Claudio Di Ciccio · Renata Gabryelczyk · Luciano García-Bañuelos · Tomislav Hernaus · Rick Hull · Mojca Indihar Štemberger · Andrea Ko˝ · Mark Staples (Eds.) Business Process Management 1 6 3 P Blockchain and Central and Eastern I B Europe Forum N L BPM 2019 Blockchain and CEE Forum Vienna, Austria, September 1–6, 2019 Proceedings 123 Lecture Notes in Business Information Processing 361 Series Editors Wil van der Aalst RWTH Aachen University, Aachen, Germany John Mylopoulos University of Trento, Trento, Italy Michael Rosemann Queensland University of Technology, Brisbane, QLD, Australia Michael J. Shaw University of Illinois, Urbana-Champaign, IL, USA Clemens Szyperski Microsoft Research, Redmond, WA, USA More information about this series at http://www.springer.com/series/7911 Claudio Di Ciccio Renata Gabryelczyk (cid:129) (cid:129) í ñ Luciano Garc a-Ba uelos (cid:129) Tomislav Hernaus Rick Hull (cid:129) (cid:129) Š Mojca Indihar temberger (cid:129) ő Andrea K Mark Staples (Eds.) (cid:129) Business Process Management Blockchain and Central and Eastern Europe Forum BPM 2019 Blockchain and CEE Forum – Vienna, Austria, September 1 6, 2019 Proceedings 123 Editors Claudio DiCiccio Renata Gabryelczyk Vienna University of Economics University of Warsaw andBusiness Warsaw,Poland Vienna,Austria Tomislav Hernaus Luciano García-Bañuelos University of Zagreb Tecnológico deMonterrey Zagreb,Croatia Monterrey, Mexico Mojca Indihar Štemberger RickHull University of Ljubljana IBMT. J.Watson Research Center Ljubljana, Slovenia Yorktown Heights, NY,USA Mark Staples Andrea Kő Data61 (CSIRO)andUNSW CorvinusUniversity of Budapest Eveleigh, NSW,Australia Budapest, Hungary ISSN 1865-1348 ISSN 1865-1356 (electronic) Lecture Notesin Business Information Processing ISBN 978-3-030-30428-7 ISBN978-3-030-30429-4 (eBook) https://doi.org/10.1007/978-3-030-30429-4 ©SpringerNatureSwitzerlandAG2019 Thisworkissubjecttocopyright.AllrightsarereservedbythePublisher,whetherthewholeorpartofthe material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storageandretrieval,electronicadaptation,computersoftware,orbysimilarordissimilarmethodologynow knownorhereafterdeveloped. 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ThisSpringerimprintispublishedbytheregisteredcompanySpringerNatureSwitzerlandAG Theregisteredcompanyaddressis:Gewerbestrasse11,6330Cham,Switzerland Preface ThisvolumecontainsthepaperspresentedattheBlockchainForumandattheCentral and Eastern Europe Forum (CEE Forum) of the 17th International Conference on Business Process Management (BPM 2019). The conference provided forums for researchers and practitioners in the broad and diverse field of BPM. The conference was held in Vienna, Austria, during September 1–6, 2019. The forums took place during September 3–5, 2019. The Blockchain Forum aims at providing a platform for the discussion of ongoing research and success stories on the use of blockchain for collaborative information systems. Conceptual, technical, and application-oriented contributions were pursued within the scope of this theme. The papers selected for the Blockchain Forum showcased fresh ideas from exciting and emerging topics in the area of blockchain technologieswithaspecialfocuson,yetnotlimitedto,businessprocessmanagement. Moreover, we had two keynotes. Ingo Weber from TU Berlin illustrated the last four years of research integrating blockchains and business process management, also covering related use cases and applications. The keynote of Stefan Schulte from TU Wien revolved around blockchain interoperability, with a special focus on cross-blockchain token transfers and cross-blockchain smart contract invocation and interaction. TheobjectiveoftheCEEForumwastofosterdiscussionforBPMacademicsfrom Central and Eastern Europe to disseminate their research, compare results, and share experiences. This first-time proposed CEE Forum was an opportunity for both novice and established BPM researchers who have not yet had the chance to attend the internationalBPMconferencetogettoknoweachother,initiateresearchprojects,and join the international BPM community. The papers selected for the CEE Forum illustrate novel and applied methods for the development of both the theory and practice of business process management in the process of BPM adoption within the Central and Eastern European area. EachsubmissionwasreviewedbyatleastthreeProgramCommittee(PC)members. The Blockchain Forum received a total of 31 submissions, out of which the top 10 paperswereaccepted.TheCEEForumreceivedatotalof16submissions,outofwhich 6 papers were accepted as full papers and 6 papers were accepted as poster papers. In addition,weincludedinourproceedingsthreepapersfromthemainconference,outof which two were presented in the CEE Forum and one in the Blockchain Forum. We thank the colleagues involved in the organization of the conference, especially the members of the PCs and the Organizing Committee. We also thank the Platinum sponsor Signavio; the Gold sponsors Austrian Center for Digital Production, Bizagi, Camunda, Celonis, FireStart, and Process4.biz; the Silver sponsors