Collaborating in Healthcare: Reinterpreting Therapeutic Relationships PRACTICE, EDUCATION, WORK AND SOCIETY Volume 11 Series Editor Joy Higgs AM PFHEA The Education For Practice Institute Charles Sturt University, Australia Advisory Editorial Board Della Fish Chester University, UK Adjunct Professor, The Education For Practice Institute Charles Sturt University, Australia Debbie Horsfall School of Social Sciences and Psychology Western Sydney University, Australia Adjunct Professor, The Education For Practice Institute Charles Sturt University, Australia Franziska Trede The Education For Practice Institute Charles Sturt University, Australia Other books in this series: 1. Higgs, J., Horsfall, D., & Grace, S. (Eds.). (2009). Writing qualitative research on practice. Rotterdam, The Netherlands: Sense Publishers. 2. Higgs, J., Cherry, N., Macklin, R., & Ajjawi, R. (Eds.). (2010). Researching practice: A discourse on qualitative methodologies. Rotterdam, The Netherlands: Sense Publishers. 3. Higgs, J., Fish, D., Goulter, I., Loftus, S., Reid, J., & Trede, F. (Eds.). (2010). Education for future practice. Rotterdam, The Netherlands: Sense Publishers. 4. McAllister, L., Paterson, M., Higgs, J., & Bithell, C. (Eds.). (2010). Innovations in allied health fieldwork education: A critical appraisal. Rotterdam, The Netherlands: Sense Publishers. 5. Higgs, J., Titchen, A., Horsfall, D., & Bridges, D. (Eds.). (2011). Creative spaces for qualitative researching: Living research. Rotterdam, The Netherlands: Sense Publishers. 6. Higgs, J., Barnett, R., Billett, S., Hutchings, M., & Trede, F. (Eds.). (2012). Practice- based education: Perspectives and strategies. Rotterdam, The Netherlands: Sense Publishers. 7. Higgs, J., Letts, W., Sheehan, D., Baldry Currens, J., & Jensen, G. (Eds.). (2013). Realising exemplary practice-based education. Rotterdam, The Netherlands: Sense Publishers. 8. Loftus, S., Gerzina, T., Higgs, J., Smith, M., & Duffy, E. (Eds.). (2013). Educating health professionals: Becoming a university teacher. Rotterdam, The Netherlands: Sense Publishers. 9. Higgs, J., Croker, A., Tasker, D., Hummell, J., & Patton, N. (Eds.). (2014). Health practice relationships. Rotterdam, The Netherlands: Sense Publishers. 10. Higgs, J., & Trede, F. (Eds.). (2016). Professional practice discourse marginalia. Rotterdam, The Netherlands: Sense Publishers. Collaborating in Healthcare ReinterpretingTherapeuticRelationships Editedby AnneCroker UniversityofNewcastle,Australia JoyHiggs CharlesSturtUniversity,Australia and FranziskaTrede CharlesSturtUniversity,Australia SENSEPUBLISHERS ROTTERDAM/BOSTON/TAIPEI AC.I.P.recordforthisbookisavailablefromtheLibraryofCongress. ISBN978-94-6300-804-4(paperback) ISBN978-94-6300-805-1(hardback) ISBN978-94-6300-806-8(e-book) Publishedby:SensePublishers, P.O.Box21858, 3001AWRotterdam, TheNetherlands https://www.sensepublishers.com/ Allchaptersinthisbookhaveundergonepeerreview. Printedonacid-freepaper Allrightsreserved©2016SensePublishers Nopartofthisworkmaybereproduced,storedinaretrievalsystem,ortransmitted inanyformorbyanymeans,electronic,mechanical,photocopying,microfilming, recording or otherwise, without written permission from the Publisher, with the exceptionofanymaterialsuppliedspecificallyforthepurposeofbeingenteredand executedonacomputersystem,forexclusiveusebythepurchaserofthework. TABLE OF CONTENTS Series introduction: Practice, Education, Work and Society.............................ix Joy Higgs Acknowledgement ................................................................................................. xi Preface .................................................................................................................. xiii Anne Croker Glossary .............................................................................................................. xvii Section 1: Professional relationships 1. Reinterpreting professional relationships in healthcare: The question of collaboration ..................................................................................................... 3 Anne Croker and Joy Higgs 2. Healthcare as a context for collaboration: More than we can easily see ......... 17 Anne Croker Section 2: Study of collaboration in healthcare 3. Researching collaboration and collaborating ................................................... 27 Joy Higgs and Anne Croker 4. The RESPECT Model of Collaboration .......................................................... 43 Anne Croker and Joy Higgs 5. Valuing ordered and organic collaboration: People, place, process and purpose ..................................................................................................... 