AMOS Mail Administrator's Guide Version 5.0 Edition Note The document is prepared for the version 5.0 of AMOS Mail. Acknowledgements Contents of this administrator's guide shall not be duplicated, used, or disclosed – in whole or in part – for any purpose other than the legitimate development of AMOS Mail™ documentation and shall not be disclosed to persons outside the establishment. Information subject to this restriction is contained on all pages of this guide. All terms referenced in this guide that are known to be trademarks or service marks are so indicated upon first iteration and are appropriately capitalised throughout this guide. SpecTec Group cannot attest to the accuracy of all such information. Use of a term should not be regarded as affecting the validity of any trademark or service mark. Microsoft and Windows are registered trademarks of Microsoft Corporation. AMOS Mail is a trademark of SpecTec Group. Foreword This guide has been written for advanced users, as well as consultants and other professionals who are configuring and administrating the AMOS Mail program. The objective of this guide is to provide the technical information needed to perform these tasks. Since many of the configuration features described in this guide affect the way a system function or module operates, it assumed that the reader is familiar with the AMOS Mail program. A good knowledge of automatic data processing and general familiarity with the Windows® operating environment are also assumed. The aim of this manual is to cover all relevant technical issues of the program. However, it does not include topic oriented user instructions, which is to be found in the User's Guide. The remaining documentation for AMOS Mail is to be found in the following manuals: • AMOS Mail Installation Guide • AMOS Mail User's Guide Please note that this manual is not meant to be read from cover to cover, but rather to serve as a reference manual over the topics listed above. Page iv of 100 Administration Guide v.3.3 Contents Introduction.........................................................................................1 Product Description...................................................................................................1 Hardware and Software Requirements...................................................................1 Related Documents....................................................................................................2 Connecting to Post Offices.............................................................3 Connecting to Post Offices.......................................................................................3 Mailbox Management........................................................................5 Mailbox Management...............................................................................................5 General settings..........................................................................................................5 Capabilities.................................................................................................................7 List Memberships......................................................................................................8 Workgroup Management.................................................................9 Workgroup Management..........................................................................................9 Workgroup Properties.............................................................................................11 Defining and Connecting to Remote Post Offices..................15 Remote Post Offices................................................................................................15 Gateway on this Post office....................................................................................18 Host connected via Modem....................................................................................19 Host connected via TCP/IP....................................................................................23 Rerouted Host or Gateway.....................................................................................24 Host connected via Internet Tunneling................................................................26 Host connected via file exchange (AMF)............................................................27 In the Office..............................................................................................27 Onboard the ship......................................................................................28 Schedule Maintenance...................................................................31 Schedule Maintenance............................................................................................31 Distribution Rules............................................................................32 Distribution Rules....................................................................................................32 Least Cost Routing.........................................................................35 Least Cost Routing..................................................................................................35 Fax Headers......................................................................................37 Fax Headers..............................................................................................................37 Sending Fax via other Post offices........................................................................38 Page v of 100 Administration Guide v.3.3 Distribution and Printing of Messages......................................39 Message Distribution...............................................................................................39 Distribution elements...............................................................................................39 Distribute Outgoing Mail........................................................................................39 Distribute Incoming Mail........................................................................................40 Printing of messages................................................................................................40 Examples of Distribution........................................................................................41 Time and Time Zones.....................................................................47 Time and Time Zones..............................................................................................47 The use of Aliases in AMOS Mail................................................48 Aliases........................................................................................................................48 Internet Aliases.........................................................................................................48 Application Interface......................................................................50 Application Interface...............................................................................................50 Starting the API Server............................................................................................50 Addressing Applications.........................................................................................50 Defining Applications..............................................................................................51 Specifying API Options...........................................................................................53 The