User Manual ARK-3440 Fanless Embedded Box PC Copyright The documentation and the software included with this product are copyright © 2012 by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right to make improvements in the products described in this manual at any time without notice. No part of this manual may be reproduced, copied, translated or transmitted in any form or by any means without the prior written permission of Advantech Co., Ltd. Information provided in this manual is intended to be accurate and reliable. However, Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringements of the rights of third parties, which may result from its use. Acknowledgements Award is a trademark of Award Software International, Inc. VIA is a trademark of VIA Technologies, Inc. IBM, PC/AT, PS/2 and VGA are trademarks of International Business Machines Cor- poration. Intel® and Pentium® are trademarks of Intel Corporation. Microsoft Windows® is a registered trademark of Microsoft Corp. RTL is a trademark of Realtek Semi-Conductor Co., Ltd. ESS is a trademark of ESS Technology, Inc. UMC is a trademark of United Microelectronics Corporation. SMI is a trademark of Silicon Motion, Inc. Creative is a trademark of Creative Technology LTD. CHRONTEL is a trademark of Chrontel Inc. All other product names or trademarks are properties of their respective owners. For more information about this and other Advantech products, please visit our web- site at: http://www.advantech.com/ http://www.advantech.com/ePlatform/ For technical support and service, please visit our support website at: http://support.advantech.com.tw/support/ Part No. 2006344001 Edition 2 Printed in China April 2012 ARK-3440 User Manual ii Product Warranty (2 years) Advantech warrants to you, the original purchaser, that each of its products will be free from defects in materials and workmanship for two years from the date of pur- chase. This warranty does not apply to any products which have been repaired or altered by persons other than repair personnel authorized by Advantech, or which have been subject to misuse, abuse, accident or improper installation. Advantech assumes no liability under the terms of this warranty as a consequence of such events. Because of Advantech’s high quality-control standards and rigorous testing, most of our customers never need to use our repair service. If an Advantech product is defec- tive, it will be repaired or replaced at no charge during the warranty period. For out- of-warranty repairs, you will be billed according to the cost of replacement materials, service time and freight. Please consult your dealer for more details. If you think you have a defective product, follow these steps: 1. Collect all the information about the problem encountered. (For example, CPU speed, Advantech products used, other hardware and software used, etc.) Note anything abnormal and list any onscreen messages you get when the problem occurs. 2. Call your dealer and describe the problem. Please have your manual, product, and any helpful information readily available. 3. If your product is diagnosed as defective, obtain an RMA (return merchandise authorization) number from your dealer. This allows us to process your return more quickly. 4. Carefully pack the defective product, a fully-completed Repair and Replacement Order Card and a photocopy proof of purchase date (such as your sales receipt) in a shippable container. A product returned without proof of the purchase date is not eligible for warranty service. 5. Write the RMA number visibly on the outside of the package and ship it prepaid to your dealer. Declaration of Conformity FCC Class A Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Opera- tion of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. iii ARK-3440 User Manual Technical Support and Assistance 1. Visit the Advantech web site at www.advantech.com/support where you can find the latest information about the product. 2. Contact your distributor, sales representative, or Advantech's customer service center for technical support if you need additional assistance. Please have the following information ready before you call: – Product name and serial number – Description of your peripheral attachments – Description of your software (operating system, version, application software, etc.) – A complete description of the problem – The exact wording of any error messages Warnings, Cautions and Notes Warning! Warnings indicate conditions, which if not observed, can cause personal injury! Caution! Cautions are included to help you avoid damaging hardware or losing data. e.g. There is a danger of a new battery exploding if it is incorrectly installed. Do not attempt to recharge, force open, or heat the battery. Replace the battery only with the same or equivalent type recommended by the man- ufacturer. Discard used batteries according to the manufacturer's instructions. Note! Notes provide optional additional information. ARK-3440 User Manual iv Safety Instructions 1. Read these safety instructions carefully. 2. Keep this User Manual for later reference. 3. Disconnect this equipment from any AC outlet before cleaning. Use a damp cloth. Do not use liquid or spray detergents for cleaning. 