Communication in Pharmacy Practice Edited by Sofia Kälvemark Sporrong and Susanne Kaae Printed Edition of the Special Issue Published in Pharmacy www.mdpi.com/journal/pharmacy Communication in Pharmacy Practice Communication in Pharmacy Practice SpecialIssueEditors SofiaKa¨lvemarkSporrong SusanneKaae MDPI•Basel•Beijing•Wuhan•Barcelona•Belgrade SpecialIssueEditors SofiaKa¨lvemarkSporrong Susanne Kaae UniversityofCopenhagen University of Copenhagen Denmark Denmark EditorialOffice MDPI St.Alban-Anlage66 4052Basel,Switzerland ThisisareprintofarticlesfromtheSpecialIssuepublishedonlineintheopenaccessjournalPharmacy (ISSN 2226-4787) from 2017 to 2018 (available at: https://www.mdpi.com/journal/pharmacy/ specialissues/CommunicationPharmacyPractice) Forcitationpurposes,citeeacharticleindependentlyasindicatedonthearticlepageonlineandas indicatedbelow: LastName,A.A.; LastName,B.B.; LastName,C.C.ArticleTitle. JournalNameYear,ArticleNumber, PageRange. 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Contents AbouttheSpecialIssueEditors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Prefaceto”CommunicationinPharmacyPractice” . . . . . . . . . . . . . . . . . . . . . . . . . . ix SofiaKa¨lvemarkSporrongandSusanneKaae TrendsinPharmacyPracticeCommunicationResearch Reprintedfrom:Pharmacy2018,6,127,doi:10.3390/pharmacy6040127. . . . . . . . . . . . . . . . 1 CynthiaA.Naughton Patient-CenteredCommunication Reprintedfrom:Pharmacy2018,6,18,doi:10.3390/pharmacy6010018 . . . . . . . . . . . . . . . . 4 EmilyMHawes PatientEducationonOralAnticoagulation Reprintedfrom:Pharmacy2018,6,34,doi:10.3390/pharmacy6020034 . . . . . . . . . . . . . . . . 12 Damilola T. Olufemi-Yusuf, Sophie Beaudoin Gabriel, Tatiana Makhinova and Lisa M. Guirguis “Being in Control of My Asthma Myself” Patient Experience of Asthma Management: A Qualitative Interpretive Description Reprintedfrom:Pharmacy2018,6,121,doi:10.3390/pharmacy6040121. . . . . . . . . . . . . . . . 21 LizaJSeubert,KerryWhitelaw,FabienneBoeni,LaetitiaHattingh,MargaretCWatsonand RhondaMClifford BarriersandFacilitatorsforInformationExchangeduringOver-The-CounterConsultationsin CommunityPharmacy:AFocusGroupStudy Reprintedfrom:Pharmacy2017,5,65,doi:10.3390/pharmacy5040065 . . . . . . . . . . . . . . . . 35 ManabuAkazawa,AkikoMikami,YuriTamura,NatsuyoYanagi,ShinichiYamamuraand HiroyasuOgata Establishing a Pharmacy-Based Patient Registry System: A Pilot Study for Evaluating PharmacistInterventionforPatientswithLong-TermMedicationUse Reprintedfrom:Pharmacy2018,6,12,doi:10.3390/pharmacy6010012 . . . . . . . . . . . . . . . . 47 Surarong Chinwong and Dujrudee Chinwong A National Survey of Community Pharmacists on Smoking Cessation Services in Thailand Reprintedfrom:Pharmacy2018,6,101,doi:10.3390/pharmacy6030101. . . . . . . . . . . . . . . . 54 Lakhan Kanji, Sensen Xu and Afonso Cavaco Assessing the Understanding of Pharmaceutical Pictograms among Cultural Minorities: The Example of Hindu Individuals Communicating in European Portuguese Reprintedfrom:Pharmacy2018,6,22,doi:10.3390/pharmacy6010022 . . . . . . . . . . . . . . . . 66 MichelleBonesandMartinNunlee UncertaintyandMotivationtoSeekInformationfromPharmacyAutomatedCommunications Reprintedfrom:Pharmacy2018,6,47,doi:10.3390/pharmacy6020047 . . . . . . . . . . . . . . . . 79 SofiavonSchantz,NinaKatajavuoriandAnneM.Juppo The Use of Video Instructions in Patient Education Promoting Correct Technique for Dry PowderInhalers:AnInvestigationonInhaler-Na¨ıveIndividuals Reprintedfrom:Pharmacy2018,6,106,doi:10.3390/pharmacy6040106. . . . . . . . . . . . . . . . 92 v Lies De Bock, Eline Tommelein, Hans Baekelandt, Wim Maes, Koen Boussery and Annemie Somers The Introduction of a Full Medication Review Process in a Local Hospital: Successes and Barriers of a Pilot Project in the Geriatric Ward Reprintedfrom:Pharmacy2018,6,21,doi:10.3390/pharmacy6010021 . . . . . . . . . . . . . . . . 107 KelseyNoss,SandraM.AgueroandTravisReinaker AssessmentofPrescribingandMonitoringHabitsforPatientsTakinganAntiarrhythmicand ConcomitantQTc-ProlongingAntibiotic Reprintedfrom:Pharmacy2017,5,61,doi:10.3390/pharmacy5040061 . . . . . . . . . . . . . . . . 121 Liza J. Seubert, Kerry Whitelaw, Laetitia Hattingh, Margaret C. Watson and Rhonda M. Clifford Development of a Theory-Based Intervention to Enhance Information Exchange during Over-The-Counter Consultations in Community Pharmacy Reprintedfrom:Pharmacy2018,6,117,doi:10.3390/pharmacy6040117. . . . . . . . . . . . . . . . 125 vi About the Special Issue Editors SofiaKa¨lvemarkSporrongisasocialscientistbytraining,whichincludedcommunicationscience. Shehasformanyyearsworkedindifferentpositionswithinthefieldofpharmacyandforthelast11 yearsasassociateprofessorinsocialpharmacy(inSwedenandDenmark).MuchofSofiaKa¨lvemark Sporrong’sresearchdealswithpharmacypracticeandtheroleofpharmacistsandpharmacies,with focusonprofessionalethicsandcommunication. SusanneKaaeisatrainedpharmacistandworkedforsixyearsasacommunitypharmacistbefore joiningacademia. Herspecialresearchinterestsincludepharmacypractice,i.e.,theimplementation ofcognitiveservicesingeneralandinrelationtoat-the-countercommunication. SusanneKaaehas published several articles in the area and has been in charge of teaching activities for pharmacy studentsandstaffinpharmacycommunicationalongwithbeingtheprincipalinvestigatorofseveral pharmacyprojectsengagedininvestigatingpharmacycommunication. vii Preface to ”Communication in Pharmacy Practice” Communicationisacrucialpartofpharmacypractice.Itisthroughhighqualitycommunication that patients‘ needs can be assessed and information, education, and advice given, in this way ensuring a rational use of medicine. In addition, effective inter-professional communication with other health care professionals is central for positive health outcomes of patient treatments. Communication is a complex area, dealing not only with the transmission of content, but also intrapersonal relationships, social processes, etc. Through research in pharmacy practice communicationwecanhelpdevelopskills,tools,andprocessestomakepatientencountersandother encountersasgoodaspossible. Thisbookprovidesaninsightintotheresearchbeingconductedin thefieldrightnowandthushelpstohighlightspecificareasinpharmacycommunicationthatneed attentioninordertomovefurther. SofiaKa¨lvemarkSporrong,SusanneKaae SpecialIssueEditors ix