Table Of Content

BCR INDEX Index Of Contents—2004 ATM (Asynchronous Transfer Service Providers Increase Router Sales, A Golden Moment For Enterprise Data Mode) January, p. 8 Services Procurements, March, pp. 22-24 The Procrastination Penalty, March, pp. Gigabit Over Copper Surges, January, p. 8 Public ENUM—How Important Is It? March, 66-65 Enterprise VOIP Line Market Share, January, pp. 26-30 Are The RBOCs Making Their Move? May, p. 8 Internet Telephony In Europe: No More Rying p. 12 802.llg Drives Growth, April, p. 8 Under The Radar Screen, March, pp. What’s The Fate Of Frame? July, pp. 36-38 Strong Grovrth In Server Load Balancing, 32-33 Today's Hybrid IP-VPN Market, October, pp. April, p. 8 Strategic Planning In Times Of Turmoil, 12-13 lO-Gigabit Ethernet Prices Plummet, April, March, pp. 56-59 ATM’s Last Carrier Gasp? December, p.8 The Procrastination Penalty, March, pp. pp. 8-9 IP Telephone Market Share, April, p. 8 66-65 Broadband Subscribership Grows, July, p. 16 Will Web Services Mean The End Of Network BCR Test Wireless LAN Grows Through Broadband, Intelligence? April, pp. 10-12 Large IP-PBXs: A Well-matched Quartet, July, p. 16 Broadband UNE Decision: Where’s The January, pp. 26-40 DSL CPE Prices Stabilize With More Evidence? April, pp. 14-16 Small-Medium IP-PBXs Morph Into High End. Functions, July, p. 16 Managing The Migration To IP-VPN Services, February, pp. 26-39 Cable CPE Grows With Voice, July, p. 16 April, pp. 19-23 Small IP-PBXs: Another Close Race, April, IP-Telephony Drives Growth In Several Spam Fighting Business Models—Who Wins, pp. 36-51 Segments, October, p. 8 Who Loses, April, pp. 24-29 In Search Of The Smartest Sentry, August, Switch/Server/Appliances Gain Share in What Are These People Thinking? April, pp. pp. 54-59 WLAN Market, October, p. 8 66-65 In Search Of The VOIP Killer App, September, Modular SAN Switch Vendor Share, October, Is It Time To Make The Network Smarter? pp. 20-29 p. 8 May, pp. 8-10 Taking Control Of Your Airwaves, October, Optical Transport Revenue, October, p. 8 Are The RBOCs Making Their Move? May, pp. 24-32 p. 12 Cable Modems MPLS: Has It Achieved Critical Mass? May, Billing/Call Accounting Wireless Data Comes Of Age, March, pp. 44-47 IT Cost Cutting: Trends In The Trenches, pp. 8-10 Will SONET Changes Change The Future? January, pp. 47-49 Broadband UNE Decision: Where’s The June, pp. 8-9 Controlling Cellular Costs, February, p. 66 Evidence? April, pp. 14-16 Ethernet At The Multiservice Edge, June, pp. Best Practices In Managing Wireless Broadband UNEs: Was There Ever A Fair 18-22 Communications, June, pp. 46-48 Regulatory Solution, Anyway? July, Is Fiber To The Home Affordable? June, pp. Billing Accuracy: Still Miserable After All pp. 54-56 24-28 These Years, June, pp. 66-65 Shifts In Spending—Consumer Market, A New View Of The Infrastructure, June, pp. Cost Control And Converged Networks, July, September, pp. 66-65 38-41 pp. 28-31 IP: The Telcos’ Secret Weapon To Beat Billing Accuracy: Still Miserable After All Taming The TCO Of The Mobile Enterprise, Cable, November, p. 63 These Years, June, pp. 66-65 July, pp. 32-35 A New Era In Telecom Regulation, July, pp. Call Centers 20-23 Briefing The Erlang G CRM/Contact Center The Gloves Are Off In Plain Old LD Voice, Wireless LAN Market Magic, January, p. 12 Forecasting Technique, January, pp. 54-60 July, pp. 24-26 Can IP-PBXs Go Open Source? February, Beyond The Wired Desktop Telephone, Taming The TCO Of The Mobile Enterprise, p. 12 February, pp. 41-44 July, pp. 32-35 Don’t Let Your Network. Sink An M&A, March, Time Accounting In The Contact Center, July Metro Ethernet Offers Opex Gains, July, pp. p. 12 2004, pp. 44-47 40-43 Broadband UNE Decision: Where’s The Open Voices: Linux And VoiceXML In The Call You Can Do Something About The Growing Evidence? April, pp. 14-16 Center, August, pp. 16-22 Universal Service Burden, July, pp. 48-53 Are The RBOCs Making Their Move? May, IP Call Centers: More Practical Than You Broadband UNEs: Was There Ever A Fair p. 12 Think, August, pp. 24-27 Regulatory Solution, Anyway? July, pp. The Battle For The Enterprise Collaboration The Balancing Act: Using Touch-tone And 54-56 Desktop, June, pp. 10-12 Speech, November, pp. 58-59 Local Realities Govern Global Telecom, Cellphone Viruses: How Worried Should You Avaya Aims At Mid-Sized Contact Center, July, p. 66 Be? July, p. 14 December, p.60 Is Telecom Competition Dead? August, Policy: With Or Without Acronym? August, pp. Carriers/Service Providers pp. 8-9 10-12 Managed Services: Lessons From The Field, Preparing For Converged Mobile Looking Into Carrier Networks, February, p. 4 August, pp. 34-38 Communications, September, p. 12 CIOs’ Balancing Act, February, pp. 8-10 Carriers Extend And Expand Managed Today’s Hybrid IP-VPN Market, October, Extending The VOIP Network Boundary, Services, August, pp. 39-44 pp. 12-13 February, pp. 22-25 Lies, Phones And UNE-P, August, pp. 66-65 MPLS Migration: A Customer Story, Controlling Cellular Costs, February, p. 66 VOIP Regulation For Dummies, September, November, pp. 14-15 Wireless Data Comes Of Age, March, pp. 14-16 pp. 8-10 By The Numbers Ready Or Not, Video Chat Is Here, March, How To Negotiate An MPLS Contract, September, pp. 48-53 New Segments Increase, January, p. 8 pp. 14-16 48 BUSINESS COMMUNICATIONS REVIEW / DEC 2004 BCR INDEX Index Of Contents—2004 ATM (Asynchronous Transfer Service Providers Increase Router Sales, A Golden Moment For Enterprise Data Mode) January, p. 8 Services Procurements, March, pp. 22-24 The Procrastination Penalty, March, pp. Gigabit Over Copper Surges, January, p. 8 Public ENUM—How Important Is It? March, 66-65 Enterprise VOIP Line Market Share, January, pp. 26-30 Are The RBOCs Making Their Move? May, p. 8 Internet Telephony In Europe: No More Rying p. 12 802.llg Drives Growth, April, p. 8 Under The Radar Screen, March, pp. What’s The Fate Of Frame? July, pp. 36-38 Strong Grovrth In Server Load Balancing, 32-33 Today's Hybrid IP-VPN Market, October, pp. April, p. 8 Strategic Planning In Times Of Turmoil, 12-13 lO-Gigabit Ethernet Prices Plummet, April, March, pp. 56-59 ATM’s Last Carrier Gasp? December, p.8 The Procrastination Penalty, March, pp. pp. 8-9 IP Telephone Market Share, April, p. 8 66-65 Broadband Subscribership Grows, July, p. 16 Will Web Services Mean The End Of Network BCR Test Wireless LAN Grows Through Broadband, Intelligence? April, pp. 10-12 Large IP-PBXs: A Well-matched Quartet, July, p. 16 Broadband UNE Decision: Where’s The January, pp. 26-40 DSL CPE Prices Stabilize With More Evidence? April, pp. 14-16 Small-Medium IP-PBXs Morph Into High End. Functions, July, p. 16 Managing The Migration To IP-VPN Services, February, pp. 26-39 Cable CPE Grows With Voice, July, p. 16 April, pp. 19-23 Small IP-PBXs: Another Close Race, April, IP-Telephony Drives Growth In Several Spam Fighting Business Models—Who Wins, pp. 36-51 Segments, October, p. 8 Who Loses, April, pp. 24-29 In Search Of The Smartest Sentry, August, Switch/Server/Appliances Gain Share in What Are These People Thinking? April, pp. pp. 54-59 WLAN Market, October, p. 8 66-65 In Search Of The VOIP Killer App, September, Modular SAN Switch Vendor Share, October, Is It Time To Make The Network Smarter? pp. 20-29 p. 8 May, pp. 8-10 Taking Control Of Your Airwaves, October, Optical Transport Revenue, October, p. 8 Are The RBOCs Making Their Move? May, pp. 24-32 p. 12 Cable Modems MPLS: Has It Achieved Critical Mass? May, Billing/Call Accounting Wireless Data Comes Of Age, March, pp. 44-47 IT Cost Cutting: Trends In The Trenches, pp. 8-10 Will SONET Changes Change The Future? January, pp. 47-49 Broadband UNE Decision: Where’s The June, pp. 8-9 Controlling Cellular Costs, February, p. 66 Evidence? April, pp. 14-16 Ethernet At The Multiservice Edge, June, pp. Best Practices In Managing Wireless Broadband UNEs: Was There Ever A Fair 18-22 Communications, June, pp. 46-48 Regulatory Solution, Anyway? July, Is Fiber To The Home Affordable? June, pp. Billing Accuracy: Still Miserable After All pp. 54-56 24-28 These Years, June, pp. 66-65 Shifts In Spending—Consumer Market, A New View Of The Infrastructure, June, pp. Cost Control And Converged Networks, July, September, pp. 66-65 38-41 pp. 28-31 IP: The Telcos’ Secret Weapon To Beat Billing Accuracy: Still Miserable After All Taming The TCO Of The Mobile Enterprise, Cable, November, p. 63 These Years, June, pp. 66-65 July, pp. 32-35 A New Era In Telecom Regulation, July, pp. Call Centers 20-23 Briefing The Erlang G CRM/Contact Center The Gloves Are Off In Plain Old LD Voice, Wireless LAN Market Magic, January, p. 12 Forecasting Technique, January, pp. 54-60 July, pp. 24-26 Can IP-PBXs Go Open Source? February, Beyond The Wired Desktop Telephone, Taming The TCO Of The Mobile Enterprise, p. 12 February, pp. 41-44 July, pp. 32-35 Don’t Let Your Network. Sink An M&A, March, Time Accounting In The Contact Center, July Metro Ethernet Offers Opex Gains, July, pp. p. 12 2004, pp. 44-47 40-43 Broadband UNE Decision: Where’s The Open Voices: Linux And VoiceXML In The Call You Can Do Something About The Growing Evidence? April, pp. 14-16 Center, August, pp. 16-22 Universal Service Burden, July, pp. 48-53 Are The RBOCs Making Their Move? May, IP Call Centers: More Practical Than You Broadband UNEs: Was There Ever A Fair p. 12 Think, August, pp. 24-27 Regulatory Solution, Anyway? July, pp. The Battle For The Enterprise Collaboration The Balancing Act: Using Touch-tone And 54-56 Desktop, June, pp. 10-12 Speech, November, pp. 58-59 Local Realities Govern Global Telecom, Cellphone Viruses: How Worried Should You Avaya Aims At Mid-Sized Contact Center, July, p. 66 Be? July, p. 14 December, p.60 Is Telecom Competition Dead? August, Policy: With Or Without Acronym? August, pp. Carriers/Service Providers pp. 8-9 10-12 Managed Services: Lessons From The Field, Preparing For Converged Mobile Looking Into Carrier Networks, February, p. 4 August, pp. 34-38 Communications, September, p. 12 CIOs’ Balancing Act, February, pp. 8-10 Carriers Extend And Expand Managed Today’s Hybrid IP-VPN Market, October, Extending The VOIP Network Boundary, Services, August, pp. 39-44 pp. 12-13 February, pp. 22-25 Lies, Phones And UNE-P, August, pp. 66-65 MPLS Migration: A Customer Story, Controlling Cellular Costs, February, p. 66 VOIP Regulation For Dummies, September, November, pp. 14-15 Wireless Data Comes Of Age, March, pp. 14-16 pp. 8-10 By The Numbers Ready Or Not, Video Chat Is Here, March, How To Negotiate An MPLS Contract, September, pp. 48-53 New Segments Increase, January, p. 8 pp. 14-16 48 BUSINESS COMMUNICATIONS REVIEW / DEC 2004 2004 BCR INDEX Shifts In Spending—Consumer Market, A New Era In Telecom Regulation, July, pp. On The WAN Or On The Wane? June, p. 4 September, pp. 66-65 20-23 What’s The Fate Of Frame? July, pp. 36-38 The Murky World Of VOIP, October, pp. Broadband UNEs: Was There Ever A Fair Switching vs. Routing Redux (Part II), August, 10-11 Regulatory Solution, Anyway? July, pp. pp. 14-15 Today’s Hybrid IP-VPN Market, October, 54-56 Managed Services: Lessons From The Field, pp. 12-13 Lies, Phones And UNE-P, August, pp. 66-65 August, pp. 34-38 Taxing VOIP: Consider The Alternative, Shifts In Spending—Consumer Market, Carriers Extend And Expand Managed October, pp. 14-15 September, pp. 66-65 Services, August, pp. 39-44 Economics Of QOS On WAN Access Lines, The Murky World Of VOIP, October, pp. 10-11 How To Negotiate An MPLS Contract, October, pp. 16-22 Taxing VOIP: Consider The Alternative, September, pp. 48-53 Don’t Gloat Over The Carriers’ Troubles, October, pp. 14-15 Today’s Hybrid IP-VPN Market, October, October, p. 66 ATM’s Last Carrier Gasp? December, pp. pp. 12-13 Real vs. Synthetic Measurements Of 8-9 MPLS Migration: A Customer Story, Performance, November, pp. 8-12 Procuring Managed IP-VPNs, December, November, pp. 14-15 MPLS Migration: A Customer Story, pp. 24-26 Negotiating Managed Network Contracts, November, pp. 14-15 Ecommerce November, pp. 22-26 Telecom In Developing Nations, November, pp. 18-20 CIOs’ Balancing Act, February, pp. 8-10 ATM’s Last Carrier Gasp? December, pp. Negotiating Managed Network Contracts, An Evolving Architecture For The 8-9 November, pp. 22-26 Management Of Digital Identity, March, Procuring Managed IP-VPNs, December, IP: The Telcos’ Secret Weapon To Beat pp. 42-48 pp. 24-26 Cable, November, p. 63 Enterprise Digital Rights Management: IMHO ATM’s Last Carrier Gasp? December, pp. Ready For Prime Time? March, pp. 52-55 8-9 Spam Fighting Business Models—Who Wins, Traffic Shaping Doesn’t Have To Be A Zero- Procuring Managed IP-VPNs, December, Who Loses, April, pp. 24-29 Sum Game, March, p. 62 pp. 24-26 New Tools For Web Services Management, Location Tracking Increases The Value Of The MPLS UNI And End-To-End QOS. April, pp. 52-57 Enterprise WLANs, May, p. 14 December, pp. 27-32 What Are These People Thinking? April, pp. Don’t Outsource—Virtualize, May, p. 56 66-65 The Case For Automation In Security, July, Conferencing Portlet Standards Accelerate Web Portal p. 64 The Battle For The Enterprise Collaboration Development, July, pp. 57-61 Web Telephony: It’s What’s Next, August, Desktop, June, pp. 10_12 Real vs. Synthetic Measurements Of p. 63 In Search Of The VOIP Killer App, September, Performance, November, pp. 8-12 Videoconferencing Over IP—The Switch Is pp. 20-29 RFID: Network Implications, November, pp. On, September, p. 62 A Collaboration Culture? November, p. 2 16-17 IP: The Telcos’ Secret Weapon To Beat New Paradigms In Enterprise Video, Wrestling XML Down To Size: Reducing The Cable, November, p. 63 November, pp. 38-41 Burden On Networks And Servers, Applications Go Wireless: The New Mobility Client Convergence: Unifying Real-Time December, pp. 35-38 Wave, December, pp. 58-59 Communications, December, pp. 39-42 Ethernet Consultant’s Corner/Kuehn Extreme Networks’ Gigabit Edge Switch, International Issues Shifting Responsibilities, January, p. 66 February, p. 64 Internet Telephony In Europe: No More Flying Controlling Cellular Costs, February, p. 66 Gigabit Desktop Transition: Where Are We? Under The Radar Screen, March, pp. The Procrastination Penalty, March, pp. March, pp. 38-41 32-33 66-65 Foundry Switch Slashes lO-Gig Price, April, Local Realities Govern Global Telecom, July, What Are These People Thinking? April, pp. p. 62 p. 66 66-65 Are The RBOCs Making Their Move? May, Better Than