4. For plug-in equipment, the power outlet socket must be located near the equip- ment and must be easily accessible. 5. Keep this equipment away from humidity. 6. Put this equipment on a reliable surface during installation. Dropping it or letting it fall may cause damage. 7. The openings on the enclosure are for air convection. Protect the equipment from overheating. DO NOT COVER THE OPENINGS. 8. Make sure the voltage of the power source is correct before connecting the equipment to the power outlet. 9. Position the power cord so that people cannot step on it. Do not place anything over the power cord. 10. All cautions and warnings on the equipment should be noted. 11. If the equipment is not used for a long time, disconnect it from the power source to avoid damage by transient overvoltage. 12. Never pour any liquid into an opening. This may cause fire or electrical shock. 13. Never open the equipment. For safety reasons, the equipment should be opened only by qualified service personnel. If one of the following situations arises, get the equipment checked by service personnel:  The power cord or plug is damaged.  Liquid has penetrated into the equipment.  The equipment has been exposed to moisture.  The equipment does not work well, or you cannot get it to work according to the user's manual.  The equipment has been dropped and damaged.  The equipment has obvious signs of breakage. 14. Do not leave this equipment in an environment where the storage temperature may go below -40° C (-40° F) or above 85° C (185° F). This could damage the equipment. The equipment should be in a controlled environment. 15. CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer, discard used batteries according to the manufacturer’s instructions. 16. The sound pressure level at the operator's position according to IEC 704-1:1982 is no more than 70 dB (A). 17. RESTRICTED ACCESS AREA: The equipment should only be installed in a Restricted Access Area. 18. DISCLAIMER: This set of instructions is given according to IEC 704-1. Advan- tech disclaims all responsibility for the accuracy of any statements contained herein. v ARK-3440 User Manual Wichtige Sicherheishinweise 1. Bitte lesen sie Sich diese Hinweise sorgfältig durch. 2. Heben Sie diese Anleitung für den späteren Gebrauch auf. 3. Vor jedem Reinigen ist das Gerät vom Stromnetz zu trennen. Verwenden Sie Keine Flüssig-oder Aerosolreiniger. Am besten dient ein angefeuchtetes Tuch zur Reinigung. 4. Die NetzanschluBsteckdose soll nahe dem Gerät angebracht und leicht zugänglich sein. 5. Das Gerät ist vor Feuchtigkeit zu schützen. 6. Bei der Aufstellung des Gerätes ist auf sicheren Stand zu achten. Ein Kippen oder Fallen könnte Verletzungen hervorrufen. 7. Die Belüftungsöffnungen dienen zur Luftzirkulation die das Gerät vor überhit- zung schützt. Sorgen Sie dafür, daB diese Öffnungen nicht abgedeckt werden. 8. Beachten Sie beim. AnschluB an das Stromnetz die AnschluBwerte. 9. Verlegen Sie die NetzanschluBleitung so, daB niemand darüber fallen kann. Es sollte auch nichts auf der Leitung abgestellt werden. 10. Alle Hinweise und Warnungen die sich am Geräten befinden sind zu beachten. 11. Wird das Gerät über einen längeren Zeitraum nicht benutzt, sollten Sie es vom Stromnetz trennen. Somit wird im Falle einer Überspannung eine Beschädigung vermieden. 12. Durch die Lüftungsöffnungen dürfen niemals Gegenstände oder Flüssigkeiten in das Gerät gelangen. Dies könnte einen Brand bzw. elektrischen Schlag aus- lösen. 13. Öffnen Sie niemals das Gerät. Das Gerät darf aus Gründen der elektrischen Sicherheit nur von authorisiertem Servicepersonal geöffnet werden. Wenn folgende Situationen auftreten ist das Gerät vom Stromnetz zu trennen und von einer qualifizierten Servicestelle zu überprüfen:  Netzkabel oder Netzstecker sind beschädigt.  Flüssigkeit ist in das Gerät eingedrungen.  Das Gerät war Feuchtigkeit ausgesetzt.  Wenn das Gerät nicht der Bedienungsanleitung entsprechend funktioniert oder Sie mit Hilfe dieser Anleitung keine Verbesserung erzielen.  Das Gerät ist gefallen und/oder das Gehäuse ist beschädigt.  Wenn das Gerät deutliche Anzeichen eines Defektes aufweist. 14. VOSICHT: Explisionsgefahr bei unsachgemaben Austausch der Batterie.Ersatz nur durch densellben order einem vom Hersteller empfohlene-mahnlichen Typ. Entsorgung gebrauchter Batterien navh Angaben des Herstellers. 15. ACHTUNG: Es besteht die Explosionsgefahr, falls die Batterie auf nicht fach- männische Weise gewechselt wird. Verfangen Sie die Batterie nur gleicher oder entsprechender Type, wie vom Hersteller empfohlen. Entsorgen Sie Batterien nach Anweisung des Herstellers. 16. Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 Teil 1000 beträgt 70dB(A) oder weiger. 17. Montageort: Das Gerät sollte nur in einem Bereich mit eingeschränktem Zugang montiert werden. 