55 Anne Croker 6. Experience dimensions of collaborating: Engaging, entering, establishing, envisioning and effecting ................................................................................ 81 Anne Croker 7. Reviewing dimensions of collaborating: Reflexivity, reciprocity and responsiveness ............................................................................................... 111 Anne Croker 8. RESPECT: An aporia of collaborating in and across all levels of healthcare ...................................................................................................... 125 Franziska Trede and Anne Croker v TABLE OF CONTENTS Section 3: RESPECT Model of Collaboration in healthcare practice 9. Rhythms of collaborative practice: Being in and out of sync with others ..... 141 Nicholas Croker and Jim Croker 10. Entering and leaving teams: Team roundabouts ............................................ 149 Emma Croker and Christopher Vedeler 11. Collaborating within professions: Many layers and many roles ................... 157 Fiona Little and Emma Croker 12. Collaborating across different healthcare cultures......................................... 167 Bethany Croker and Olav Gjønnes Tvedten 13. Collaborating across white and black spaces: The power of language .............. 175 Simon Munro 14. Collaborating in community rehabilitation: A person-centred, student-assisted service ................................................................................. 185 Ruth Barker and Tanya Ashton 15. Collaborating with colleagues across distances: Face-to-face versus tele- and video-conferencing ......................................................................... 193 Miriam Grotowski Section 4: Educational applications of the RESPECT Model of Collaboration 16. Working across health and education sectors: Acknowledging different starting points for interagency collaboration ................................................. 203 Sarah Massey 17. Community collaboration beyond the red tape: Complying without being constrained .......................................................................................................... 211 Karin Fisher, Kelly Squires and Ian Woodley 18. Rural clinical education through the lens of community engagement: Interdependency of relationships within rural community-engaged clinical education .......................................................................................... 221 Sue Berry, Marion Briggs, Denise Raftis and Jackie Hummelbrunner 19. Putting interprofessional education into practice: Is it really as simple as it seems? ........................................................................................ 229 Alexandra Little and Leanne Brown vi TABLE OF CONTENTS 20. Students’ experiences of learning to work with other professions: If we read enough patient notes will we learn collaboration? ....................... 237 Louise Tinlin, Christopher Croker and Luke Wakely 21. Students using storytelling for learning to practise together ......................... 245 Narelle Patton 22. Scrutinising our assumptions of the other professions: Acknowledging and supporting the diversity within .............................................................. 253 Gillian Nisbet 23. Learning about leadership and collaboration in interprofessional education and practice ................................................................................... 261 Franziska Trede, Megan Smith and Margo Brewer Contributors ....................................................................................................... 269 vii JOY HIGGS SERIES INTRODUCTION Practice, Education, Work and Society This series examines research, theory and practice in the context of university education, professional practice, work and society. The series explores spaces where two or more of these arenas come together. Themes that are explored in the series include: university education of professions, society expectations of professional practice, professional practice workplaces and strategies for investigating each of these areas. There are many challenges facing researchers, educators, practitioners and students in today’s practice worlds. The authors in this series bring a wealth of practice wisdom and experience to examine these issues, share their practice knowledge, report research into strategies that address these challenges, share approaches to working and learning and raise yet more questions. The conversations conducted in the series will contribute to expanding the discourse around the way people encounter and experience practice, education, work and society. Joy Higgs AM, PFHEA Strategic Research Professor in Professional Practice Charles Sturt University, Australia ix