Nothing, November, p. 4 IP-Telephony—New Technology, Familiar p. 12 Telecom In Developing Nations, November, Motivations, May, pp. 66-65 Ethernet At The Multiservice Edge, June, pp. pp. 18-20 Billing Accuracy: Still Miserable After All 18-22 Telecom Asia: Shape Of Tomorrow’s These Years, June, pp. 66-65 Metro Ethernet Offers Opex Gains, July, pp. Telecom, November, p. 66 Local Realities Govern Global Telecom, July. 40-43 p. 66 Metro Ethernet Provides 911 For Bandwidth, Internet Infrastructure Lies, Phones And UNE-P, August, pp. 66-65 August, pp. 60-62 CIOs’ Balancing Act, February, pp. 8-10 Shifts In Spending—Consumer Market, Layer 1 Switches Offer Resiliency, November, Are Smart Networks Dumb? February, pp. September, pp. 66-65 pp. 54-57 14-15 Don’t Gloat Qver The Carriers’ Troubles, Foundry Expands lO-Gig Offerings, Rethinking Network Security, February, October, p. 66 December, p. 61 pp. 16-20 Telecom Asia: Shape Of Tomorrow’s Frame Relay Extending The VOIP Network Boundary, Telecom, November, p. 66 A Golden Moment For Enterprise Data February, pp. 22-25 DSL (Digital Subscriber Line) Services Procurements, March, pp. 22-24 Wireless Data Comes Of Age, March, Wireless Data Comes Of Age, March, The Procrastination Penalty, March, pp. pp. 8-10 pp. 8-10 66-65 Ready Or Not, Video Chat Is Here, March, Broadband UNE Decision: Where’s The Managing The Migration To IP-VPN Services, pp. 1416 Evidence? April, pp. 14-16 April, pp. 19-23 Internet Telephony In Europe: No More Flying Are The RBOCs Making Their Move? May, Are The RBOCs Making Their Move? Under The Radar Screen, March, pp. p. 12 May, p. 12 32-33 BUSINES.S COMMUNICATIONS REVIEW DEC 2004 49 2004 BCR INDEX An Evolving Architecture For The High Availability In Routing, May, pp. 48-51 January, pp. 47-49 Management Of Digital Identity, March, Storage And Applications: Tales From The Instant Messaging: Time For IT To Pay pp. 42-48 Trenches, May, pp. 52-55 Attention, January, pp. 50-53 Will Web Services Mean The End Of Network Switching vs. Routing Redux (Part I), July, The Erlang G CRM/Contact Center Intelligence? April, pp. 10-12 pp. 18-19 Forecasting Technique, January, pp. 54-60 Spam Fighting Business Models—Who Wins, Economics Of QOS On WAN Access Lines, Shifting Responsibilities, January, p. 66 Who Loses, April, pp. 24-29 October, pp. 16-22 Futile Pursuit Of Simplicity? February, p. 2 New Tools For Web Services Management, Demands Shift For Next-Gen Switch/Routers, CIOs' Balancing Act, February, pp. 8-10 April, pp. 52-57 September, pp. 54-59 Are Smart Networks Dumb? February, pp. Optical Market: Headed For Consolidation? Next-Gen Switch/Router Design Issues, 14-15 April, pp. 58-60 October, pp. 44-50 Rethinking Network Security, February, pp. Is It Time To Make The Network Smarter? SSL VPNs—An Independent Taxonomy, 16-20 May, pp. 8-10 November, pp. 28-33 Extending The VOIP Network Boundary, Locking Down The Net, May, pp. 16-18 The NAT Traversal Problem, December February, pp. 22-25 High Availability In Routing, May, pp. 48-51 pp. 12-13 Small-Medium IP-PBXs Morph Into High End, February, pp. 26-39 The Public Internet: Good Enough? June, pp. ISPs (Internet Service Beyond The Wired Desktop Telephone, 14-16 Providers) February, pp. 41-44 Ethernet At The Multiservice Edge, June, pp. Extending The VOIP Network Boundary, IP-Telephony Applications: What’s All The 18-22 February, pp. 22-25 Fuss? February, pp. 46-51 A New View Of The Infrastructure, June, pp. Application Performance Measurement: The Power Protection—Pay A Little Now, Or A Lot 38-41 State Of The Art, February, pp. 57-63 Later, February, pp. 52-56 The Application Delivery System Market, July, Ready Or Not, Video Chat Is Here, March, Application Performance Measurement: pp. 10-12 pp. 14-16 The State Of The Art, February, pp. 57-63 Switching vs. Routing Redux (Part I), July, pp. Public ENUM—How Important Is It? March, Controlling Cellular Costs, February, p. 66 18-19 pp. 26-30 Don’t Let Your Network Sink An M&A, Portlet Standards Accelerate Web Portal Internet Telephony In Europe: No More Flying March, p. 12 Development, July, pp. 57-61 Under The Radar Screen, March, pp. Ready Or Not, Video Chat Is Here, March, Roaming Far And Wide With Mobile VPNs, 32-33 pp. 14-16 September, pp. 42-47 Broadband UNE Decision: Where’s The Planning Steps For Wireless LANs, March, Shifts In Spending—Consumer Market, Evidence? April, pp. 14-16 pp. 18-20 September, pp. 66-65 Spam Fighting Business Models—Who Wins, A Golden Moment For Enterprise Data Taxing VOIP: Consider The Alternative, Who Loses, April, pp. 24-29 Services Procurements, March, pp. 22-24 October, pp. 14-15 Is It Time To Make The Network Smarter? Public ENUM—How Important Is It? March, Economics Of QOS On WAN Access Lines, May, pp. 8-10 pp. 26-30 October, pp. 16-22 The Public Internet: Good Enough? June, Internet Telephony In Europe: No More Flying Demands Shift For Next-Gen Switch/ pp. 14-16 Under The Radar Screen, March, pp. Routers, September, pp. 54-59 A New View Of The Infrastructure, June, 32-33 Next-Gen Switch/Router Design Issues, pp. 38-41 Understanding Wi-Fi Performance, March, October, pp. 44-50 Carriers Extend And Expand Managed pp.34-37 Will MPLS Transform Optical Networking As Services, August, pp. 39-44 An Evolving Architecture For The We Know It? October, pp. 51-56 Roaming Far And Wide With Mobile VPNs, Management Of Digital Identity, March, Closed Architectures, Closed Systems And September, pp. 42-47 pp. 42-48 Closed Minds, October, pp. 57-61 Shifts In Spending—Consumer Market, Enterprise Digital Rights Management: Ready Real vs. Synthetic Measurements Of September, pp. 66-65 For Prime Time? March, pp. 52-55 Performance, November, pp. 8-12 Taxing VOIP: Consider The Alternative, Strategic Planning In Times Of Turmoil, RFID: Network Implications, November, pp. October, pp. 14-15 March, pp. 56-59 16-17 Real vs. Synthetic Measurements Of Traffic Shaping Doesn’t Have To Be A Zero- Enemy At The Gates: The Evolution Of Performance, November, pp. 8-12 Sum Game, March, p. 62 Network Security, December, pp. 14-18 Enemy At The Gates: The Evolution Of The Procrastination Penalty, March, pp. The NAT Traversal Problem, December Network Security, December, pp. 14-18 66-65 pp. 12-13 Procuring Managed IP-VPNs, December, Bandwidth Bag Of Tricks, April, pp. 17-18 The MPLS UNI And End-To-End QOS, pp. 24-26 Managing The Migration To IP-VPN Services, December, pp. 27-32 The MPLS UNI And End-To-End QOS, April, pp. 19-23 December, pp. 27-32 Wrestling XML Down To Size: Reducing The Spam Fighting Business Models—Who Wins, Burden On Networks And Servers, Management Issues/Trends Who Loses, April, pp. 24-29 December, pp. 35-38 A Sea Change In Network Technology Small IP-PBXs: Another Close Race, April, IP (Internet Protocol) Planning, January, pp. 10-11 pp. 36-51 Treating WLAN Users As Hostile, pp. 14-15 New Tools For Web Services Management, IP-Telephony Drives PBX Market Resurgence, January, pp. 18-24 Self-Configuring Networks, January, pp. April, pp. 52-57 Can IP-PBXs Go Open Source? February, 16-17 Locking Down The Net, May, pp. 16-18 p. 12 IP-Telephony Drives PBX Market Resurgence, Designing Converged Networks For January, pp. 18-24 Manageability, May, pp. 24-28 Are Smart Networks Dumb? February, pp. 14-15 Large IP-PBXs: A Well-matched Quartet, Building A Credible And Conservative ROI January, pp. 26-40 For VOIP, May, pp. 30-32 Bandwidth Bag Of Tricks, April, pp. 17-18 Managing The Migration To IP-VPN Services, Getting Voice On Your Wireless LAN, January, Open Source: A New IP-PBX Option, May, April, pp. 19-23 pp. 41-46 pp. 36-39 Locking Down The Net, May, pp. 16-18 IT Cost Cutting: Trends In The Trenches, The Future Of Presence, May, pp. 40-43 50 BUSINESS COMMUNICATIONS REVIEW / DEC 2(X)4 2004 BCR INDEX MPLS: Has It Achieved Critical Mass? May, Taking Control Of Your Airwaves, October, Spam Fighting Business Models—Who Wins, pp. 44-47 pp. 24-32 Who Loses, April, pp. 24-29 High Availability In Routing, May, pp. 48-51 Enterprises Are Drinking The SIP Kool-Aid— SIP State Of Affairs, April, pp. 30-35 Storage And Applications: Tales From The And Buying It, Too, October, pp. 35-38 Optical Market: Headed For Consolidation? Trenches, May, pp. 52-55 Messaging Compliance: Why It Matters, April, pp. 58-60 IP-Telephony—New Technology, Familiar October, pp. 39-43 Foundry Switch Slashes 10-Gig Price, April, Motivations, May, pp. 66-65 Demands Shift For Next-Gen Switch/Routers, p. 62 The Battle For The Enterprise Collaboration September, pp. 54-59 Are The RBOCs Making Their Move? May, Desktop, June, pp. 10-12 Next-Gen Switch/Router Design Issues, p. 12 The Public Internet: Good Enough? June, October, pp. 44-50 Open Source: A New IP-PBX Option, May, pp. 14-16 E-911:Costs, Benefits and Pitfalls, pp. 36-39 Ethernet At The Multiservice Edge, June, November, pp. 60-62 The Future Of Presence, May, pp. 40-43 pp. 18-22 The Balancing Act: Using Touch-tone And MPLS: Has It Achieved Critical Mass? May, Speech, November, pp. 58-59 pp. 44-47 Managing Enterprise VOIP: The Case For A Real vs. Synthetic Measurements Of Interactive IP Telephone Capabilities, May, New Standard, June, pp. 42-45 Performance, November, pp. 8-12 pp. 58-62 Best Practices In Managing Wireless MPLS Migration: A Customer Story, The Half-Full Cup, June, p. 2 Communications, June, pp. 46-48 November, pp. 14-15 Will SONET Changes Change The Future? Managing The Challenges Of Application RFID: Network Implications, November, pp. June, pp. 8-9 Services, June, pp. 50-55 16-17 The Battle For The Enterprise Collaboration Billing Accuracy: Still Miserable After All Negotiating Managed Network Contracts, Desktop, June, pp. 10-12 These Years, June, pp. 66-65 November, pp. 22-26 WiMax Hits The Road, June, pp. 30-37 Follow The Money, July, p. 4 SSL VPNs—An Independent Taxonomy, Next-Gen Firewalls: What To Expect, June, The Application Delivery System Market, July, November, pp. 28-33 pp. 56-61 pp. 10-12 Overcoming MPLS VPN Application The Application Delivery System Market, July, Cellphone Viruses: How Worried Should You Classification Challenges, November, pp. pp. 10-12 Be? July, p. 14 34-36 The Gloves Are Off In Plain Old LD Voice, Switching vs. Routing Redux (Part I), July, New Paradigms In Enterprise Video, July, pp. 24-26 pp. 18-19 November, pp. 38-41 What’s The Fate Of Frame? July, pp. 36-38 The Gloves Are Off In Plain Old LD Voice, Getting The IP-PBX To Work: Fire, Ready, Aim, Understanding Vendor Strategies For VOIP, July, pp. 24-26 November, pp. 42-45 August, pp. 28-32 Cost Control And Converged Networks, July, Layer 1 Switches Offer Resiliency, November, Carriers Extend And Expand Managed pp. 28-31 pp. 54-57 Services, August, pp. 39-44 Taming The TCO Of The Mobile Enterprise, Telecom Asia: Shape Of Tomorrow's Enabling Enterprise Wi-R, August, pp. 45-53 July, pp. 32-35 Telecom, November, p. 66 WLANs And Cellular Unite, September, pp. Time Accounting In The Contact Center, July, Enemy At The Gates: The Evolution Of 18-19 pp. 44-47 Network Security, December, pp. 14-18 VOIP Doesn’t Matter, September, pp. 30-33 You Can Do Something About The Growing The NAT Traversal Problem, December Benefits Of IP-Telephony Design: Survivable Universal Service Burden, July, pp. 48-53 pp. 12-13 Remotes, September, pp. 34-40 Local Realities Govern Global Telecom, July, Portable Security: Safeguarding PDAs And Roaming Far And Wide With Mobile VPNs, p. 66 Smartphones, December, pp. 19-23 September, pp. 42-47 Policy: With Or Without Acronym? August, Procuring Managed IP-VPNs, December, How To Negotiate An MPLS Contract, pp. 10-12 pp. 24-26 September, pp. 48-53 Switching vs. Routing Redux (Part II), August, Wrestling XML Down To Size: Reducing The Demands Shift For Next-Gen Switch/Routers, pp. 14-15 Burden On Networks And Servers, September, pp. 54-59 December, pp. 35-38 Shifts In Spending—Consumer Market, Open Voices: Linux And VoiceXML In The Call Client Convergence: Unifying Real-Time September, pp. 66-65 Center, August, pp. 16-22 Communications, December, pp. 39-42 The Murky World Of VOIP, October, pp. 10-11 IP Call Centers: More Practical Than You Ready! Getting the IP-PBX To Work: Plan, Today’s Hybrid IP-VPN Market, October, pp. Think, August, pp. 24-27 Then Assess, December, pp. 43-46 12-13 Managed Services: Lessons From The Field, Enterprises Are Drinking The SIP Kool- August, pp. 34-38 Market Trends Aid—And Buying It, Too, October, Enabling Enterprise Wi-Fi, August, pp. 45-53 Wireless LAN Market Magic, January, p. 12 pp. 35-38 In Search Of The Smartest Sentry, August, IP-Telephony Drives PBX Market Resurgence, Will MPLS Transform Optical Networking As pp. 54-59 January, pp. 18-24 We Know It? October, pp. 51-56 Innovation Diffusion, September, pp. 8-11 Can IP-PBXs Go Open Source? February, Don’t Gloat Over The Carriers’ Troubles, Preparing For Converged Mobile p. 12 October, p. 66 Communications, September, p. 12 Beyond The Wired Desktop Telephone, MPLS Migration: A Customer Story, In Search Of The VOIP Killer App, September, February, pp. 41-44 November, pp. 14-15 pp. 20-29 Application Performance Measurement: Negotiating Managed Network Contracts, VOIP Doesn’t Matter, September, pp. 30-33 The State Of The Art, February, pp. 57-63 November, pp. 22-26 Benefits Of IP-Telephony Design: Survivable Ready Or Not, Video Chat Is Here, March, SSL VPNs—An Independent Taxonomy, Remotes, September, pp. 34-40 pp. 14-16 November, pp. 28-33 Roaming Far And Wide With Mobile VPNs, A Golden Moment For Enterprise Data New Paradigms In Enterprise Video, September, pp. 42-47 Services Procurements, March, pp. 22-24 November, pp. 38-41 How To Negotiate An MPLS Contract, Gigabit Desktop Transition: Where Are We? WiMax: Broadband Wireless Access And September, pp. 48-53 March, pp. 38-41 Beyond, November, pp. 46-53 Demands Shift For Next-Gen Switch/Routers, Managing The Migration To IP-VPN Services, The Balancing Act: Using Touch-tone And September, pp. 54-59 April, pp. 19-23 Speech, November, pp. 58-59 BUSINESS COMMUNICATIONS REVIEW / DEC 2(X)4 51 1 2004 BCR INDEX ATM’s Last Carrier Gasp? December, pp. Network/Application Are Smart Networks Dumb? February, pp. 8-9 Performance 14-15 Portable Security: Safeguarding PDAs And Getting Voice On Your Wireless LAN, Extending The VOIP Network Boundary, Smartphones, December, pp. 19-23 January, pp. 41-46 February, pp. 22-25 Procuring Managed IP-VPNs, December, Application Performance