18. Haftungsausschluss: Die Bedienungsanleitungen wurden entsprechend der IEC-704-1 erstellt. Advantech lehnt jegliche Verantwortung für die Richtigkeit der in diesem Zusammenhang getätigten Aussagen ab. ARK-3440 User Manual vi Packing List Before installation, please ensure the following items have been shipped:  1 x ARK-3440 Unit  1 x Rubber foot kit  2 x Desk/Wall mount plate  1 x 4-pin Phoenix DC power connector  1 x DVI-I to VGA adaptor  1 x CPU thermal grease pad  1 x HDD thermal pad  1 x Utility CD  1 x Registration and 2 years Warranty card Ordering information Model Number Description ARK-3440F-U5A2E Core i7-610E 2.53 GHz fanless embedded box ARK-3440F-U4A2E Core i5-520E 2.4 GHz fanless embedded box ARK-3440F-U1A2E Core i3 330E 2.13 GHz fanless embedded box Optional accessories Part Number Description AC-to-DC Adapter, DC19 V/7.89A 150W, with Phoenix Power Plug, 1757002161 0 ~ 40° C for Home and Office Use 1702002600 Power cable 3-pin 180 cm, USA type 1702002605 Power Cable 2-pin 180 cm, Europe Type 1702031801 Power Cable 2-pin 180 cm, UK Type 1700004713 Cable DVI-I to DVI and CRT 1700009398 LVDS cable for ARK-3440 1700009396 LVDS power cable for ARK-3440 1700009407 Digital IO cable for ARK-3440 (Internal) 1700009405 LPT cable for ARK-3440 vii ARK-3440 User Manual ARK-3440 User Manual viii Contents Chapter 1 General Introduction ...........................1 1.1 Introduction...............................................................................................2 1.2 Product Features.......................................................................................2 1.2.1 General.........................................................................................2 1.2.2 Display..........................................................................................2 1.2.3 Power Consumption......................................................................2 1.3 Hardware Specifications...........................................................................3 1.4 Mechanical Specifications.........................................................................4 1.4.1 Dimensions...................................................................................4 Figure 1.1 ARK-3440 Mechanical Dimensions Drawing..............4 1.4.2 Weight...........................................................................................4 1.5 Power Requirements.................................................................................4 1.5.1 System power...............................................................................4 1.5.2 RTC battery...................................................................................4 1.6 Environmental Specifications....................................................................5 1.6.1 Operating temperature..................................................................5 1.6.2 Relative Humidity..........................................................................5 1.6.3 Storage temperature.....................................................................5 1.6.4 Vibration loading during operation................................................5 1.6.5 Shock during operation.................................................................5 1.6.6 Safety Certifications......................................................................5 1.6.7 EMC..............................................................................................5 Chapter 2 Hardware installation ..........................7 2.1 I/O Locations.............................................................................................8 Figure 2.1 ARK-3440 Front View.................................................8 Figure 2.2 ARK-3440 Rear View.................................................8 2.2 Front Panel Controls, Indicators, & Connectors........................................9 2.2.1 Power ON/OFF Button..................................................................9 Figure 2.3 Power ON/OFF Button...............................................9 2.2.2 Reset Button.................................................................................9 Figure 2.4 Reset Button...............................................................9 2.2.3 LED Indicators..............................................................................9 Figure 2.5 LED Indicators............................................................9 2.2.4 Audio Connectors.........................................................................9 Figure 2.6 Audio jack connectors................................................9 2.2.5 COM Connector..........................................................................10 Figure 2.7 COM port connector.................................................10 Table 2.1: COM standard serial port pin assignments..............10 2.2.6 eSATA Connector.......................................................................10 Figure 2.8 eSATA connector.....................................................10 2.2.7 USB Connector...........................................................................11 Figure 2.9 USB connector.........................................................11 Table 2.2: USB Connector.........................................................11 2.2.8 Compact Flash Card...................................................................11 2.3 Rear Panel I/O Connectors.....................................................................11 2.3.1 Power Input Connector...............................................................11 Figure 2.10Power Input