 Apple Technician Guide Mac mini (Late 2009) Mac mini (Late 2009) and Mac mini Server (Late 2009) 2009-10-27  Apple Inc. © 2009 Apple Inc. All rights reserved. Under the copyright laws, this document may not be copied, in whole or in part, without the written consent of Apple. Every effort has been made to ensure that the information in this document is accurate. Apple is not responsible for printing or clerical errors. Apple 1 Infinite Loop Cupertino, CA 95014-2084 USA + 1 408 996 1010 www.apple.com Apple, the Apple logo, Mac, and Macintosh are trademarks of Apple Inc., registered in the U.S. and other countries. Mac mini (Late 2009) Contents Manual Updates 7 Apple Technician Guide introduced 20 October 2009 7 Basics Overview 10 Features Late 2009 Configurations 10 Product Configurations 10 System Serial Number Location 11 Power Supply Serial Number Location 12 Troubleshooting General Troubleshooting 14 Update System Software 14 Apple Diagnostics 14 Wireless Troubleshooting 14 Troubleshooting Theory 14 Hardware vs. Software 14 Block Diagram 15 Common Reset Procedures 16 Symptom Charts 18 Startup and Power 18 No Power, Dead Unit 18 Won’t Start Up 20 Intermittent Shutdown 22 Kernel Panic, System Crashes 24 No Video 26 Corrupted Video 27 Burnt Smell/Odor 29 Noise, Hum, Vibration 31 Uncategorized Symptoms 34 Communications 35 AirPort/Bluetooth Issues 35 AirPort/Bluetooth Card Kernel Panic 38 Ethernet Port/Device Issue 39 Wireless Input Device Doesn’t Pair 41 Wireless Input Device Loses Connection 43 Uncategorized Symptoms 45 Mass Storage 46 Hard Drive Not Recognized 46 Hard Drive Read/Write Error 48 Hard Drive Noisy 49 Uncategorized Symptom- Hard Drive 52 Optical Drive Not Recognized 54 Optical Drive Won’t Accept/Eject Media 55 Optical Drive Read/Write Error 57 Optical Drive Not Performing to Specifications 58 Optical Drive Noisy 59 Uncategorized Symptoms 61 Input/Output Devices 62 Apple Remote Inoperable 62 Audio: Built-in Speaker Has Distorted Sound 64 Audio: Built-in Speaker Has No Audio 65 FireWire Devices Not Recognized 67 USB Devices Not Recognized 69 Wired Keyboard Does Not Function Properly 71 Keyboard: Specific Keys Do Not Respond 73 Wired Keyboard/Mouse Not Recognized 73 Uncategorized Symptoms 75 Mechanical 76 Noise/Hum/Vibration 76 System Runs Hot 78 Physical Damage 79 Uncategorized Symptoms 79 Take Apart General Information 81 General Tools 81 Reassembly Steps 81 Screw Sizes 81 Logic Board EMI Clips 82 Top Housing 83 Removal 84 Reassembly 85 Top Housing, Server (Late 2009) 86 Removal 87 Reassembly 88 Internal Frame 89 Removal 90 Reassembly 93 Antennas 95 Removal 96 Reassembly 98 Memory 100 Audio Board 102 Removal 103 Reassembly 105 AirPort/Bluetooth Combo Card 106 IR Board and Cable 108 IR Board and Cable (Late 2009) 111 Hard Drive Carrier (Late 2009) 114 Hard Drive, Lower 116 Hard Drive, Upper (Late 2009) 119 Removal 120 Reassembly 120 Optical Drive 121 Fan 124 Interconnect Board 127 Interconnect Board (Late 2009) 129 Battery 131 Speaker 133 Logic Board 136 Removal 137 Reassembly 140 Bottom Housing 141 Views Exploded View 143 Screw Chart 144 Internal Views 145 Front View 145 Side View 1 145 Side View 2 146 Mac mini w/Optical 146 Mac mini Server w/Dual Hard Drives 147 Port View 148 Manual Updates Apple Technician Guide introduced 20 October 2009 Take Apart: New parts specific to the Late 2009 configurations: • Top Housing, IR Board, Hard Drive Carrier, Hard Drive (Upper), Interconnect Board 2009-11-03 Mac mini (Late 2009) Basics — Manual Updates 7 2009-11-03 Mac mini (Late 2009) Basics — Manual Updates 8  Apple Technician Guide Basics Mac mini (Late 2009) Mac mini (Late 2009) and Mac mini Server (Late 2009) © 2009 Apple Inc. All rights reserved. Overview This manual covers two Mac mini products developed in Late 2009: • Mac mini (Late 2009), shown on left • Mac mini Server (Late 2009), shown on right Features Late 2009 Configurations • Processor: 2.26GHz Intel Core 2 (Better), 2.53 GHz Intel Core 2 (Best), and 2.53 GHz Intel Core 2 (Server) • NVDIA GeForce 9400M graphics • Memory: 2GB (Better), 4GB (Best), 4GB (Server) • Hard drives: 160GB (Better), 320GB (Best), dual 500GB SATA (Server) • Mac OS X Snow Leopard Product Configurations To confirm the configuration from the Apple menu, choose About This Mac. The processor listing will show the speed of the processor followed by the processor type. For product configurations, refer to Applecare Tech Specs: http://support.apple.com/specs/ 2009-11-03 Mac mini (Late 2009) Basics — Overview 10