Measurement: Application Performance Measurement: The pp. 24-26 The State Of The Art, February, pp. 57-63 State Of The Art, February, pp. 57-63 Client Convergence: Unifying Real-Time Understanding Wi-Fi Performance, March, Don’t Let Your Network Sink An M&A, Communications, December, pp. 39-42 pp.34-37 March, p. 12 Avaya Aims At Mid-Sized Contact Center, Traffic Shaping Doesn’t Have To Be A Zero- Understanding Wi-Fi Performance, March, December, p.60 Sum Game, March, p. 62 pp.34-37 Foundry Expands 10-Gig Offerings, Bandwidth Bag Of Tricks, April, pp. 17-18 Will Web Services Mean The End Of Network December, p. 61 New Tools For Web Services Management, Intelligence? April, pp. 10-12 Messaging April, pp. 52-57 Bandwidth Bag Of Tricks, April, pp. 17-18 Is It Time To Make The Network Smarter? Managing The Migration To IP-VPN Services, Instant Messaging: Time For IT To Pay May, pp. 8-10 April, pp. 19-23 Attention, January, pp. 50-53 Designing Converged Networks For Is It Time To Make The Network Smarter? Ready Or Not, Video Chat Is Here, March, Manageability, May, pp. 24-28 May, pp. 8-10 pp. 14-16 High Availability In Routing, May, pp. 48-51 Designing Converged Networks For Time To Pony Up For Email? April, p. 4 Storage And Applications: Tales From The Manageability, May, pp. 24-28 Spam Fighting Business Models—^Who Wins, Trenches, May, pp. 52-55 High Availability In Routing, May, pp. 48-51 Who Loses, April, pp. 24-29 The Public Internet: Good Enough? June, pp. Storage And Applications: Tales From The What Are These People Thinking? April, pp. 14-16 Trenches, May, pp. 52-55 66-65 Managing The Challenges Of Application Will SONET Changes Change The Future? Spam—Help Is On The Way, May, p. 2 Services, June, pp. 50-55 June, pp. 8-9 The Future Of Presence, May, pp. 40-43 The Application Delivery System Market, July, The Public Internet: Good Enough? June, The Battle For The Enterprise Collaboration pp. 10-12 pp. 14-16 Desktop, June, pp. 10-12 Visual Networks Moving Up To Higher Layers, Ethernet At The Multiservice Edge, June, Preparing For Converged Mobile July, p. 63 pp. 18-22 Communications, September, p. 12 Roaming Far And Wide With Mobile VPNs, A New View Of The Infrastructure, June, In Search Of The VOIP Killer App, September, September, pp. 42-47 pp. 38-41 pp. 20-29 Economics Of QOS On WAN Access Lines, Siemens Targets Centralized VOIP, June, Enterprises Are Drinking The SIP Kool-Aid— October, pp. 16-22 pp. 62-63 And Buying It, Too, October, pp. 35-38 Real vs. Synthetic Measurements Of EADS Telecom Debuts Newest Converged Messaging Compliance: Why It Matters, Performance, November, pp. 8-12 Platform, June, p. 63 October, pp. 39-43 Wrestling XML Down To Size: Reducing The The Application Delivery System Market, July, Client Convergence: Unifying Real-Time Burden On Networks And Servers, pp. 10-12 Communications, December, pp. 39-42 December, pp. 35-38 Switching vs. Routing Redux (Part I), July, MPLS (Multiprotocol Label Ready! Getting the IP-PBX To Work: Plan, pp. 18-19 Switching) Then Assess, December, pp. 43-46 Switching vs. Routing Redux (Part II), August, Managing The Migration To IP-VPN Services, pp. 14-15 April, pp. 19-23 Network Architect/Passmore Enabling Enterprise Wi-Fi, August, pp. 45-53 Are The RBOCs Making Their Move? May, Treating WLAN Users As Hostile, January, In Search Of The VOIP Killer App, September, p. 12 pp. 14-15 pp. 20-29 MPLS: Has It Achieved Critical Mass? May, Are Smart Networks Dumb? February, pp. Benefits Of IP-Telephony Design: Survivable pp. 44-47 14-15 Remotes, September, pp. 34-40 What’s The Fate Of Frame? July, pp. 36-38 Ready Or Not, Video Chat Is Here, March, Roaming Far And Wide With Mobile VPNs, Switching vs. Routing Redux (Part II), August, pp. 14-16 September, pp. 42-47 pp. 14-15 Bandwidth Bag Of Tricks, April, pp. 17-18 Demands Shift For Next-Gen Switch/Routers. Managed Services: Lessons From The Field, Locking Down The Net, May, pp. 16-18 September, pp. 54-59 August, pp. 34-38 The Public Internet: Good Enough? June, pp. Next-Gen Switch/Router Design Issues, How To Negotiate An MPLS Contract, 14-16 October, pp. 44-50 September, pp. 48-53 Switching vs. Routing Redux (Part I), July, pp. Will MPLS Transform Optical Networking As Today’s Hybrid IP-VPN Market, October, pp. 18-19 We Know It? October, pp. 51-56 12-13 Switching vs. Routing Redux (Part II), August, Closed Architectures, Closed Systems And Will MPLS Transform Optical Networking As pp. 14-15 Closed Minds, October, pp. 57-61 We Know It? October, pp. 51-56 VOIP Regulation For Dummies, September, Real vs. Synthetic Measurements Of MPLS Migration: A Customer Story, pp. 14-16 Performance, November, pp. 8-12 November, pp. 14-15 Taxing VOIP: Consider The Alternative, MPLS Migration: A Customer Story, Negotiating Managed Network Contracts, October, pp. 14-15 November, pp. 14-15 November, pp. 22-26 RFID: Network Implications, November, RFID: Network Implications, November, Overcoming MPLS VPN Application pp. 16-17 pp. 16-17 Classification Challenges, November, The NAT Traversal Problem, December SSL VPNs—An Independent Taxonomy, pp. 34-36 pp. 12-13 November, pp. 28-33 ATM’s Last Carrier Gasp? December, pp. Layer 1 Switches Offer Resiliency, November, 8-9 Network Architecture/Design pp. 54-57 The MPLS UNI And End-To-End QOS, Self-Configuring Networks, January, pp. The MPLS UNI And End-To-End QOS, December, pp. 27-32 16-17 December, pp. 27-32 52 BUSINESS COMMUNICATIONS REVIEW / DEC 2004 2004 BCR INDEX Network Crossroads/Nolle Negotiating Managed Network Contracts, Small-Medium IP-PBXs Morph Into High End, CIOs’ Balancing Act, February, pp. 8-10 November, pp. 22-26 February, pp. 26-39 Will Web Services Mean The End Of Network Getting The IP-PBX To Work: Rre, Ready, Aim, Beyond The Wired Desktop Telephone, Intelligence? April, pp. 10-12 November, pp. 42-45 February, pp. 41-44 Will SONET Changes Change The Future? Ready! Getting the IP-PBX To Work: Plan, IP-Telephony Applications: What’s All The June, pp. 8-9 Then Assess, December, pp. 43-46 Fuss? February, pp. 46-51 Is Telecom Competition Dead? August, Networking Intelligence/ Power Protection—Pay A Little Now, Or A Lot pp. 8-9 Finneran Later, February, pp. 52-56 The Murky World Of VOIP, October, pp. 10-11 NEC Introduces New Platform Offerings, Self-Configuring Networks, January, ATM’s Last Carrier Gasp? December, pp. March, pp. 60-61 pp. 16-17 8-9 SIP State Of Affairs, April, pp. 30-35 Planning Steps For Wireless LANs, March, Small IP-PBXs: Another Close Race, April, Network Forecasts/Sevcik pp. 18-20 pp. 36-51 A Sea Change In Network Technology The End Of Spectrum Scarcity? May, pp. Building A Credible And Conservative ROI For Planning, January, pp. 10-11 20-22 VOIP, May, pp. 30-32 Wireless Data Comes Of Age, March, pp. A New Era In Telecom Regulation, July, pp. Open Source: A New IP-PBX Option, May, pp. 8-10 20-23 36-39 Is It Time To Make The Network Smarter? WLANs And Cellular Unite, September, pp. The Future Of Presence, May, pp. 40-43 May, pp. 8-10 18-19 Interactive IP Telephone Capabilities, May, The Application Delivery System Market, July, Telecom In Developing Nations, November, pp. 58-62 pp. 10-12 pp. 18-20 IP-Telephony—New Technology, Familiar Innovation Diffusion, September, pp. 8-11 Open Source Motivations, May, pp. 66-65 Real vs. Synthetic Measurements Of Performance, November, pp. 8-12 Can IP-PBXs Go Open Source? February, The Battle For The Enterprise Collaboration p. 12 Desktop, June, pp. 10-12 Network Management Open Source; A New IP-PBX Option, May, Managing Enterprise VOIP: The Case For A A Sea Change In Network Technology pp. 36-39 New Standard, June, pp. 42-45 Planning, January, pp. 10-11 Open Voices: Linux And VoiceXML In The Call Siemens Targets Centralized VOIP, June, Large IP-PBXs: A Well-matched Quartet, Center, August 2004, pp. 16-22 pp. 62-63 January, pp. 26-40 EADS Telecom Debuts Newest Converged Optical Networking Small-Medium IP-PBXs Morph Into High End, Platform, June, p. 63 February, pp. 26-39 Optical Market: Headed For Consolidation? Open Voices; Linux And VoiceXML In The Call Application Performance Measurement; The April, pp. 58-60 Center, August, pp. 16-22 State Of The Art, February, pp. 57-63 Will SONET Changes Change The Future? IP Call Centers; More Practical Than You An Evolving Architecture For The Manage June, pp. 8-9 Think, August, pp. 24-27 ment Of Digital Identity, March, pp. 42-48 Is Rber To The Home Affordable? June, Understanding Vendor Strategies For VOIP, Enterprise Digital Rights Management: Ready pp. 24-28 August, pp. 28-32 For Prime Time? March, pp. 52-55 Metro Ethernet Offers Opex Gains, July, WLANs And Cellular Unite, September, pp. Spam Fighting Business Models—Who Wins, pp. 40-43 18-19 Who Loses, April, pp. 24-29 Metro Ethernet Provides 911 For Bandwidth, In Search Of The VOIP Killer App, September, Small IP-PBXs; Another Close Race, April, August, pp. 60-62 pp. 20-29 pp. 36-51 Will MPLS Transform Optical Networking As VOIP Doesn’t Matter, September, pp. 30-33 We Know It? October, pp. 51-56 New Tools For Web Services Management, Benefits Of IP-Telephony Design: Survivable April, pp. 52-57 Outsourcing Remotes, September, pp. 34-40 Admission Control For Mission-Critical Nets, Strategic Planning In Times Of Turmoil, Enterprises Are Drinking The SIP Kool-Aid— May, p. 4 March, pp. 56-59 And Buying It, Too, October, pp. 35-38 Designing Converged Networks For Manage Don't Outsource—Virtualize, May, p. 56 Nortel Enhances Enterprise Portfolio, ability. May, pp. 24-28 October, pp. 62-63 Managed Services: Lessons From The Reid, Managing Enterprise VOIP: The Case For A August, pp. 34-38 New Paradigms In Enterprise Video, New Standard, June, pp. 42-45 November, pp. 38-41 Carriers Extend And Expand Managed Best Practices In Managing Wireless Services, August, pp. 39-44 Getting The IP-PBX To Work; Fire, Ready, Aim, Communications, June, pp. 46-48 Negotiating Managed Network Contracts, November, pp. 42-45 Managing The Challenges Of Application November, pp. 22-26 Client Convergence: Unifying Real-Time Services, June, pp. 50-55 Communications, December, pp. 39-42 Visual Networks Moving Up To Higher Layers, PBXs Ready! Getting the IP-PBX To Work; Plan, July, p. 63 IP-Telephony Drives PBX Market Resurgence, Then Assess, December, pp. 43-46 Policy: With Or Without Acronym? August, January, pp. 18-24 Avaya Aims At Mid-Sized Contact Center, pp. 10-12 Large IP-PBXs: A Well-matched Quartet, December, p.60 Managed Services: Lessons From The Field, January, pp. 26-40 August, pp. 34-38 Siemens’ Upgraded HiPath 4000, January, Private Lines Carriers Extend And Expand Managed pp. 62-63 A Golden Moment For Enterprise Data Services, August, pp. 39-44 Avaya Releases Communication Manager Services Procurements, March, pp. 22-24 Enabling Enterprise Wi-Fi, August, pp. 45-53 2.0, January, p. 63 The Procrastination Penalty, March, pp. In Search Of The VOIP Killer App, September, Can IP-PBXs Go Open Source? February, 66-65 pp. 20-29 p. 12 Today’s Hybrid IP-VPN Market, October, pp. Real vs. Synthetic Measurements Of Extending The VOIP Network Boundary, 12-13 Performance, November, pp. 8-12 February, pp. 22-25 BUSINESS COMMUNICATIONS REVIEW / DEC 2004 53 2004 BCR INDEX Product Comparisons Are Smart Networks Dumb'!’ February, A New Era In Telecom Regulation, July, pp. IP-Telephony Drives PBX Market Resurgence, pp. 14-15 20-23 January, pp. 18-24 Extending The VOIP Network Boundary, You Can Do Something About The Growing Large IP-PBXs: A Well-matched Quartet, February, pp. 22-25 Universal Service Burden, July, pp. 48-53 January, pp. 26-40 Beyond The Wired Desktop Telephone, Broadband UNEs: Was There Ever A Fair Small-Medium IP-PBXs Morph Into High End, February, pp. 41-44 Regulatory Solution, Anyway? July, pp. February, pp. 26-39 Public ENUM—How Important Is It? March, 54-56 Application Performance Measurement: The pp. 26-30 Is Telecom Competition Dead? August, State Of The Art, February, pp. 57-63 An Evolving Architecture For The pp. 8-9 Spam Fighting Business Models—Who Wins, Management Of Digital Identity, March, pp. Lies, Phones And UNE-P, August, pp. 66-65 Who Loses, April, pp. 24-29 42-48 VOIP Regulation For Dummies, September, Small IP-PBXs: Another Close Race, April, pp. Enterprise Digital Rights Management: Ready pp. 14-16 36-51 For Prime Time? March, pp. 52-55 Taxing VOIP: Consider The Alternative, Interactive IP Telephone Capabilities, May, Proprietary SIP, April, p. 2 October, pp. 14-15 pp. 58-62 SIP State Of Affairs, April, pp. 30-35 Messaging Compliance: Why It Matters, The Battle For The Enterprise Collaboration Small IP-PBXs: Another Close Race, April, pp. October, pp. 39-43 Desktop, June, pp. 10-12 36-51 Closed Architectures, Closed Systems And Next-Gen Firewalls: What To Expect, June, New Tools For Web Services Management, Closed Minds, October, pp. 57-61 pp. 56-61 April, pp. 52-57 E-911:Costs, Benefits and Pitfalls, In Search Of The Smartest Sentry, August, The Future Of Presence, May, pp. 40-43 November, pp. 60-62 pp. 54-59 MPLS: Has It Achieved Critical Mass? May, Telecom In Developing Nations, November, In Search Of The VOIP Killer App, September, pp. 44-47 pp. 18-20 pp. 20-29 High Availability In Routing, May, pp. 48-51 Telecom Asia: Shape Of Tomorrow’s Benefits Of IP-Telephony Design: Survivable Storage And Applications: Tales From The Telecom, November, p. 66 Remotes, September, pp. 34-40 Trenches, May, pp. 52-55 Taking Control Of Your Airwaves, October, pp. QOS (Quality of Service) Interactive IP Telephone Capabilities, May, 24-32 Large IP-PBXs: A Well-matched Quartet, pp. 58-62 SSL VPNs—An Independent Taxonomy, January, pp. 26-40 Ethernet At The Multiservice Edge, June, pp. November, pp. 28-33 Small-Medium IP-PBXs Morph Into High End, 18-22 Product Review WiMax Hits The Road, June, pp. 30-37 February, pp. 26-39 Beyond The Wired Desktop Telephone, Siemens’ Upgraded HiPath 4000, January, Managing Enterprise VOIP: The Case For A February, pp. 41-44 pp. 62-63 New Standard, June, pp. 42-45 Application Performance Measurement: The Avaya Releases Communication Manager Open Voices: Linux And VoiceXML In The Call State Of The Art, February, pp. 57-63 2.0, January, p. 63 Center, August, pp. 16-22 Understanding Wi-Fi Performance, March, Extreme Networks’ Gigabit Edge Switch, Enterprises Are Drinking The SIP Kool-Aid— February, p. 64 And Buying It, Too, October, pp. 35-38 pp.34-37 NEC Introduces New Platform