Peter W. de Vries, Thomas Van Rompay (Eds.) Persuasive Technology: Development and implementation of personalized technologies to change attitudes and behaviours 12th International Conference, PERSUASIVE 2017, Amsterdam, The Netherlands, April 4-6, 2017 Adjunct Proceedings Second edition: April 2017 12th International Conference on Persuasive Technology, PERSUASIVE 2017, Amsterdam, The Netherlands, April 4-6, 2017, Adjunct Proceedings Edited by Peter W. de Vries and Thomas van Rompay © Copyright of the complete adjunct proceedings is held by the Centre for eHealth & Wellbeing Research, Department of Psychology, Health and Technology, University of Twente, The Netherlands. Copyright of individual contributions is held by the author(s). Contact: Centre for eHealth & Wellbeing Research, Department of Psychology, Health and Technology, University of Twente, The Netherlands PO Box 217, 7500 AE, Enschede, The Netherlands https://www.utwente.nl/igs/ehealth/ Preface Persuasive Technology (PT) is an emerging, interdisciplinary research field, focusing on the design, development and evaluation of technologies aimed at creating awareness and inducing behavior change with the ultimate goal to increase wellbeing and quality of life. Academic researchers, designers, and practitioners from the social sciences and technological disciplines, as well as from the fields of health, healthcare, safety, sustainability, and ICT have developed this field in the preceding years, giving rise to a community which aims to ‘persuade’ people into adopting healthier lifestyles, behave more safely, and reduce consumption of renewable resources, to name a few examples. The ‘technology’ component in PT reflects usage of, amongst others, big data analytics, sensor technology for monitoring, personalized feedback and coaching, mHealth, data visualization techniques, serious gaming, and social media. The 12th International Conference on Persuasive Technologies was hosted by the Centre for eHealth & Wellbeing Research, Persuasive Health Technology Lab, University of Twente (UT), the Netherlands. After previous successful conferences in Salzburg, Chicago, Padua, Sydney, Linköping, Columbus, Copenhagen, Claremont, Oulu, Palo Alto, and Eindhoven, this time the picturesque city of Amsterdam was the place to be. For this conference, the special theme was “smart monitoring and persuasive coaching; building bridges between persuasion and personalized healthcare via real-time data collection and smart, empathic, user-adaptive engaging technology”. Although still emerging and expanding (in parallel with the latest and upcoming technological developments and the opportunities they provide for managing behavior change), we feel that the field of Persuasive Technology is reaching maturity as indicated by the continuing increase in papers submitted to PT conferences along the years, a trend we believe will persist in the years to come as opportunities for technology-induced behavior change will steadily (or perhaps rather ‘exponentially’) continue to grow. Importantly however, our community is not defined and shaped merely from a technological point of view. That is, throughout the years, equal emphasis has been placed on gathering insights and a deeper understanding of the user involved and his or her needs, skills, and (cognitive) capabilities. Obviously, this is for a good reason, as any attempt at behavior change should be driven by a comprehensive understanding of the goals and needs of the people involved. From our point of view, a contribution to our field should thus have both technology and people at its core, something which is also reflected by the University of Twente’s ‘HI TECH, HUMAN TOUCH’ philosophy. Taking note of these ‘requirements’, we are proud to say that the contributions to this conference (comprising papers, posters, demos, workshops, and contributions to symposia and doctoral colloquia) deliver and live up to the promise of connecting people and technology in order to enhance the quality of our life. In this volume of adjunct proceedings, we present the posters abstracts, demos, symposia, doctoral consortium papers, workshop proposals, and tutorial contributions. Ranging from linkages