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collective bargaining agreement PDF

414 Pages·2013·2.4 MB·English
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United Healthcare Workers — West COLLECTIVE BARGAINING AGREEMENT Northern and Southern California Kaiser Foundation Health Plan, Inc. Kaiser Foundation Hospitals Southern California Permanente Medical Group The Permanente Medical Group, Inc. E T S 3 0 , 2 0 1 6 F F E C T I V E H R O U G H E P T E M B E R TABLE OF CONTENTS ARTICLE I – PURPOSE .......................................................................................................................... 3 ARTICLE II – COURTEOUS AND RESPONSIBLE RELATIONSHIPS .................................................... 3 ARTICLE III – MANAGEMENT’S RIGHTS .............................................................................................. 4 ARTICLE IV – RECOGNITION ................................................................................................................ 4 SECTION 1 – RECOGNITION. ............................................................................................................ 4 SECTION 2 – JURISDICTION. ............................................................................................................ 5 SECTION 3 – NOTIFICATION OF NEW EMPLOYEES ....................................................................... 5 SECTION 4 – BONA FIDE SUPERVISORY EMPLOYEES ................................................................. 5 SECTION 5 – UNION LEADS ............................................................................................................. 6 SECTION 6 – VOLUNTEERS AND SPECIAL PROGRAMS ............................................................... 7 SECTION 7 – JOB DESCRIPTIONS ................................................................................................... 7 SECTION 8 – SUBCONTRACTING .................................................................................................... 8 ARTICLE V – UNION MEMBERSHIP .................................................................................................... 10 ARTICLE VI – DEDUCTION AND REMITTANCE OF UNION DUES, FEES, AND COPE ...................... 10 SECTION 1 – DUES AUTHORIZATION ............................................................................................ 10 SECTION 2 – REMITTANCE OF DUES ............................................................................................ 10 SECTION 3 – COPE CHECK OFF .................................................................................................... 10 SECTION 4 – EMPLOYER INDEMNIFICATION. ............................................................................... 10 ARTICLE VII – SAFE WORKING CONDITIONS AND WORKLOAD ..................................................... 11 SECTION 1 – SAFE WORKING CONDITIONS ................................................................................. 11 SECTION 2 – WORKLOAD DISTRIBUTION. .................................................................................... 11 SECTION 3 – NORTHERN CALIFORNIA REGION – REGISTERED DIETITIAN PARTICIPATION IN RELEVANT COMMITTEES ........................................................................................ 12 ARTICLE VIII – DISCRIMINATION........................................................................................................ 12 ARTICLE IX – NEW EMPLOYEES ........................................................................................................ 12 SECTION 1 – PROBATIONARY EMPLOYEES. ............................................................................... 12 SECTION 2 – NOTIFICATION TO NEW EMPLOYEES ..................................................................... 13 SECTION 3 – NEW EMPLOYEE ORIENTATION / NEW HIRE. ......................................................... 14 ARTICLE X – CATEGORIES OF EMPLOYEES .................................................................................... 14 SECTION 1 – REGULAR BENEFITED EMPLOYEES ....................................................................... 14 SECTION 2 – NON-BENEFITED EMPLOYEES ................................................................................ 14 SECTION 3 – ACCRUAL OF BENEFITS .......................................................................................... 15 SECTION 4 – IN-LIEU OF BENEFITS DIFFERENTIAL. .................................................................... 16 SECTION 5 – VOLUNTARY CHANGE TO ON-CALL STATUS ........................................................ 17 SECTION 6 – ALTERNATE COMPENSATION PROGRAM .............................................................. 17 SECTION 7 – DISTRIBUTION OF OVERTIME AND ADDITIONAL HOURS ..................................... 17 SECTION 8 – CONVERSION OF ON-CALL AND LIMITED PART-TIME EMPLOYEES. ................... 19 SECTION 9 – REGIONAL PROVISIONS OF CATEGORIES OF EMPLOYEES ................................ 21 ARTICLE XI – HOURS OF WORK ........................................................................................................ 25 SECTION 1 – INTENT OF ARTICLE ................................................................................................. 25 SECTION 2 – NORMAL WORK WEEK............................................................................................. 26 SECTION 3 – SCHEDULES .............................................................................................................. 