Offerings, Will MPLS Transform Optical Networking As Traffic Shaping Doesn’t Have To Be A Zero- March, pp. 60-61 We Know It? October, pp. 51-56 Sum Game, March, p. 62 Foundry Switch Slashes 10-Gig Price, April, Closed Architectures, Closed Systems And Bandwidth Bag Of Tricks, April, pp. 17-18 p. 62 Closed Minds, October, pp. 57-61 Managing The Migration To IP-VPN Services, Interactive IP Telephone Capabilities, May, SSL VPNs—An Independent Taxonomy, April, pp. 19-23 pp. 58-62 November, pp. 28-33 Small IP-PBXs: Another Close Race, April, Siemens Targets Centralized VOIP, June, pp. WiMax: Broadband Wireless Access And pp. 36-51 62-63 Beyond, November, pp. 46-53 Is It Time To Make The Network Smarter? EADS Telecom Debuts Newest Converged The NAT Traversal Problem, December May, pp. 8-10 Platform, June, p. 63 The Public Internet: Good Enough? June, pp. pp. 12-13 Juniper Targets "Customer Edge” With New 14-16 The MPLS UNI And End-To-End QOS, Routers, July, p. 62 The Application Delivery System Market, July, December, pp. 27-32 Visual Networks Moving Up To Higher Layers, pp. 10-12 Wrestling XML Down To Size: Reducing The July, p. 63 QOS—And Economics, October, p. 4 Burden On Networks And Servers, Motorola, Proxim, Avaya Team For Mobility, December, pp. 35-38 Economics Of QOS On WAN Access Lines, September, pp. 60-61 October, pp. 16-22 Nortel Enhances Enterprise Portfolio, Public Interest Real vs. Synthetic Measurements Of October, pp. 62-63 Public ENUM—How Important Is It? March, Performance, November, pp. 8-12 Avaya Aims At Mid-Sized Contact Center, pp. 26-30 The MPLS UNI And End-To-End QOS, December, p.60 Internet Telephony In Europe: No More Rying December, pp. 27-32 Foundry Expands 10-Gig Offerings, Under The Radar Screen, March, pp. 32-33 Wrestling XML Down To Size: Reducing The December, p. 61 Broadband UNE Decision: Where’s The Burden On Networks And Servers, 3Com Debuts Convergence App Suite, Evidence? April, pp. 14-16 December, pp. 35-38 December, p. 62 Spam Fighting Business Models—Who Wins, Regulation/Public Policy Protocols Who Loses, April, pp. 24-29 Siemens’ Upgraded HiPath 4000, January, What Are These People Thinking? April, pp. Never Throw Anything Away, February, p. 4 pp. 62-63 66-65 Internet Telephony In Europe: No More Rying Avaya Releases Communication Manager The End Of Spectrum Scarcity? May, pp. Under The Radar Screen, March, pp. 2.0, January, p. 63 20-22 32-33 Can IP-PBXs Go Open Source? February, Is Fiber To The Home Affordable? June, pp. Broadband UNE Decision: Where’s The p. 12 24-28 Evidence? April, pp. 14-16 54 BUSINESS COMMUNICATIONS REVIEW / DEC 2004 2004 BCR INDEX Spam Fighting Business Models—Who Wins, SSL VPNs—An Independent Taxonomy, January, pp. 26-40 Who Loses, April, pp. 24-29 November, pp. 28-33 Instant Messaging; Time For IT To Pay What Are These People Thinking? April, pp. WiMax; Broadband Wireless Access And Attention, January, pp. 50-53 66-65 Beyond, November, pp. 46-53 Are Smart Networks Dumb? February, The End Of Spectrum Scarcity? May, pp. The NAT Traversal Problem, December pp. 14-15 20-22 pp. 12-13 Rethinking Network Security, February, pp. Is Fiber To The Home Affordable? June, pp. Portable Security; Safeguarding PDAs And 16-20 24-28 Smartphones, December, pp. 19-23 Extending The VOIP Network Boundary, Universal Service For The Next Century, Procuring Managed IP-VPNs, December, February, pp. 22-25 July, p. 6A New Era In Telecom Regulation, pp. 24-26 Small-Medium IP-PBXs Morph Into High End, July, pp. 20-23 The MPLS UNI And End-To-End QOS, February, pp. 26-39 You Can Do Something About The Growing December, pp. 27-32 Ready Or Not, Video Chat Is Here, March, Universal Service Burden, July, pp. 48-53 Avaya Aims At Mid-Sized Contact Center, pp. 14-16 Broadband UNEs: Was There Ever A Fair December, p.60 Planning Steps For Wireless LANs, March Regulatory Solution, Anyway? July, pp. Resiliency/Survivability 2004,pp. 18-20 54-56 An Evolving Architecture For The Regulatory Reform, Again, August, p. 4 Large IP-PBXs; A Well-matched Quartet, Management Of Digital Identity, March, Is Telecom Competition Dead? August, January, pp. 26-40 pp. 42-48 pp. 8-9 Siemens’ Upgraded HiPath 4000, January, Enterprise Digital Rights Management; Lies, Phones And UNE-P, August, pp. 66-65 pp. 62-63 Ready For Prime Time? March, pp. 52-55 VOIP Regulation For Dummies, September, Avaya Releases Communication Manager Spam Fighting Business Models—Who pp. 14-16 2.0, January, p. 63 Wins, Who Loses, April, pp. 24-29 The Murky World Of VOIP, October, pp. 10-11 Rethinking Network Security, February, pp. Small IP-PBXs; Another Close Race, April, Taxing VOIP; Consider The Alternative, 16-20 pp. 36-51 October, pp. 14-15 Small-Medium IP-PBXs Morph Into High End, Locking Down The Net, May, pp. 16-18 Messaging Compliance; Why It Matters, February, pp. 26-39 MPLS; Has It Achieved Critical Mass? May, October, pp. 39-43 Power Protection—Pay A Little Now, Or A Lot pp. 44-47 E-911;Costs, Benefits and Pitfalls, Later, February, pp. 52-56 Next-Gen Rrewalls; What To Expect, June, November, pp. 60-62 Small IP-PBXs; Another Close Race, April, pp. 56-61 ATM’s Last Carrier Gasp? December, pp. pp. 36-51 Cellphone Viruses; How Worried Should You 8-9 High Availability In Routing, May, pp. 48-51 Be? July, p. 14 Will SONET Changes Change The Future? The Case For Automation In Security, July, Remote Access June, pp. 8-9 p. 64 Application Performance Measurement; The Siemens Targets Centralized VOIP, June, Enabling Enterprise Wi-R, August, pp. 45-53 State Of The Art, February, pp. 57-63 pp. 62-63 In Search Of The Smartest Sentry, August, Wireless Data Comes Of Age, March, Benefits Of IP-Telephony Design; Survivable pp. 54-59 pp. 8-10 Remotes, September, pp. 34-40 Taking Control Of Your Airwaves, October, pp. A Golden Moment For Enterprise Data Nortel Enhances Enterprise Portfolio, 24-32 Services Procurements, March, pp. 22-24 October, pp. 62-63 SSL VPNs—An Independent Taxonomy, Broadband UNE Decision; Where's The Layer 1 Switches Offer Resiliency, November, November, pp. 28-33 Evidence? April, pp. 14-16 pp. 54-57 Enemy At The Gates; The Evolution Of Bandwidth Bag Of Tricks, April, pp. 17-18 Routers/Routing Technology Network Security, December, pp. 14-18 Managing The Migration To IP-VPN Services, The NAT Traversal Problem, December Are Smart Networks Dumb? February, pp. April, pp. 19-23 pp. 12-13 14-15 MPLS; Has It Achieved Critical Mass? May, Portable Security; Safeguarding PDAs And High Availability In Routing, May, pp. 48-51 pp. 44-47 Smartphones, December, pp. 19-23 Ethernet At The Multiservice Edge, June, The Public Internet; Good Enough? June, pp. 18-22 Standards pp. 14-16 Switching vs. Routing Redux (Part I), July, Instant Messaging; Time For IT To Pay Is Fiber To The Home Affordable? June, pp. pp. 18-19 Attention, January, pp. 50-53 24-28 Juniper Targets “Customer Edge” With New Siemens’ Upgraded HiPath 4000, January, WiMax Hits The Road, June, pp. 30-37 Routers, July, p. 62 pp. 62-63 What’s The Fate Of Frame? July, pp. 36-38 Switching vs. Routing Redux (Part II), August, Avaya Releases Communication Manager Juniper Targets "Customer Edge” With New pp. 14-15 2.0, January, p. 63 Routers, July, p. 62 Demands Shift For Next-Gen Switch/Routers, Can IP-PBXs Go Open Source? February, Switching vs. Routing Redux (Part II), August, September, pp. 54-59 p. 12 pp. 14-15 Next-Gen Switch/Router Design Issues, Are Smart Networks Dumb? February, pp. Metro Ethernet Provides 911 For Bandwidth, October, pp. 44-50 14-15 August, pp. 60-62 The NAT Traversal Problem, December Rethinking Network Security, February, pp. Roaming Far And Wide With Mobile VPNs, pp. 12-13 16-20 September, pp. 42-47 The MPLS UNI And End-To-End QOS, Extending The VOIP Network Boundary, How To Negotiate An MPLS Contract, December, pp. 27-32 February, pp. 22-25 September, pp. 48-53 Foundry Expands 10-Gig Offerings, Beyond The Wired Desktop Telephone, Today’s Hybrid IP-VPN Market, October, pp. December, p. 61 February, pp. 41-44 12-13 Economics Of QOS On WAN Access Lines, Security Public ENUM—How Important Is It? March, pp. 26-30 October, pp. 16-22 Treating WLAN Users As Hostile, January, An Evolving Architecture For The MPLS Migration; A Customer Story, pp. 14-15 Management Of Digital Identity, March, pp. November, pp. 14-15 Large IP-PBXs; A Well-matched Quartet, 42-48 BUSINESS COMMUNICATIONS REVIEW / DEC :(K)4 55 2004 BCR INDEX SIP state Of Affairs, April, pp. 30-35 Demands Shift For Next-Gen Switch/Routers, Client Convergence: Unifying Real-Time Small IP-PBXs: Another Close Race, April, September, pp. 54-59 Communications, December, pp. 39-42 pp. 36-51 Next-Gen Switch/Router Design Issues, Voice-Data Convergence New Tools For Web Services Management, October, pp. 44-50 New Year, New Beginnings, January, p. 2 April, pp. 52-57 Layer 1 Switches Offer Resiliency, November, VOIP: This Year’s Model, January, p. 4 The Future Of Presence, May, pp. 40-43 pp. 54-57 IP-Telephony Drives PBX Market Resurgence, MPLS: Has It Achieved Critical Mass? May, Telephone Sets January, pp. 18-24 pp. 44-47 High Availability In Routing, May, pp. 48-51 IP-Telephony Drives PBX Market Resurgence, Large IP-PBXs: A Well-matched Quartet, Storage And Applications: Tales From The January, pp. 18-24 January, pp. 26-40 Trenches, May, pp. 52-55 Large IP-PBXs: A Well-matched Quartet, Getting Voice On Your Wireless LAN, January, Interactive IP Telephone Capabilities, May, January, pp. 26-40 pp. 41-46 pp. 58-62 Siemens’ Upgraded HiPath 4000, January, Siemens’ Upgraded HiPath 4000, January, Will SONET Changes Change The Future? pp. 62-63 pp. 62-63 June, pp. 8-9 Avaya Releases Communication Manager Avaya Releases Communication Manager Ethernet At The Multiservice Edge, June, 2.0, January, p. 63 2.0, January, p. 63 pp. 18-22 Can IP-PBXs Go Open Source? February, Can IP-PBXs Go Open Source? February, WiMax Hits The Road, June, pp. 30-37 p. 12 p. 12 Managing Enterprise VOIP: The Case For A Small-Medium IP-PBXs Morph Into High End, Extending The VOIP Network Boundary, New Standard, June, pp. 42-45 February, pp. 26-39 February, pp. 22-25 Metro Ethernet Offers Opex Gains, July, pp. Beyond The Wired Desktop Telephone, Small-Medium IP-PBXs Morph Into High End, 40-43 February, pp. 41-44 February, pp. 26-39 Portlet Standards Accelerate Web Portal NEC Introduces New Platform Offerings, Beyond The Wired Desktop Telephone, Development, July, pp. 57-61 March, pp. 60-61 February, pp. 41-44 Open Voices: Linux And VoiceXML In The Call SIP State Of Affairs, April, pp. 30-35 IP-Telephony Applications: What’s All The Center, August, pp. 16-22 Small IP-PBXs: Another Close Race, April, Fuss? February, pp. 46-51 Enterprises Are Drinking The SIP Kool-Aid— pp. 36-51 Power Protection—Pay A Little Now, Or A Lot And Buying It, Too, October, pp. 35-38 Interactive IP Telephone Capabilities, May, Later, February, pp. 52-56 Will MPLS Transform Optical Networking As pp. 58-62 Public ENUM—How Important Is It? March, We Know It? October, pp. 51-56 IP-Telephony—New Technology, Familiar pp. 26-30 Closed Architectures, Closed Systems And Motivations, May, pp. 66-65 Internet Telephony In Europe: No More Flying Closed Minds, October, pp. 57-61 Best Practices In Managing Wireless Under The Radar Screen, March, pp. Communications, June, pp. 46-48 32-33 SSL VPNs—An Independent Taxonomy, November, pp. 28-33 Siemens Targets Centralized VOIP, June, NEC Introduces New Platform Offerings, pp. 62-63 March, pp. 60-61 WiMax: Broadband Wireless Access And EADS Telecom Debuts Newest Converged Managing The Migration To IP-VPN Services, Beyond, November, pp. 46-53 Platform, June, p. 63 April, pp. 19-23 The NAT Traversal Problem, December Cellphone Viruses: How Worried Should You SIP State Of Affairs, April, pp. 30-35 pp. 12-13 Be? July, p. 14 Small IP-PBXs: Another Close Race, April, The MPLS UNI And End-To-End QOS, WLANs And Cellular Unite, September, pp. 36-51 December, pp. 27-32 pp. 18-19 What Are These People Thinking? April, Wrestling XML Down To Size: Reducing The In Search Of The VOIP Killer App, September pp. 66-65 Burden On Networks And Servers, pp. 20-29 Are The RBOCs Making Their Move? May, December, pp. 35-38 Enterprises Are Drinking The SIP Kool-Aid— p. 12 Storage Networking And Buying It, Too, October, pp. 35-38 Designing Converged Networks For Storage And Applications: Tales From The Nortel Enhances Enterprise Portfolio, Manageability, May, pp. 24-28 Trenches, May, pp. 52-55 October, pp. 62-63 Building A Credible And Conservative ROI For Demands Shift For Next-Gen Switch/Routers, Getting The IP-PBX To Work: Rre, Ready, Aim, VOIP, May, pp. 30-32 September, pp. 54-59 November, pp. 42-45 Open Source: A New IP-PBX Option, May, pp. 36-39 Next-Gen Switch/Router Design Issues, “Transforming Telephony”— October, pp. 44-50 Supplement To October BCR The Future Of Presence, May, pp. 40-43 MPLS: Has It Achieved Critical Mass? May, Switches/Switching Technology Architectures For Convergence, pp. 4-8 pp. 44-47 Getting Voice On Your Wireless LAN, January, A Roadmap To Convergence, pp. 9-14 Interactive IP Telephone Capabilities, May, pp. 41-46 The Payoff: Killer Applications, pp. 15-18 pp. 58-62 Extreme Networks’ Gigabit Edge Switch, Making The Business Case For IP-Telephony, IP-Telephony—New Technology, Familiar February, p. 64 pp. 19-22 Motivations, May, pp. 66-65 Planning Steps For Wireless LANs, March, Video The Battle For The Enterprise Collaboration pp. 18-20 Desktop, June, pp. 10-12 Gigabit Desktop Transition: Where Are We? Ready Or Not, Video Chat Is Here, March, Ethernet At The Multiservice Edge, June, pp. March, pp. 38-41 pp. 14-16 18-22 Foundry Switch Slashes lO-Gig Price, April, The Battle For The Enterprise Collaboration Managing Enterprise VOIP: The Case For A p. 62 Desktop, June, pp. 10-12 New Standard, June, pp. 42-45 Ethernet At The Multiservice Edge, June, In Search Of The VOIP Killer App, September, Best Practices In Managing Wireless pp. 18-22 pp. 20-29 Communications, June, pp. 46-48 Switching vs. Routing Redux (Part I), July, Videoconferencing Over IP—^The Switch Is Siemens Targets Centialized VOIP, June, pp. 18-19 On, September, p. 62 pp. 62-63 Switching vs. Routing Redux (Part II), August, New Paradigms In Enterprise Video, EADS Telecom Debuts Newest Converged pp. 14-15 November, pp. 38-41 Platform, June, p. 63 56 BUSINESS COMMUNICATIONS REVIEW / DEC 2004