Connector.............................................11 Table 2.3: Power connector pin assignments............................11 2.3.2 Digital Visual Interface Connector (DVI-I)...................................12 Figure 2.11DVI-I Connector........................................................12 Table 2.4: DVI-I Connector pin assignments.............................12 2.3.3 HDMI Connector.........................................................................13 ix ARK-3440 User Manual Figure 2.12HDMI receptacle connector......................................13 Table 2.5: HDMI receptacle connector pin assignments...........13 2.3.4 Ethernet Connector (LAN)..........................................................13 Figure 2.13Ethernet connector...................................................13 Table 2.6: RJ-45 Connector pin assignments...........................13 2.3.5 LVDS Connector (Optional)........................................................14 Figure 2.14LVDS Connector (optional)......................................14 Table 2.7: LVDS Connector Pin Assignment............................14 2.3.6 LCD Backlight On/Off control Connector (Optional)...................14 Figure 2.15LCD Backlight connector (optional)..........................14 Table 2.8: LCD Backlight Connector Pin Assignment...............15 2.3.7 LPT Connector (Optional)...........................................................15 Figure 2.16LPT Connector (optional).........................................15 Table 2.9: LPT Connector Pin Assignment...............................15 2.3.8 DIO Connector (Optional)...........................................................16 Figure 2.17DIO Connector (optional) ........................................16 Table 2.10:DIO Connector Pin Assignment...............................16 2.4 Memory Installation.................................................................................17 Figure 2.18Memory Installation..................................................17 2.5 Compact Flash Installation......................................................................18 Figure 2.19CF Card Installation..................................................18 2.6 HDD Installation......................................................................................18 2.6.1 Internal fixed HDD installation....................................................18 Figure 2.20Internal Fixed HDD Installation.................................18 2.6.2 Removable 2.5" Storage Device Installation..............................19 Figure 2.21Removable 2.5" Storage Device Installation............19 2.7 PCI card installation................................................................................19 Figure 2.22PCI Card Installation................................................19 2.8 Mini PCIe Installation..............................................................................20 Figure 2.23Mini PCI Card Installation.........................................20 2.9 Antenna Installation................................................................................20 Figure 2.24Antenna Installation..................................................20 2.10 Optional Cable Installation......................................................................21 Figure 2.25Optional Cable Installation.......................................21 2.11 CPU Thermal Grease Pad......................................................................22 Chapter 3 BIOS settings .................................... 23 3.1 BIOS Introduction....................................................................................24 3.2 Entering BIOS Setup...............................................................................24 3.2.1 Main Setup..................................................................................25 Figure 3.1 The Main BIOS setup screen...................................25 3.3 Advanced BIOS Features Setup.............................................................26 Figure 3.2 The Advanced BIOS setup screen...........................26 3.4 Chipset BIOS Feature Setup..................................................................33 Figure 3.3 The Chipset BIOS setup screen...............................33 3.5 Boot BIOS Feature Setup.......................................................................37 Figure 3.4 The Chipset BIOS setup screen...............................37 3.6 Security BIOS Feature Setup..................................................................38 Figure 3.5 The Security BIOS setup screen..............................38 3.7 Save & Exit BIOS Feature Setup............................................................39 Figure 3.6 The Save & Exit BIOS setup screen........................39 Appendix A Function Settings.............................. 41 A.1 Function Setting......................................................................................42 Figure A.1 Top View..................................................................42 Figure A.2 Bottom View.............................................................42 Table A.1: ATX / AT Mode switch..............................................43 ARK-3440 User Manual x