26 SECTION 4 – WEEKENDS OFF ....................................................................................................... 27 SECTION 5 – MANDATORY MEETINGS ......................................................................................... 28 SECTION 6 – MEALS ....................................................................................................................... 28 i SECTION 7 – REST PERIODS AND MEAL PERIODS ..................................................................... 28 SECTION 8 – UNIFORMS. ................................................................................................................ 29 SECTION 9 – REPORTING PAY ...................................................................................................... 30 SECTION 10 – NORTHERN CALIFORNIA REGION CALL-IN ON SCHEDULED DAY OFF ............. 31 SECTION 11 – NORTHERN CALIFORNIA REGION PROVISIONS .................................................. 31 SECTION 12 – SOUTHERN CALIFORNIA REGION PROVISIONS .................................................. 32 ARTICLE XII – OVERTIME AND ALLOWED TIME ............................................................................... 32 SECTION 1 – NORTHERN CALIFORNIA REGION PROVISIONS .................................................... 32 SECTION 2 – SOUTHERN CALIFORNIA REGION PROVISIONS .................................................... 34 ARTICLE XIII – WAGES ....................................................................................................................... 38 SECTION 1 – WAGES ...................................................................................................................... 38 SECTION 2 – TENURE STEP PROGRESSION ................................................................................ 39 SECTION 3 – PAY DAY AND PAY CHECKS ................................................................................... 41 SECTION 4 – PERFORMING WORK IN ANOTHER CLASSIFICATION ........................................... 41 SECTION 5 – FLOAT DIFFERENTIAL.............................................................................................. 44 SECTION 6 – STANDBY AND CALL-BACK .................................................................................... 45 SECTION 7 – BILINGUAL PAY ........................................................................................................ 48 SECTION 8 – SHIFT PREMIUMS ..................................................................................................... 51 SECTION 9 – SPLIT SHIFTS ............................................................................................................ 52 SECTION 10 – NORTHERN CALIFORNIA REGION EMPLOYEES WHO BECOME LICENSED VOCATIONAL NURSES ........................................................................................... 53 SECTION 11 – MILEAGE ................................................................................................................. 54 ARTICLE XIV – JOB RECLASSIFICATION PROCESS ........................................................................ 54 ARTICLE XV – COMPETITIVE WAGE REVIEW & EQUITY ADJUSTMENTS ....................................... 55 ARTICLE XVI – SENIORITY ................................................................................................................. 56 SECTION 1 – DEFINITION OF SENIORITY ...................................................................................... 56 SECTION 2 – PROMOTIONS, TRANSFERS AND SENIORITY ........................................................ 57 SECTION 3 – EMPLOYMENT AND INCOME SECURITY. ................................................................ 63 SECTION 4 – WORK FORCE ADJUSTMENTS AND TRANSITIONS. .............................................. 63 SECTION 5 – FORCE REDUCTION. ................................................................................................ 64 SECTION 6 – DAILY CANCELLATIONS .......................................................................................... 68 SECTION 7 – SOUTHERN CALIFORNIA REGION PROVISIONS .................................................... 69 ARTICLE XVII – PAID LEAVES ............................................................................................................ 70 SECTION 1 – HOLIDAYS ................................................................................................................. 70 SECTION 2 – SOUTHERN CALIFORNIA REGION LIFE BALANCE DAYS ...................................... 76 SECTION 3 – VACATION ................................................................................................................. 78 SECTION 4 – SICK LEAVE. ............................................................................................................. 84 SECTION 5 – EDUCATION .............................................................................................................. 91 SECTION 6 – JURY DUTY AND SUBPOENAS. ............................................................................... 94 SECTION 7 – BEREAVEMENT LEAVE. ........................................................................................... 95 ARTICLE XVIII – LEAVES OF ABSENCE............................................................................................. 96 ARTICLE XIX – BENEFITS ................................................................................................................. 