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BCR INDEX Index Of Contents—2004 ATM (Asynchronous Transfer Service Providers Increase Router Sales, A Golden Moment For Enterprise Data Mode) January, p. 8 Services Procurements, March, pp. 22-24 The Procrastination Penalty, March, pp. Gigabit Over Copper Surges, January, p. 8 Public ENUM—How Important Is It? March, 66-65 Enterprise VOIP Line Market Share, January, pp. 26-30 Are The RBOCs Making Their Move? May, p. 8 Internet Telephony In Europe: No More Rying p. 12 802.llg Drives Growth, April, p. 8 Under The Radar Screen, March, pp. What’s The Fate Of Frame? July, pp. 36-38 Strong Grovrth In Server Load Balancing, 32-33 Today's Hybrid IP-VPN Market, October, pp. April, p. 8 Strategic Planning In Times Of Turmoil, 12-13 lO-Gigabit Ethernet Prices Plummet, April, March, pp. 56-59 ATM’s Last Carrier Gasp? December, p.8 The Procrastination Penalty, March, pp. pp. 8-9 IP Telephone Market Share, April, p. 8 66-65 Broadband Subscribership Grows, July, p. 16 Will Web Services Mean The End Of Network BCR Test Wireless LAN Grows Through Broadband, Intelligence? April, pp. 10-12 Large IP-PBXs: A Well-matched Quartet, July, p. 16 Broadband UNE Decision: Where’s The January, pp. 26-40 DSL CPE Prices Stabilize With More Evidence? April, pp. 14-16 Small-Medium IP-PBXs Morph Into High End. Functions, July, p. 16 Managing The Migration To IP-VPN Services, February, pp. 26-39 Cable CPE Grows With Voice, July, p. 16 April, pp. 19-23 Small IP-PBXs: Another Close Race, April, IP-Telephony Drives Growth In Several Spam Fighting Business Models—Who Wins, pp. 36-51 Segments, October, p. 8 Who Loses, April, pp. 24-29 In Search Of The Smartest Sentry, August, Switch/Server/Appliances Gain Share in What Are These People Thinking? April, pp. pp. 54-59 WLAN Market, October, p. 8 66-65 In Search Of The VOIP Killer App, September, Modular SAN Switch Vendor Share, October, Is It Time To Make The Network Smarter? pp. 20-29 p. 8 May, pp. 8-10 Taking Control Of Your Airwaves, October, Optical Transport Revenue, October, p. 8 Are The RBOCs Making Their Move? May, pp. 24-32 p. 12 Cable Modems MPLS: Has It Achieved Critical Mass? May, Billing/Call Accounting Wireless Data Comes Of Age, March, pp. 44-47 IT Cost Cutting: Trends In The Trenches, pp. 8-10 Will SONET Changes Change The Future? January, pp. 47-49 Broadband UNE Decision: Where’s The June, pp. 8-9 Controlling Cellular Costs, February, p. 66 Evidence? April, pp. 14-16 Ethernet At The Multiservice Edge, June, pp. Best Practices In Managing Wireless Broadband UNEs: Was There Ever A Fair 18-22 Communications, June, pp. 46-48 Regulatory Solution, Anyway? July, Is Fiber To The Home Affordable? June, pp. Billing Accuracy: Still Miserable After All pp. 54-56 24-28 These Years, June, pp. 66-65 Shifts In Spending—Consumer Market, A New View Of The Infrastructure, June, pp. Cost Control And Converged Networks, July, September, pp. 66-65 38-41 pp. 28-31 IP: The Telcos’ Secret Weapon To Beat Billing Accuracy: Still Miserable After All Taming The TCO Of The Mobile Enterprise, Cable, November, p. 63 These Years, June, pp. 66-65 July, pp. 32-35 A New Era In Telecom Regulation, July, pp. Call Centers 20-23 Briefing The Erlang G CRM/Contact Center The Gloves Are Off In Plain Old LD Voice, Wireless LAN Market Magic, January, p. 12 Forecasting Technique, January, pp. 54-60 July, pp. 24-26 Can IP-PBXs Go Open Source? February, Beyond The Wired Desktop Telephone, Taming The TCO Of The Mobile Enterprise, p. 12 February, pp. 41-44 July, pp. 32-35 Don’t Let Your Network. Sink An M&A, March, Time Accounting In The Contact Center, July Metro Ethernet Offers Opex Gains, July, pp. p. 12 2004, pp. 44-47 40-43 Broadband UNE Decision: Where’s The Open Voices: Linux And VoiceXML In The Call You Can Do Something About The Growing Evidence? April, pp. 14-16 Center, August, pp. 16-22 Universal Service Burden, July, pp. 48-53 Are The RBOCs Making Their Move? May, IP Call Centers: More Practical Than You Broadband UNEs: Was There Ever A Fair p. 12 Think, August, pp. 24-27 Regulatory Solution, Anyway? July, pp. The Battle For The Enterprise Collaboration The Balancing Act: Using Touch-tone And 54-56 Desktop, June, pp. 10-12 Speech, November, pp. 58-59 Local Realities Govern Global Telecom, Cellphone Viruses: How Worried Should You Avaya Aims At Mid-Sized Contact Center, July, p. 66 Be? July, p. 14 December, p.60 Is Telecom Competition Dead? August, Policy: With Or Without Acronym? August, pp. Carriers/Service Providers pp. 8-9 10-12 Managed Services: Lessons From The Field, Preparing For Converged Mobile Looking Into Carrier Networks, February, p. 4 August, pp. 34-38 Communications, September, p. 12 CIOs’ Balancing Act, February, pp. 8-10 Carriers Extend And Expand Managed Today’s Hybrid IP-VPN Market, October, Extending The VOIP Network Boundary, Services, August, pp. 39-44 pp. 12-13 February, pp. 22-25 Lies, Phones And UNE-P, August, pp. 66-65 MPLS Migration: A Customer Story, Controlling Cellular Costs, February, p. 66 VOIP Regulation For Dummies, September, November, pp. 14-15 Wireless Data Comes Of Age, March, pp. 14-16 pp. 8-10 By The Numbers Ready Or Not, Video Chat Is Here, March, How To Negotiate An MPLS Contract, September, pp. 48-53 New Segments Increase, January, p. 8 pp. 14-16 48 BUSINESS COMMUNICATIONS REVIEW / DEC 2004 BCR INDEX Index Of Contents—2004 ATM (Asynchronous Transfer Service Providers Increase Router Sales, A Golden Moment For Enterprise Data Mode) January, p. 8 Services Procurements, March, pp. 22-24 The Procrastination Penalty, March, pp. Gigabit Over Copper Surges, January, p. 8 Public ENUM—How Important Is It? March, 66-65 Enterprise VOIP Line Market Share, January, pp. 26-30 Are The RBOCs Making Their Move? May, p. 8 Internet Telephony In Europe: No More Rying p. 12 802.llg Drives Growth, April, p. 8 Under The Radar Screen, March, pp. What’s The Fate Of Frame? July, pp. 36-38 Strong Grovrth In Server Load Balancing, 32-33 Today's Hybrid IP-VPN Market, October, pp. April, p. 8 Strategic Planning In Times Of Turmoil, 12-13 lO-Gigabit Ethernet Prices Plummet, April, March, pp. 56-59 ATM’s Last Carrier Gasp? December, p.8 The Procrastination Penalty, March, pp. pp. 8-9 IP Telephone Market Share, April, p. 8 66-65 Broadband Subscribership Grows, July, p. 16 Will Web Services Mean The End Of Network BCR Test Wireless LAN Grows Through Broadband, Intelligence? April, pp. 10-12 Large IP-PBXs: A Well-matched Quartet, July, p. 16 Broadband UNE Decision: Where’s The January, pp. 26-40 DSL CPE Prices Stabilize With More Evidence? April, pp. 14-16 Small-Medium IP-PBXs Morph Into High End. Functions, July, p. 16 Managing The Migration To IP-VPN Services, February, pp. 26-39 Cable CPE Grows With Voice, July, p. 16 April, pp. 19-23 Small IP-PBXs: Another Close Race, April, IP-Telephony Drives Growth In Several Spam Fighting Business Models—Who Wins, pp. 36-51 Segments, October, p. 8 Who Loses, April, pp. 24-29 In Search Of The Smartest Sentry, August, Switch/Server/Appliances Gain Share in What Are These People Thinking? April, pp. pp. 54-59 WLAN Market, October, p. 8 66-65 In Search Of The VOIP Killer App, September, Modular SAN Switch Vendor Share, October, Is It Time To Make The Network Smarter? pp. 20-29 p. 8 May, pp. 8-10 Taking Control Of Your Airwaves, October, Optical Transport Revenue, October, p. 8 Are The RBOCs Making Their Move? May, pp. 24-32 p. 12 Cable Modems MPLS: Has It Achieved Critical Mass? May, Billing/Call Accounting Wireless Data Comes Of Age, March, pp. 44-47 IT Cost Cutting: Trends In The Trenches, pp. 8-10 Will SONET Changes Change The Future? January, pp. 47-49 Broadband UNE Decision: Where’s The June, pp. 8-9 Controlling Cellular Costs, February, p. 66 Evidence? April, pp. 14-16 Ethernet At The Multiservice Edge, June, pp. Best Practices In Managing Wireless Broadband UNEs: Was There Ever A Fair 18-22 Communications, June, pp. 46-48 Regulatory Solution, Anyway? July, Is Fiber To The Home Affordable? June, pp. Billing Accuracy: Still Miserable After All pp. 54-56 24-28 These Years, June, pp. 66-65 Shifts In Spending—Consumer Market, A New View Of The Infrastructure, June, pp. Cost Control And Converged Networks, July, September, pp. 66-65 38-41 pp. 28-31 IP: The Telcos’ Secret Weapon To Beat Billing Accuracy: Still Miserable After All Taming The TCO Of The Mobile Enterprise, Cable, November, p. 63 These Years, June, pp. 66-65 July, pp. 32-35 A New Era In Telecom Regulation, July, pp. Call Centers 20-23 Briefing The Erlang G CRM/Contact Center The Gloves Are Off In Plain Old LD Voice, Wireless LAN Market Magic, January, p. 12 Forecasting Technique, January, pp. 54-60 July, pp. 24-26 Can IP-PBXs Go Open Source? February, Beyond The Wired Desktop Telephone, Taming The TCO Of The Mobile Enterprise, p. 12 February, pp. 41-44 July, pp. 32-35 Don’t Let Your Network. Sink An M&A, March, Time Accounting In The Contact Center, July Metro Ethernet Offers Opex Gains, July, pp. p. 12 2004, pp. 44-47 40-43 Broadband UNE Decision: Where’s The Open Voices: Linux And VoiceXML In The Call You Can Do Something About The Growing Evidence? April, pp. 14-16 Center, August, pp. 16-22 Universal Service Burden, July, pp. 48-53 Are The RBOCs Making Their Move? May, IP Call Centers: More Practical Than You Broadband UNEs: Was There Ever A Fair p. 12 Think, August, pp. 24-27 Regulatory Solution, Anyway? July, pp. The Battle For The Enterprise Collaboration The Balancing Act: Using Touch-tone And 54-56 Desktop, June, pp. 10-12 Speech, November, pp. 58-59 Local Realities Govern Global Telecom, Cellphone Viruses: How Worried Should You Avaya Aims At Mid-Sized Contact Center, July, p. 66 Be? July, p. 14 December, p.60 Is Telecom Competition Dead? August, Policy: With Or Without Acronym? August, pp. Carriers/Service Providers pp. 8-9 10-12 Managed Services: Lessons From The Field, Preparing For Converged Mobile Looking Into Carrier Networks, February, p. 4 August, pp. 34-38 Communications, September, p. 12 CIOs’ Balancing Act, February, pp. 8-10 Carriers Extend And Expand Managed Today’s Hybrid IP-VPN Market, October, Extending The VOIP Network Boundary, Services, August, pp. 39-44 pp. 12-13 February, pp. 22-25 Lies, Phones And UNE-P, August, pp. 66-65 MPLS Migration: A Customer Story, Controlling Cellular Costs, February, p. 66 VOIP Regulation For Dummies, September, November, pp. 14-15 Wireless Data Comes Of Age, March, pp. 14-16 pp. 8-10 By The Numbers Ready Or Not, Video Chat Is Here, March, How To Negotiate An MPLS Contract, September, pp. 48-53 New Segments Increase, January, p. 8 pp. 14-16 48 BUSINESS COMMUNICATIONS REVIEW / DEC 2004 2004 BCR INDEX Shifts In Spending—Consumer Market, A New Era In Telecom Regulation, July, pp. On The WAN Or On The Wane? June, p. 4 September, pp. 66-65 20-23 What’s The Fate Of Frame? July, pp. 36-38 The Murky World Of VOIP, October, pp. Broadband UNEs: Was There Ever A Fair Switching vs. Routing Redux (Part II), August, 10-11 Regulatory Solution, Anyway? July, pp. pp. 14-15 Today’s Hybrid IP-VPN Market, October, 54-56 Managed Services: Lessons From The Field, pp. 12-13 Lies, Phones And UNE-P, August, pp. 66-65 August, pp. 34-38 Taxing VOIP: Consider The Alternative, Shifts In Spending—Consumer Market, Carriers Extend And Expand Managed October, pp. 14-15 September, pp. 66-65 Services, August, pp. 39-44 Economics Of QOS On WAN Access Lines, The Murky World Of VOIP, October, pp. 10-11 How To Negotiate An MPLS Contract, October, pp. 16-22 Taxing VOIP: Consider The Alternative, September, pp. 48-53 Don’t Gloat Over The Carriers’ Troubles, October, pp. 14-15 Today’s Hybrid IP-VPN Market, October, October, p. 66 ATM’s Last Carrier Gasp? December, pp. pp. 12-13 Real vs. Synthetic Measurements Of 8-9 MPLS Migration: A Customer Story, Performance, November, pp. 8-12 Procuring Managed IP-VPNs, December, November, pp. 14-15 MPLS Migration: A Customer Story, pp. 24-26 Negotiating Managed Network Contracts, November, pp. 14-15 Ecommerce November, pp. 22-26 Telecom In Developing Nations, November, pp. 18-20 CIOs’ Balancing Act, February, pp. 8-10 ATM’s Last Carrier Gasp? December, pp. Negotiating Managed Network Contracts, An Evolving Architecture For The 8-9 November, pp. 22-26 Management Of Digital Identity, March, Procuring Managed IP-VPNs, December, IP: The Telcos’ Secret Weapon To Beat pp. 42-48 pp. 24-26 Cable, November, p. 63 Enterprise Digital Rights Management: IMHO ATM’s Last Carrier Gasp? December, pp. Ready For Prime Time? March, pp. 52-55 8-9 Spam Fighting Business Models—Who Wins, Traffic Shaping Doesn’t Have To Be A Zero- Procuring Managed IP-VPNs, December, Who Loses, April, pp. 24-29 Sum Game, March, p. 62 pp. 24-26 New Tools For Web Services Management, Location Tracking Increases The Value Of The MPLS UNI And End-To-End QOS. April, pp. 52-57 Enterprise WLANs, May, p. 14 December, pp. 27-32 What Are These People Thinking? April, pp. Don’t Outsource—Virtualize, May, p. 56 66-65 The Case For Automation In Security, July, Conferencing Portlet Standards Accelerate Web Portal p. 64 The Battle For The Enterprise Collaboration Development, July, pp. 57-61 Web Telephony: It’s What’s Next, August, Desktop, June, pp. 10_12 Real vs. Synthetic Measurements Of p. 63 In Search Of The VOIP Killer App, September, Performance, November, pp. 8-12 Videoconferencing Over IP—The Switch Is pp. 20-29 RFID: Network Implications, November, pp. On, September, p. 62 A Collaboration Culture? November, p. 2 16-17 IP: The Telcos’ Secret Weapon To Beat New Paradigms In Enterprise Video, Wrestling XML Down To Size: Reducing The Cable, November, p. 63 November, pp. 38-41 Burden On Networks And Servers, Applications Go Wireless: The New Mobility Client Convergence: Unifying Real-Time December, pp. 35-38 Wave, December, pp. 58-59 Communications, December, pp. 39-42 Ethernet Consultant’s Corner/Kuehn Extreme Networks’ Gigabit Edge Switch, International Issues Shifting Responsibilities, January, p. 66 February, p. 64 Internet Telephony In Europe: No More Flying Controlling Cellular Costs, February, p. 66 Gigabit Desktop Transition: Where Are We? Under The Radar Screen, March, pp. The Procrastination Penalty, March, pp. March, pp. 38-41 32-33 66-65 Foundry Switch Slashes lO-Gig Price, April, Local Realities Govern Global Telecom, July, What Are These People Thinking? April, pp. p. 62 p. 66 66-65 Are The RBOCs Making Their Move? May, Better Than Nothing, November, p. 