Armstrong Global Learning Course Handbook 2012 Global Learning Edition 3 Curriculum September 2012 – November 2012 Knowledge Not Shared Is Energy Wasted® Knowledge Not Shared Is Energy Wasted® is more than a marketing headline; it is a fundamental theme that speaks to the core of the Armstrong International brand. Throughout our century-plus history, Armstrong has grown to be identified as a “sage” - a company with the knowledge, products and people uniquely qualified to solve customer problems through the application of intelligent system solutions for steam, air and hot water utilities. As we continue to grow and expand to markets around the world, we face the challenge of consistently applying the vast amount of collective knowledge possessed by the highly-skilled members of our global enterprise. Because we are fortunate to increasingly serve an array of multinational customers - such as Nestlé, Solvay, Coca-Cola, and others - our continued growth depends on our ability to deliver solutions that are not only best-in-class, but also consistent throughout the world. Armstrong International is committed to capturing the global knowledge in our organization. This is an important project for us because we want to ensure that employees have access to information they need to quickly and easily to do exceptional work. Armstrong’s Global Learning Mission The purpose of Armstrong International’s global learning initiative is to give employees a solid understanding of basic steam, air and hot water utilities, an awareness and perspective concerning safety in the workplace, the habit of continued learning, and the power to enrich careers. Built upon a simple and swift approach to learning, Armstrong’s global learning initiative has been developed to provide an online- academic platform for continued professional and personal growth. Armstrong seeks to develop in each employee the ability and passion to work safely, efficiently and effectively for the betterment of the Armstrong culture and brand. Deans and Professors Internal experts from around the world have stepped up to share their advanced insights to create educational programs for Armstrong University. Throughout the process of developing course modules, each college has been led by one Dean and multiple Professors. Professors are selected based on product and service experience along with global representation. The Learning Environment Armstrong University offers an online learning experience that is convenient and flexible. Course modules are web- based and can be accessed anywhere, anytime at education.armstronginternational.com. After quickly registering for Armstrong University, you will be able to access every course that is currently available. Log on instructions can be found on page 3. Armstrong University will be offered to all employees in three different learning environments: 1) Study Hall: An individual course will be presented to groups of 25 in the Armstrong Demo Room. A paper test will be administered after the course is complete. Study halls will be scheduled in advance. Schedules and sign up sheets will be posted around campus. 2) Computer Lab Sessions: The Armstrong Demo Room will be reserved for employees to have Internet and computer access for one hour sessions. Employees will have the opportunity to signup for a specific course, but will be able to navigate and complete the course individually. Computer Lab Session schedules and sign up sheets will be posted around campus. These sessions are limited due to computer availability. 3) Independent Study: Armstrong University is available online 24 hours a day, every day. Create your own schedule and complete individual courses at your own pace anywhere you choose. Since Armstrong University is a web- based program all you need is a computer with Internet connection! All computer workstations around the Three Rivers campus, including the Demo Room, will be available for employee use on a ‘first come, first served’ basis. Armstrong University Curriculum The curriculum is comprised of eight colleges with over 150 courses total. Over the next four years numerous new courses will be introduced. Courses are categorized as 1) required, 2) highly-recommended or 3) elective. Your course schedule will be affected depending on your department. Pages 16 - 24 describe your department course requirements. Colleges of Armstrong University College of Environmental, Health and Safety – Dean Rick Cumbo College of Steam – Dean Jon Bingaman College of Condensate Return – Dean Nevena Iordanova College of HVAC – Dean J.F. Frambot College of Heat Recovery – Dean Michel Poulin College of Hot Water – Dean Larry Daugherty College of Industry Specific Solutions – Dean Tom Henry College of Water Treatment – To Be Determined 2 How do I access Armstrong University online? 