102 SECTION 1 – INSURANCE BENEFITS. ......................................................................................... 102 SECTION 2 – PENSION ................................................................................................................. 113 SECTION 3 – PENSION SERVICE WHILE ON WORKERS’ COMPENSATION LEAVE OF ABSENCE 119 SECTION 4 – INCOME PROTECTION ........................................................................................... 119 ARTICLE XX – UNION STAFF REPRESENTATIVES AND SHOP STEWARDS ................................. 121 SECTION 1 – UNION STAFF REPRESENTATIVES AND SHOP STEWARDS ............................... 121 ii SECTION 2 – CONTRACT SPECIALIST ........................................................................................ 122 SECTION 3 – BULLETIN BOARDS ................................................................................................ 123 SECTION 4 – UNION LEAVE ......................................................................................................... 123 ARTICLE XXI – DISCIPLINE AND DISCHARGE ................................................................................ 123 SECTION 1 – GENERAL PRINCIPLES .......................................................................................... 123 SECTION 2 – PERFORMANCE EVALUATIONS ............................................................................ 124 ARTICLE XXII – DISPUTES ................................................................................................................ 125 ARTICLE XXIII – GRIEVANCE AND ARBITRATION PROCEDURE ................................................... 125 SECTION 1 – GENERAL PRINCIPLES .......................................................................................... 125 SECTION 2 – STEPS OF THE GRIEVANCE AND ARBITRATION PROCEDURE .......................... 127 SECTION 3 – GRIEVANCES ASSOCIATED WITH THE MASTER AGREEMENT .......................... 129 ARTICLE XXIV – GENERAL PROVISIONS ........................................................................................ 130 SECTION 1 – CONFORMITY TO LAW. .......................................................................................... 130 SECTION 2 – CONSCIENTIOUS OBJECTION. .............................................................................. 130 SECTION 3 – CONFIDENTIALITY OF RECORDS AND PROTECTED HEALTH INFORMATION. . 130 SECTION 4 – SOUTHERN CALIFORNIA REGION COMMUNITY DISASTER. ............................... 130 ARTICLE XXV – DURATION OF AGREEMENT ................................................................................. 131 NORTHERN CALIFORNIA REGION WAGE RATES: STRUCTURE A/B ........................................... 139 SOUTHERN CALIFORNIA REGION WAGE RATES: BASE .............................................................. 172 SOUTHERN CALIFORNIA REGION WAGE RATES: LEADS ............................................................ 203 APPENDICES APPLICABLE STATEWIDE ........................................................................................ 221 A. CALL CENTER ADDENDUM .................................................................................................. 222 B. CATEGORIES OF EMPLOYEES TO INCLUDE OTHER BENEFITTED EMPLOYEES. ........... 225 C. ALTERNATE COMPENSATION PROGRAM ........................................................................... 226 D. HARD-TO-FILL CLASSIFICATIONS CAREER LADDER JOINT RECOMMENDATIONS ........ 230 E. JOINT REVIEW OF DEPARTMENT STRUCTURE .................................................................. 232 F. CLASSIFICATION SPECIFIC POST-BARGAINING REVIEW PROCESS ............................... 234 APPENDICES APPLICABLE TO NORTHERN CALIFORNIA REGION .............................................. 235 A. ADVANCED HIRING CRITERIA .............................................................................................. 236 B. CODING CAREER LADDER ................................................................................................... 240 C. DEPENDENT CARE ................................................................................................................ 243 D. DOMESTIC PARTNER COVERAGE ....................................................................................... 244 E. EMERGENCY DEPARTMENT TECHNICIANS ........................................................................ 245 F. FLEXIBLE WORK ARRANGEMENT (3/36) ............................................................................. 247 G. FLEXIBLE WORK ARRANGEMENT (4/40) ............................................................................. 250 H. FUNCTIONAL UNIT MANAGEMENT (FUM) ........................................................................... 253 I. HEALTHCONNECT EFFECTS BARGAINING ......................................................................... 257 J. LICENSED VOCATIONAL NURSE I.V. CERTIFICATION........................................................ 273 K. MANDATORY OVERTIME ...................................................................................................... 275 L. MECHANIZATION ................................................................................................................... 276 M. NO SHIFT CANCELLATION ................................................................................................... 278 N. POSITION SPECIFICATIONS FOR ALL GEOGRAPHIC AREAS INCLUDING FRESNO ........ 