between gamification and heathy habits, design strategies for creating awareness and persistence, to big data analytics aimed at uncovering ‘hidden’ behavior patterns, the work presented here will inspire, educate, and motivate its reader and attract new contributors to our field. After all, in a world where augmented reality, the internet of things, and robotics have just seen the light of day, certainly the best is yet to come. We would like to thank all authors for their high-quality contributions which not only provide a comprehensive overview of our discipline and its landmarks so far, but also provide a sketch of the shape of things to come. Just as our discipline involves a dialogue between people and technology, the contributions you will find here involve a dialogue between authors and reviewers. Thanks to all reviewers for their valuable feedback, ideas and suggestions. Finally, thanks to our colleagues and students involved in the overall organization, the workshops, tutorials, doctoral consortium, posters, demos, symposia, and the conference itself. None of this would have been possible without your support, trust and dedication. April 2017 Thomas Van Rompay Peter W. de Vries Organization General Chair Lisette van Gemert-Pijnen University of Twente, The Netherlands Organizing Chair Liseth Siemons University of Twente, The Netherlands Nienke Beerlage-de Jong University of Twente, The Netherlands Program Chair Peter W. de Vries University of Twente, The Netherlands Harri Oinas-Kukkonen University of Oulu, Finland Tutorial/Doctoral Chair Jaap Ham Eindhoven University of Technology, The Netherlands Cees Midden Eindhoven University of Technology, The Netherlands Luciano Gamberini University of Padova, Italy Workshop Chair Saskia Kelders University of Twente, The Netherlands Geke Ludden University of Twente, The Netherlands Poster and Demo Chair Thomas Van Rompay University of Twente, The Netherlands Public Relations Hanneke Kip University of Twente, The Netherlands Floor Sieverink University of Twente, The Netherlands Social Media Committee Agnis Stibe MIT Media Lab, MA, USA Geke Ludden University of Twente, The Netherlands Administration Marieke Smellink-Kleisman University of Twente, The Netherlands Program Committee Members Ali Rajan Bournemouth University, UK Nienke Beerlage-de Jong University of Twente, The Netherlands Shlomo Berkovsky CSIRO, Australia Robbert Jan Beun Utrecht University, The Netherlands Samir Chatterjee Claremont Graduate University, USA Luca Chittaro University of Udine, Italy Jacqueline Corbett Smithsonian Institution, USA Janet Davis Whitman College, USA Johannes de Boer Saxion University of Applied Sciences, The Netherlands Boris de Ruyter Philips Research, The Netherlands Peter de Vries University of Twente, The Netherlands Alexander Felfernig Graz University of Technology, Austria Jill Freyne CSIRO, Australia Luciano Gamberini University of Padua, Italy Sandra Burri Gram-Hansen Aalborg University, Denmark Ulrike Gretzel University of Southern California, USA Jaap Ham Eindhoven University of Technology, The Netherlands Marja Harjumaa VTT, Finland Stephen Intille Northeastern University, Massachusetts, USA Giulio Jacucci University of Helsinki, Finland Anthony Jameson German Research Center for Artificial Intelligence (DFKI), Germany Maurits Kaptein Tilburg University, The Netherlands Sarvnaz Karimi CSIRO, Australia Pasi Karppinen University of Oulu, Finland Saskia Kelders University of Twente, The Netherlands Sitwat Langrial Sur University College, Oman Geke Ludden University of Twente, The Netherlands Thomas MacTavish Illinois Institute of Technology, USA Alexander Meschtscherjakov University of Salzburg, Austria Cees Midden Eindhoven University of Technology, The Netherlands Alexandra Millonig AIT Austrian Institute of Technology, Austria Harri Oinas-Kukkonen University of Oulu, Finland Rita Orji University of Waterloo, Canada Peter Ruijten Eindhoven University of Technology, The Netherlands Liseth Siemons University of Twente, The Netherlands Anna Spagnolli University of Padua, Italy Agnis Stibe MIT Media Lab, USA Piiastiina Tikka University of Oulu, Finland Kristian Tørning Danish School of Media and Journalism, Denmark Manfred