4 IP-Telephony—New Technology, Familiar p. 12 Telecom In Developing Nations, November, Motivations, May, pp. 66-65 Ethernet At The Multiservice Edge, June, pp. pp. 18-20 Billing Accuracy: Still Miserable After All 18-22 Telecom Asia: Shape Of Tomorrow’s These Years, June, pp. 66-65 Metro Ethernet Offers Opex Gains, July, pp. Telecom, November, p. 66 Local Realities Govern Global Telecom, July. 40-43 p. 66 Metro Ethernet Provides 911 For Bandwidth, Internet Infrastructure Lies, Phones And UNE-P, August, pp. 66-65 August, pp. 60-62 CIOs’ Balancing Act, February, pp. 8-10 Shifts In Spending—Consumer Market, Layer 1 Switches Offer Resiliency, November, Are Smart Networks Dumb? February, pp. September, pp. 66-65 pp. 54-57 14-15 Don’t Gloat Qver The Carriers’ Troubles, Foundry Expands lO-Gig Offerings, Rethinking Network Security, February, October, p. 66 December, p. 61 pp. 16-20 Telecom Asia: Shape Of Tomorrow’s Frame Relay Extending The VOIP Network Boundary, Telecom, November, p. 66 A Golden Moment For Enterprise Data February, pp. 22-25 DSL (Digital Subscriber Line) Services Procurements, March, pp. 22-24 Wireless Data Comes Of Age, March, Wireless Data Comes Of Age, March, The Procrastination Penalty, March, pp. pp. 8-10 pp. 8-10 66-65 Ready Or Not, Video Chat Is Here, March, Broadband UNE Decision: Where’s The Managing The Migration To IP-VPN Services, pp. 1416 Evidence? April, pp. 14-16 April, pp. 19-23 Internet Telephony In Europe: No More Flying Are The RBOCs Making Their Move? May, Are The RBOCs Making Their Move? Under The Radar Screen, March, pp. p. 12 May, p. 12 32-33 BUSINES.S COMMUNICATIONS REVIEW DEC 2004 49 2004 BCR INDEX An Evolving Architecture For The High Availability In Routing, May, pp. 48-51 January, pp. 47-49 Management Of Digital Identity, March, Storage And Applications: Tales From The Instant Messaging: Time For IT To Pay pp. 42-48 Trenches, May, pp. 52-55 Attention, January, pp. 50-53 Will Web Services Mean The End Of Network Switching vs. Routing Redux (Part I), July, The Erlang G CRM/Contact Center Intelligence? April, pp. 10-12 pp. 18-19 Forecasting Technique, January, pp. 54-60 Spam Fighting Business Models—Who Wins, Economics Of QOS On WAN Access Lines, Shifting Responsibilities, January, p. 66 Who Loses, April, pp. 24-29 October, pp. 16-22 Futile Pursuit Of Simplicity? February, p. 2 New Tools For Web Services Management, Demands Shift For Next-Gen Switch/Routers, CIOs' Balancing Act, February, pp. 8-10 April, pp. 52-57 September, pp. 54-59 Are Smart Networks Dumb? February, pp. Optical Market: Headed For Consolidation? Next-Gen Switch/Router Design Issues, 14-15 April, pp. 58-60 October, pp. 44-50 Rethinking Network Security, February, pp. Is It Time To Make The Network Smarter? SSL VPNs—An Independent Taxonomy, 16-20 May, pp. 8-10 November, pp. 28-33 Extending The VOIP Network Boundary, Locking Down The Net, May, pp. 16-18 The NAT Traversal Problem, December February, pp. 22-25 High Availability In Routing, May, pp. 48-51 pp. 12-13 Small-Medium IP-PBXs Morph Into High End, February, pp. 26-39 The Public Internet: Good Enough? June, pp. ISPs (Internet Service Beyond The Wired Desktop Telephone, 14-16 Providers) February, pp. 41-44 Ethernet At The Multiservice Edge, June, pp. Extending The VOIP Network Boundary, IP-Telephony Applications: What’s All The 18-22 February, pp. 22-25 Fuss? February, pp. 46-51 A New View Of The Infrastructure, June, pp. Application Performance Measurement: The Power Protection—Pay A Little Now, Or A Lot 38-41 State Of The Art, February, pp. 57-63 Later, February, pp. 52-56 The Application Delivery System Market, July, Ready Or Not, Video Chat Is Here, March, Application Performance Measurement: pp. 10-12 pp. 14-16 The State Of The Art, February, pp. 57-63 Switching vs. Routing Redux (Part I), July, pp. Public ENUM—How Important Is It? March, Controlling Cellular Costs, February, p. 66 18-19 pp. 26-30 Don’t Let Your Network Sink An M&A, Portlet Standards Accelerate Web Portal Internet Telephony In Europe: No More Flying March, p. 12 Development, July, pp. 57-61 Under The Radar Screen, March, pp. Ready Or Not, Video Chat Is Here, March, Roaming Far And Wide With Mobile VPNs, 32-33 pp. 14-16 September, pp. 42-47 Broadband UNE Decision: Where’s The Planning Steps For Wireless LANs, March, Shifts In Spending—Consumer Market, Evidence? April, pp. 14-16 pp. 18-20 September, pp. 66-65 Spam Fighting Business Models—Who Wins, A Golden Moment For Enterprise Data Taxing VOIP: Consider The Alternative, Who Loses, April, pp. 24-29 Services Procurements, March, pp. 22-24 October, pp. 14-15 Is It Time To Make The Network Smarter? Public ENUM—How Important Is It? March, Economics Of QOS On WAN Access Lines, May, pp. 8-10 pp. 26-30 October, pp. 16-22 The Public Internet: Good Enough? June, Internet Telephony In Europe: No More Flying Demands Shift For Next-Gen Switch/ pp. 14-16 Under The Radar Screen, March, pp. Routers, September, pp. 54-59 A New View Of The Infrastructure, June, 32-33 Next-Gen Switch/Router Design Issues, pp. 38-41 Understanding Wi-Fi Performance, March, October, pp. 44-50 Carriers Extend And Expand Managed pp.34-37 Will MPLS Transform Optical Networking As Services, August, pp. 39-44 An Evolving Architecture For The We Know It? October, pp. 51-56 Roaming Far And Wide With Mobile VPNs, Management Of Digital Identity, March, Closed Architectures, Closed Systems And September, pp. 42-47 pp. 42-48 Closed Minds, October, pp. 57-61 Shifts In Spending—Consumer Market, Enterprise Digital Rights Management: Ready Real vs. Synthetic Measurements Of September, pp. 66-65 For Prime Time? March, pp. 52-55 Performance, November, pp. 8-12 Taxing VOIP: Consider The Alternative, Strategic Planning In Times Of Turmoil, RFID: Network Implications, November, pp. October, pp. 14-15 March, pp. 56-59 16-17 Real vs. Synthetic Measurements Of Traffic Shaping Doesn’t Have To Be A Zero- Enemy At The Gates: The Evolution Of Performance, November, pp. 8-12 Sum Game, March, p. 62 Network Security, December, pp. 14-18 Enemy At The Gates: The Evolution Of The Procrastination Penalty, March, pp. The NAT Traversal Problem, December Network Security, December, pp. 14-18 66-65 pp. 12-13 Procuring Managed IP-VPNs, December, Bandwidth Bag Of Tricks, April, pp. 17-18 The MPLS UNI And End-To-End QOS, pp. 24-26 Managing The Migration To IP-VPN Services, December, pp. 27-32 The MPLS UNI And End-To-End QOS, April, pp. 19-23 December, pp. 27-32 Wrestling XML Down To Size: Reducing The Spam Fighting Business Models—Who Wins, Burden On Networks And Servers, Management Issues/Trends Who Loses, April, pp. 24-29 December, pp. 35-38 A Sea Change In Network Technology Small IP-PBXs: Another Close Race, April, IP (Internet Protocol) Planning, January, pp. 10-11 pp. 36-51 Treating WLAN Users As Hostile, pp. 14-15 New Tools For Web Services Management, IP-Telephony Drives PBX Market Resurgence, January, pp. 18-24 Self-Configuring Networks, January, pp. April, pp. 52-57 Can IP-PBXs Go Open Source? February, 16-17 Locking Down The Net, May, pp. 16-18 p. 12 IP-Telephony Drives PBX Market Resurgence, Designing Converged Networks For January, pp. 18-24 Manageability, May, pp. 24-28 Are Smart Networks Dumb? February, pp. 14-15 Large IP-PBXs: A Well-matched Quartet, Building A Credible And Conservative ROI January, pp. 26-40 For VOIP, May, pp. 30-32 Bandwidth Bag Of Tricks, April, pp. 17-18 Managing The Migration To IP-VPN Services, Getting Voice On Your Wireless LAN, January, Open Source: A New IP-PBX Option, May, April, pp. 19-23 pp. 41-46 pp. 36-39 Locking Down The Net, May, pp. 16-18 IT Cost Cutting: Trends In The Trenches, The Future Of Presence, May, pp. 40-43 50 BUSINESS COMMUNICATIONS REVIEW / DEC 2(X)4 2004 BCR INDEX MPLS: Has It Achieved Critical Mass? May, Taking Control Of Your Airwaves, October, Spam Fighting Business Models—Who Wins, pp. 44-47 pp. 24-32 Who Loses, April, pp. 24-29 High Availability In Routing, May, pp. 48-51 Enterprises Are Drinking The SIP Kool-Aid— SIP State Of Affairs, April, pp. 30-35 Storage And Applications: Tales From The And Buying It, Too, October, pp. 35-38 Optical Market: Headed For Consolidation? Trenches, May, pp. 52-55 Messaging Compliance: Why It Matters, April, pp. 58-60 IP-Telephony—New Technology, Familiar October, pp. 39-43 Foundry Switch Slashes 10-Gig Price, April, Motivations, May, pp. 66-65 Demands Shift For Next-Gen Switch/Routers, p. 62 The Battle For The Enterprise Collaboration September, pp. 54-59 Are The RBOCs Making Their Move? May, Desktop, June, pp. 10-12 Next-Gen Switch/Router Design Issues, p. 12 The Public Internet: Good Enough? June, October, pp. 44-50 Open Source: A New IP-PBX Option, May, pp. 14-16 E-911:Costs, Benefits and Pitfalls, pp. 36-39 Ethernet At The Multiservice Edge, June, November, pp. 60-62 The Future Of Presence, May, pp. 40-43 pp. 18-22 The Balancing Act: Using Touch-tone And MPLS: Has It Achieved Critical Mass? May, Speech, November, pp. 58-59 pp. 44-47 Managing Enterprise VOIP: The Case For A Real vs. Synthetic Measurements Of Interactive IP Telephone Capabilities, May, New Standard, June, pp. 42-45 Performance, November, pp. 8-12 pp. 58-62 Best Practices In Managing Wireless MPLS Migration: A Customer Story, The Half-Full Cup, June, p. 2 Communications, June, pp. 46-48 November, pp. 14-15 Will SONET Changes Change The Future? Managing The Challenges Of Application RFID: Network Implications, November, pp. June, pp. 8-9 Services, June, pp. 50-55 16-17 The Battle For The Enterprise Collaboration Billing Accuracy: Still Miserable After All Negotiating Managed Network Contracts, Desktop, June, pp. 10-12 These Years, June, pp. 66-65 November, pp. 22-26 WiMax Hits The Road, June, pp. 30-37 Follow The Money, July, p. 4 SSL VPNs—An Independent Taxonomy, Next-Gen Firewalls: What To Expect, June, The Application Delivery System Market, July, November, pp. 28-33 pp. 56-61 pp. 10-12 Overcoming MPLS VPN Application The Application Delivery System Market, July, Cellphone Viruses: How Worried Should You Classification Challenges, November, pp. pp. 10-12 Be? July, p. 14 34-36 The Gloves Are Off In Plain Old LD Voice, Switching vs. Routing Redux (Part I), July, New Paradigms In Enterprise Video, July, pp. 24-26 pp. 18-19 November, pp. 38-41 What’s The Fate Of Frame? July, pp. 36-38 The Gloves Are Off In Plain Old LD Voice, Getting The IP-PBX To Work: Fire, Ready, Aim, Understanding Vendor Strategies For VOIP, July, pp. 24-26 November, pp. 42-45 August, pp. 28-32 Cost Control And Converged Networks, July, Layer 1 Switches Offer Resiliency, November, Carriers Extend And Expand Managed pp. 28-31 pp. 54-57 Services, August, pp. 39-44 Taming The TCO Of The Mobile Enterprise, Telecom Asia: Shape Of Tomorrow's Enabling Enterprise Wi-R, August, pp. 45-53 July, pp. 32-35 Telecom, November, p. 66 WLANs And Cellular Unite, September, pp. Time Accounting In The Contact Center, July, Enemy At The Gates: The Evolution Of 18-19 pp. 44-47 Network Security, December, pp. 14-18 VOIP Doesn’t Matter, September, pp. 30-33 You Can Do Something About The Growing The NAT Traversal Problem, December Benefits Of IP-Telephony Design: Survivable Universal Service Burden, July, pp. 48-53 pp. 12-13 Remotes, September, pp. 34-40 Local Realities Govern Global Telecom, July, Portable Security: Safeguarding PDAs And Roaming Far And Wide With Mobile VPNs, p. 66 Smartphones, December, pp. 19-23 September, pp. 42-47 Policy: With Or Without Acronym? August, Procuring Managed IP-VPNs, December, How To Negotiate An MPLS Contract, pp. 10-12 pp. 24-26 September, pp. 48-53 Switching vs. Routing Redux (Part II), August, Wrestling XML Down To Size: Reducing The Demands Shift For Next-Gen Switch/Routers, pp. 14-15 Burden On Networks And Servers, September, pp. 54-59 December, pp. 35-38 Shifts In Spending—Consumer Market, Open Voices: Linux And VoiceXML In The Call Client Convergence: Unifying Real-Time September, pp. 66-65 Center, August, pp. 16-22 Communications, December, pp. 39-42 The Murky World Of VOIP, October, pp. 10-11 IP Call Centers: More Practical Than You Ready! Getting the IP-PBX To Work: Plan, Today’s Hybrid IP-VPN Market, October, pp. Think, August, pp. 24-27 Then Assess, December, pp. 43-46 12-13 Managed Services: Lessons From The Field, Enterprises Are Drinking The SIP Kool- August, pp. 34-38 Market Trends Aid—And Buying It, Too, October, Enabling Enterprise Wi-Fi, August, pp. 45-53 Wireless LAN Market Magic, January, p. 12 pp. 35-38 In Search Of The Smartest Sentry, August, IP-Telephony Drives PBX Market Resurgence, Will MPLS Transform Optical Networking As pp. 54-59 January, pp. 18-24 We Know It? October, pp. 51-56 Innovation Diffusion, September, pp. 8-11 Can IP-PBXs Go Open Source? February, Don’t Gloat Over The Carriers’ Troubles, Preparing For Converged Mobile p. 12 October, p. 66 Communications, September, p. 12 Beyond The Wired Desktop Telephone, MPLS Migration: A Customer Story, In Search Of The VOIP Killer App, September, February, pp. 41-44 November, pp. 14-15 pp. 20-29 Application Performance Measurement: Negotiating Managed Network Contracts, VOIP Doesn’t Matter, September, pp. 30-33 The State Of The Art, February, pp. 57-63 November, pp. 22-26 Benefits Of IP-Telephony Design: Survivable Ready Or Not, Video Chat Is Here, March, SSL VPNs—An Independent Taxonomy, Remotes, September, pp. 34-40 pp. 14-16 November, pp. 28-33 Roaming Far And Wide With Mobile VPNs, A Golden Moment For Enterprise Data New Paradigms In Enterprise Video, September, pp. 42-47 Services Procurements, March, pp. 22-24 November, pp. 38-41 How To Negotiate An MPLS Contract, Gigabit Desktop Transition: Where Are We? WiMax: Broadband Wireless Access And September, pp. 48-53 March, pp. 38-41 Beyond, November, pp. 46-53 Demands Shift For Next-Gen Switch/Routers, Managing The Migration To IP-VPN Services, The Balancing Act: Using Touch-tone And September, pp. 54-59 April, pp. 19-23 Speech, November, pp. 58-59 BUSINESS COMMUNICATIONS REVIEW / DEC 2(X)4 51 1 2004 BCR INDEX ATM’s Last Carrier Gasp? December, pp. Network/Application Are Smart Networks Dumb? February, pp. 8-9 Performance 14-15 Portable Security: Safeguarding PDAs And Getting Voice On Your Wireless LAN, Extending The VOIP Network Boundary, Smartphones, December, pp. 19-23 January, pp. 41-46 February, pp. 22-25 Procuring Managed IP-VPNs, December, Application Performance Measurement: Application Performance Measurement: The pp. 24-26 The State Of The Art, February, pp. 57-63 State Of The Art, February, pp. 57-63 Client Convergence: Unifying Real-Time Understanding Wi-Fi Performance, March, Don’t Let Your Network Sink An M&A, Communications, December, pp. 39-42 pp.34-37 March, p. 12 Avaya Aims At Mid-Sized Contact Center, Traffic Shaping Doesn’t Have To Be A Zero- Understanding Wi-Fi Performance, March, December, p.60 Sum Game, March, p. 62 pp.34-37 Foundry Expands 10-Gig Offerings, Bandwidth Bag Of Tricks, April, pp. 17-18 Will Web Services Mean The End Of Network December, p. 61 New Tools For Web Services Management, Intelligence? April, pp. 10-12 Messaging April, pp. 52-57 Bandwidth Bag Of Tricks, April, pp. 17-18 Is It Time To Make The Network Smarter? Managing The Migration To IP-VPN Services, Instant Messaging: Time For IT To Pay May, pp. 8-10 April, pp. 19-23 Attention, January, pp. 50-53 Designing Converged Networks For Is It Time To Make The Network Smarter? Ready Or Not, Video Chat Is Here, March, Manageability, May, pp. 24-28 May, pp. 8-10 pp. 14-16 High Availability In Routing, May, pp. 48-51 Designing Converged Networks For Time To Pony Up For Email? April, p. 4 Storage And Applications: Tales From The Manageability, May, pp. 24-28 Spam Fighting Business Models—^Who Wins, Trenches, May, pp. 52-55 High Availability In Routing, May, pp. 48-51 Who Loses, April, pp. 24-29 The Public Internet: Good Enough? June, pp. Storage And Applications: Tales From The What Are These People Thinking? April, pp. 14-16 Trenches, May, pp. 52-55 66-65 Managing The Challenges Of Application Will SONET Changes Change The Future? Spam—Help Is On The Way, May, p. 2 Services, June, pp. 50-55 June, pp. 8-9 The Future Of Presence, May, pp. 40-43 The Application Delivery System Market, July, The Public Internet: Good Enough? June, The Battle For The Enterprise Collaboration pp. 10-12 pp. 14-16 Desktop, June, pp. 10-12 Visual Networks Moving Up To Higher Layers, Ethernet At The Multiservice Edge, June, Preparing For Converged Mobile July, p. 63 pp. 18-22 Communications, September, p. 12 Roaming Far And Wide With Mobile VPNs, A New View Of The Infrastructure, June, In Search Of The VOIP Killer App, September, September, pp. 42-47 pp. 38-41 pp. 20-29 Economics Of QOS On WAN Access Lines, Siemens Targets Centralized VOIP, June, Enterprises Are Drinking The SIP Kool-Aid— October, pp. 16-22 pp. 62-63 And Buying It, Too, October, pp. 35-38 Real vs. Synthetic Measurements Of EADS Telecom Debuts Newest Converged Messaging Compliance: Why It Matters, Performance, November, pp. 8-12 Platform, June, p. 63 October, pp. 39-43 Wrestling XML Down To Size: Reducing The The Application Delivery System Market, July, Client Convergence: Unifying Real-Time Burden On Networks And Servers, pp. 10-12 Communications, December, pp. 39-42 December, pp. 35-38 Switching vs. Routing Redux (Part I), July, MPLS (Multiprotocol Label Ready! Getting the IP-PBX To Work: Plan, pp. 18-19 Switching) Then Assess, December, pp. 43-46 Switching vs. Routing Redux (Part II), August, Managing The Migration To IP-VPN Services, pp. 14-15 April, pp. 19-23 Network Architect/Passmore Enabling Enterprise Wi-Fi, August, pp. 45-53 Are The RBOCs Making Their Move? May, Treating WLAN Users As Hostile, January, In Search Of The VOIP Killer App, September, p. 12 pp. 14-15 pp. 20-29 MPLS: Has It Achieved Critical Mass? May, Are Smart Networks Dumb? February, pp. Benefits Of IP-Telephony Design: Survivable pp. 44-47 14-15 Remotes, September, pp. 34-40 What’s The Fate Of Frame? July, pp. 36-38 Ready Or Not, Video Chat Is Here, March, Roaming Far And Wide With Mobile VPNs, Switching vs. Routing Redux (Part II), August, pp. 14-16 September, pp. 42-47 pp. 14-15 Bandwidth Bag Of Tricks, April, pp. 17-18 Demands Shift For Next-Gen Switch/Routers. Managed Services: Lessons From The Field, Locking Down The Net, May, pp. 16-18 September, pp. 54-59 August, pp. 34-38 The Public Internet: Good Enough? June, pp. Next-Gen Switch/Router Design Issues, How To Negotiate An MPLS Contract, 14-16 October, pp. 44-50 September, pp. 48-53 Switching vs. Routing Redux (Part I), July, pp. Will MPLS Transform Optical Networking As Today’s Hybrid IP-VPN Market, October, pp. 18-19 We Know It? October, pp. 51-56 12-13 Switching vs. Routing Redux (Part II), August, Closed Architectures, Closed Systems And Will MPLS Transform Optical Networking As pp. 14-15 Closed Minds, October, pp. 57-61 We Know It? October, pp. 51-56 VOIP Regulation For Dummies, September, Real vs. Synthetic Measurements Of MPLS Migration: A Customer Story, pp. 14-16 Performance, November, pp. 8-12 November, pp. 14-15 Taxing VOIP: Consider The Alternative, MPLS Migration: A Customer Story, Negotiating Managed Network Contracts, October, pp. 14-15 November, pp. 14-15 November, pp. 22-26 RFID: Network Implications, November, RFID: Network Implications, November, Overcoming MPLS VPN Application pp. 16-17 pp. 16-17 Classification Challenges, November, The NAT Traversal Problem, December SSL VPNs—An Independent Taxonomy, pp. 34-36 pp. 12-13 November, pp. 28-33 ATM’s Last Carrier Gasp? December, pp. Layer 1 Switches Offer Resiliency, November, 8-9 Network Architecture/Design pp. 54-57 The MPLS UNI And End-To-End QOS, Self-Configuring Networks, January, pp. The MPLS UNI And End-To-End QOS, December, pp. 27-32 16-17 December, pp. 27-32 52 BUSINESS COMMUNICATIONS REVIEW / DEC 2004 2004 BCR INDEX Network Crossroads/Nolle Negotiating Managed Network Contracts, Small-Medium IP-PBXs Morph Into High End, CIOs’ Balancing Act, February, pp. 8-10 November, pp. 22-26 February, pp. 26-39 Will Web Services Mean The End Of Network Getting The IP-PBX To Work: Rre, Ready, Aim, Beyond The Wired Desktop Telephone, Intelligence? April, pp. 10-12 November, pp. 42-45 February, pp. 41-44 Will SONET Changes Change The Future? Ready! Getting the IP-PBX To Work: Plan, IP-Telephony Applications: What’s All The June, pp. 8-9 Then Assess, December, pp. 43-46 Fuss? February, pp. 46-51 Is Telecom Competition Dead? August, Networking Intelligence/ Power Protection—Pay A Little Now, Or A Lot pp. 8-9 Finneran Later, February, pp. 52-56 The Murky World Of VOIP, October, pp. 10-11 NEC Introduces New Platform Offerings, Self-Configuring Networks, January, ATM’s Last Carrier Gasp? December, pp. March, pp. 60-61 pp. 16-17 8-9 SIP State Of Affairs, April, pp. 30-35 Planning Steps For Wireless LANs, March, Small IP-PBXs: Another Close Race, April, Network Forecasts/Sevcik pp. 18-20 pp. 36-51 A Sea Change In Network Technology The End Of Spectrum Scarcity? May, pp. Building A Credible And Conservative ROI For Planning, January, pp. 10-11 20-22 VOIP, May, pp. 30-32 Wireless Data Comes Of Age, March, pp. A New Era In Telecom Regulation, July, pp. Open Source: A New IP-PBX Option, May, pp. 8-10 20-23 36-39 Is It Time To Make The Network Smarter? WLANs And Cellular Unite, September, pp. The Future Of Presence, May, pp. 40-43 May, pp. 8-10 18-19 Interactive IP Telephone Capabilities, May, The Application Delivery System Market, July, Telecom In Developing Nations, November, pp. 58-62 pp. 10-12 pp. 18-20 IP-Telephony—New Technology, Familiar Innovation Diffusion, September, pp. 8-11 Open Source Motivations, May, pp. 66-65 Real vs. Synthetic Measurements Of Performance, November, pp. 8-12 Can IP-PBXs Go Open Source? February, The Battle For The Enterprise Collaboration p. 12 Desktop, June, pp. 10-12 Network Management Open Source; A New IP-PBX Option, May, Managing Enterprise VOIP: The Case For A A Sea Change In Network Technology pp. 36-39 New Standard, June, pp. 42-45 Planning, January, pp. 10-11 Open Voices: Linux And VoiceXML In The Call Siemens Targets Centralized VOIP, June, Large IP-PBXs: A Well-matched Quartet, Center, August 2004, pp. 16-22 pp. 62-63 January, pp. 26-40 EADS Telecom Debuts Newest Converged Optical Networking Small-Medium IP-PBXs Morph Into High End, Platform, June, p. 63 February, pp. 26-39 Optical Market: Headed For Consolidation? Open Voices; Linux And VoiceXML In The Call Application Performance Measurement; The April, pp. 58-60 Center, August, pp. 16-22 State Of The Art, February, pp. 57-63 Will SONET Changes Change The Future? IP Call Centers; More Practical Than You An Evolving Architecture For The Manage June, pp. 8-9 Think, August, pp. 24-27 ment Of Digital Identity, March, pp. 42-48 Is Rber To The Home Affordable? June, Understanding Vendor Strategies For VOIP, Enterprise Digital Rights Management: Ready pp. 24-28 August, pp. 28-32 For Prime Time? March, pp. 52-55 Metro Ethernet Offers Opex Gains, July, WLANs And Cellular Unite, September, pp. Spam Fighting Business Models—Who Wins, pp. 40-43 18-19 Who Loses, April, pp. 24-29 Metro Ethernet Provides 911 For Bandwidth, In Search Of The VOIP Killer App, September, Small IP-PBXs; Another Close Race, April, August, pp. 60-62 pp. 20-29 pp. 36-51 Will MPLS Transform Optical Networking As VOIP Doesn’t Matter, September, pp. 30-33 We Know It? October, pp. 51-56 New Tools For Web Services Management, Benefits Of IP-Telephony Design: Survivable April, pp. 52-57 Outsourcing Remotes, September, pp. 34-40 Admission Control For Mission-Critical Nets, Strategic Planning In Times Of Turmoil, Enterprises Are Drinking The SIP Kool-Aid— May, p. 4 March, pp. 56-59 And Buying It, Too, October, pp. 35-38 Designing Converged Networks For Manage Don't Outsource—Virtualize, May, p. 56 Nortel Enhances Enterprise Portfolio, ability. May, pp. 24-28 October, pp. 62-63 Managed Services: Lessons From The Reid, Managing Enterprise VOIP: The Case For A August, pp. 34-38 New Paradigms In Enterprise Video, New Standard, June, pp. 42-45 November, pp. 38-41 Carriers Extend And Expand Managed Best Practices In Managing Wireless Services, August, pp. 39-44 Getting The IP-PBX To Work; Fire, Ready, Aim, Communications, June, pp. 46-48 Negotiating Managed Network Contracts, November, pp. 42-45 Managing The Challenges Of Application November, pp. 22-26 Client Convergence: Unifying Real-Time Services, June, pp. 50-55 Communications, December, pp. 39-42 Visual Networks Moving Up To Higher Layers, PBXs Ready! Getting the IP-PBX To Work; Plan, July, p. 63 IP-Telephony Drives PBX Market Resurgence, Then Assess, December, pp. 43-46 Policy: With Or Without Acronym? August, January, pp. 18-24 Avaya Aims At Mid-Sized Contact Center, pp. 10-12 Large IP-PBXs: A Well-matched Quartet, December, p.60 Managed Services: Lessons From The Field, January, pp. 26-40 August, pp. 34-38 Siemens’ Upgraded HiPath 4000, January, Private Lines Carriers Extend And Expand Managed pp. 62-63 A Golden Moment For Enterprise Data Services, August, pp. 39-44 Avaya Releases Communication Manager Services Procurements, March, pp. 22-24 Enabling Enterprise Wi-Fi, August, pp. 45-53 2.0, January, p. 63 The Procrastination Penalty, March, pp. In Search Of The VOIP Killer App, September, Can IP-PBXs Go Open Source? February, 66-65 pp. 20-29 p. 12 Today’s Hybrid IP-VPN Market, October, pp. Real vs. Synthetic Measurements Of Extending The VOIP Network Boundary, 12-13 Performance, November, pp. 8-12 February, pp. 22-25 BUSINESS COMMUNICATIONS REVIEW / DEC 2004 53 2004 BCR INDEX Product Comparisons Are Smart Networks Dumb'!’ February, A New Era In Telecom Regulation, July, pp. IP-Telephony Drives PBX Market Resurgence, pp. 14-15 20-23 January, pp. 18-24 Extending The VOIP Network Boundary, You Can Do Something About The Growing Large IP-PBXs: A Well-matched Quartet, February, pp. 22-25 Universal Service Burden, July, pp. 48-53 January, pp. 26-40 Beyond The Wired Desktop Telephone, Broadband UNEs: Was There Ever A Fair Small-Medium IP-PBXs Morph Into High End, February, pp. 41-44 Regulatory Solution, Anyway? July, pp. February, pp. 26-39 Public ENUM—How Important Is It? March, 54-56 Application Performance Measurement: The pp. 26-30 Is Telecom Competition Dead? August, State Of The Art, February, pp. 57-63 An Evolving Architecture For The pp. 8-9 Spam Fighting Business Models—Who Wins, Management Of Digital Identity, March, pp. Lies, Phones And UNE-P, August, pp. 66-65 Who Loses, April, pp. 24-29 42-48 VOIP Regulation For Dummies, September, Small IP-PBXs: Another Close Race, April, pp. Enterprise Digital Rights Management: Ready pp. 14-16 36-51 For Prime Time? March, pp. 52-55 Taxing VOIP: Consider The Alternative, Interactive IP Telephone Capabilities, May, Proprietary SIP, April, p. 2 October, pp. 14-15 pp. 58-62 SIP State Of Affairs, April, pp. 30-35 Messaging Compliance: Why It Matters, The Battle For The Enterprise Collaboration Small IP-PBXs: Another Close Race, April, pp. October, pp. 39-43 Desktop, June, pp. 10-12 36-51 Closed Architectures, Closed Systems And Next-Gen Firewalls: What To Expect, June, New Tools For Web Services Management, Closed Minds, October, pp. 57-61 pp. 56-61 April, pp. 52-57 E-911:Costs, Benefits and Pitfalls, In Search Of The Smartest Sentry, August, The Future Of Presence, May, pp. 40-43 November, pp. 60-62 pp. 54-59 MPLS: Has It Achieved Critical Mass? May, Telecom In Developing Nations, November, In Search Of The VOIP Killer App, September, pp. 44-47 pp. 18-20 pp. 20-29 High Availability In Routing, May, pp. 48-51 Telecom Asia: Shape Of Tomorrow’s Benefits Of IP-Telephony Design: Survivable Storage And Applications: Tales From The Telecom, November, p. 66 Remotes, September, pp. 34-40 Trenches, May, pp. 52-55 Taking Control Of Your Airwaves, October, pp. QOS (Quality of Service) Interactive IP Telephone Capabilities, May, 24-32 Large IP-PBXs: A Well-matched Quartet, pp. 58-62 SSL VPNs—An Independent Taxonomy, January, pp. 26-40 Ethernet At The Multiservice Edge, June, pp. November, pp. 28-33 Small-Medium IP-PBXs Morph Into High End, 18-22 Product Review WiMax Hits The Road, June, pp. 30-37 February, pp. 26-39 Beyond The Wired Desktop Telephone, Siemens’ Upgraded HiPath 4000, January, Managing Enterprise VOIP: The Case For A February, pp. 41-44 pp. 62-63 New Standard, June, pp. 42-45 Application Performance Measurement: The Avaya Releases Communication Manager Open Voices: Linux And VoiceXML In The Call State Of The Art, February, pp. 57-63 2.0, January, p. 63 Center, August, pp. 16-22 Understanding Wi-Fi Performance, March, Extreme Networks’ Gigabit Edge Switch, Enterprises Are Drinking The SIP Kool-Aid— February, p. 64 And Buying It, Too, October, pp. 35-38 pp.34-37 NEC Introduces New Platform Offerings, Will