280 O. POST-RETIREMENT MEDICAL BENEFITS FOR EMPLOYEES WHO RETIRED BEFORE JANUARY 1, 2003 .................................................................................................................. 282 P. RADIOLOGIC TECHNOLOGIST CAREER LADDER .............................................................. 284 Q. RADIOLOGIC TECHNOLOGIST SPECIAL COMPENSATION ................................................ 287 R. REGISTERED DIETITIANS BENEFITS BY DESIGN ............................................................... 289 S. REGISTERED DIETITIANS CLINICAL LADDER. .................................................................... 295 iii T. REGISTERED DIETITIANS HOLIDAYS .................................................................................. 306 U. REGISTERED DIETITIANS OTHER APPLICABLE PROVISIONS .......................................... 307 V. REGISTERED DIETITIANS PAID TIME OFF (PTO) PROGRAM ............................................. 311 W. REGISTERED DIETITIANS PENSION. .................................................................................... 313 X. SERVICE PERFORMANCE PAY PROGRAM PILOT PROJECT ............................................. 317 Y. SHIFT DIFFERENTIAL/TENURE STEP/ EXPERIENCE CREDIT IN LIEU OF BENEFITS ....... 320 Z. SONOGRAPHER CAREER LADDER ..................................................................................... 324 AA. SPONSORED PARENT/PARENT-IN-LAW GROUP ................................................................ 327 BB. TRANSITION ASSISTANCE PROGRAM ................................................................................ 328 CC. WAGE ADMINISTRATIVE PRACTICES .................................................................................. 338 DD. WEEKENDS ONLY POSITIONS WITH 10% WEEKEND DIFFERENTIAL ............................... 341 APPENDICES APPLICABLE TO SOUTHERN CALIFORNIA REGION. ............................................. 342 A. SCAL APPENDIX A – SIDE LETTERS .................................................................................... 343 1. 10 AND 12 HOUR SHIFTS. ..................................................................................................... 343 2. DEPARTMENT DESIGNATION. .............................................................................................. 351 3. EMPLOYEE HOSPITALIZATION FOR ALCOHOL AND DRUG DEPENDENCY. .................... 352 4. FLEXIBLE SCHEDULES. ........................................................................................................ 352 5. CENTRAL STAFFING FLOAT POOL ...................................................................................... 352 6. INDIAN HILL MEDICAL OFFICE. ............................................................................................ 355 7. MARTIN LUTHER KING, JR. HOLIDAY AND CÉSAR CHÁVEZ HOLIDAY............................. 355 8. PARKING. ............................................................................................................................... 355 9. PRODUCING NEW CONTRACTS. .......................................................................................... 356 10. RADIATION SAFETY COMMITTEE. ....................................................................................... 356 11. REGIONAL LABORATORIES – LUNCH BREAK. ................................................................... 356 12. DIAGNOSTIC IMAGING TECHNOLOGIST.............................................................................. 356 13. COMMUNITY SERVICE. ......................................................................................................... 357 14. OPTICAL DISPENSER VACANCIES ...................................................................................... 358 15. TYPING TESTS. ...................................................................................................................... 358 16. STEWARD SUPPORT ............................................................................................................. 359 17. STATUS 5 AND EXEMPT JOB REVIEW FOR INCLUSION IN THE BARGAINING UNIT ........ 360 18. JOB EVALUATION ................................................................................................................. 361 19. “OTHER OBLIGATIONS” ....................................................................................................... 361 20. ADVANCED STEP PLACEMENT AT HIRE. ............................................................................ 361 21. JOB SECURITY, EDUCATION AND TRAINING. ..................................................................... 362 22. IN-HOUSE TRAINING PROGRAMS. ....................................................................................... 365 23. 2ND YEAR EQUITY– NEW JOB DEFINITIONS. ........................................................................ 372 24. ON-CALL AND LEAD POSITIONS. ......................................................................................... 375 25. LABOR/MANAGEMENT PARTNERSHIP TRUST CONTRIBUTION........................................ 375 26. RESOURCE NETWORK.......................................................................................................... 376 27. REDUCTION IN FORCE TO 36 HOURS PER WEEK .............................................................. 378 28. SHOP STEWARD TRAINING AND DEVELOPMENT .............................................................. 378 29. BILINGUAL DIFFERENTIAL ................................................................................................... 