LAP–BBH–001 Feb 2018 Community Engagement Plan Balsall Common Berkswell and Hampton in Arden HS2 Ltd’s approach to community engagement and what it means for your area 1 Respecting our communities Welcome to the Community Engagement Plan HS2 is the largest infrastructure project in Europe, 345 miles of new high We are the largest construction project within Europe and, by association, speed railway connecting 8 out of 10 of the UK’s largest cities. we are facing the largest community engagement challenge currently in the UK. How we and our contractors behave is as important to the This means, unfortunately, that we cannot avoid affecting local residents railway’s success as delivering the project on time and ensuring value and businesses, and so we have to be an exemplar project in our approach for money for the tax payer. to engagement with communities. Our aspiration is to be a good neighbour every single day, by respecting For me this means HS2 and our suppliers being actively involved with the people and communities we impact and being sensitive to their needs, the community to build mutually beneficial, long term relationships. earning our social licence to operate. By doing so we will better understand local concerns and how we can work together to minimise disruption to peoples’ lives, and where We want to be clear about how you can get involved in the project and we make mistakes, learning from these will help us to constantly how we will keep you informed of progress or opportunities such as jobs, improve our engagement approach. apprenticeships or small business contracts. We will work hard with our suppliers to ensure communications are tailored to local needs through One of our guiding principles is to be a good neighbour and respect the community newsletters or noticeboards and, where possible, we will join communities we are working with and the environment in which they live. Mark Thurston Julie King local groups or meetings that are already in existence, such as local resident The legacy of HS2 will be judged on how the communities up and down Chief Executive Officer, association or parish council meetings. Director of Community the route feel they have been treated by us and our contractors. High Speed Two (HS2) Ltd Engagement, High Speed Two For me as Chief Executive this legacy is as important as our ability To be successful, we need to work with communities and build respectful, (HS2) Ltd to deliver the railway safely, on time and to budget. long-term relationships. I appreciate this will take time; we will need to demonstrate we are listening to and acting on the concerns of communities. Engagement Managers will be based out in the communities, providing timely responses to questions or complaints and acting as the voice of their community within the organisation. We have set out the ten commitments that we will use as the basis to measure our success, and that of our suppliers, in how we deliver the new railway. Building strong partnerships These commitments will drive our thinking, actions and decision making, and those of our suppliers. Together, we will work hard to build trust HS2 will be working across four diverse West Midlands region authorities and create opportunities for two way conversations with communities from Warwickshire in the south to Staffordshire in the north, with brand over the life of the project. new stations being built at Curzon Street in Central Birmingham and Interchange in Solihull together with a maintenance depot and control centre at Washwood Heath in East Birmingham. We are focused on being good neighbours and are mindful of the impacts HS2 will have on these communities. Through our ten commitments we have set very high targets for both ourselves and our suppliers in the way we work with, and alongside, communities. We are working closely to understand each community and their concerns, and communicate effectively with people in a way that meets their individual needs. I expect everyone delivering HS2 to do so in ways that demonstrate good neighbourly behaviour – being open, honest and respectful as we build the railway across the region. Mike Lyons Area Programme Director, High Speed Two (HS2) Ltd Contents 1. Our Strategy page 2 2. Property Compensation Schemes page 7 3. What this means for you page 8 4. Our Community Commitments page 10 5. L ocal area map page 12 6. Construction activities timeline page 14 7. How we will engage with you page 16 8. How we will measure our success page 20 9. C ontacting us page 23 10. K eeping your information safe page 24 Network map New station (Phase One) New station (Phase 2b) Destinations served by HS2 services on existing network HS2 Line (Phase One) HS2 Line (Phase 2a) HS2 Line (Phase 2b) Balsall Common HS2 services on existing network Berkswell Old Oak Common & Hampton in Arden We provide further information live on our website here: https://hs2instaffs.commonplace.is Please note, dates shown are subject You can check maps to see the planned routes for the to change. High Speed Two (HS2) rail network at www.gov.uk/check-hs2-route 1 Our Strategy The planning and Our vision is for HS2 to be a catalyst for growth across Britain. In order to deliver HS2 Community engagement