1) Armstrong University is accesible three different ways: • Click the Armstrong University icon located on your computer’s desktop • Visit the Armstrong Neighborhood and click the special Armstrong University icon • Visit education.armstronginternational.com (Note: Pop-Up Blocker must be turned off on Internet browser) Look for the Sign in using your Armstrong current network University email, domain and Emblem in the password. Neighborhood or on your computer’s desktop Navigating Armstrong University online 2) Once you are logged in, familiarize yourself with the homepage of Armstrong University. You’ll find the list of Courses organized in the center of the page, Navigation tools on the right side of the page and Settings at the bottom left of the page. Available colleges and courses are displayed Access your personal here. profile page here. Update your profile settings here. 3) By selecting a course from the homepage, you will be able to access the lesson and test assement. A red check mark indicates completion of the course. Click here to begin the course module. 4) More detailed instructions are available within the course module. Step-by-step guidelines are presented at the beginning of each course. If you need technical assistance, please contact the CIU Help Desk (ext.5225) or press F11 to access the SysAid Help Desk online. 3 College of Environmental, Health and Safety Learning Objectives College Objective Armstrong International is responsible for addressing environmental, health and safety issues in order to provide a safe working environment for its employees. These courses are designed to help you obtain an extensive education on environmental, health and safety practices. Course 1 Policy Violation Time: 30 minutes Armstrong Service Only Language At the end of this 1. Explain the purpose for the policy Availability: English course you will 2. Give examples of how the policy applies to Armstrong employees be able to: 3. Identify what procedures to follow when a policy is violated Course 2 First Aid, Medical and Bloodborne Pathogen Time: 30 minutes Language 1. Identify how you might be exposed to bodily fluids in the workplace At the end of this Availability: English 2. Understand how you can protect yourself from exposure course you will 3. Safely manage contaminated waste be able to: 4. Understand your right to medical evaluations Time: 30 minutes Course 3 Workplace Injury and Accident Investigation Language Armstrong Service Only Availability: English At the end of this 1. Insure employees receive prompt medical treatment and care due to course you will workplace related injury be able to: 2. Understand the importance of immediately investigating an accident 3. Understand why an accident should be investigated in the first place 4. Know what needs to be investigated 5. Conduct the investigation of an accident 6. Complete what documents are required when an employee is injured Course 4 Work Alone Time: 15minutes Language 1. Understand the responsibilities for all Armstrong employees regarding At the end of this Availability: English work alone procedures course you will be able to: 2. Implement steps to follow when working alone 3. Explain the Designated Representatives role to track an employee working alone 4. Understand the procedures to follow when an employee working alone does not respond College of Environmental, Health and Safety Learning Objectives Course 5 Personal Protective Equipment Time: 40 minutes Language 1. Use various types of Personal Protective Equipment (PPE) on the job site Availability: English At the end of this correctly course you will 2. Avoid common mistakes of PPE be able to: 3. Identify ways to protect yourself from fall injuries and electrical shock Course 6 Hearing Conservation Time: 20 minutes Language 1. Understand the importance of protecting your hearing At the end of this Availability: English 2. Understand how hearing damages can be prevented and monitored course you will 3. Learn when to use personal hearing equipment be able to: Course 7 Emergency Preparedness Time: 20 minutes Language 1. Understand the need to plan for an emergency At the end of this Availability: English 2. Understand each person’s responsibility course you will 3. Prepare the steps to be taken in case of an emergency be able to: Course 8 Job Hazard Analysis Time: 25 minutes 1. Understand the responsibilities of the job hazard analysis team Language At the end of this Availability: English 2. Identify hazards that could cause personal injury or equipment damage course you will be able to: 3. Develop and implement a job hazard plan Course 9 Fall Protection Time: 30 minutes Language 1. Understand the importance of using fall protection equipment At the end of this Availability: English 2. Define when it is necessary to use fall protection equipment and what course you will type of equipment to use be able to: 3. Perform elevated work utilizing fall protection equipment Course 10 Lockout/Tagout Time: 40 minutes Language 1. Understand the importance of following proper lockout/tagout At the end of this Availability: English procedures course you will be able to: 2. Know how to identify and use Armstrong lockout/tagout equipment 3. Effectively use lockout/tagout procedures to prevent accidents and damage to equipment College of Environmental, Health and Safety Learning Objectives Course 11 Compressed Gases and Flammable Liquids Time: 30 minutes Language 1. Understand how to safely handle compressed gases and flammable Availability: English At the end of this liquids course you will 2. Know how to properly store compressed gases and flammable liquids be able to: 3. Know what to do in case of an emergency