Client Meeting Oberstotzingen 29 September 1993 INPUT Frankfurt • London • New York • Paris • San Francisco • Tokyo • Washington, D.C. Prepared by INPUT 17 hill Street London W1X7FB United Kingdom — Customer Services Programme Europe Copyright © 1993 by INPUT. All rights reserved. No part of this presentation may be reproduced or distributed in any form, or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher. INPUT exercises its best efforts in preparation of the information provided in this presentation and believesthe information contained herein to be accurate. However, INPUT shall have no liability for any loss or expense that may result from incompleteness or inaccuracy of the information provided. IEU-CSP'566- 1993 Environmental Services From Cabling to Management Premises INPUT CSP-ML- A1 5/18/92 © 1993 by INPUT. Reproduction Prohibited. INPUT Environmental Services • Affect "environment" Computer room • Cabling • • Power, air conditioning, etc. Network • Buildings • Notes © 1993by INPUT. Reproduction Prohibited. Modular Environment Client / Building Desktop Integration Environment Services Server Network Computer Integration Room INPUT CSP-ML- A3 Notes 3 © 1993 by INPUT. Reproduction Prohibited. INPUT Environmental Services Market Drivers Recession • • Growth of workplace technology Networking • User outsourcing trends • Notes 4/17/92 © 1993 by INPUT. Reproduction Prohibited. Environmental Services Market Inhibitors • Use of in-house resources — Downsizing wave • in first • Lacl< of user awareness — Standards too many/too few • Notes 4/17/92 5 © 1993 by INPUT. Reproduction Prohibited. INPUT Market Segmentation Non-Remedial Customer Services Professional Environmental { Services Services } • Consultancy — • Computer room Design Cabling • • • Project mgmt. • Power/Light/etc. • Installations CSP-ML- A6 Notes 11/23/92 © 1993 by INPUT. Reproduction Prohibited.