssiiddeerraattiioonnss iinn WWoorrkk PPrroocceesssseess In both military and business environments, multinational teams have become the norm. • Research has shown consistent differences in the ways that people from diverse cultures approach and complete tasks. • Task performance and work process efficiency will be highest when the assignment of human resources is based on relevant attributes of the personnel. A decision support and planning aid focused on multi- national teams has been developed to facilitate the design of multicultural processes. 2 IInntteeggrraattiivvee DDeecciissiioonn SSppaaccee AAnnaallyyttiiccaall SSyysstteemm (cid:153) I-DecS AnSys Models a work process as a series of tasks. Attributes of the tasks, personnel and organization are modeled, including cultural parameters. Simulates the modeled work process and returns performance projections of a multinational team compared to a nationally homogeneous team. Can be used during planning to perform a cultural fit assessment in order to identify strengths and weaknesses of the proposed team. 3 4 5 6 7 8 Australia 9