378 30. PART TIME ADDITIONAL PERMANENT HOURS................................................................... 379 31. CLASSIFICATIONS AND WAGES .......................................................................................... 379 32. RED CIRCLE RATES .............................................................................................................. 380 B. KP HEALTHCONNECT/SEIU-UHW EFFECTS BARGAINING – SCAL TENTATIVE AGREEMENT .. 381 ATTACHMENT 1................................................................................................................................. 390 iv INTRODUCTORY LETTER This is the SEIU-UHW Agreement, which covers all UHW-represented employees of Northern and Southern California Kaiser Foundation Health Plan, Inc., Kaiser Foundations Hospitals, Southern California Permanente Medical Group, and the Permanente Medical Group, Inc. It supersedes the SEIU Local 250 Agreement, the Registered Dietitians’ Agreement, and the KPPACC Agreement in Northern California and the SEIU Local 399 Agreement in Southern California. This Agreement has been extended in its entirety as part of the 2012 National Agreement Bargaining; the extension to this Agreement can be found on pages 132-133 and in the National Agreement (Section 3. D. 2.). Several agreements reached in 2010 local bargaining are included in the Agreement; these are: (cid:120) Additional rights for on-call conversions in paragraphs 260-262 and 267-269. (cid:120) Additional language on job posting starting in paragraph 589. (cid:120) Additional rights for cross regional transfers starting in paragraph 601. The Grievance and Arbitration process has been modified, and the parties agree to support the joint goal of resolving grievances within 90 days. No other changes have been to the master agreement besides grammatical corrections, reformatting and updating of the wage scales, and the removal of references to former SEIU-UHW Bargaining Units. How to Read Our Contract. 1. National Agreement. The provisions of the National Agreement, which is the agreement that covers all the labor organizations participating in the Coalition of Kaiser Permanente Unions (the Coalition), are not included in this document. There are provisions of the National Agreement that are in addition to, supersede or amend the local union agreements. Please refer to that document to review those provisions. 2. SEIU Cross-Regional Master Agreement. This Agreement includes provisions that were negotiated in common with SEIU- UHW, SEIU Local 49 (Oregon/Washington Region), SEIU Local 105 (Colorado Region), and UHW-Medical Social Workers (Northern California). Provisions of the SEIU Cross-Regional Master Agreement that were agreed to in Cross Regional bargaining are shaded in this manner herein. 1 3. Regional Provisions. Where there are differences between the Northern California Region and the Southern California Region in the terms/provisions of the UHW Collective Bargaining Agreement, there will be separate sections for each. It is important that the Collective Bargaining Agreement be read with care so that these provisions are not confused one with the other. For example: ARTICLE VII PAID LEAVES Section 1. Holidays A. NORTHERN CALIFORNIA REGION—Holiday Provisions B. SOUTHERN CALIFORNIA REGION—Holiday Provisions Questions may arise as to why the benefit structure and other contractual provisions are different in the two Regions. The UHW Bargaining Committee 1) consolidated provisions where management and the Union could agree and 2) maintained certain benefit structures consistent with the wishes of the members in the specific Region. That is why, among other contractual differences between the Northern California and Southern California Regions, you will see, as an example, the following differences in Paid Leave benefits: Southern California Northern California Similar Vacation Provisions Similar Vacation Provisions 6 Fixed Holidays at 1½ 10 Holidays: 8 Fixed Holidays at 1½ and 2 other Holidays (Float and Birthday) 5 Work Life Balance Days No Equivalent 4. Provisions in Common. Provisions that have no special separation or annotation are provisions that UHW has in common in both the Northern California and Southern California Regions. 5. Provisions for Dietitians. The parties to the UHW Agreement have also agreed to certain specific provisions applicable only to Registered Dietitians in Northern California who were formerly represented by SEIU Local 250. Such language is contained in Appendix R-W hereto; such language and supplements are incorporated into the Agreement with respect to such Registered Dietitians, and except as to such specific language, the terms and conditions of this Agreement are applicable to and govern the terms and conditions of employment of Registered Dietitians in Northern California. 2 AGREEMENT THIS AGREEMENT is made and entered into as of the 1st day of October, 2012 by and between Kaiser Foundation Health Plan, Inc., Kaiser Foundation Hospitals, The Permanente Medical Group, Inc., and Southern California Permanente Medical Group (collectively, “Employer”) and United Healthcare Workers-West (“Union”). WITNESSETH: The parties hereto have agreed as follows: 100 ARTICLE I – PURPOSE 101 It is the intent and purpose of the parties to set forth herein their Agreement covering rates of pay, hours of work and conditions of employment for Employees covered by this Agreement, to collaboratively work to provide high quality, affordable service and care for patients and members, and to promote harmonious relations between the Employer and the Union. 