Course 12 Electrical Safety Time: 35 minutes Language 1. Understand the hazards associated with high voltage and current At the end of this Availability: English 2. Understand how current behaves and how it is controlled course you will 3. Identify the right PPE to wear when working with electricity be able to: Course 13 Machine Guarding Time: 12 minutes Language 1. Understand that safeguards are in place to protect employees from At the end of this Availability: English potentially hazardous equipment course you will 2. Identify different types of safeguards and how they work be able to: 3. Recognize danger points that should be guarded Course 14 Fire Protection Time: 30 minutes Language 1. Identify potential fire hazards At the end of this Availability: English 2. Determine which equipment to use in specific situations course you will be able to: 3. Understand when to fight a fire and when to call for help Course 15 Hot Work Time: 25 minutes Language 1. Recognize the importance of proper hot work procedures At the end of this Availability: English 2. Know how hot work areas are defined course you will be able to: 3. Understand the process involved in acquiring a hot work permit which will vary by location 4. Explain the roles of personnel involved in hot work Course 16 Confined Space Entry Time: 30 minutes Language 1. Identify permit-required confined spaces At the end of this Availability: English 2. Understand the hazards of confined spaces and when not to enter a course you will confined space be able to: 3. Know the proper procedures to use when working in and around a confined space 4. Know how to prepare for emergency rescue situations College of Environmental, Health and Safety Learning Objectives Course 17 Cranes, Hoists and Rigging Time: 17 minutes Language 1. Understand proper safety measures when operating cranes, hoists and Availability: English At the end of this rigging course you will 2. Understand the hazards involved when lifting materials be able to: 3. Conduct a crane, hoist and rigging safety inspection Course 18 Arc Flash Awareness Time: 30 minutes Language 1. Understand the causes of arc flash and how to avoid exposure At the end of this Availability: English 2. Understand why equipment should be placed in an electrically safe work course you will condition be able to: prior to service using lockout/tagout 3. Select the correct personal protective equipment to wear when working with different voltages of electricity 4. Use safe work practices to reduce the hazards associated with an arc flash Course 19 Powered Industrial Vehicles Time: 20 minutes 1. Understand the hazards associated with powered industrial vehicles Language At the end of this 2. Know how to properly balance loads to reduce risk of tip over Availability: English course you will 3. Use safe operating techniques to help avoid accidents be able to: Course 20 EPRCA (Emergency Planning Community Right-To-Know Act) Time: 30 minutes Language 1. Understand comprehensive emergency management roles and duties of At the end of this Availability: English emergency managers course you will 2. Describe history of EPCRA and current roles in all-hazard management be able to: 3. Explain notification requirements for emergency releases of hazardous chemicals Course 21 Regulated Waste Time: 30 minutes Language 1. Identify what is regulated waste At the end of this Availability: English 2. Establish responsibilities and requirements for handling and disposal of course you will regulated waste be able to: 3. Encourage resource conservation while ensuring adequate protection of human health and the environment 4. Identify whom to go to with questions College of Environmental, Health and Safety Learning Objectives Course 22 Spill Prevention, Control and Countermeasures Time: 20 minutes Language 1. Understand what SPCC means and to what it applies Availability: English At the end of this 2. Determine if your facility is regulated under this requirement course you will 3. Understand reporting requirements, and be able to: 4. Know the responsibilities of individuals and response teams Course 23 Line Breaking Time: 30 minutes Language 1. Establish the responsibilities and requirements for preventing At the end of this Availability: English personal injury and equipment damage associated with disassembling course you will (unthreading, unbolting, cutting) or otherwise opening piping. be able to: 2. Understand the potential injury risks when lines, pumps, vessels, tanks, or any other equipment are opened for the first time after use. Course 24 Hazard Communication Time: 60 minutes Language 1. Understand Chemical hazards, routes of entry, emergency first aid At the end of this Availability: English procedures, safe work practices, proper use of personal protective course you will equipment, labels and storage and Material Safety Data Sheets (MSDS). be able to: Course 25 Heat Stress - Coming Soon! Time: Language 1. Determine the difference between heat cramps, heat exhaustion and heat At the end of this Availability: English stroke course you will 2. Learn to avoid heat cramps, heat exhaustion and heat stroke be able to: 3. Understand best practices to ensure safety in hot conditions 4. Learn to safely work with heat producing equipment