Tscheligi University of Salzburg & AIT, Austria Lisette van Gemert-Pijnen University of Twente, The Netherlands Thomas Van Rompay University of Twente, The Netherlands Julita Vassileva University of Saskatchewan, Canada Vance Wilson Worcester Polytechnic Institute, USA Khin Than Win University of Wollongong, Australia Sponsors We would like to thank our sponsors for their support: ConnectedCare develops engaging digital communication and collaboration applications for independent living and ageing, and brings innovations to market. Our team of ICT-experts, designers and business developers are experienced in design methodologies, user-centered design, service design, care collaboration, user interface development and business development in the context of care collaboration and independent living. ConnectedCare – your flexible partner in EU care innovations. A leading research centre for personalized health care. The Centre captures the available scientific expertise within the Department of Psychology, Health and Technology (University of Twente). Our mission is to apply psychological knowledge in the design and evaluation of technological innovations that contribute to well-being, health and personalized healthcare. Table of Contents Poster Abstracts The Impact of Age, Gender and Level of Education on the Persuasiveness of Influence Strategies in E-commerce 10 Ifeoma Adaji & Julita Vassileva Using Markov Chains to Analyze Paths through a Personal Health Record 12 Saskia M. Akkersdijk , Saskia M. Kelders, Louise M. A. Braakman – Jansen, & Lisette van Gemert – Pijnen Storyboarding Persuasion to Match Personality Traits 14 Nienke Beerlage – de Jong, Christian Wrede, Lisette van Gemert – Pijnen, & Floor Sieverink Healthy by Design: Involving the Target Group For Effective Persuasive Design 16 Astrid Bontenbal, Frens Pries, Fenne van Doorn, & Gitte Kloek A Person-Adaptive e-Health Platform for Physiological Remote Monitoring and Persuasive Use 18 Sara Casaccia, Filippo Pietroni, Michela Pirozzi, Lorenzo Scalise, & Gian Marco Revel Provoking Breath: an Exploration of How to Remind People to Breathe 20 Vanessa Julia Carpenter & Dan Overholt The Consideration for Designing a Cooperative Persuasive Game 22 Yong-Xiang Chen, Pin-Hsin Lin, Hsin-Wen Liang, & Yi-Ping Hung Persuasive Dialogue System for Energy Conservation 24 Jean-Baptiste Corrégé, Céline Clavel, Nicolas Sabouret, Emmanuel Hadoux, Anthony Hunter, & Mehdi Ammi Exploratory Evaluation of Motivational Text Messages Tailored to Stage and Personality 26 Roelof Anne Jelle de Vries, Randy Klaassen, Bryan Oostra, Jan Ubbo van Baardewijk, Thomas Brus, & Tiziana Guastamacchia Virtual Reality Social Skills Training System: Self-experiences with Virtual Cognitions in the Context of Negotiation Training 28 Ding Ding, Willem-Paul Brinkman, & Mark A. Neerincx Does Beauty Matter in Behavior Change? 30 Lígia Duro, Evangelos Karapanos, Teresa Romão, & Pedro Campos Inter-disciplinary and –sectorial Cooperation for Development of Technology Supporting Behavioral Change 32 Maria Ehn, Mattias Derneborg, Martin Ekström, & Ann-Christin Johansson Human Centred Design of a Blended Learning Course Supported by Persuasive Technology: Autobiographical Reflection for Social Work Students 34 Monique M.J. Engelbertink, Saskia M. Kelders, Kariene M. Woudt-Mittendorff, & Gerben J. Westerhof 6 Table of Contents Towards a Faster Sustainable Behavior Change at Office Workplaces: Exploiting the Periphery of Attention as a Persuasive Strategy 36 Nelly Condori Fernandez & Alejandro Catala Smartphone-based Experience Sampling in Young Adolescents: Risk and Protective Factors of Mental Health in Daily Life 38 Nicole Gunther & Vivianne Thewissen Understanding Motivations and Potential Persuasive Design Techniques for Older Adults’ Physical Activity Behaviors 40 Christina N. Harrington, Sean A. McGlynn, & Wendy A. Rogers Effects of Changing Feedback Focus in Physical Activity Applications on Users’ Performance 42 Katja Herrmanny, Jürgen Ziegler, & Aysegül Dogangün Participatory Development of Virtual Reality to Coach Forensic Psychiatric Patients 44 Hanneke Kip, SaskiaM. Kelders, Yvonne Bouman, Dirk Dijkslag, & Lisette van Gemert-Pijnen Wearables at Work