is about creating a long-term and trusted construction of HS2 successfully, we need communication with the communities in which the railway will be We translate this vision into our mission, which is to deliver a built and operated. is a huge operation. new railway to better connect people. to understand and It is currently the manage the full Our aspiration is to be a good neighbour every single day, by respecting the We will do this, in part, by carrying out an exceptional community people and communities we impact and being sensitive to their needs. We largest infrastructure engagement programme and by being a good neighbour. impact of the project. know that we will be judged not only by what we deliver but by the way in project in Europe. which we deliver. To make sure we understand the views of the communities aff ected by the new line, and ensure those views are taken into account in our planning, we have devised the HS2 Community Engagement Strategy. The Strategy sets out the principles, approach and overall plans for What we mean When we talk about community we mean any person, people, business the ways we will engage with local communities. by community or organisation who: Here is how our vision, mission and values translate into the behaviours We will demonstrate we want to see across HS2 Ltd and our supply chain every day. » will be aff ected by the new » is elected to represent the railway or its construction; communities in which the our values of Leadership, Respect, » has a special interest in HS2, new railway will operate; and We want you to be able to recognise an HS2 person – whether they such as environmental or » is responsible for holding us Integrity and Safety are a member of staff , a contractor or a supplier – because they are technical stakeholders; to account. in the way we and delivering these behaviours every day. our suppliers behave. How we We are committed to engaging with all these communities on the will engage various aspects of the new railway, and we will do so using four types of engagement. Leadership Respect Informing Involving We will lead collaborative, coordinated We will listen and respond in a We will keep communities informed We will create opportunities for engagement that is empathetic, timely and accessible manner, on the issues that aff ect them local communities to get involved compassionate, open, anticipating concerns and through clear, timely and throughout the design and delivery accountable and transparent. eliminating surprises, creating tailored communications. of the project, so that we take and monitoring goodwill and trust. into consideration how they live, work and play. Integrity Safety Consulting Responding We will be open and honest, fairly We will prioritise the health, safety We will arrange formal, written, We will provide free and accessible interpreting stakeholder discussions, and wellbeing of communities and public consultations on the project. options for communities to contact and delivering on promises in a our workforce; our approach will These will include making plans us to seek information and raise their timely and collaborative manner. be inclusive and accessible; we available for public review and concerns. We will respond to their will identify risks and feed them seeking views from a range of requests and comments in a timely back into the business. interested parties to inform their and comprehensive way. development and delivery. 2 3 HS2 benefits The HS2 programme will deliver a wide range of benefits to communities and businesses along the route as well as to the UK as a whole. These benefits range from jobs and skills now, through to making it easier for people, skills, goods and services to move around the country – giving people more choice about where they live, work or run their business. More jobs and apprenticeships Delivering HS2 will create The creation of the National College power. This will benefit the wider approximately 25,000 jobs across for High Speed Rail, with campuses economy and improve the the construction industry and supply at Doncaster and Birmingham, national skills base. chain, followed by ongoing together with the 2,000 More information on jobs at HS2 Ltd employment opportunities that will apprenticeships resulting from HS2, and the apprenticeship programme result from operating the railway. will help people improve their skills can be found here: and boost their individual earning careers.hs2.org.uk/ More opportunities for business HS2 will provide new opportunities opportunities to connect with larger This facility is supporting new jobs for jobs and for regenerating local businesses as they become part of and apprenticeships. environments, boosting economic the wider HS2 supply chain. More information on how to development long term. For example, in Doncaster a register for business opportunities Small and medium-sized businesses pre-fabrication facility will help with HS2 can be found here: will be able to access a wider range prepare key construction www.gov.uk/government/ of people, services, skills and materials to be used in the collections/hs2-business suppliers. They also have new southern end of the route. More trains and more seats HS2 passengers will benefit from HS2 will bring more destinations The new line is being designed more frequent, faster and more within easy reach, increasing to withstand adverse weather, reliable train services, with employment and leisure options. making the railway more reliable greater choice and convenience As travellers switch to HS2, the and reducing the risk of personal across the rail network. existing rail network will also see and business costs associated benefits: crowding will reduce and with disruption. capacity for freight will increase, taking many lorries off busy roads. 