AMOS Mail Utility Programs ................................................54 The AMutlDir Program...........................................................................................54 To Run the AMutlDir Program..............................................................54 Configuration of AMutlDir.....................................................................55 Specifying the Directories to scan.........................................................56 Interface with AMOS-D..........................................................................................57 AMOS-D Export and Import..................................................................57 Sending Faxes from AMOS-D and other DOS applications............57 Sending Faxes from AMOS4W and other Windows applications...57 Using Mail from Applications......................................................58 Using Mail from Applications................................................................................58 MAPI Interface.........................................................................................................58 Sending E-Mail with the MAPISendMail function............................58 Enabling AMOS Mail Simple MAPI....................................................59 Using 3rd party E-Mail clients................................................................................59 Configure and start the SMTP and POP3 servers on the AMOS Mail server...........................................................................................................59 Example: Install and Configure Internet Mail.....................................61 DDE Command Interface........................................................................................63 Using the AMOS Mail Fax Printer........................................................................63 Sending Mail from MS-DOS..................................................................................64 Sending Fax Images from MS-DOS.....................................................................65 Using the MAPITIF.DLL interface.......................................................................65 Database Administration..............................................................68 Introduction...............................................................................................................68 Database Integrity Checker.....................................................................................68 Database Reorganization.........................................................................................69 Local Post office Check and Repair......................................................................70 Post office Backup...................................................................................................71 Directory Management..................................................................72 Page vi of 100 Administration Guide v.3.3 Directory Management...........................................................................................72 Directory Templates................................................................................................72 Template Details ......................................................................................72 Directory Export and Import..................................................................................73 Pointed Brackets......................................................................................74 Automatic Directory Synchronization.................................................................76 Telex Monitor....................................................................................77 The Telex Monitor...................................................................................................77 Accounting Module.........................................................................78 The Accounting Module.........................................................................................78 Program Settings......................................................................................................78 Import of Billing Transactions..............................................................................79 Cost Table.................................................................................................................81 Cost Table Buttons..................................................................................81 The Cost Detail Window........................................................................82 Reports.......................................................................................................................83 A4W Interface to AMOS Mail.........................................................86 The A4W interface..................................................................................................86 Pre Installation Requirements................................................................................86 Procedure...................................................................................................................87 Configure A4W for Export ....................................................................................88 Configure A4W for import.....................................................................................88 Configure AMOS Mail for Import........................................................................89 Sample SENDALL.BAT........................................................................................90 Troubleshooting.......................................................................................................92 Page vii of 100 Administration Guide v.3.3 Introduction Product Description AMOS Mail is a mail software package for the Microsoft Windows family of operating systems. The package supports both local (in- house mail) and external mail through gateways or direct links to external PTT carriers such as fax and telex. Exchange of local mail is based on a common database (Post office) shared among a number of Mailboxes. The package will run on any networking environment that support shared files. The software may be run in a client-server configuration in a Microsoft Windows-NT environment. AMOS Mail can also be installed on a standalone PC acting as a single Mailbox remote Post office. Post offices may be interconnected using either dial up lines, X.25 lines, ISDN lines, Cellular Phones, Satellite links or local-area networks. Mail can also be exchanged with a wide range of third party mail packages through gateways. Hardware and Software Requirements The following is a list of the minimum configuration required to run AMOS Mail on a Personal Computer. • Industry standard PC • Color monitor • Windows-95, Windows-98, Windows NT 4.0 or Windows 2000 • A mouse or other compatible pointing device • A 3½-inch (1.44 megabyte) floppy disk or access to a CD- ROM for installation The AMOS Mail modem gateway require the following additional components: • A supported modem • A buffered serial I/O port (16650 UART) is highly recommended for high-speed (above 9600 baud) modem communication. The optional AMOS Mail Client/Server configuration requires a Windows-NT Workstation or Server. Page 1 of 100 Administration Guide v.3.3 Related Documents This document describes the administrative functions of AMOS Mail. The following additional documents are available: • AMOS Mail Installation Guide • AMOS Mail User's Guide Page 2 of 100 Administration Guide v.3.3