for Health Promotion: Preferences from an Employee’s Perspective 46 Aniek Lentferink, Hilbrand Oldenhuis, Martijn de Groot, Louis Polstra, Hugo Velthuijsen, & Lisette van Gemert-Pijnen The Introduction of a New Shopping Experience: How Persuasive Technology Affects Consumer Experience in Stores 48 Lina Marteros, Mirjam Galetzka, Anna Fenko, & Wenda Kielstra A Prototype Persuasive Design Tool for Learning and Development Professionals 50 Ciarán O’Leary, Claire McAvinia, & Fred Mtenzi Effects of Personality on Cialdini’s Persuasive Strategies 52 Kiemute Oyibo, Rita Orji, & Julita Vassileva How Humans Interact With Emojis in SMS Environments: Preliminary Results from 3 Pilot Studies 54 Ariana Qayumi, Phoebe Fu, & BJ Fogg Applying Persuasive Criteria to Assess Two Automotive Mobile Applications: A Methodological Approach 56 Perrine Ruer, Sandrine Prom-Tep, & Saad Abdessettar Smartphone-based Experience Sampling in Young Adolescents: Advantages, Concerns and Challenges 58 Vivianne Thewissen & Nicole Gunther Innovative Strategies to Reduce Incidence of Hepatitis C Virus Infection among HIV-positive Men Who Have Sex with Men in Amsterdam, The Netherlands – the MC Free Project 60 Freke Zuure, Janke Schinkel, Udi Davidovich, Paul Zantkuyl, Wim Zuilhof, Maria Prins, & Marc van der Valk 7 Table of Contents Doctoral Consortium Papers Towards Improving E-commerce Users Experience Using Personalization & Persuasive Technology 64 Ifeoma Adaji Behavior Change Support System for Depression Prevention in Knowledge Workers 66 Franziska Burger, Willem-Paul Brinkman, & Mark Neerincx Design Smart Products 68 Vanessa Julia Carpenter Design for Supporting Sustainable Behaviour Retention through Context Change 70 Wanjun Chu & Renee Wever Adaptive Persuasive Games for Wellbeing 72 Ana Ciocarlan Persuasive Technologies for Attention-Deficit Hyperactivity Disorder (ADHD) 74 Marcelo Halpern Understanding the Effect of Persuasive Systems Design on Older Adults’ Physical Activity Levels 76 Christina N. Harrington User- and Context-Adaptive Goal-Setting Support 78 Katja Herrmanny Generating Personalized Playable Content in Gamification 81 Reza Khoshkangini, Giuseppe Valetto, & Annapaola Marconi Understanding Social Product Design 84 Katrine Kunst Designing Persuasive Play Experiences for Children’s Collective Physical Activity 87 Yudan Ma Exploring Patients' and Counsellors' User Experiences of a Blended Smoking Cessation Treatment 89 Lutz Siemer Design and Implementation of ICT-based Communication Systems for Victim- offender Mediation 91 Lisanne van den Berg Tutorials Choice Support as a Component of Persuasive Technology 95 Anthony Jameson Persuasive Systems Design, Evaluation and Research with the PSD Model 98 Harri Oinas-Kukkonen 8 Table of Contents Demos mHealth Application “Stopmaatje”: Persuasive Technology for Smoking Cessation 101 Somaya Ben Allouch, Leon Chevalking, Marloes Postel, M. Brusse-Keizer, & Marcel Pieterse Question System for Memory Recollection. A Virtual Agent Assisting PTSD Patients during Exposure Therapy 103 Myrthe Tielman, Mark Neerincx, & Willem-Paul Brinkman Twente TEACH, Telemonitoring & Coaching in Stable Chronic Heart Failure 105 Robin Wesselink, Floor Sieverink, Liseth Tjin-Kam-Jet – Siemons, Andy Swiebel, Guido Plaggenborg, Salah Said, Gerard Linssen, & Lisette van Gemert-Pijnen Workshop Proposals Workshop 1: Fifth International Workshop on Behavior Change Support Systems (BCSS 2017) 108 Piiastiina Tikka, Randy Klaassen, Pasi Karppinen, Roelof de Vries, Robby van Delden, Harri Oinas-Kukkonen, Lisette van Gemert-Pijnen, & Dirk Heylen Workshop 2: Contemplating change 114 Deger Ozkaramanli, Geke Ludden, & Armagan Karahanoglu Workshop 3: Personalizing Persuasive Technologies: Progress, Challenges, and Opportunities 117 Rita Orji, Marc Busch, Michaela Reisinger, Arie Dijkstra, Maurits Kaptein, & Elke Mattheiss Workshop 4: The Ethics of Persuasive Technologies 121 Michael Nagenborg, Lily Frank, Margoth González Woge, Ching Hung, Saskia Nagel, Steven Dorrestijn, Andreas Spahn, & Peter-Paul Verbeek Symposium Tailored Interactive Technology for a Healthy Lifestyle 125 Marije Baart de la Faille, Joan Dallinga, Sumit Mehra, Joey van der Bie, Nicky Nibbeling, & Monique Simons