4 5 Property Compensation Schemes 2 Communities and businesses located If you are in a rural support zone, you If your property is affected but is near the approved or proposed route can apply for either for a cash offer outside all of these zones and will have access to a range of or voluntary purchase, or for the safeguarded areas, or is not covered statutory and discretionary Need to Sell scheme. by one of these schemes, property schemes. Which scheme you can still apply for the Need If you are in a homeowner payment applies depends on the location to Sell scheme. zone between London and the West of the property, as summarised in Midlands you can apply for the More information on all these the diagram below. Homeowner Payment scheme. schemes, as well as maps to help We can help you to find out in which You cannot yet apply for this if you identify your location and distance of the following four areas your are affected by the railway between from the new railway, can be found property is located: safeguarded the West Midlands and Crewe, here: www.gov.uk/claim- area; rural support zone; Leeds and Manchester. compensation-if-affected-by-hs2 homeowner payment zone; This scheme is available once You can also call the Freephone or outside these zones. this section of the railway Community Helpline on If you are in a safeguarded area receives consent from the UK 08081 434 434 for more you can apply to sell your Government through Royal Assent. information or to ask a question. property through the Express Purchase scheme. LINE OF ROUTE Available once line in LINE OF ROUTE public use for a year Available once line in Safeguarded area yyExpress Purchase2 Ppaurbt l1ic c uosmep feonr saa ytieoanr and extended yyExtended Homeowner (where there is no hSoamfegeouawrndeerd area y y PErxoptreecstsi oPnu rZcohnaes e2 lPaanrdt 1ta ckoem)pensation parnodt eecxttieonnd zeodn e1 yyyyREexntetn Bdaecdk Homeowner (where there is no homeowner Protection Zone land take) Rpuroratel ction zone1 yyyyCRaesnht oBfafcekr OR Part 1 compensation support voluntary purchase3 (where there is zRounrea l( RSZ) yyyyNCeaeshd otoff eSre Oll sRc heme nPoa rlta 1n dco tmakpee)nsation 120m support voluntary purchase3 (where there is yyRent Back zone (RSZ) yyNeed to Sell scheme no land take) 120m Homeowner yyyyHRoemnte Boawcnker Payments4 Part 1 compensation payment yyZone 1: 120m to 180m – £22,500 (where there is zHoonmeeowner yyHyyoZmoenoew 2n: e1r8 P0may mtoe 2n4t0sm4 – £15,000 nPoa rlta 1n dco tmakpee)nsation payment yyZone 1: 120m to 180m – £22,500 (where there is yyZone 3: 240m to 300m – £7,500 zone yyNyeyeZdo ntoe S2e: l1l 8s0chme tmoe 2 40m – £15,000 no land take) 300m yyRyeynZto Bnaec 3k: 240m to 300m – £7,500 yyNeed to Sell scheme 300m Beyond yyyyNReeendt Btoa cSke ll scheme Part 1 compensation yyRent Back (where there is Beyond yyNeed to Sell scheme nPoa rlta 1n dco tmakpee)nsation 1 Usually 60m in rural areas. 2 Surface safeguarding only. 4 Applies to ryuryalR aerenast o Bnlya acnkd does not extend to areas beyond deep tunne(wls. h 5 eOrnely atvhaeilarbele i asf t er 1Usually 60m in rural areas. 2Surface safeguarding only. 3Applies to rural areas only and no land take) Rdooyael sA snseontt oef xthtee Bnilld. A tpop liaesr etoa rsur abl earyeaosn odnl yd aende dpo etsu nnotn eextlesn.d 4 tOo anrelyas a bveyaoinlda dbeleep atufntneelrs .Royal Assent of 1 Usually 60m in rural areas. 2 Surface safeguarding only. 4 Applies to rural areas only and does not extend to areas beyond deep tunnels. 5 Only available after the Bill. Applies to rural areas only and does not extend to areas beyond deep tunnels. Royal Assent of the Bill. Applies to rural areas only and does not extend to areas beyond deep tunnels. The above zones are generally based on distance from the line: » the safeguarded area is » the rural support zone » the homeowner payment the land expected to extends 120 metres from zone applies in rural areas be needed to build and the centre-line of the line only and is between 120 operate the railway; of route; and and 300 metres from the centre of the railway. 