Heflo, JIT, Minit, Papyrus Software, and Phactum; the Bronze sponsors Con-Sense, DCR, and TIM Solutions; Springer and Gesellschaft für Prozessmanagement for their support. We would also like to thank WU Vienna and the University of Vienna for theirenormous vi Preface and high-quality support. Finally, we thank the Organizing Committee and the local Organization Committee, namely Martin Beno, Katharina Distelbacher-Kollmann, Ilse Dietlinde Kondert, Roman Franz, Alexandra Hager, Prabh Jit, and Doris Wyk. September 2019 Claudio Di Ciccio Renata Gabryelczyk Luciano García-Bañuelos Tomislav Hernaus Rick Hull Mojca Indihar Štemberger Andrea Kő Mark Staples Organization The17thInternationalConferenceonBusinessProcessManagement(BPM2019)was organizedbytheViennaUniversityofEconomicsandBusiness(WUVienna)andthe University of Vienna, and took place in Vienna, Austria. The Blockchain Forum and the Central and Eastern Europe Forum were co-located with the main conference, which took place during September 1–6, 2019. Executive Committee BPM General Chairs Jan Mendling WU Vienna, Austria Stefanie Rinderle-Ma University of Vienna, Austria Blockchain Forum Program Committee Chairs Claudio Di Ciccio WU Vienna, Austria Luciano García-Bañuelos Tecnológico de Monterrey, Mexico Richard Hull IBM Research, USA Mark Staples Data61, CSIRO, Australia Program Committee Mayutan Arumaithurai University of Göttingen, Germany Clemens H. Cap University of Rostock, Germany Riccardo De Masellis Stockholm University, Sweden Alevtina Dubovitskaya Lucerne University of Applied Sciences and Arts, Switzerland Gilbert Fridgen Fraunhofer FIT, Germany Marko Hölbl University of Maribor, Slovenia Sabrina Kirrane WU Vienna, Austria Qingua Lu Data61, CSIRO, Australia Raimundas Matulevicius University of Tartu, Estonia Giovanni Meroni Politecnico di Milano, Italy Alexander Norta Tallinn University of Technology, Estonia Petr Novotny IBM, USA Sooyong Park Sogang University, South Korea Stefanie Rinderle-Ma University of Vienna, Austria Matti Rossi Aalto University, Finland Stefan Schulte TU Wien, Austria Volker Skwarek Hamburg University of Applied Sciences, Germany Stefan Tai Technical University of Berlin, Germany viii Organization Nils Urbach University of Bayreuth, Germany Shermin Voshmgir WU Vienna, Austria Edgar Weippl SBA Research, Austria Kaiwen Zhang École de technologie supérieure ÉTS, Canada Central and Eastern Europe Forum Program Committee Chairs Renata Gabryelczyk University of Warsaw, Poland Tomislav Hernaus University of Zagreb, Croatia Mojca Indihar Štemberger University of Ljubljana, Slovenia Andrea Kö Corvinus University of Budapest, Hungary Program Committee Agnieszka Bitkowska Warsaw University of Technology, Poland Vesna Bosilj-Vukšić University of Zagreb, Croatia Maja Cukusic University of Split, Croatia György Drótos Corvinus University of Budapest, Hungary Jure Erjavec University of Ljubljana, Slovenia Andras Gabor Corvinus University of Budapest, Hungary Constantin Houy University of Saarland, Germany Tomaz Kern University of Maribor, Slovenia Marite Kirikova Riga Technical University, Latvia Krzysztof Kluza AGH University of Science and Technology, Poland Michal Krčál Masaryk University, Czech Republic Anton Manfreda University of Ljubljana, Slovenia Ivan Matic University of Split, Croatia Jan Mendling WU Vienna, Austria Andrzej Niesler Wrocław University of Economics, Poland Igor Pihir University of Zagreb, Croatia Amila Pilav-Velic University of Sarajevo, Bosnia and Herzegovina Gregor Polančič University of Maribor, Slovenia Natalia Potoczek Polish Academy of Sciences, Poland Dragana Stojanović University of Belgrade, Serbia Peter Trkman University of Ljubljana, Slovenia Additional Reviewers Kristof Böhmer Jakob Hackel Vincent Schlatt Anselm Busse Mubashar Iqbal Yahya Shahsavari Syed Muhammad Danish Aleksandr Kormiltsyn Nicholas Stifter Vipin Deval Eva Krhač Lars Wederhake Benedict Drasch Jannik Lockl Karolin Winter Vimal Dwivedi Markus Sabadello Walid Fdhila Philipp Schindler Blockchain and BPM - Reflections on Four Years of Research and Applications (Abstract of Keynote Talk) Ingo Weber TechnischeUniversitaet Berlin,Germany [email protected] Abstract. With the introduction of smart contracts, blockchain technology has become a general-purpose execution framework that offers highly interesting properties, like immutability and censorship resistance. This has sparked investigations across almost all industry sectors on possible uses of the tech- nology, and resulted in a number of productive deployments to date. In many of these cases, cross-organizational business processes are moved onto the blockchainto enablebetter collaboration. In this keynote, I will summarize and reflect on research on BPM and blockchainoverthelastfouryears,includingmodel-drivenengineering,process execution,andanalysisandprocessmining.Iwillalsocoverselectedusecases andapplications,aswellasrecentinsightsonadoption.Thekeynotewillclose with adiscussion of openresearchquestions. Keywords: Blockchain (cid:129)Business ProcessManagement (cid:129) Model-driven engineering (cid:129)Processmining