MPLS Transform Optical Networking As Traffic Shaping Doesn’t Have To Be A Zero- March, pp. 60-61 We Know It? October, pp. 51-56 Sum Game, March, p. 62 Foundry Switch Slashes 10-Gig Price, April, Closed Architectures, Closed Systems And Bandwidth Bag Of Tricks, April, pp. 17-18 p. 62 Closed Minds, October, pp. 57-61 Managing The Migration To IP-VPN Services, Interactive IP Telephone Capabilities, May, SSL VPNs—An Independent Taxonomy, April, pp. 19-23 pp. 58-62 November, pp. 28-33 Small IP-PBXs: Another Close Race, April, Siemens Targets Centralized VOIP, June, pp. WiMax: Broadband Wireless Access And pp. 36-51 62-63 Beyond, November, pp. 46-53 Is It Time To Make The Network Smarter? EADS Telecom Debuts Newest Converged The NAT Traversal Problem, December May, pp. 8-10 Platform, June, p. 63 The Public Internet: Good Enough? June, pp. pp. 12-13 Juniper Targets "Customer Edge” With New 14-16 The MPLS UNI And End-To-End QOS, Routers, July, p. 62 The Application Delivery System Market, July, December, pp. 27-32 Visual Networks Moving Up To Higher Layers, pp. 10-12 Wrestling XML Down To Size: Reducing The July, p. 63 QOS—And Economics, October, p. 4 Burden On Networks And Servers, Motorola, Proxim, Avaya Team For Mobility, December, pp. 35-38 Economics Of QOS On WAN Access Lines, September, pp. 60-61 October, pp. 16-22 Nortel Enhances Enterprise Portfolio, Public Interest Real vs. Synthetic Measurements Of October, pp. 62-63 Public ENUM—How Important Is It? March, Performance, November, pp. 8-12 Avaya Aims At Mid-Sized Contact Center, pp. 26-30 The MPLS UNI And End-To-End QOS, December, p.60 Internet Telephony In Europe: No More Rying December, pp. 27-32 Foundry Expands 10-Gig Offerings, Under The Radar Screen, March, pp. 32-33 Wrestling XML Down To Size: Reducing The December, p. 61 Broadband UNE Decision: Where’s The Burden On Networks And Servers, 3Com Debuts Convergence App Suite, Evidence? April, pp. 14-16 December, pp. 35-38 December, p. 62 Spam Fighting Business Models—Who Wins, Regulation/Public Policy Protocols Who Loses, April, pp. 24-29 Siemens’ Upgraded HiPath 4000, January, What Are These People Thinking? April, pp. Never Throw Anything Away, February, p. 4 pp. 62-63 66-65 Internet Telephony In Europe: No More Rying Avaya Releases Communication Manager The End Of Spectrum Scarcity? May, pp. Under The Radar Screen, March, pp. 2.0, January, p. 63 20-22 32-33 Can IP-PBXs Go Open Source? February, Is Fiber To The Home Affordable? June, pp. Broadband UNE Decision: Where’s The p. 12 24-28 Evidence? April, pp. 14-16 54 BUSINESS COMMUNICATIONS REVIEW / DEC 2004 2004 BCR INDEX Spam Fighting Business Models—Who Wins, SSL VPNs—An Independent Taxonomy, January, pp. 26-40 Who Loses, April, pp. 24-29 November, pp. 28-33 Instant Messaging; Time For IT To Pay What Are These People Thinking? April, pp. WiMax; Broadband Wireless Access And Attention, January, pp. 50-53 66-65 Beyond, November, pp. 46-53 Are Smart Networks Dumb? February, The End Of Spectrum Scarcity? May, pp. The NAT Traversal Problem, December pp. 14-15 20-22 pp. 12-13 Rethinking Network Security, February, pp. Is Fiber To The Home Affordable? June, pp. Portable Security; Safeguarding PDAs And 16-20 24-28 Smartphones, December, pp. 19-23 Extending The VOIP Network Boundary, Universal Service For The Next Century, Procuring Managed IP-VPNs, December, February, pp. 22-25 July, p. 6A New Era In Telecom Regulation, pp. 24-26 Small-Medium IP-PBXs Morph Into High End, July, pp. 20-23 The MPLS UNI And End-To-End QOS, February, pp. 26-39 You Can Do Something About The Growing December, pp. 27-32 Ready Or Not, Video Chat Is Here, March, Universal Service Burden, July, pp. 48-53 Avaya Aims At Mid-Sized Contact Center, pp. 14-16 Broadband UNEs: Was There Ever A Fair December, p.60 Planning Steps For Wireless LANs, March Regulatory Solution, Anyway? July, pp. Resiliency/Survivability 2004,pp. 18-20 54-56 An Evolving Architecture For The Regulatory Reform, Again, August, p. 4 Large IP-PBXs; A Well-matched Quartet, Management Of Digital Identity, March, Is Telecom Competition Dead? August, January, pp. 26-40 pp. 42-48 pp. 8-9 Siemens’ Upgraded HiPath 4000, January, Enterprise Digital Rights Management; Lies, Phones And UNE-P, August, pp. 66-65 pp. 62-63 Ready For Prime Time? March, pp. 52-55 VOIP Regulation For Dummies, September, Avaya Releases Communication Manager Spam Fighting Business Models—Who pp. 14-16 2.0, January, p. 63 Wins, Who Loses, April, pp. 24-29 The Murky World Of VOIP, October, pp. 10-11 Rethinking Network Security, February, pp. Small IP-PBXs; Another Close Race, April, Taxing VOIP; Consider The Alternative, 16-20 pp. 36-51 October, pp. 14-15 Small-Medium IP-PBXs Morph Into High End, Locking Down The Net, May, pp. 16-18 Messaging Compliance; Why It Matters, February, pp. 26-39 MPLS; Has It Achieved Critical Mass? May, October, pp. 39-43 Power Protection—Pay A Little Now, Or A Lot pp. 44-47 E-911;Costs, Benefits and Pitfalls, Later, February, pp. 52-56 Next-Gen Rrewalls; What To Expect, June, November, pp. 60-62 Small IP-PBXs; Another Close Race, April, pp. 56-61 ATM’s Last Carrier Gasp? December, pp. pp. 36-51 Cellphone Viruses; How Worried Should You 8-9 High Availability In Routing, May, pp. 48-51 Be? July, p. 14 Will SONET Changes Change The Future? The Case For Automation In Security, July, Remote Access June, pp. 8-9 p. 64 Application Performance Measurement; The Siemens Targets Centralized VOIP, June, Enabling Enterprise Wi-R, August, pp. 45-53 State Of The Art, February, pp. 57-63 pp. 62-63 In Search Of The Smartest Sentry, August, Wireless Data Comes Of Age, March, Benefits Of IP-Telephony Design; Survivable pp. 54-59 pp. 8-10 Remotes, September, pp. 34-40 Taking Control Of Your Airwaves, October, pp. A Golden Moment For Enterprise Data Nortel Enhances Enterprise Portfolio, 24-32 Services Procurements, March, pp. 22-24 October, pp. 62-63 SSL VPNs—An Independent Taxonomy, Broadband UNE Decision; Where's The Layer 1 Switches Offer Resiliency, November, November, pp. 28-33 Evidence? April, pp. 14-16 pp. 54-57 Enemy At The Gates; The Evolution Of Bandwidth Bag Of Tricks, April, pp. 17-18 Routers/Routing Technology Network Security, December, pp. 14-18 Managing The Migration To IP-VPN Services, The NAT Traversal Problem, December Are Smart Networks Dumb? February, pp. April, pp. 19-23 pp. 12-13 14-15 MPLS; Has It Achieved Critical Mass? May, Portable Security; Safeguarding PDAs And High Availability In Routing, May, pp. 48-51 pp. 44-47 Smartphones, December, pp. 19-23 Ethernet At The Multiservice Edge, June, The Public Internet; Good Enough? June, pp. 18-22 Standards pp. 14-16 Switching vs. Routing Redux (Part I), July, Instant Messaging; Time For IT To Pay Is Fiber To The Home Affordable? June, pp. pp. 18-19 Attention, January, pp. 50-53 24-28 Juniper Targets “Customer Edge” With New Siemens’ Upgraded HiPath 4000, January, WiMax Hits The Road, June, pp. 30-37 Routers, July, p. 62 pp. 62-63 What’s The Fate Of Frame? July, pp. 36-38 Switching vs. Routing Redux (Part II), August, Avaya Releases Communication Manager Juniper Targets "Customer Edge” With New pp. 14-15 2.0, January, p. 63 Routers, July, p. 62 Demands Shift For Next-Gen Switch/Routers, Can IP-PBXs Go Open Source? February, Switching vs. Routing Redux (Part II), August, September, pp. 54-59 p. 12 pp. 14-15 Next-Gen Switch/Router Design Issues, Are Smart Networks Dumb? February, pp. Metro Ethernet Provides 911 For Bandwidth, October, pp. 44-50 14-15 August, pp. 60-62 The NAT Traversal Problem, December Rethinking Network Security, February, pp. Roaming Far And Wide With Mobile VPNs, pp. 12-13 16-20 September, pp. 42-47 The MPLS UNI And End-To-End QOS, Extending The VOIP Network Boundary, How To Negotiate An MPLS Contract, December, pp. 27-32 February, pp. 22-25 September, pp. 48-53 Foundry Expands 10-Gig Offerings, Beyond The Wired Desktop Telephone, Today’s Hybrid IP-VPN Market, October, pp. December, p. 61 February, pp. 41-44 12-13 Economics Of QOS On WAN Access Lines, Security Public ENUM—How Important Is It? March, pp. 26-30 October, pp. 16-22 Treating WLAN Users As Hostile, January, An Evolving Architecture For The MPLS Migration; A Customer Story, pp. 14-15 Management Of Digital Identity, March, pp. November, pp. 14-15 Large IP-PBXs; A Well-matched Quartet, 42-48 BUSINESS COMMUNICATIONS REVIEW / DEC :(K)4 55 2004 BCR INDEX SIP state Of Affairs, April, pp. 30-35 Demands Shift For Next-Gen Switch/Routers, Client Convergence: Unifying Real-Time Small IP-PBXs: Another Close Race, April, September, pp. 54-59 Communications, December, pp. 39-42 pp. 36-51 Next-Gen Switch/Router Design Issues, Voice-Data Convergence New Tools For Web Services Management, October, pp. 44-50 New Year, New Beginnings, January, p. 2 April, pp. 52-57 Layer 1 Switches Offer Resiliency, November, VOIP: This Year’s Model, January, p. 4 The Future Of Presence, May, pp. 40-43 pp. 54-57 IP-Telephony Drives PBX Market Resurgence, MPLS: Has It Achieved Critical Mass? May, Telephone Sets January, pp. 18-24 pp. 44-47 High Availability In Routing, May, pp. 48-51 IP-Telephony Drives PBX Market Resurgence, Large IP-PBXs: A Well-matched Quartet, Storage And Applications: Tales From The January, pp. 18-24 January, pp. 26-40 Trenches, May, pp. 52-55 Large IP-PBXs: A Well-matched Quartet, Getting Voice On Your Wireless LAN, January, Interactive IP Telephone Capabilities, May, January, pp. 26-40 pp. 41-46 pp. 58-62 Siemens’ Upgraded HiPath 4000, January, Siemens’ Upgraded HiPath 4000, January, Will SONET Changes Change The Future? pp. 62-63 pp. 62-63 June, pp. 8-9 Avaya Releases Communication Manager Avaya Releases Communication Manager Ethernet At The Multiservice Edge, June, 2.0, January, p. 63 2.0, January, p. 63 pp. 18-22 Can IP-PBXs Go Open Source? February, Can IP-PBXs Go Open Source? February, WiMax Hits The Road, June, pp. 30-37 p. 12 p. 12 Managing Enterprise VOIP: The Case For A Small-Medium IP-PBXs Morph Into High End, Extending The VOIP Network Boundary, New Standard, June, pp. 42-45 February, pp. 26-39 February, pp. 22-25 Metro Ethernet Offers Opex Gains, July, pp. Beyond The Wired Desktop Telephone, Small-Medium IP-PBXs Morph Into High End, 40-43 February, pp. 41-44 February, pp. 26-39 Portlet Standards Accelerate Web Portal NEC Introduces New Platform Offerings, Beyond The Wired Desktop Telephone, Development, July, pp. 57-61 March, pp. 60-61 February, pp. 41-44 Open Voices: Linux And VoiceXML In The Call SIP State Of Affairs, April, pp. 30-35 IP-Telephony Applications: What’s All The Center, August, pp. 16-22 Small IP-PBXs: Another Close Race, April, Fuss? February, pp. 46-51 Enterprises Are Drinking The SIP Kool-Aid— pp. 36-51 Power Protection—Pay A Little Now, Or A Lot And Buying It, Too, October, pp. 35-38 Interactive IP Telephone Capabilities, May, Later, February, pp. 52-56 Will MPLS Transform Optical Networking As pp. 58-62 Public ENUM—How Important Is It? March, We Know It? October, pp. 51-56 IP-Telephony—New Technology, Familiar pp. 26-30 Closed Architectures, Closed Systems And Motivations, May, pp. 66-65 Internet Telephony In Europe: No More Flying Closed Minds, October, pp. 57-61 Best Practices In Managing Wireless Under The Radar Screen, March, pp. Communications, June, pp. 46-48 32-33 SSL VPNs—An Independent Taxonomy, November, pp. 28-33 Siemens Targets Centralized VOIP, June, NEC Introduces New Platform Offerings, pp. 62-63 March, pp. 60-61 WiMax: Broadband Wireless Access And EADS Telecom Debuts Newest Converged Managing The Migration To IP-VPN Services, Beyond, November, pp. 46-53 Platform, June, p. 63 April, pp. 19-23 The NAT Traversal Problem, December Cellphone Viruses: How Worried Should You SIP State Of Affairs, April, pp. 30-35 pp. 12-13 Be? July, p. 14 Small IP-PBXs: Another Close Race, April, The MPLS UNI And End-To-End QOS, WLANs And Cellular Unite, September, pp. 36-51 December, pp. 27-32 pp. 18-19 What Are These People Thinking? April, Wrestling XML Down To Size: Reducing The In Search Of The VOIP Killer App, September pp. 66-65 Burden On Networks And Servers, pp. 20-29 Are The RBOCs Making Their Move? May, December, pp. 35-38 Enterprises Are Drinking The SIP Kool-Aid— p. 12 Storage Networking And Buying It, Too, October, pp. 35-38 Designing Converged Networks For Storage And Applications: Tales From The Nortel Enhances Enterprise Portfolio, Manageability, May, pp. 24-28 Trenches, May, pp. 52-55 October, pp. 62-63 Building A Credible And Conservative ROI For Demands Shift For Next-Gen Switch/Routers, Getting The IP-PBX To Work: Rre, Ready, Aim, VOIP, May, pp. 30-32 September, pp. 54-59 November, pp. 42-45 Open Source: A New IP-PBX Option, May, pp. 36-39 Next-Gen Switch/Router Design Issues, “Transforming Telephony”— October, pp. 44-50 Supplement To October BCR The Future Of Presence, May, pp. 40-43 MPLS: Has It Achieved Critical Mass? May, Switches/Switching Technology Architectures For Convergence, pp. 4-8 pp. 44-47 Getting Voice On Your Wireless LAN, January, A Roadmap To Convergence, pp. 9-14 Interactive IP Telephone Capabilities, May, pp. 41-46 The Payoff: Killer Applications, pp. 15-18 pp. 58-62 Extreme Networks’ Gigabit Edge Switch, Making The Business Case For IP-Telephony, IP-Telephony—New Technology, Familiar February, p. 64 pp. 19-22 Motivations, May, pp. 66-65 Planning Steps For Wireless LANs, March, Video The Battle For The Enterprise Collaboration pp. 18-20 Desktop, June, pp. 10-12 Gigabit Desktop Transition: Where Are We? Ready Or Not, Video Chat Is Here, March, Ethernet At The Multiservice Edge, June, pp. March, pp. 38-41 pp. 14-16 18-22 Foundry Switch Slashes lO-Gig Price, April, The Battle For The Enterprise Collaboration Managing Enterprise VOIP: The Case For A p. 62 Desktop, June, pp. 10-12 New Standard, June, pp. 42-45 Ethernet At The Multiservice Edge, June, In Search Of The VOIP Killer App, September, Best Practices In Managing Wireless pp. 18-22 pp. 20-29 Communications, June, pp. 46-48 Switching vs. Routing Redux (Part I), July, Videoconferencing Over IP—^The Switch Is Siemens Targets Centialized VOIP, June, pp. 18-19 On, September, p. 62 pp. 62-63 Switching vs. Routing Redux (Part II), August, New Paradigms In Enterprise Video, EADS Telecom Debuts Newest Converged pp. 14-15 November, pp. 38-41 Platform, June, p. 63 56 BUSINESS COMMUNICATIONS REVIEW / DEC 2004

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