66 7 What this means for you 3 Your Area Team – Our Community Engagement Team acts as the voice of the local We recognise that as we develop, design and build the new railway we will communities within HS2 and our supply chain. Each community along the have an impact on the communities where we work. Organisational line of route has a dedicated Engagement Manager. This is the first version We are committed to being a good neighbour, treating our communities chart of the Local Area Plan. We will continue to work with the local community, with respect and consideration. We will keep checking that we are doing that the Local Councils and key stakeholders in the area to develop future plans. and looking for ways to improve. The Community Engagement Strategy is being delivered through Local Area “I welcome the Community Engagement Plans such as this. Engagement Strategy which YOUR LOCAL represents a positive step ENGAGEMENT MANAGER forward for the organisation. It remains vital that HS2 continues to listen and respond to the communities affected by the new railway. Jonathan Lord I will monitor and review how Senior Engagement Manager Susan joined HS2 in 2016 to work with key stakeholders and the project is being delivered communities along the route in in line with the commitments this area. Prior to joining HS2, set out in this strategy” Susan worked for the West Deborah Fazan, HS2 Midlands Transport Authority Residents Commissioner as a communications officer for key infrastructure projects including Midland Metro. Tahir Ahmed & Rachel Johnson Engagement Managers Joan Gooden & Rachna Shah Susan Bridges Engagement Executives Engagement Manager Some of the things you will read about in this Plan include: » when we will start to » notification of environmental » how often your Local investigate and carry out soil mitigation works, where our Engagement Manager will be samples to assess soil levels contractor will start work to in the area so you can ask in the ground; transport environmental questions and raise your » when sites will be cleared in materials and habitat to concerns in person. another location, create Berkswell, Balsall Common footpath diversions and clear and Hampton in Arden to sites for the establishment of carry out archaeology and compounds’ needs; and ecology surveys in these areas; 8 9 Our Community Commitments 4 In our Residents’ Charter we set out 10 Community Commitments. We will use these to help measure our success, and that of our suppliers, in how we deliver the new railway. We will: Continue to build respectful, Work with our communities Leave a positive and Respond to questions and long-term relationships with to develop local two-way sustainable legacy for complaints quickly and our communities, and actively engagement and communication the communities in effi ciently, with an encourage our workforce to programmes, and ensure these which we operate. acknowledgement within 2 listen to local concerns and be are accessible and tailored working days, and responding considerate and accountable to local needs. within a maximum of 20 working for their actions at all times. days if we cannot answer the query straight away. Make sure communities are Operate a Freephone Community Promote awareness of all our Display the Residents’ made aware in advance of Helpline 24 hours a day, property schemes so that Commissioner’s and any activities taking place 365 days a year. anyone who may be eligible Construction Commissioner’s in their area. has all the information they contact details on all relevant need and is aware of the materials, along with the HS2 support available to them. Helpline information and complaints procedure. Make health and safety a Respect the wellbeing of our priority for our communities communities, minimising and our workforce. disruption to their lives with local mitigation plans and activities, ensuring we meet the standards set out in the Code of Construction Practice. More information on what we are doing in your area to deliver these commitments can be found on the subsequent pages of this plan. 10 11 Local area map 5 N NORTH BERKSWELL Moland’s WARWICKSHIRE HALL Geary’s Level Lake Mere Lake GOLF CLUB CORNETS END LANE HS2 ROUTE 2 1 BERKSWELL STATION 4 MERIDEN ROAD HS2 ROUTE A452 1 1 A452/PARK LANE ROUNDABOUT 3 1 3 BALSALL COMMON HARTWELL HOUSE COVENTRY - BIRMINGHAM LINE HAMPTON IN ARDEN This map is for illustrative purposes only What will happen in your area? Key This map shows the location of the construction sites that we will be establishing across your area HS2 route Phase 1 (Above the ground) and explains the different activities that will be happening there. The timeline on the next page shows when we expect to be carrying out these works over the next coming months. Main roads Surveys 1 Points of local interest/transport Over the next six months our contractors will be carrying out geophysical surveys along this part of the route of HS2. This is to identify the physical characteristics of the land we are going to build Villages/towns HS2 on, and the results of this work will inform the design of the route. Kenilworth Greenway Existing train lines 2 Works will start on the vegetation clearance along the temporary diversion route of the Kenilworth Greenway. Archaeology Surveys 3 Further investigations on the archaeology that may exist in the Berkswell and Balsall Common areas will get underway. Ground investigation surveys and trial trenches, which remove the surface soil to a depth of around 1 metre, will help to uncover anything that may be of interest. This work will be taking place during the spring. 4 Ecological Mitigation Planting of some new shrubs and trees will take place in this area. This work is to ensure that the plants are established prior to the start of main works. 1122 111333