102 ARTICLE II – COURTEOUS AND RESPONSIBLE RELATIONSHIPS 103 The Union and the Employer, including all Kaiser Permanente managers, supervisors, physicians, Employees, and Union staff, agree: 104 A. Treatment of One Another. That ethical and fair treatment of one another is an integral part of providing high quality patient care. 105 B. Regardless of Profession. To treat one another, regardless of position or profession, with dignity, respect and trust, and recognize and appreciate the individual contribution each of us makes in our daily work. 106 C. Ensuring Courtesy. To exhibit a personal, caring attitude toward each person with whom we interact and do so in ways that ensure courtesy, compassion, kindness and honesty. 107 D. Communication and Input. To treat one another in the ways we want to be treated ourselves, including clear communications of expectations regarding performance, support of individual opportunities for growth, and provision of opportunities for input into decisions when they impact people directly. 3 108 E. Accountability of the Union and the Employer. The Union and the Employer shall be responsible for improving communications among all levels of the organization and shall be accountable for modeling and implementing the commitments of this section. 109 ARTICLE III – MANAGEMENT’S RIGHTS 110 The Union recognizes that the Employer has the duty and the right to manage its facilities and to direct the working forces. This includes the right to hire, transfer, promote, demote, layoff, discipline and discharge Employees, subject to the terms of this Agreement and the grievance procedure. 111 ARTICLE IV – RECOGNITION 112 SECTION 1 – RECOGNITION 113 A. Exclusive Collective Bargaining Agent. The Cross-Regional Master Agreement is entered into by the signatory parties and reflects the Employer’s recognition of the Unions listed in Attachment 1 as the exclusive collective bargaining agent of the Employees in the bargaining units listed in Attachment 1 with respect to the terms and conditions of employment set forth herein. 114 Provisions of the SEIU Cross-Regional Master Agreement incorporated into this Agreement are shaded for identification purposes only. 115 B. Unit Clarifications, Accretions, and/or Agreements. This Agreement shall also apply to any Employees who are added to the bargaining unit by unit clarification, accretion and/or Agreement of the parties. 116 C. Creation of New Classifications. This Agreement shall also apply to any new classification(s) which may be established within the scope of duties now included within a covered bargaining unit. 117 D. Local Agreements Superseded. The provisions of this Cross-Regional Master Agreement shall supersede and replace the equivalent provisions of the local agreements between the Employers and the Unions listed in Attachment 1. If a local agreement does not contain an equivalent provision, the provision of this Cross- Regional Master Agreement shall become a new provision of the local agreement. If there are differences between the bargaining unit 4 descriptions in Attachment 1 and the descriptions contained in a local agreement, the descriptions in the local agreement shall control. 118 SECTION 2 – JURISDICTION 119 The Employer and the Union agree that no jurisdiction over any group of Employees shall be surrendered to any other union during the life of this Agreement except by mutual Agreement of the parties hereto. 120 SECTION 3 – NOTIFICATION OF NEW EMPLOYEES 121 No later than the tenth (10th) of the following month the Employer shall supply the Union with the names, addresses and classifications of work of new Employees and the names of Employees terminated. 122 A. NORTHERN CALIFORNIA REGION Written Notice. At the time a new Employee is hired who will be subject to this Agreement, the Employer shall deliver to the Employee a written notice stating that the Employer recognizes the Union as the collective bargaining agent for the Employees covered by the Agreement and quoting or paraphrasing the provisions of “Article V – Union Membership” of this Agreement. 123 SECTION 4 – BONA FIDE SUPERVISORY EMPLOYEES 124 A. Authority of Bona Fide Supervisors. The Employer recognizes the fact that only bona fide supervisory Employees have the authority to hire, promote, discipline, discharge, or otherwise effect changes in the status of Employees or effectively recommend such actions, and it is not the Employer’s policy to establish jobs or job titles for the purpose of excluding such Employees from the unit(s). Bona fide supervisors will not perform duties performed by Employees falling within the scope of this Agreement except for training, emergencies requiring immediate action, or under circumstances that are beyond the control of the Employer. 125 B. Bona Fide Supervisors Performing Bargaining Unit Work. It is not the Employer’s intent to hire or utilize bona fide supervisors to perform bargaining unit work; however, in an emergency and/or a situation where the delivery of health care services could be compromised it may be necessary for a supervisor to assist until an appropriate bargaining unit Employee is available. 5

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SECTION 8 – CONVERSION OF ON-CALL AND LIMITED PART-TIME EMPLOYEES .. 19. SECTION 9 – REGIONAL PROVISIONS OF
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